Ratings based on 206 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Vancouver

over-priced rip-off

Posted 23-Jul-2015
Pros: Proximity to the metro.
Cons: Staff should be better trained, the facility needs major upgrades, and breakfast should be included in the hefty price.
Location: The metro station was a block away from the hotel. As far as we know, there were no attractions nearby.
We were not warmly received. The staff were barely polite, not helpful. We were led to believe, when we booked, that we would get breakfast. When we checked out,we were charged 19 euros per person for cold bacon and stale croissants. There were no pamphlets about tourist activities in the lobby. They missed our wake-up call. The air conditioning barely functioned. It was not a happy stay.
Comment from Hotel Management
28-Jul-2015 by GM Mercure, Hotel Management
Dear Guest, Sorry fot this bad remind, I am checking with the front staff and the restaurant staff to understand what's happen for the breakfast. I really apologize for the problem with the air-conditionning. Kind regards. Philippe Marchand - General Manager
1 out of 5
by A verified traveller from califronia

Aircondition was not working, lost power for 1 nit

Posted 22-Jul-2015
Construction was none stop every day, they offered me a smaller room with Aircondition but I needed the big room for my family the Aircondition was broken and it was hot hot. I have to mention the stuff was very friendly and helpful.
Comment from Hotel Management
28-Jul-2015 by GM Mercure, Hotel Management
Dear Guest, Sorry for these problems. We got a major trouble with the air-conditioning engine, and it was not possible to anticipate this problem. We tried to find solution, buying ventilators, but I can understand it was not sufficient. I really apoligize for that. Kind regards. Philippe Marchand - General Manager
3 out of 5
by A verified traveller

Posted 16-Jul-2015
Pros: None
Cons: Friendlier, helpful staff.
Location: Vacation.
Not good so I better not make any comment. We stayed for 4 days.
4 out of 5
Recommended
for Everyone
by A verified traveller

Meet the expectations

Posted 13-Jul-2015
The hotel is 5 minutes away from the subway station if you can find the correct exit. If you have a lot of luggage, it is probably better to take a taxi in and out of the hotel. The stairs in the subway station are tedious to carry large luggage, and the roundabout above ground can be confusing. I like the spacious room, the mordern design of the bathroom, and the retro decoration that reminds the golden years of Hollywood. Hotel staffs are friendly and helpful.
Comment from Hotel Management
28-Jul-2015 by GM Mercure, Hotel Management
Dear Guest, Thank you for your comments. It will be shared with the staff. Waiting to welcome you for your next stay, in Paris area. Kind regards. Philippe Marchand - General Manager
Comment from Hotel Management
28-Jul-2015 by GM Mercure, Hotel Management
Dear Guest, Thank you for your comments. It will be shared with the staff. Waiting to welcome you for your next stay, in Paris area. Kind regards. Philippe Marchand - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Sussex, England

Good modern hotel in a convenient location.

Posted 06-Jul-2015
Pros: Good location, quiet, clean, well equipped.
Location: Easy to get to central Paris.
Very well appointed room with comfortable bed and good bathroom. Room very clean but the curtains were a little grubby. We stayed during a heat wave but the room was comfortable thanks to air conditioning.
3 out of 5
by A verified traveller from trinidad

Nice hotel but to far from attractions

Posted 30-Jun-2015
Pros: Staff was very friendly and rooms were very big.
Cons: I think the hotel needs to be refurbished.
Location: Location was not good for us as I mentioned above.
Hotel is ok,however it is a bit far from major attractions about 10 stops on the tube.the hotel is about 7min walk to tube station.
3 out of 5
Recommended
for Everyone
by A verified traveller from Hamburg

Würde immer wieder hinfahren ...

Posted 18-May-2015
Pros: Nähe zum Bus und Bahn und die Gegend
Cons: Zimmer sind sauber und zweckmäßig eingerichtet, können aber eine Renovierung gut vertragen
Location: Porte de St. Cloud ist die Bus und Bahn-Station nur 5 min zu Fuss zum Hotel
Schönes Hotel, guter Gegend, 5 min zum Bus oder Bahn 24 Stunden Service Sauberes Hotel und freundliches Personal
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Ein Katzensprung zum Sportstadion "Coubertin"

Posted 10-May-2015 on Hotels
Als Coach begleitete ich einen Degenfechter, der am SNCF Réseau Degen Herren Weltcup Turnier im Stade de Coubertin teilnahm. Ihr Hotel war super günstig gelegen, nur ein paar Gehminuten vom Sportstadion weg.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Very comfortable hotel

Posted 10-Apr-2015
Pros: Everything as above and the breakfast was also excellent.
Cons: Nothing
Location: Close t all the main attractions, nearest Metro station was 5 mins away.
Pleasantly surprised to check-in to a privilege room on the 6th floor, nice views and very quiet. The room was excellent and as the bed was absolutely huge, our daughter didn't need to use the sofa bed as she slept with us! Meant the sofa bed could be collapsed which created even more space in what was a really big room anyway. Nespresso machine was also a really nice touch and the bathroom was excellent. Nice wide screen HD TV to cap it off, very nice indeed. Finally, a 5 minute walk to Porte de St Cloud metro which gets you to the Eiffel Tower in about 10 mins so the location was also excellent, SW of the city but very close to everything.
3 out of 5
by A verified traveller

Posted 08-Apr-2015
dreckiges und heruntergekommenes Bad, Zimmer allgemein sehr abgewohnt