Ratings based on 582 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Reno, NV

Great location in Paris.

Posted 08-Aug-2016
This is a wonderful boutique hotel in the heart of the chic shopping district. East walk to the Opera, Musee D'Orsay, Louvre. Nicely appointed rooms. Great bar and Michelin Star restaurant. Definitely worth a return trip.
Comment from Hotel Management
09-Aug-2016 by Benjamin Cornillet, Hotel Management
Dear Lans, Thank you very much for taking the time to share your feelings about the Westminster, it's a real pleasure to learn that you've enjoyed your journey with us. We stay at your entire disposal and look forward to welcoming you back in your next visit to the city of lights. Best regards,
5out of 5
by A verified traveller from Reno, Nevada

Charming hotel in the shopping district.

Posted 01-Aug-2016
Pros: Location, staff, charm.
Lovely appointed hotel with an excellent staff. Very accommodating. Michelin star restaurant on the premises.
Comment from Hotel Management
05-Aug-2016 by Benjamin Cornillet, Hotel Management
Dear Lans, We enjoy reading your review about the staff, restaurant and location and we thank you for your time. We stay at your entire disposal and look forward to welcoming you back in your next visit to Paris Best regards,
4out of 5
by A verified traveller from Beirut

Nice hotel in Vendome area

Posted 26-Jul-2016
Pros: The renovated rooms and location.
Cons: Nothing
Location: Near Opera, Galerie LaFayette, Madeleine, Louvre, and many other attractions in Paris.
The hotel was excellent. Staff very accommodating. I arrived at 6am and they gave me my room immediately. Staff is friendly and helpful ad speak many languages (French, English, Spanish). The location of the hotel right in Rue de la Paix is excellent and near many local attractions.
Comment from Hotel Management
27-Jul-2016 by Benjamin Cornillet, Hotel Management
Dear Samir, Thank you very much for your amazing comment regarding your stay at the Westminster Paris on Expedia. We will of course share your comments with the entire team. We are proud to learn that you fully enjoyed your stay with us. Thank you once again for sharing your feedback and should your travels bring you back to our wonderful Hotel in the near future. With best regards,
5out of 5
by A verified traveller

Excellent location, intimate atmosphere

Posted 25-Jul-2016
Close to famous Paris tourist sites, relatively small facility makes for intimate experience, excellent mixture of antique and historic decorations an furniture with efficient and modern convenience facilties.
Comment from Hotel Management
27-Jul-2016 by Benjamin Cornillet, Hotel Management
Dear Guest, Thank you so much for the great review about your experience at the Hotel Westminster. We hope having the opportunity of welcoming you back in a near future. Best regards,
4out of 5
by A verified traveller from Aberdeen

Lovely hotel close to the Opera and the Louvre..

Posted 24-Jul-2016
A lovely hotel. The public areas are well decorated although the room we were in was a little tired.. One evening the room seemed to fill with cigarette smoke till I switched the air conditioning off. The inlet to the AC was in the corridor where some thoughtless person was chain smoking... Not a good night.. Other than that one criticism, the hotel was lovely and has a great position for all the cultural aspect to of Paris..
Comment from Hotel Management
27-Jul-2016 by Benjamin Cornillet, Hotel Management
Dear John, I would like to thank you for staying with us and sharing your experience. We apologize for the problems encountered with the smoke issue. This is not according to our usual high standard of service we offer to our guests. Rest insured that I have transmitted all your comments to the concerned departments. Managers of these departments will take care of all necessary and possibly corrective measures in order to make sure that this kind of situation will not happen again in the future. On behalf of all Westminster Ambassadors, I would like to apologize for this discomfort. I hope that you will accept to give us another chance to improve your perception of our hotel. Best regards,
5out of 5
by A verified traveller

Hotel Westminster is your residence in Paris!

Posted 23-Jul-2016
Fantastic location, spacious room and excellent breakfast. Staff were very helpful and friendly. Walking distance to the Louvre and the river. Recommended.
Comment from Hotel Management
27-Jul-2016 by Benjamin Cornillet, Hotel Management
Dear Guest. Many thanks for taking the time to leave your review of your visit to the Westminster Opera. It is a big pleasure to know you enjoyed the location, staff, decoration and comfort of the hotel. We look forward to welcoming you back in your next visit to Paris. With Best Regards.
5out of 5
by A verified traveller

Posted 19-Jul-2016
After 10 years of not visiting the Westminster i can say its better than ever , perfection location for shopping , dining, sight seeing. Excellent staff and service. Charming and relaxing room, romanticbar.Perfect for business or pleasure.
Comment from Hotel Management
27-Jul-2016 by Benjamin Cornillet, Hotel Management
Dear Duncan, We are very touched by your extremely kind and special comment. Thank you for taking the time to share your stay experience. We wish you all the best and we are looking forward to welcome you again in our beautiful hotel in the nearest future. Best Regards,
4out of 5
by A verified traveller from New York

Great hotel. Great staff.

Posted 08-Jul-2016
The location is great. The hotel has old world charm, but the staff is truly what makes this hotel special. Nicolas the concierge knew who I was even before I got to the front desk and greeted me and my family with open arms.
Comment from Hotel Management
11-Jul-2016 by Benjamin Cornillet, Hotel Management
Dear Tony, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. On behalf of the entire team, let me thank you once again for your kind comments. We wish you all the best and we are looking forward to welcome you again in our hotel in the nearest future. With kind regards.
2out of 5
by A verified traveller from Los Angeles

non-smoking room upgraded to smoking room

Posted 31-May-2016
Pros: free wifi ?
Cons: Inform their customers properly about non-smoking/smoking room ? Keep their promise in arrangement of taxi to the airport and morning wake up cal.
Location: This hotel is about 5 minute walking to Louvre. It is convenient to everything.
The original room that I purchased on Expedia was too small. I should have checked for the square feet of the room before booking it. When we got there, my wife decided to pay an additional $100 Euro per day to upgrade to a spacious room, this was a vacation after all. The big room was really really nice except that the room is not smoking free. They didn't tell us that we were upgraded to a smoking room. If anyone is smoking in one of the rooms on the same floor, the second-hand smoke would be carried by the air conditioning system to all rooms in that floor. I had to pay to experience the 2nd-hand smoke. There were other things too. My overall advise are: 1. Make sure you know the size of the room before booking. 2. Tell them you don't want to be in the smoking floor unless you smoke and don't mind the 2nd-hand smoke. 3. They didn't make the morning wake-up call as they said they would for our morning flight, nor did they arrange the taxi we asked at the appointed time. Everything was delayed exactly 40 minutes. My friend experienced the delay on other trip (not the same hotel) to Paris too. So make sure you take that into account when arranging the taxi. 4. We didn't have breakfast or any meal at the hotel during the entire stay, so there is no comments on that. 5. They don't provide the free shampoo and conditioner. What they did was they send some Asian ladies to knock on doors on a daily basis to ask if you need it. And of course, what they really wanted are some tips.
Comment from Hotel Management
08-Jun-2016 by Benjamin Cornillet, Hotel Management
Dear Eric, I would like to apologize for the problems encountered, with the reception and the smoke issue. This is not according to our usual high standard of service we offer to our guests. Rest insured that I have transmitted all your comments to the concerned departments. Managers of these departments will take care of all necessary corrective measures in order to make sure that this kind of situation will not happen again in the future. On behalf of all Westminster Ambassadors, I would like to apologize for these discomforts. I hope that you will accept to give us another chance to change your perception of our hotel. Best regards,
5out of 5
by Michael from New Mexico

Posted 17-May-2016 on Hotels
Incredible service., charming staff, Gerard- Head Sommelier and his staff, Sebastian were excellent
Comment from Hotel Management
23-May-2016 by Belen Folgueira, Hotel Management
Dear Michael, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. From all our teams and particurarly the Duke's Bar one, let me thank you once again for your kind comments. We wish you all the best and we are looking forward to welcome you again in our hotel in the nearest future. Best Regards,