Ratings based on 637 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

Wonderful old style hotel with up to date comforts

Posted 09-May-2017
Pros: The Rue de la Paix and the Place Vendome is a marvellous part of Paris.
Cons: The elevator is a bit small, but adequate and efficient
Location: The famous Opera Garnier is close by, the Olympia music hall also. The famous Cafe de la Paix is also only minutes away, and all the luxury shopping
Loved The Westminster Hotel. The position is terrific right near L'Opera and Metro. Our room was lovely, very comfortable with walk-in shower. The staff were extremely nice and helpful. The breakfast was truly a great buffet, with everything one could wish for. I would recommend this hotel highly
Comment from Hotel Management
17-May-2017 by Carolina Naranjo Hubert - Guest Relations, Hotel Management
Dear Adrienne, Thank you for taking the time to share your valuable comments in regards to your stay. Rest assured that your feedback is very important, since it gives us a clear and constructive vision of our service. Thank you again to help us improve the quality of our service. We hope that we will have the pleasure of welcoming you again at the Westminster Hotel in Paris. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel good position but rooms a bit tired.

Posted 18-Apr-2017
Pros: Good breakfast friendly and helpful staff in a good location
Cons: Bedroom and bathroom as above
Location: Location very good
Generally very good but the bedroom was in need of re-furbishment. The bathroom showed signs of constant repair with tiles removed and replaced in a poor way etc, the sink was loose to the wall. The bedroom was in need of a re-paint. The rest of the hotel was very pleasant.
Comment from Hotel Management
22-Apr-2017 by Carolina Hubert - Guest relations, Hotel Management
Dear client, Thank you for taking the time to share your valuable comments in regards to your stay. Rest assured that your feedback is very important, since it gives us a clear and constructive vision of our service. Thank you again to help us improve the quality of our service. We hope that we will have the pleasure of welcoming you again at the Westminster Hotel in Paris. Best Regards,
5 out of 5
Recommended
for Couples
by A verified traveller from New York

Great location next to Place Vendome

Posted 09-Apr-2017
Pros: Staff and comfort
Location: Major Museums are nearby
Full service four start hotel with friendly service
Comment from Hotel Management
09-Apr-2017 by Carolina Naranjo Hubert - Guest relations, Hotel Management
Dear client, We really appreciated your comments and we hope to welcome you back. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Fantastic Hotel for shopping in Opera Area

Posted 27-Mar-2017
Location: SHOPPING !!!!
Great location for shopping in Lafayette/Opera Area Great bar to come back to in the evening - hotel staff are great Can't recommend hotel highly enough - superb
Comment from Hotel Management
29-Mar-2017 by Carolina Naranjo Hubert, Hotel Management
Dear Client, Thank you for staying with us and your wonderful review about your trip to Paris. Your constructive feedback regarding your experience is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors. I would be really happy to welcome you back in our establishment in a near future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from new york

Paris find

Posted 13-Feb-2017
Hotel Westminster has great location, just a block or two north of Place Vendome. Spacious, well decorated ( in traditional Paris style) junior suite. Front desk most helpful and responsive. Very nice intimate bar and first rate in-house restaurant. The posted room rates are very reasonable ( for type of hotel and location) made even more desirable with savings from an expedia bundling with airfare. Certainly would return
Comment from Hotel Management
14-Feb-2017 by Carolina Hubert Naranjo - Guest Relations, Hotel Management
Dear Sean, Thank you for staying with us and your wonderful review about your trip to Paris. Your constructive feedback regarding your experience is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors. I would be really happy to welcome you back in our establishment in a near future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from Surrey

Oasis of Calm

Posted 11-Feb-2017
Pros: Good vibe, great location and friendly staff
Cons: Typically small, Paris elevator - but no big deal
Location: Grand magasins, opera, walking distance to the Louvre.
Took a very short trip to Paris with my husband and booked Hotel Westminster. Every part of our stay was lovely. The hotel itself is a traditional, grand Parisien, in a terrific location between the Opera House and Place Vendome. the check in staff were very friendly and helpful. We were given a deluxe room (upgraded from our booking) which was just lovely with a modern, bright bathroom. The bar had a very English Club feel and was a perfect place to unwind after some exploring. Will definitely stay again.
Comment from Hotel Management
14-Feb-2017 by Carolina Hubert Naranjo - Guest Relations, Hotel Management
Dear Denise, We are honoured that, for your stay, you have taken the time to leave your review of our hotel. Our Staff ambassadors make great efforts to ensure that all our guests can enjoy a pleasant stay. Please rest assured I have shared your magnificent words with them. On behalf of all ambassadors we hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,
3 out of 5
Recommended
for Everyone
by A verified traveller from london

Old fashioned gracious hotel

Posted 24-Jan-2017
Only stay in renovated rooms. Bathrooms not of good standard otherwise.
Comment from Hotel Management
28-Jan-2017 by Carolina Hubert Naranjo - Guest Relations, Hotel Management
Dear Alexander, Thank you for staying with us and your constructive feedback regarding your experience is much appreciated. Sincerely
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Traditional, perfectly-placed hotel but with flaws

Posted 20-Jan-2017
Always stay in the renovated part of the hotel. Our first room when we checked in was in the unrenovated part, and the bathroom had old pipes from which a strong smell of sewer escaped. We had to be moved after having unpacked, which was done quickly, but we ended up with a much smaller room, and only of the standard we had been expecting from the beginning. No upgrade, flowers or apology was offered.
Comment from Hotel Management
28-Jan-2017 by Carolina Hubert Naranjo - Guest Relations, Hotel Management
Dear Alexander, I thank you very much for choosing to stay at the hotel Westminster and for taking time to provide us your feedback. We are very sorry for the inconvinience you encountered with the room, I reiterate our apologies and I hope these inconveniences caused to you will not deter you from returning to stay at the Hotel Westminster. We are looking forward to welcome you again in our hotel in the nearest future. Kind Regards,
5 out of 5
Recommended
for Business Travellers
by A verified traveller from London

great location, very comfortable, very nice staff

Posted 18-Jan-2017
Location: A short walk to Place Vendome and Opera and the big shops on Blvd Haussmann
A welcome cocktail concocted by the barman was delicious. Lots of places nearby to have breakfast. Lovely toiletries by Bulgari!
Comment from Hotel Management
19-Jan-2017 by Carolina Hubert Naranjo - Guest Relations, Hotel Management
Dear Malika, I would like to thank you for staying at the hotel Westminster on your recent visit to Paris and for taking the time to share your experience with us. We are looking forward to welcome you again in the nearest future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel in the middle of the city

Posted 07-Jan-2017
It was located well, but the first room they gave us had a water leak and a slanted roof which made the room very cramped. We then we're move to a room that had a broken door frame which seemed to be bubble gum and duct taped back together. The bathroom was also a little older and hard to get in and out of the shower, as well as being very cramped as the bathroom was very long but barely enough width to enjoy a shower and the bathroom in general. For such a high star rating and cost I expected a lot more.
Comment from Hotel Management
10-Jan-2017 by Carolina Hubert-Naranjo Guest Relations Officer, Hotel Management
Dear Guest, Thank you for staying with us and made a review about your trip to Paris. Your constructive feedback regarding your experience is much appreciated. I would be really happy to welcome you back in our establishment in a near future. Best regards,