Reception

Reviews of Hôtel Sookie

4 out of 5
Hôtel Sookie
2 bis rue Commines, Paris, Ile-de-France

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 44 reviews" "
Rating 8 - Good. 10 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the perfect location. It’s my 3rd time in Paris and this is the best area I’ve stayed at. Also, the stuff is super friendly and the decor is amazing! The coffee place has really good prices which makes it easier to grab a coffee there in the morning. I’ll definitely come back.
Stayed 4 nights in Feb 2024
Response from The Sookie Team on 9 Feb 2024
Dear Mrs. Ferrari Dalto, Thank you very much for your comment and this perfect rate!We are delighted to learn that you had a lovely stay with us thanks to the design, our warm team and our cosy Coffee Shop. We would be happy to welcome you back as your new pied-à-terre in Paris!Warm regards, The Sookie Team

6/10 Okay

Karin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely hotel - only problem was the heating wasn't working and was very cold in the room
Stayed 1 night in Jan 2024
Response from The Sookie Team on 2 Mar 2024
Dear Karin, Thank you for taking the time to share your comment.We are glad that you liked the hotel. We are sorry for the heating issue that you encountered. We invite you to inform the reception if you found anything wrong so that it can be rectified and you can enjoy your stay even more next time.We hope to welcome you another time.Warm regards, The Sookie Team

10/10 Excellent

Eviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Property conditions & facilities
Excellent stay during our winter holiday
Stayed 2 nights in Dec 2023
Response from The Sookie Team on 21 Dec 2023
Dear John, Thank you very much for this 5/5!We are delighted to learn that you had a excellent stay with us!We look forward to welcoming you soon!Warm regards, The Sookie Team

10/10 Excellent

Aleeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Convenient neighbourhood.
Stayed 5 nights in Aug 2023
Response from The Sookie Team on 2 Sept 2023
Dear Aleeta, Thank you very much for this 5/5!We are delighted that the team provided you with the best possible service! The Marais is indeed the perfect neighborhood. We hope to welcome you soon at Hôtel Sookie!Warm regards, The Sookie Team

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay. Great location, great rooms.
Stayed 2 nights in Jul 2023
Response from The Sookie Team on 15 Jul 2023
Dear Patrick, Thank you very much for this perfect rate!We are glad to know that you had a nice stay with us and that you liked the rooms and the perfect location that is le Marais.We look forward to welcoming you soon!Warm regards,The Sookie Team

10/10 Excellent

JEANNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were amazing! They made my visit so special and memorable. I will return again for my next stay!
Stayed 1 night in Jun 2023
Response from The Sookie Team on 25 Jun 2023
Dear Jeanne, Thank you very much for this perfect rate and this nice comment. We are glad to know that our efforts to make your stay unforgettable have worked. We look forward to welcome again soon!Warm regards, The Sookie Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall A very trendy, modern and friendly hotel in a great location. Worth noting the ‘Cosy’ accomodation has very limited storage and hanging space for clothes. The shower is also tiny and not suitable for tall people. Despite its new appearance USB charging sockets were broken, the glass shower screen had been replaced with a shower curtain making the already small alcove less usable, the adjustable shower head fitting was broken and couldn’t be raised and other fittings were partially broken. We also found towels were not being replaced for multiple days without specifically being requested, despite not having anywhere to hang and dry towels resulting in using damp towels multiple days in a row.
Stayed 3 nights in May 2023
Response from The Sookie Team on 10 Jul 2023
Dear Guest,First of all, please receive the gratitude of the whole Team for your comment on the Sookie. We put a lot of effort to make our hotel a warm and comfortable place and we are glad to see that you felt it yourself. However, we note that your room did not fully meet your expectations. To palliate the inadequacy of the room’s space we encourage you to book another category of room next time. You will find all the details concerning the size of the room in the reservation. We will be happy to introduce you to our other spaces which we are sure will delight you.Concerning the shower area, we are sorry that it did not suit you. We are currently redesigning some of our bathroom equipment to better suit our customers' expectations. Finally, we place a lot of importance on respecting the environment. For this reason, we only pick up the towels that are on the floor to limit water consumption. For next time, we invite you to call on our team if you need anything, it will be our pleasure to help you.We hope to welcome you once again at the Sookie to allow you to offer you an even better stay with us !Warm regards,The Sookie Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel in great location.
The hotel is in a great location but definitely leans on the smaller side even for boutique hotels. The standard room is very small so I would only recommend for one person or 2 people that travel light. The main downside is that there is no lobby to have guests wait or to sit at. At the entrance, it is just the cafe, reception desk, and elevator, not one couch or anything.
Stayed 2 nights in Dec 2022
Response from Sookie Team on 22 Jan 2023
Dear Anonymous guest, We would like to thank you for sharing your experience at the Sookie. We are pleased to hear that you enjoyed the area. However, we do regret learning that the room sizes were not up to your expectations. The Sookie is fully transparent about its room sizes, all of which are detailed on our website. In the future, we recommend that you choose a COMFY or SPACY room to be completely comfortable with your luggage.We are quite surprised by your comment about our Lobby, as there is one. Just passing the reception desk on the right, there is a lounge available for our guests to relax in. And it has several sofas. Unfortunately, you must have missed it. But we hope to see you again very soon to show you the true potential of the Sookie!Warm regards, The Sookie Team

6/10 Okay

Ellen

Disliked: Cleanliness, staff & service
Stayed 7 nights in Oct 2022
Response from Sookie Team on 30 Oct 2022
Dear Ellen,Thank you for your comment about your stay in our hotel.We have noticed that some points did not satisfy you completely, and we want to improve our services to satisfy you. Can you tell us more about the points to improve?We remain at your disposal, and wish you a very nice day.Best regards,

10/10 Excellent

Francisca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design is super cute. Love the overall feeling of this hotel. Little bit tight, it's hard to spread around unpacking and store your suitcase away especially for 2 people. The bathroom is luxurious, the hardware, tiles, design wise is very chic. The bed was scrumptious, linen is divine. They have a cute lobby with cafe inside so you can get your flat white while you chilling. The staffs was extremely polite, kind and helpful and make you at ease. Sarah the morning staff concerned and tried to help me right away to book taxi for me since my pre booked Uber canceled last minute. Just the willingness and the sympathy she shown made my overall stay appreciated. Go and stay at this hotel and feels welcome by Sookie!
Stayed 3 nights in Oct 2022
Response from Sookie Team on 16 Oct 2022
Dear Francisca, The entire team, and especially Sarah, was deeply touched by your feedback. We are so pleased to learn that you enjoyed the Sookie experience. We are constantly trying to improve and learn to ensure that our guests have the best stay possible, and comments as nice as yours make us very proud. It was a real pleasure to welcome you and your friend, Francisca! We hope to see you again very soon. Warm regards, The Sookie Team

8/10 Good

Gilad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay and the great staff
Stayed 3 nights in Oct 2022
Response from Sookie Team on 16 Oct 2022
Cher Gilad, Thank you! Thank you for choosing our establishment, for staying with us, for taking the time to recommend us on this platform! The entire team is touched by your words and hopes to see you back very quickly!Warm regards, The Sookie Team

4/10 Poor

Cindy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Over rated.
The location is a plus but other than that, I was not impressed. The room was incredibly small. It felt catastrophic throughout the stay. Dark inside the room. The bathroom is also tiny. You can stretch your arms and touch both walls. Our room faced the street. Incredibly noisy. The street is a bus route. They provide earplugs for a reason. There were stains on the carpet, they did not vacuum the room while we were there. Everything felt cramped, I couldn't wait to get out of there. I am so surprised at the rating of this hotel. The staff were very helpful and friendly which made up for the other negative aspects. Taking the stairs is a hazard. It would never pass building code anywhere else.
Stains on carpet
Bed takes up 90% of the room
Wall paper seams are uneven
Stayed 2 nights in Oct 2022
Response from Sookie Team on 16 Oct 2022
Chère Cindy, We are sorry to read we were not able to impress you. Be assured that we do our best to make the stay of our guests as pleasant as possible. In this regard, we are completely transparent about the size of our rooms. Our website displays the room sizes by category in no uncertain terms. In the future, if you feel like giving us the opportunity to show you our true potential, you may want to choose the COMFY room or even better, the SPACY room. We would have appreciated it even better if you had informed us of your disappointment in person, we would have been able to offer you a larger room immediately. Regarding the noise in the street, it is a bus route that stops circulating around midnight. The bar across the street closes at about 1am. It is quite possible that the noise has disturbed you until then, for which we are extremely sorry. However, we are not able to control outside noises at all. We are delighted to hear that you appreciated the efforts of our staff in making you feel at home. As for the stairs, they are well up to standard. Warm regards, The Sookie Team

10/10 Excellent

Simon, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny rooms but great location a stones throw away from fashion, restaurants and subway. Great cafe in the lobby.
Stayed 5 nights in Aug 2022
Response from Louise on 3 Oct 2022
Dear Simon,We are grateful for your feedback and are delighted to hear that you enjoyed the coffee shop and the fantastic Marais district. Merci to you, for honoring us with your presence and choosing the Sookie as your home away from home!We hope to see you back soon! Warm regards, The Sookie Team

8/10 Good

Daphna

Stayed 6 nights in Jul 2022
Response from Sarah on 21 Aug 2022
Dear Daphna, Thank you for taking the time to recommend us on Expedia! We hope your stay went as well as possible. Please note that the entire team is looking forward to welcoming you again.Warm regards, The Sookie Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cute, extremely comfortable beds, everyone there was accommodating and very kind. Best area to stay as well!! Great for a short stay in Paris
Stayed 3 nights in Aug 2022
Response from Sarah on 21 Aug 2022
Dear anonymous reviewer,We can't thank you enough for this perfect review! We are delighted to hear that you enjoyed the Sookie experience, its location, the staff and its rooms. We hope that this is enough to make you come back soon. Warm regards, The Sookie Team

4/10 Poor

Bryant

Stayed 2 nights in Jul 2022

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Jingjing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

8/10 Good

Alon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly boutique hotel
Stayed 2 nights in Nov 2021
Response from Sookie Staff on 17 Jan 2022
Bonjour Alon and thank you very much for your rate of 8/10 :) Looking forward to welcoming you in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Good and clean hotel with great decor. Central and lots of places near by.
Stayed 2 nights in Nov 2021

8/10 Good

Yesenia

Liked: Cleanliness, property conditions & facilities, room comfort
Good 😊
It was very charming and staff was amazing! But super tiny spaces
Stayed 1 night in Oct 2021

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay at Hotel Sookie
We had a fantastic stay at hotel Sookie. The hotel is stylish and comfortable and very welcoming. The staff were all super ftiemdly and helpful. The hotel is perfectly situated for exploring Paris and the Marais district.
Stayed 3 nights in Sep 2021

10/10 Excellent

Kristin

Stayed 1 night in Sep 2021

4/10 Poor

Anne

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Don’t stay here.
We had to wait 45 minutes after the official check in time for our room to be ready. There were piles of dirty sheets and towels in the small hallway in front of our room for two days. The power went out while we were getting ready on our first morning and we had to wait for it to be fixed before we could finish and leave. Housekeeping kept forgetting to empty our trash and kept taking our towels and not leaving any new towels. Even though we hung our towels up they took them anyway and did not replace them. This happened several times. We called for new towels and were brought damp towels that we had to hang to dry. Our shower wasn’t draining and flooded our bathroom. They tried to charge us for the free breakfast they offered due to our room being ready late. I will never stay here again.
Stayed 4 nights in Aug 2021

6/10 Okay

Isabelle

Stayed 2 nights in Nov 2023

4/10 Poor

Fidan

Stayed 3 nights in Nov 2023

6/10 Okay

Johan Tobias

Stayed 2 nights in Oct 2023

10/10 Excellent

chi wai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in paris
very nice in general, staff are friendly, breakfast was good, and location is perfect
Stayed 3 nights in Sep 2023
Response from The Sookie Team on 22 Sept 2023
Dear Chi Wai, Thank you vey much for your kind comment and this 10/10!We are delighted to know that you had a nice stay with us thanks to our caring team. It is a pleasure to learn that you liked the breakfast and the Marais.We hope to welcome you soon again!Warm regards, The Sookie Team

8/10 Good

Tine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from The Sookie Team on 21 May 2023
“Dear Tine,The whole team is delighted to see that you enjoyed your stay and we thank you for the rate. We always do our best to offer you unforgettable memories in the city of light ! We hope to see you soon at the Sookie to have a wonderful stay once again with us ! Warm regards,The Sookie Team

8/10 Good

Regina Maria

Stayed 4 nights in Jul 2022
Response from Sarah on 21 Aug 2022
Bonjour Regina Maria, Thank you for this great note! We hope your stay went as well as expected. We look forward to seeing you again soon!Warm regards, The Sookie Team

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entzückendes Boutique Hotel um Paris zu erkunden
Sehr süßes kleines Boutique Hotel in einem alten renovierten Haus mit viel Liebe zum Detail. Personal sehr freundlich und stets aufmerksam. Die Zimmer sind klein aber fein, was dem ursprung des Hauses entspricht. Sehr schönes Design und Auswahl der Möbel und Dekorationen. Die Lage ist einwandfrei um Paris zu erkunden. Jederzeit gerne wieder.
Stayed 1 night in May 2022
Response from Sookie Team on 19 Nov 2022
Dear Anna, We are delighted to read that you enjoyed the Sookie's experience: the service, the team's efforts and the Marais neighborhood. I get the impression that you appreciate places with a soul. It was a real pleasure to have you with us for a few days. Hope to see you again soon!Warm regards, The Sookie Team

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three nights at Hotel Sookie and could have not been happier about my choice, not only the area and district with Marais. But with the amazing Hotel itself. I loved the interior, the cute coffee / breakfast shop included and not to forget the amazing room I stayed in. The whole concept were 1000 points, loved the neutral tones and the comfortable big bed I had for my own. Now to the best part, the stuff. They were the nicest and helped me with every question I had. If you plan on exploring Paris, start from the Sookie Hotel, you won’t regret it. Thank you again to the whole team at Hotel Sookie and hopefully to see you soon again. Greetings, Yasmin
Stayed 3 nights in Jan 2022
Response from Sookie Team on 23 Jan 2022
Dear Yasmin, Thank you for your kind comment ! It was a pleasure to welcome you in Hôtel SOOKIE ! We are delighted to know that you enjoyed your stay with us in Paris ! We hope to see you again. Kindest regards, SOOKIE Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
We had a lovely stay at Sookie. Everyone was very accommodating and service was on point! Rooms are small and the layout of ours was a bit interesting, but definitely cosy as the name did suggest. Breakfast menu has everything you want, they do also have gluten free substitutes, even though it doesn’t say on the menu. Internet was a bit spotty so that made working from the room a little bit unreliable, however you can utilise the cafe and the lounge room all day, where internet is better.
Stayed 5 nights in Jan 2022
Response from Louise on 16 Jan 2022
Bonjour! We are pleased to hear that your stay at the Sookie went well. It is a real satisfaction to read that you enjoyed the experience (along with the breakfast 😉). The staff was delighted to welcome you. Regarding the wifi connection, we indeed had a network problem, but since your departure, we have solved it with the help of our technicians and our internet provider. We hope that this inconvenience did not affect your stay and that we will see you back very soon at the Sookie. Warm regards, The Sookie Team

10/10 Excellent

HEEJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치는 마레중심이라 너무 좋아요 근데 오페라쪽1구부터 여러군데를 돌기에는 잠깐들리는것도 괜찮을것같아요 프랑스 호텔이 작다작다하지만 정말 짐을 펼공간없어요 참고하셔야할것같구요 직원들이 전부다 너무 친절하게 대해주셔서 편안했어요 하지만 방이너무작아서..심지어 큰방을 예약했는데도 너무작았어요 그래도 높은점수를주는건 위치,서비스,직원친절 이 가장크구요 방이 작은건 아쉬움정도 결국 추가일정은 다른호텔을 이용했습니다
Stayed 10 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👏👏
Tres bon hôtel avec beaucoup de charmes
Stayed 1 night in Sep 2021

10/10 Excellent

nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfaisant
Stayed 1 night in Aug 2021

10/10 Excellent

Éric

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Accueil exceptionnel
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

marie-jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable avec un décoration soigné.
Hôtel très agréable avec un décoration soigné, emplacement centrale. Service et accueille impeccable. Mon séjour était parfait.
Stayed 3 nights in Jul 2021
Response from Mahdi on 14 Jul 2021
Bonjour Marie-Jeanne, Un grand merci pour votre si gentil commentaire. L'hôtel Sookie est en effet placé au coeur d'un magnifique quartier: Le Marais. Nous avons travaillé d'arrache-pied afin de faire du Sookie un point de départ chaleureux pour des balades parisiennes inoubliables. A très bientôt Marie-Jeanne.