Breakfast, lunch and dinner served

Reviews of Novotel Paris Centre Gare Montparnasse

4 out of 5
Novotel Paris Centre Gare Montparnasse
17 Rue Du Cotentin, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 435 out of 1004 reviews" "
Rating 8 - Good. 420 out of 1004 reviews" "
Rating 6 - Okay. 97 out of 1004 reviews" "
Rating 4 - Poor. 29 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff realty polite. Quiet area.
Stayed 3 nights in Mar 2024

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a safe section and convenient to the metro and also walkable to a small shops and restaurants around. English wasn’t an issue although the dining options in the hotel itself could be better, especially on the weekend.
Stayed 5 nights in Mar 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly and helpful staff and breakfast was delicious.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lalithambal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beds were comfortable. Breakfast was amazing. Overall, a nice place to stay with family .
Stayed 4 nights in Dec 2023

8/10 Good

Celanese, Manassas

Stayed 2 nights in Dec 2023

10/10 Excellent

Bharani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here
Stayed 4 nights in Dec 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Oct 2023

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

LILIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for few days in Paris, great welcome treats for the kids
Stayed 5 nights in Sep 2023

10/10 Excellent

Cat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Aug 2023

6/10 Okay

Tarun

Stayed 1 night in Sep 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the main train station, metro, etc. Clean rooms, friendly staff.
Stayed 2 nights in Aug 2023

2/10 Terrible

Hamid

Stayed 2 nights in Aug 2023

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Breakfast was always hot and ready - good variety. Staff was always helpful. Room was good size for 4 and spacious. Water stations on each floor was awesome. Will recommend and stay again.
Stayed 5 nights in Aug 2023

10/10 Excellent

Alireza

Stayed 3 nights in Aug 2023

8/10 Good

Farnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Alondra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, nice breakfast
Stayed 8 nights in Jul 2023

4/10 Poor

Wayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Newer hotel close to train station. Wasn’t happy about $290 hold on credit card at check in thought it was excessive despite assurance taken off at end of stay and was.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

allan

Stayed 3 nights in Jul 2023

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again. Enjoyed our stay.
Stayed 3 nights in Jul 2023

6/10 Okay

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location but poor room design for family. Bathroom has big tub but the shower you can’t even move in! Seriously, I have had a larger shower in an RV and cruise ship. I had to open the door to pick up the soap that was on the floor (I am not large person)You could not take a shower in the bathtub due to no curtain and such. Toilet is a small closet away from the sink to wash your hands. When the sofa bed is out, you have very little room to move around. The staff were nice but not really helpful. It wasn’t until the last day of my trip I learned of some of the amenities like water refill station. Walking distance to metro and buses that take you the attractions. Great supermarket around the corner. House keeper was very nice and through. Buy the all day metro, bus ticket to get around. Two days was about 22E

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Construction across the street made it a bit noisy during the work week.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marcela

Stayed 1 night in Jul 2023

4/10 Poor

Olivier

Stayed 1 night in Jul 2023

8/10 Good

Alejandra, Perris

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Kenneth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

Leo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was advertised as having AC but only a trickle of cool air came out of the vents in our room, no matter how we adjusted the controls. We spent a very uncomfortable, hot night in this hotel.
Stayed 1 night in Jun 2023

2/10 Terrible

Xiaolong, Seal beach

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is so tiny and dirty. You see lots of molds in the shower. don’t trust the photos. Super disappointed. It is not worthy of $500 per night. Worse than 50 bucks motel in us.
Stayed 4 nights in Jun 2023

8/10 Good

Haralambos

Travelled with partner
Liked: Cleanliness, staff & service
Nice property, not the cleanest.
Stayed 2 nights in Jun 2023

8/10 Good

Saajid

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
What stood out was that all the staff were very helpful and friendly. Our flight was delayed which meant we would get in well past midnight so we gave them a quick call giving them a heads up - and they assured us it wasn’t an issue. We were quickly checked in and given access to our room. The room was a tight squeeze, with the door opening pretty much into the storage area. It was 30C during our stay and the AC worked well. The shower tray needs to be deeper to avoid over flow, but other than that, everything was fine. I should mention they have free water refilling stations on each floor. The gym is very basic with no free weights or exercise mats. Finally I should add that on the Sunday they had a magician doing tricks, which had lots of families smiling. Location wise, it’s about 20mins to all key sights, but the train station is a five min stroll. Overall a pleasant stay and if you need to be in this area, I would recommend. The staffs friendliness left a lasting impression.
Stayed 3 nights in Jun 2023

6/10 Okay

edward

Travelled with family
Liked: Staff & service, property conditions & facilities
Not ideal location, rooms just ok
Stayed 4 nights in May 2023

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Filtered cold water was nice!
Stayed 2 nights in May 2023

4/10 Poor

Nafisa

Travelled with family, Travelled with family and small children
Disliked: Staff & service
You do not get what you pay for here. We came in May and they wouldn’t turn on the AC - so our nights were warm and muggy. The showers, however, were cold. The staff also misinformed us - at check-in, we were told breakfast was included, and after having one breakfast at the hotel (which we do not recommend), at check-out, we were told it was not included and that our check-in receptionist got it wrong. Lastly, back to the breakfast - skip it. Limited options, and the fruit stank. Overall, I feel like they charged us a rate for a way nicer hotel and we just simply didn’t get that experience here.
Stayed 3 nights in May 2023

8/10 Good

okada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great breakfast was included although the late night dining options weren’t great. The room was clean and location excellent.
Stayed 3 nights in May 2023

10/10 Excellent

Scott Glen

Stayed 3 nights in May 2023

8/10 Good

Aveshin

Liked: Cleanliness, staff & service
Good hotel, with all the basics.
Good hotel with all the basics. Entrance to the hotel isn’t great as this is not the most attractive entrance. Overall a good stay, slightly outside the city Centre.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room
Everything was perfect. Clean room. Very spacious and super breakfast. Will consider staying here in future.
Stayed 3 nights in Apr 2023

8/10 Good

MEI WAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay for 4 nights. The room is very clean and quite. The breakfast is very good. The staffs are very nice.
Stayed 5 nights in Apr 2023

6/10 Okay

Reny

Travelled with partner
Liked: Staff & service
The breakfast have lots of choices, staff very nice and helpful. The downside the room, especially we stay on the eighth floor have no shelf or drawer to put your stuff at all it is just weird design. it is just weird design. On the main floor by the receptionist also is not looking professional it looks like department store cashier in the floor kind of dirty looking.
Stayed 4 nights in Mar 2023

10/10 Excellent

Audra

Travelled with partner
Liked: Staff & service, property conditions & facilities
Easy check-in and checkout. Very friendly and helpful. Very comfortable room and close by transportation.
Stayed 6 nights in Mar 2023

10/10 Excellent

Peter, Bangor

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean friendly hotel with walking distance to train and metro! Room was excellent and could not find any faults at all! Definitely stay there again next time I’m in Paris
Stayed 1 night in Mar 2023

8/10 Good

Sohail Aamir Jalil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Masumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Marie Helene

Travelled with family
Disliked: Cleanliness, room comfort
A disappointing stay.
We were extremely disappointed when we discovered that a sheet of one of our beds was dirty & stained. In addition to this instead of coffee there was only sugar in the glass next to the kettle. After complaining the lady took almost one hour to bring us some coffee.
Stayed 1 night in Jan 2023

10/10 Excellent

Vilma

Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
poor facility
A bit far from city center, check in smoothly, staffs are friendly. However, only 1 bottle of water was provided for a twin bed room. Actual Room size r smaller than the picture shown, and the shower room was flooding, poor shower experience at all, quite weak the water force. I asked for a glass of tap water when i checked out, but I was asked to pay cause I had checked out, how mean it was indeed. I wont recommend this hotel , poor facilty which really not worth to pay for €200 a day.
Stayed 2 nights in Aug 2022