EXPECTATION MAINLY DUE TO CHOOSING O BOOK THROUGH OUR BOOKING CHOICE, AND THE HOTEL'S CHOICE OF HANDLING OUR CONCERNS. OUR TRAVELING PARTNERS BOOKED THROUGH THE SAME COMPANY, GOT A NICE ROOM WITH FREE BREAKFAST. TINY ROOM, NO BREAKFAST FOR US!
Comment from Hotel Management
19-Dec-2016 by Gregory, Guests Relations Department, Hotel Management
Dear Lynn, we deeply regret reading your disappointment. I will share your remarks with our staff to improve our quality of service, and our knowledge to avoid such situation again. We hope you would give us a second chance. Kind regards