Terrace/patio

Reviews of Moulin Plaza Hotel

3 out of 5
Moulin Plaza Hotel
39, rue Pierre Fontaine, Paris, Paris

Reviews

7.8

Good

Rating 10 - Excellent. 146 out of 567 reviews" "
Rating 8 - Good. 260 out of 567 reviews" "
Rating 6 - Okay. 104 out of 567 reviews" "
Rating 4 - Poor. 34 out of 567 reviews" "
Rating 2 - Terrible. 23 out of 567 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool location.
Stayed 2 nights in Mar 2024
Response from Nathalie du Moulin Plaza on 19 Mar 2024
Thanks so much for your note and comment. Best regards.

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Staff were friendly, polite and helpful at all times. Property was clean and amenities sufficient. Would definitely recommend and stay here again
Stayed 2 nights in Feb 2024
Response from Nathalie du Moulin Plaza on 15 Mar 2024
The entire hotel staff would like to thank you for your comment and would be delighted to welcome you again on your next visit. Best regards.

10/10 Excellent

Perrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated hotel. Very nice stay and staffs are always at your disposition. Much appreciated.
Stayed 4 nights in Feb 2024
Response from Nathalie du Moulin Plaza on 2 Mar 2024
Thanks so much for your nice comment. Best regards from all the team.

8/10 Good

Inoka Eileen

Travelled with partner
Liked: Cleanliness
The stay was very good, the room was small and cozy! We choose to not have breakfast because the options of food was very limited. Over all it was charming and I really feel like I could live a little French fantasy for a couple of days❤️
Stayed 2 nights in Feb 2024
Response from Nathalie du Moulin Plaza on 19 Feb 2024
Thank you for your comment. Next time, don't hesitate to give more details about what you would have liked to find at breakfast and what you apparently missed with us. Best regards.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to bus and metro station links, it was very easy to get around
Stayed 5 nights in Jan 2024
Response from Nathalie du Moulin Plaza on 18 Jan 2024
We would like to thank you sincerely for your rating and are delighted to hear that you enjoyed your stay with us. Yours faithfully.

2/10 Terrible

PAULO, WEST PALM BEACH

Stayed 3 nights in Dec 2023
Response from Mathilde - Hotel Moulin Plaza on 9 Jan 2024
We are sorry to hear that your stay did not go well. For your next stay, please let us know how we can help you have a better stay. We wish you all the best.

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
A great little hotel, perfect for a trip to the Moulin Rouge and in a fabulous, vibrant area with lots of nightlife.
Stayed 2 nights in Nov 2023
Response from Nathalie du Moulin Plaza on 6 Dec 2023
All the staff would like to thank you sincerely for your note and comment. Best wishes and a happy festive season to you.

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
fine
Stayed 3 nights in Oct 2023
Response from Nathalie du Moulin Plaza on 8 Nov 2023
Thanks for your comment. Best regards from Paris.

8/10 Good

Raidel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cuartos muy pequeños, desayuno fatal
El servicio y la atencion del personal de recepcion muy bueno, sin embargo las condiciones de las habitaciones muy malas en relacion con el precio. Son extremadamente pequeñas. El desayuno no vale ni la mitad de lo que te cobran lo unico que sirve es el cafè y porque es una máquina.
Stayed 1 night in Oct 2023
Response from Nathalie du Moulin Plaza on 8 Nov 2023
Gracias por su comentario. El tamaño de nuestras habitaciones cumple con los estándares de los hoteles de 3* en París. Nos parece que es muy estricto con el desayuno, que en general se agradece. Es un buffet variado con una amplia elección. Lamentamos que no le haya gustado. Un cordial saludo.

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location for the Moulin Rouge and all the different bars and restaurants. Room was lovely and quiet. Breakfast was basic continental but adequate. All staff were lovely
Stayed 4 nights in Oct 2023
Response from Marguerite from the Moulin Plaza on 6 Oct 2023
Hello Janice,Thanks for your comment.We are really glad that you had a nice stay with us and we hope to see you again in Paris very soon.Have a good weekend,

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, cool vibe & friendly helpful staff
I booked this hotel solely for the little balcony and the view from it and it didn't disappoint! Room was functional but the view was everything. Also really loved the whole vibe of the location which was super quick and easy for Gare du Nord. Would definitely rebook again for that alone but the staff were really friendly and helpful too with a special mention to the lady from housekeeping who was cleaning the room next to mine when I checked out and helped me with my new top that I couldn't get the label off of on my own. A little kindness like that goes a long way.
Stayed 1 night in Sep 2023
Response from Marguerite from the Moulin Plaza on 18 Sept 2023
Hello Eva,Thanks for this amazing comment.We are really glad that you had a nice stay and that you liked our staff. We hope to see you again very soon in Paris.Have a good day,

6/10 Okay

alex

Great area
Stayed 1 night in Sep 2023
Response from Marguerite from the Moulin Plaza on 7 Sept 2023
Hello Alex,Thanks for your comment.Next tims it's better if you leave more details to understand better the 3/5.See you soon in Paris,

8/10 Good

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😎😎😎😎😎😎
It was good place to stay , staff were friendly and helpful. Metro station was next to the hotel . And have plenty of restaurants near by .
Stayed 2 nights in Aug 2023
Response from Marguerite on 7 Sept 2023
Hello Prakash,We are glad that you had a nice stay with us and that you liked our surroundings.We hope to see you again very soon at the Moulin Plaza.Have a nice day,

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a short stay in Paris - close to Blanche Metro with Montmarte and Clichy a short walk away. Staff were excellent and very helpful, room comfortable.
Stayed 4 nights in Aug 2023
Response from Nathalie du Moulin Plaza on 21 Aug 2023
Thank you very much for your comment and your compliments. The whole team would be delighted to welcome you again on a future occasion. Sunny Parisian greetings.

8/10 Good

MOHAMMAD

Business traveller
Liked: Staff & service, property conditions & facilities
Overall the hotel was good and clean the rooms are so small even the toilet was sooo small , the hotel is far from metro station 2 mins by walk and 1 min from the bus station 3 mins from moulin rouge , the stuff where very helpful and kind specially miss celiene she helped me alot
Stayed 2 nights in Aug 2023
Response from Nathalie du Moulin Plaza on 21 Aug 2023
Thank you for your comment. The size of our rooms corresponds to current standards for 3-star hotels in Paris. We will pass on your compliments to Céline. Best regards.

8/10 Good

Michael G

Liked: Cleanliness, staff & service
It in a a great spot if you want to be in a clubbing and restaurant area with lots of nightlife
Stayed 7 nights in Aug 2023
Response from Nathalie du Moulin Plaza on 18 Aug 2023
We are pleased to hear that you enjoyed your stay and the area. Thank you for your comment. Yours sincerely

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 3 nights in Aug 2023
Response from Nathalie du Moulin Plaza on 14 Aug 2023
Thanks so much for your note and comment. Best rergards from Paris.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is literally 2 minutes walk from both the Moulin Rouge and the Metro Station Blanche. We had a balcony that viewed the Moulin Rouge even though it was quite tiny it was still adequate
Stayed 1 night in Jul 2023
Response from Nathalie du Moulin Plaza on 5 Aug 2023
Dear Amanda, thank you very much for your lovely comment. The balcony may be small but the view is amazing! Best regards.

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
This is an average hotel but I like that it was centrally located. Walking distance to restaurants and metro.
Stayed 5 nights in Jul 2023
Response from Marguerite from the Moulin Plaza on 27 Jul 2023
Hello Richard,Thanks for your comment.We are sorry if our hotel dissapointed you.Despite this we hope that you had a good stay in Paris.

6/10 Okay

Denis

Stayed 3 nights in Jun 2023
Response from Marguerite du Moulin Plaza on 2 Aug 2023
Bonjour Denis,Merci de nous avoir laissé un note.N'hésitez pas à nous envoyer plus de détails sur votre séjour à l'adresse info@moulinplaza.com, car il semblerait que tout ne vous ait pas plu.Bonne fin de journée,

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Parisian Getaway
Very helpful and knowledgeable. Very comfy beds and facilities and felt very safe there. Perfect location and an easy bus ride into the centre.
Stayed 4 nights in Jun 2023
Response from Nathalie du Moulin Plaza on 8 Jul 2023
Dear Mark, Thank you very much for your kind comment. We are happy to read that you enjoyed your stay in our hotel. We look forward to welcoming you again on a future occasion. Warmest regards from all the staff.

6/10 Okay

tim

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
OK, just OK...
Stayed 6 nights in Jun 2023
Response from Nathalie du Moulin Plaza on 18 Jun 2023
We don't really understand whether you are satisfied or not with this rating and comment. However, we hope you enjoyed your stay with us. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Nice clean room central in great location. Only downside was the walls are quite thin so you could hear people moving and talking in the corridor. They did provide earplugs for this to be fair.
Stayed 2 nights in Jun 2023
Response from Marguerite from the Moulin Plaza on 12 Jun 2023
Hello,Thanks for your comment.Indeed soundproofing is our weakness. We are sorry if this disturbed you. We are trying to find solution to improve it.We hope to see you again soon.

8/10 Good

Karla

Liked: Cleanliness
Found the area close the main tourist and easy transport to every where also walk distance. The room clean, comfortable and nice a bit small but cosy. The only first night in the morning a bit noise on some reform and 2nd night not Internet.Apart that.
Stayed 2 nights in Jun 2023
Response from Marguerite from the Moulin Plaza on 12 Jun 2023
Hello Karla,Thanks for your comment.We are really glad that you had a nice stay with us.We are sorry for the noise and the Wifi. Indeed we had some trouble last week with it but now everu thing is good. We hope you had a great time despite this.We hope to see you again soon.

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel tucked away in a street you maybe wouldnt expect a nice hotel to be on, nice staff, lovely and clean, lovely room
Stayed 1 night in May 2023
Response from Marguerite from the Moulin Plaza on 1 Jun 2023
Hello Natalie,Thanks for this great comment. We are glad that you had a nice stay and that you liked our localization.We hope to see you again soon in Paris.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable room. Friendly staff.
Stayed 3 nights in May 2023
Response from Marguerite from the Moulin Plaza on 22 May 2023
Hello James,Thanks for this nice comment.We are glad that you had a nice stay with us.We hope to see you again soon in Paris.

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Apr 2023
Response from Nathalie du Moulin Plaza on 16 Apr 2023
Thank you very much for your appreciation, we are delighted. The most important thing for us is to always satisfy our customers. Best regards from Paris.

10/10 Excellent

Amber

Stayed 2 nights in Mar 2023
Response from Nathalie du Moulin Plaza on 19 Mar 2023
Nous vous remercions pour votre notation et sommes ravis que vous ayez apprécié votre séjour parmi nous.

10/10 Excellent

Ricky, Basildon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at this hotel, really can’t find anything bad to say about it. Price is right, location is great, clean modern room but with charm still. I’ll be back if I’m ever in the area. Staff polite and welcoming.
Stayed 1 night in Feb 2023
Response from Nathalie on 2 Mar 2023
Thank you for your kind words. The whole team will be delighted to welcome you again during a possible future stay. Greetings from Paris.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Good location but wouldn’t return
Good location. We stayed in room 8 which is next to the elevator and it’s too noisy to sleep. Customer service wasn’t great, rude at times.
Stayed 2 nights in Feb 2023
Response from Marguerite from the Moulin Plaza on 25 Feb 2023
Hello,Thanks for your comment.We are sorry if the noise disturbed you and we hope you have enjoyed your stay even so.Have a good WE.

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service, amenities
The hotel is centrally located and has easy connection to transport. The rooms are extremely small and replenishing bathroom supplies is sometimes hit and miss. However the staff are very helpful and friendly.
Stayed 5 nights in Feb 2023
Response from Marguerite on 17 Feb 2023
Hello Elizabeth,Thanks for your comment.We are happy to know that you had a nice stay with us at the Moulin Plaza.Indeed some of our rooms are smaller than others and we are sorry if this disturbed you.We hope to see you again soon in Paris.

6/10 Okay

Chichema, Conyers

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It wasn’t cleaned properly. There were hairs on the beddings and dust on everything including the mirror. The shower drain was clogged or not functioning which caused the bathroom to flood into the bedroom.
Response from Nathalie du Moulin Plaza on 9 Nov 2022
We are sorry for any inconvenience you may have experienced during your stay. Especially as our guests generally praise the cleanliness rather than criticize it. It would have been better if you had informed us of your dissatisfaction at the time of your stay so that we could remedy the situation. Best regards.

8/10 Good

patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast option a must to start your day
Stayed 6 nights in Jul 2022
Response from front desk on 8 Sept 2022
Thanks so much for your comment. Best regards from Paris.

8/10 Good

Ruby Pik Sai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is just 3 mins away from train station. We travelled with 2 tweens and the overall area is safe to walking around even at night. The room was clean and quiet overall even though downstair of the hotel have pubs and restaurants. There was room service everyday and we are impressed with cleanliness overall. The only downside was that if you stay in the room facing inside, you might experience this sewer odor from time to time.
Stayed 6 nights in Jun 2022

6/10 Okay

Juan

Stayed 2 nights in May 2022

6/10 Okay

Juan

Stayed 1 night in May 2022

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience. Safety. Place to lay your head. This is your place. If coming from the US and first time here, please understand that hotels in this area for these rates will be different from the states. I travel a lot for work. I was satisfied with the helpful staff, security of the policy of leaving the key, and being able to walk to a vibrant area.
Stayed 2 nights in Oct 2021
Response from Moulin Plaza on 31 Oct 2021
We sincerely thank you for your comment and are delighted to have participated in leaving you a good memory of your stay in Paris. Warmest regards from the entire staff of the MOULIN PLAZA.

10/10 Excellent

T S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Moulin Plaza on 19 Oct 2021
Toute l'équipe du Moulin Plaza vous remercie sincèrement pour votre notation. Chaleureuses salutations.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent it was within walking distance of great shopping and various other sites. Their staff was friendly and helpful.
Stayed 6 nights in Feb 2020
Response from Moulin Plaza on 8 Mar 2020
We appreciate your comments. We pass on your compliments to our team, who do everything they can to offer you a pleasant stay every day. Best regards from Paris.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The location is good, just close to Mouline. A lot of restrauant nearby. Walking distance to the attractions.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The smell of rotten eggs, it was under construction so loud and dirty they asked for the room key every time you go out you have to give it to the front desk person
Stayed 3 nights in Jan 2020
Response from Moulin Plaza on 26 Jan 2020
I lavori di ristrutturazione sono effettivamente in corso, ma solo durante il giorno per non disturbare il comfort dei clienti. Gli odori dei tubi non sono colpa nostra e siamo vittime e ci scusiamo per questi ascensori esterni. Lasciare la chiave alla reception è una misura di sicurezza necessaria: in caso di incendio, dobbiamo sapere quali stanze sono occupate per essere evacuate.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I didnt stay and left and chnaged hotel striaght away as i was with my son and i didnt feel safe staying there as it wasnt what i expected at all. It was Paris Red light district 😒 Hotel wasnt clean and looked very low maintenance and also room light was flickering. I left the hotel within 15 min of checking in. This is my personal opinion and maybe others have had okay experience but that definitely wasnt my kind of hotel or area.
Stayed 5 nights in Dec 2019
Response from Moulin Plaza on 12 Jan 2020
We are really so sorry about your bad feeling and experience in our hotel. The area is a popular and famous one, you should get informations when you have booked.... We wish you, in spite of that, an happy new year. Regards.

8/10 Good

Mehilin, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and close to the Moulin Rouge show!
Stayed 2 nights in Nov 2019
Response from Moulin Plaza on 9 Dec 2019
Thanks for your comment. Best regards from Paris.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable but can be noisy at night if you’re in front
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
Clean but only provide mineral water on the day of arrival we stay there for 5 days. Usual other hotel will provide daily but tis is not We did ask above was the answer. Pic of the room is big but the room is just nice. For the price it think not so worth it. They should improve
Stayed 5 nights in Sep 2019
Response from MOULIN PLAZA on 27 Oct 2019
We offer indeed a welcome bottle. We thank you for your comments. We read them to try to improve ourselves. Greetings from Paris.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was clean and comfortable. We had an issue with the shower. Water wasn’t draining away so one of us was unable to shower in the morning until later in day. Towels we had on second day were paper thin. Area outside room to lift and stairs very small. Cleaners left all their cleaning equipment is this area which made it very hazardous.
Stayed 2 nights in Oct 2019
Response from Moulin Plaza on 22 Oct 2019
we are sorry for the problems encountered and thank you for sharing them with us. Best regards from Paris.

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2019

4/10 Poor

Louis, Roselle

Disliked: Staff & service, amenities, property conditions & facilities
The personal of cleaning was friendly and very kind to every one
Stayed 7 nights in Sep 2019
Response from Moulin Plaza on 13 Oct 2019
Thanks for taking time to leave your nice comment despite your note. Best regards from Paris.