Ratings based on 2,265 Verified Reviews

3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Posted 22-May-2017
Good location and transport available. Clean room with good facilities. Would recommend
Comment from Hotel Management
22-May-2017 by Elodie, Hotel Management
Dear guest, Thank you for taking the time to give your advice. We are glad to know that your stay was nice and we hope welcome you again for a next stay. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller from n

Nice hotel close to Disney

Posted 13-May-2017
Great location for Disneyland. Only problems we had was the noise during the night people running up an down the corridors
Comment from Hotel Management
15-May-2017 by Elodie, Hotel Management
Dear Kelly, Thank you for taking the time to give your advice. We are glade to know that your stay was nice and we are sorry for the noisy clients. We hope welcome you again for a next stay. Best regards
3 out of 5
by A verified traveller from Phoenix - Arizona

Too expensive for a mediocre room

Posted 08-May-2017
First day, we check in and went out to Disney Valley. When we arrived there were ants in the bathroom, in the towels, over the sink. When I tried to use the phone, there were ants in the nightstand. We went immediately to the front desk and they changed us from room 0025 to room 0033. In that room the problem was the switch power. It was broken. There was a lot of tape in order to place the key card, but the power went on and off. While we were sleeping we didn't noticed that the power went off and all the electronic devices that we were charging to use in the parks were not charged. But that time, I just wanted to enjoy the parks. We were out most of the time. The personnel of the hotel were fine, but definitely I will not recommend the hotel. It is to expensive to deal with all of these things
Comment from Hotel Management
11-May-2017 by Elodie, Hotel Management
Dear Alejandro, Thank you for taking the time to give your advice. Your comment make us to repair the switch. We are sorry for the ants but is the desagrement of the country side. We notice that you appreciate our staff and we hope welcome you again maybe in a first or second floor room. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveller from Paris

Nice hotel, very friendly staff!

Posted 04-May-2017
Cons: Nothing
Nice hotel within 10min free shuttle bus to the Disney parks (way cheaper than other Disney hotels) I would recommend we didn't have any problems! Lovely staff we had problems getting into our door and problems with our safe and they came and sorted both straight away :) very friendly!
Comment from Hotel Management
05-May-2017 by Elodie, Hotel Management
Dear Client, Thank you for taking the time to give your comment. We are glad to read that your stay was nice and that you appreciate your friendly staff. We hope welcome you again. Best regards
3 out of 5
Recommended
for Everyone
by A verified traveller from England

Nice hotel with lovely lake out the back!

Posted 29-Apr-2017
Lovely clean hotel! Had a problem with the safe in the room but that was sorted straight away. Staff were friendly and easy to talk to. I had the bed and breakfast option but found the breakfast not that great, only a small selection of foods to chose from. Would stay there again as it's close to Disneyland Paris!
Comment from Hotel Management
01-May-2017 by Pascale, service clients, Hotel Management
Dear client, Thank you for your comment on Expedia. We are happy to see that you enjoyed your stay in our hotel, except for the breakfast. Our breakfast is composed of vienoiseries,bread, omelet, bacon, bake beans, roasted tomatoes, potatoes, cottage cheese, oranges, stewed apples, mushrooms, ham, cheese... All of this to satisfy our internationnal clients. We hope to welcome you again on your next visit. Best regard,
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Affordable hotel with easy access to Disney

Posted 27-Apr-2017
Hotel Kyriad was clean and comfortable. Shuttle to Disneyland was reliable and we didn't have to wait, even after the fireworks when it was really busy. Loved the animals too! Only complaint was that our room was next to the outside food stand which was playing music loudly until nearly midnight. Otherwise would definitely recommend
Comment from Hotel Management
28-Apr-2017 by Elodie, Hotel Management
Dear Ellie, Thank you for sharing your advice. We are glade to know that your stay will be nice. We are sorry for the music, thank you for inform us. We will tell at the staff to be carefull of the volum. We hope welcome you again for a next stay. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Decent hotel handy for Disneyland

Posted 25-Apr-2017
We booked here via Expedia rather than by Disney, which saved money. The room was cosy, and had all the facilities we needed. It was also pretty quiet despite the number of young families around. The free shuttle bus runs to the Park throughout the day, so it's a good base to use.
Comment from Hotel Management
26-Apr-2017 by Elodie, Hotel Management
Dear Gary, Thank you for taking the time to give your advice. We are glade to know that your stay was nice. Best regrads
4 out of 5
Recommended
for Everyone
by A verified traveller from england

Nice hotel

Posted 20-Apr-2017
Lovely stay, cosy clean room, man sorting the animals very kind to the children. Food adequate, but sticky tablels in restaurant. Asked for a wake-up call from reception but didn't get one. No problem though as we had our phones.
Comment from Hotel Management
21-Apr-2017 by Elodie, Hotel Management
Dear Lyndsey, Thank you for taking the time to leave your coment. We are happy to read that your stay was nice but we are sorry for the wake up call. I will inform Mehdy, the farmer, that you apreciated his kindest. We hope welcome you again for a next stay. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Nice hotel on a budget

Posted 19-Apr-2017
Arrived at Marne la vallee via Eurostar and took the shuttle to the hotel. It is a 6 min ride on bus 54. This made it very easy and conviniant to travel. The hotel staff is friendly and beds are comfortable. The lobby area has a few games for kids and a bar that serves quick food. They also have a restaurant with breakfast and dinner buffet. A little expensive but it is okay. The hotel also has a few farm animals and a bounce house. We will stay here again on future trips to Disney.
Comment from Hotel Management
21-Apr-2017 by Elodie, Hotel Management
Dear Client, Thank you for taking the time to take your comment. We are glade to know that your stay was nice and we are pleased to read that you want to come back for a next stay. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Good value for money

Posted 10-Apr-2017
Pros: Location to the parks, free shuttle to the parks, atmosphere in the bar area, cleanliness of room, variety of food for breakfast.
Cons: From previous experience, the rooms in the separate blocks could be neatened up somewhat as they were rather 'tired'
Location: Very handy for the Disney parks with a free shuttle bus. And of course, very handy for the train into Paris.
This is the third time I have stayed at this hotel and the first time that I have been inside the main hotel building. This I must say, is much nicer than being in the separate blocks. The rooms were clean and airy and the breakfast is excellent value for money. On previous occasions I have booked only one room; this time we were a party of six and needed three rooms - all of which were excellent.
Comment from Hotel Management
11-Apr-2017 by Elodie, Hotel Management
Dear client, Thank you for taking the time to give your advice. We are glade to know that you are a regular guest and we hope that is not going to stop. If you prefere this block you can ask it when you booked. I also want to informe you that we just finished to renovate the room in the separate blocks. Best regards See you soon.