Ratings based on 900 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller from San Francisco

Nice hotel in a convenient location.

Posted 08-Jan-2018
Pros: Location is good.
Cons: Remodel the lobby/cafe and make Food and Beverage a major focus. Need new pillows!
Location: Louvre, Musee D'Orse, shopping/food in the Marais. Too many great things to list.
The hotel staff could not have been nicer and the location is very good. We actually left this hotel early and moved to a new location deciding to just eat the cost of the expense and pay for another hotel. We moved to the Hoxton which was incredible. Our issue was the lack of a real hotel lobby area. I was in Paris for 8 days with my wife and 3 daughters ages 18, 21 and 24. In the morning, after a long day of walking around Paris or at the end of the evening it's nice to be able to relax in a really nice environment. The lobby of the hotel was just not my style. Feels dated and a bit 1980's. If I owned this Hotel I would invest in making this small area really amazing with incredible F&B. I would open the main cafe room up to the street with sidewalk cafe tables so reminiscent of Paris. The rooms nor there lobby area are conducive to relaxing. They could keep the modern 80's decor in the rooms but ditch it in the lobby or really upgrade it to a very modern clean look. Pour a few craft cocktails and have an excellent small wine list. All this being said, I wish there was a button for maybe when asked if you would recommend. If you are just looking for a place to sleep and all your time on the streets of Paris then this is a solid choice. They have a really nice staff!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Dec-2017
It was a good stay. Found the staff very friendly and helpful. It is a great location up the street from the Louvre. Room was small but that is to be expected for area of Paris.
4 out of 5
Recommended
for Couples
by A verified traveller from Nottingham

Great location

Posted 07-Nov-2017
Pros: location, staff, breakfast.
Cons: Proper King size beds.
Location: Very close to the Louvre . Nice areas to walk alongside The Seine or through the gardens of theTuleries. Many nice bars and restaurants close by.
Great location in central Paris, close to Metro. Staff excellent , very helpful and extremely friendly. Rooms nicely appointed only let down by two single beds pushed together to make a 'King ' size. Buffet breakfast area beautifully laid out in the morning with a good choice food.
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Nice little hotel close to Louvre

Posted 05-Nov-2017
Pros: Very friendly and attentive staff. Management decided to hire staff to mitigate other shortfalls
Cons: Run down feel of the hotel, it is clear that the property is poorly maintained. Lifts break down, bathrooms dont have enough hooks to hang stuff on
Location: Visit Louvre and surroundings, that's about it.
I stayed there over a weekend - not a bad choice but probably overpriced for the quality - you pay for the location.
5 out of 5
by James

Great stay, great location, friendly staff

Posted 21-Oct-2017 on Hotels
Great stay! We requested an early check in and they were able to have us in our room within 30 minutes after we arrived at the hotel. Very friendly and accommodating staff. The room was cozy, comfortable and elegant. I really liked the old, well-kept hardwood floors. We were given a free upgrade to a room with a terrace, which was quite large. It was wonderful to have breakfast there every morning. Close to Louvre-Rivoli metro stop. Great bakery close by, Boulangerie Julien. One interesting feature was the android phone that comes with the room. Unlimited calls (can't remember if international was included, didn't use for that), unlimited data. It was very handy and I recommend it if available. Only complaint is the bathroom layout. Nothing terrible, mind you, but there's no curtain or door on the shower and so easy to spray water everywhere. Also, the bathmat makes the door hard to open. Small things, but they did bother me. A/C system not the most straightforward or user friendly, but the staff helped us and we figured it out Overall, excellent stay and I highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful small hotel very close to The Louvre

Posted 17-Oct-2017
Pros: Location! Staff! Great breakfast, décor and comfort.
Cons: Hot water in the shower was not quite as hot as I like, however it was more than adequate and was fine for my husband - I like it very hot.
Location: A very short walk to The Louvre and gardens which was our primary interest; also an easy walk to Notre Dame, Metro stops and many restaurants nearby
From the first greeting by one of the staff as we arrived by our privately arranged shuttle (she actually came out into the street to greet us, and grabbed our bags as we climbed out of the vehicle) - till the final farewell as we left 4 days later, the staff was overwhelming friendly and helpful. We had several small issues with our room which were remedied immediately, graciously and satisfactorilly. We were made to feel as if we were the only, and the most important guests at the hotel - and I'm sure every guest was made to feel that way. Each employee spoke very fluent English which was a huge relief as we had many questions to ask as it was our first trip to Paris. Our room overlooked a courtyard, not the street, so it was quiet. The breakfast buffet was one of the best we have experienced in Europe. We would definitely stay here on a return trip.
Comment from Hotel Management
24-Oct-2017 by Guillaume, Hotel Management
Dear Madam, Dear Sir, We hope you’ve had a nice trip back. First of all, we would like to thank you for replying to our survey. L’Empire Paris is fully concerned with the wellbeing of each of our guests. The quality of service and the guest satisfaction is something very important for us. Keeping this fact in mind, we invite you to share your experience with others on Trip Advisor by clicking on this link Do not hesitate to contact us as soon as you’re back to Paris. Warm regards Atish, The Front Desk
5 out of 5
Recommended
for Everyone
by A verified traveller from Scottsdale, AZ

Great Property close to main attractions/shopping

Posted 04-Oct-2017
Pros: The staff was super
Cons: Coffee bar in morning excluding the buffet breakfast
Location: very convenient and close to most everything while walking. Trains and bus service close to site for other attractions
great room and staff is always welcoming us and asking to help with any or our needs.
4 out of 5
by Ryan

Great stay

Posted 27-Sep-2017 on Hotels
We received a free upgrade to a superior room on arrival which was a good start. Hotel in a great location next to plenty of restaurants and shopping. 5 min walk to the metro which is the best way to get around. About 10-15 min walk to louvre and Notre dam
4 out of 5
by michael

Great location with very cool vibe.

Posted 24-Sep-2017 on Hotels
Reception staff very friendly and helpful. Big people beware of small bathrooms, not uncommon in Paris though.
5 out of 5
by Peter

5 Star customer service at this hotel!!!

Posted 22-Sep-2017 on Hotels
This hotel has a great location, very handy to transit and attractions. The hotel is clean, modern with a nice size room and daily breakfast buffet. While everything about the hotel itself is nice, the best feature of this hotel is the staff. As you will read in other reviews, I cannot praise the staff enough. I frankly have never stayed at a hotel with a staff that was more accommodating or friendly than this one.. They literally go out of their way to help you in any way they can, make you feel at home, always greet you with a smile and most speak perfect English. This level of service is very hard to find in any hotel at any price.
Comment from Hotel Management
24-Oct-2017
Dear Madam, Dear Sir, We hope you’ve had a nice trip back. First of all, we would like to thank you for replying to our survey. L’Empire Paris is fully concerned with the wellbeing of each of our guests. The quality of service and the guest satisfaction is something very important for us. Keeping this fact in mind, we invite you to share your experience with others on Trip Advisor by clicking on this link Do not hesitate to contact us as soon as you’re back to Paris. Warm regards Atish, The Front Desk