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Reviews of Mercure Paris Montparnasse Raspail

4 out of 5
Mercure Paris Montparnasse Raspail
207 Boulevard Raspail, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 676 reviews" "
Rating 8 - Good. 321 out of 676 reviews" "
Rating 6 - Okay. 59 out of 676 reviews" "
Rating 4 - Poor. 15 out of 676 reviews" "
Rating 2 - Terrible. 11 out of 676 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, in a very well maintained property.
Stayed 1 night in Oct 2023
Response from Louise S on 12 Oct 2023
Good evening, Thank you for commenting after your stay. We would be delighted to welcome you again.

10/10 Excellent

Sindhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely front staff. Highly recommend stay here
Stayed 1 night in Sep 2023
Response from Louise S on 12 Oct 2023
Good evening, Thank you for this comment after your stay in our establishment. I will transfer this message to the rest of the team to motivate it and keep providing a very good quality of services. Best regards.

6/10 Okay

Barry

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Sep 2023
Response from Louise on 5 Oct 2023
Bonjour, Merci d'avoir partagé votre ressenti suite à votre séjour. Nous ferons en sorte d'améliorer nos prestations lors de vos prochains passages dans notre établissement, votre bien-être étant notre préoccupation principale. Bonne journée.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Room was simple but perfect for our needs. We spent most of our Tim outside exploring. Shower had good pressure/ temperature.
Stayed 2 nights in Aug 2023
Response from Louise S on 3 Sept 2023
Dear customer, Thank your for this feedback, we are very glad to read that you enjoyed your time among us in Mercure Raspail.Hoping we could welcome you for another stay.

8/10 Good

KWAKU

Liked: Cleanliness, staff & service, property conditions & facilities
Accor reward scheme policy needs updating and clear about booking via Expedia. Also, We were told that because we booked from expedia therefore not entit
Stayed 4 nights in Aug 2023
Response from Louise on 5 Sept 2023
Good morning, Indeed, every reservation made otherwise than with the ACCOR application, the hotel or the hotel's website will not be eligible to earn rewards points. Every detail about this policy can be found on the Accor website in the terms and conditions of earning points. If you have further question, our staff remain at your entire disposal. Best regards

8/10 Good

Adeyemi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. The only issue I had was that there was a layer of tarp between the mattress and bed sheet which made it very hot to sleep on.
Stayed 5 nights in Jul 2023
Response from Louise S on 31 Jul 2023
Good morning, Thank you for letting us know your impressions after your stay among us. We took your words into consideration in order to improve our service. Hoping we could welcome you again in the future. Best wishes.

2/10 Terrible

Mikheil

Stayed 7 nights in Jun 2023

10/10 Excellent

Anna, Bolton

Stayed 1 night in Jun 2023
Response from Louise S on 31 Jul 2023
Bonjour, Merci pour cette note faisant suite à votre séjour dans notre établissement. Nous sommes ravis de constater que ce dernier vous a plu. En espérant pouvoir vous recevoir de nouveau à l'avenir.

6/10 Okay

Christophe, West Sacramento

Travelled with family
Liked: Cleanliness
middle price range but poor services and amenities
Stayed 3 nights in May 2023

10/10 Excellent

Ricardo

Stayed 5 nights in May 2023

2/10 Terrible

Philip

Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice helpful staff. Room was smaller than I expected.
Stayed 3 nights in Mar 2023
Response from Louise on 10 Apr 2023
Good morning sir, Our team thank you for your kind comment and good notation, it would be our pleasure to welcome you again for a future stay. Concerning the size of our rooms, we wanted to respect as much as possible the historical building we are settled in, we remain however open to every suggestion to improve your comfort.Wishing you nice day.

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2023
Response from Louise on 10 Apr 2023
Bonjour, Nous vous remercions pour la note que vous avez attribuée à notre établissement à la suite de votre séjour. Notre équipe reste à votre disponibilité, notamment pour connaître nos axes d'amélioration afin de rendre vos prochaines visites d'autant plus agréables. En espérant vous recevoir de nouveau.Bien cordialement.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Our hotel room was lovley and very clean the bed was comfortable and it was warm for the time we went. The hotel staff were absolutely brilliant we had asked if we could change rooms to one with a view and the gentleman gave us a few choices at no extra charge, the room service and continental breakfast was really lovely, i would definitely recommend this hotel especially if you want easy access to all the travel amenities as bus stops and metro was right outside the hotel.
Stayed 3 nights in Dec 2022
Response from Naomi Faure on 26 Dec 2022
Dear guest,All the team is glad to learn that you enjoyed your stay among us.Looking forward to welcome you again really soon,Regards,Naomi FaureFront Office Manager

10/10 Excellent

Carol

Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Stayed 1 night in Apr 2022

10/10 Excellent

Christa

Liked: Cleanliness
Everything’s excellent!
Stayed 4 nights in Dec 2021
Response from Aurore, Front Office Manager on 11 Jan 2022
Dear Christa, Thank you for your review after your stay in the Mercure Montparnasse Raspail hotel. We're very happy to see that your stay was good and we hope to see you again to have a better stay, again and again Best regards,

8/10 Good

Shahir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy hotel next to Montparnasse Station
Tidy hotel 5min walk from Montparnasse station. Our room was small but functional (bathroom, kettle, small fridge) and soundproofed even though it was facing the street. Friendly and helpful staff who offered to keep our luggage for the day while we explore the city. Would stay again.
Stayed 1 night in Sep 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Rares-Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Aurore, Reception on 30 Aug 2021
Cher RARES MIHAI, Nous vous remercions pour vos commentaires suite à votre séjour à l'Hôtel Mercure Paris Montparnasse Raspail. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs Cordialement,

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montparnasse
Good location
Stayed 1 night in Jul 2021
Response from Aurore, Reception on 23 Jul 2021
Dear Carlos, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montparnasse Raspail. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Montparnasse Raspail
Friendly welcome and good service throughout. Room was small but very clean. Very good breakfast
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Third time staying at this hotel, rooms have been updated although still small. Very clean. Staff friendly. Breakfast very good. Location in nice district of Paris but still close to all the sights. Would recommend for short stay in Paris
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the room - it seemed newly refurbished. The room was quiet but the thermostat did not work properly so it was very warm at night.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was wonderful. It was comfortable and homely. Had 3 good night sleep.
Stayed 3 nights in Dec 2019
Response from Reception on 4 Jan 2020
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montparnasse Raspail. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Terrible

AnaBuchmann, São Paulo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi Expedia, I was hoping you could help me with this one. I stayed at this Mercure and on the first night I stayed there someone broke into my room and stole 1000 Euros and my laptop while I was out. On the next morning the hotel was everything but helpful and is still making a lot of trouble to show me the footage or show some consideration. I had to move hotels to feel safer and they can't even give me a report after I left. I believe they're stalling me to make this go away. Actually I heard that it wasn’t the first time this happened and it's clear they don’t have any control of who goes in the hotel whatsoever. I was hoping I could be refunded but they don't even care :( I don’t think I was ever this upset about a hotel before.
Stayed 2 nights in Nov 2019

8/10 Good

Soudi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect and good restaurants around. The property is modern and nice but very tiny. It was very small...small room and bathroom shower area.... Good breakfast.
Stayed 4 nights in Oct 2019
Response from Aurore, Receptionist on 18 Nov 2019
Dear Soudi, Thank you for reviewing the Hotel Mercure Montparnasse Raspail. We are happy to read to you are satisfied by the cleanliness of our rooms and our breakfast. I will make sure to tell our team, for whom your satisfaction is the best reward ! Our hotel, located in Central Paris is in a charmy and authentic building. It has kept the perks of nice and cosy spaces. That's why, room are a bit small. We hope to see you again very soon at Mercure Montparnasse Raspail, Regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and friendly staff. Close to a metro stop and lots of places to eat in the area.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in between two Metro stations (Vavin is closer). Room was very nice overlooking the main road - very quiet (double glazed windows - inner and outer balcony doors). There was a small fridge and tea & coffee making facilities. Bathroom was nice but shower cubicle is on the small size. Staff were really lovely.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, great location, good service, room wasn’t old
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - nothing fancy, but enough to have a good night's sleep. Great location, lots of diverse restaurants in the neighborhood. Close to several metro and bus stops.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a perfect location. The staff on check-in were very lovely and made us feel at home from the moment we arrived. The hotel is very modern, but without loosing the Parisian design. It was beautifuly crafted. The rooms were nice and the beds were comfortable. The shower and bathroom were equally pleasing. The honey scented soap was spectacular. Only criticism is that the rooms are very smaller and smaller than they appear in the picutures. However, this is the case for most hotel rooms in Paris so not so much a criticism given its location and comparative places. With its perfect location (close and easy to catch Metro to major sites), beautiful design and comfortable rooms, I would stay here again and would recommend others to stay as well.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about. Paris hotel, The hotel was clean good breakfast include clean room close to The city very good location.
Stayed 2 nights in Apr 2019
Response from Marième. on 18 Apr 2019
We are so glad you enjoyed your stay ! We hope to see you again soon. Team Mercure Raspail

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was small, like most rooms in Paris, but very clean. Check in was very quick and easy. If ask for a city view, you get a balcony.
Stayed 1 night in Feb 2019
Response from Marième. on 18 Apr 2019
Hello! Thank you for your feedback, we are glad you enjoyed your stay! We hope to see you again in Paris and in our hotel. Sincerely, Team Mercure Raspail.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent links to airport also. Would thoroughly recommend.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location of the hotel! Rooms extremely small as expected in any big city. I would stay here again
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate privilege room, extremely friendly staff, and hotel centred in the Latin quarter which is full of restaurants, bars, cafes and clothes shops. Numerous metro stations around- including Vavin station and Raspail station just 5-10 min walk from hotel. Main monuments such as Eiffel Tower, Notre-Dame, the Louvre, the catacombs are just a train journey away. Couldn’t fault this hotel and would 100% return! Thank you for making our stay so amazing!
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Gréât staff and easy location with delicious restaurants all around
Stayed 5 nights in Nov 2018

10/10 Excellent

Alberto, Panama City, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel conveniently located in the Montparnasse/Raspail section with public transportation, Metro stations close by and within walking distance to the Jardin du Luxembourg, the Latin Quarter (rue St Michel & St Germain), wonderful cafes and restaurants in the area. Very friendly and courteous staff will make your stay very comfortable and satisfying.
Stayed 4 nights in Nov 2018

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018

10/10 Excellent

Pedro, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location! Clean and updated! I reslly recomnend this hotel
Stayed 1 night in Sep 2018

10/10 Excellent

George, Allentown,PA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous staff ; Very clean and comfortable facility ; Close to a subway station and many bus stops. Nearby great seafood restaurants and cafes .
Stayed 5 nights in Aug 2018

10/10 Excellent

Marion, Port Washington NY

Liked: Cleanliness, property conditions & facilities, room comfort
A bit difficult to find due to my inability to navigate the Parisian streets.
Stayed 6 nights in Aug 2018

6/10 Okay

Tai

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Accommodation was a bit small.
Location was central; plenty of restaurants & train stations surrounded. The hotel has small coffee shop to serve breakfast, price was reasonable for breakfast. Room was bit small but very clean. Top floor was quite warm, as the air cond was weak.
Stayed 2 nights in Jul 2018

8/10 Good

Monica L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Rooms were a little small but friendly staff and good locale.
Stayed 3 nights in May 2018