Ratings based on 562 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from tokyo

オペラ駅徒歩3分!立地よし、建物古し、朝食飽きる

Posted 08-May-2016
Pros: 立地。
Cons: 全面的に改装すれば宿泊代を上げても価値はあるのでは。立地は何事にも代えがたいのだから。
Location: オペラ座。日本食のレストラン、ラファイエットも徒歩5分。
立地重視で選んだホテルなので古さは覚悟していました。デラックスツインで予約し、12時頃着きましたが快くアーリチェックインに応じて頂けるようでしたが、すぐに出たかったので荷物だけ預けて買い物に行く旨を伝えるとラファイエットで使用できる10%オフカードを渡してくれました。使用にはもちろんさまざまな制限があるので、該当するものが買えず使用はしませんでしたが。 部屋は1階で古いが重厚感が有る感じ、バスルームはドライヤーがありますが固定式の蛇腹のようなホースみたいな形のものでこれまた古かったです。広さはぎりぎりスーツケースを2つ広げられるくらいでセーフティーボックスや冷蔵庫はきちんと揃っています。朝食を付けていたのですが、3日とも全部同じ内容。。飽きます。パン・スクランブルエッグ・ヨーグルト・サーモン・ハム・ソーセージ・チーズ・炒めたマッシュルームとトマト・ハッシュドポテト。フルーツも少し。なにより生野菜がない!!きゅうりしかない。まぁヨーロッパってこんなものなのでしょうね。ヨーグルトは美味しかったです。ヨーグルト感が少ない(酸味がほとんどない)ので好き嫌いはあるかもしれませんが。 オプショナルツアーで朝早い日(朝食は7~10)は朝食を詰めてくれました。パン・ヨーグルト・ドリンクでした。 お湯の出や温度は問題ないですが、エアコンの表記記号が太陽マークと雪の結晶マークでどちらが暖房冷房か分からなかったのですが、太陽マークが暖房でした。 立地以外おすすめすることが少ないホテルです。
Comment from Hotel Management
12-May-2016 by Belen Folgueira, Hotel Management
Dear Guest, I thank you very much for choosing to stay at the hotel Westminster and for taking time to provide us your feedback regarding your stay. I have considered with the most attention your comments. We apologize if the stay was not 100% satisfactory, and we hope they will not deter you for returnng to the Hotel. Best regards,
5out of 5
by ahmed from السعودية

Posted 21-Feb-2016 on Hotels
العاملين ليسوا بمستوى الفندق
Comment from Hotel Management
07-Apr-2016 by Mariano, Hotel Management
Dear Guest, Thank you for taking the time to share your stay experience on Hôtels.com. Best regards, Mariano M
3out of 5
by Ms J from Ascot - England

Complete refurbishment required -Staff excellent.

Posted 13-Feb-2016 on Hotels
After arriving for a fifth visit over the years, we were allocated a very poorly maintained scruffy room so I complained [ note. the hotel was not well utilised and a better room could easily have been allocated ]. I was then offered two separate rooms , one at a premium of 100 euros extra per night, the other 200 euros per night. eventually the better room was offered at 100 euros pn. Unfortunately, although a re-furbished room the electrics were hopeless and did not work properly.The knob handle on the wardrobe immediately came off. I must point out , all the staff were excellent in all respects.
Comment from Hotel Management
05-Apr-2016 by Belen Folgueira, Hotel Management
Dear client. Thank you for staying with us and sharing your experience at Booking. Your constructive feedback regarding your stay is much appreciated. I would like to apologize for the inconvinience found during your stay. This is not according to our usual high standard of service we offer to our guests. On behalf of all Westminster Ambassadors, Iwe thank you one more time for your review. We stay at your entire disposal and we hope you give us another chance to change your perception of our hotel.
4out of 5
by JEan Jacques

Posted 21-Jan-2016 on Hotels
Comment from Hotel Management
27-Jan-2016 by Belen Folgueira, Hotel Management
Cher JEan Jacques, Toute l’équipe de l'Hôtel Westminster se joint à moi pour vous remercier d’avoir partagé votre expérience. Bien cordialement Belen Folgueira Sous- Directrice
5out of 5
by A verified traveller

素敵なパリ

Posted 03-Jan-2016 on Hotels
素敵な絵画が、いたるところに飾られ、どっぷりアールデコな世界に浸れました。また、立地条件も大変便利で、次回からは、ここを定宿としたく思いました。 部屋の窓からまっすぐに見ると、遠くではありますが、サクレクール寺院が見えました。大晦日にシャンパンサービスもあり気分は、最高点に達しました。
Comment from Hotel Management
28-Jan-2016 by Belen Folgueira, Hotel Management
Dear Guest, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience on Tripadvisor. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. On behalf of the entire team, let me thank you once again for your kind comments. We wish you all the best and we are looking forward to welcome you again in our hotel in the nearest future. Best Regards, Belen Folgueira Deputy Manager
4out of 5
by A verified traveller from Australia

Spacious, old style, good location

Posted 28-Dec-2015
Stayed here 4 nights in December 15 in a Deluxe double room. The room was great. Really spacious old style room. Comfy bed. The hotel is old style/grand but maybe a little tired in condition. Bathroom was also spacious and clean. Little negative..attention to detail was a little lacking. The carpet needed vacuuming and didn't appear to get done while we were there. The mini bar was depleted on arrival which we notified staff of but this wasn't rectified. ( not that we wanted it just didn't want to pay for others use of it). Overall, nice hotel, nice staff, good location and would recommend to others.
Comment from Hotel Management
05-Apr-2016 by Guest relations, Hotel Management
Dear Anne and John. Many thanks for taking the time to leave your review of your visit to the Westminster Opera. It is a big pleasure to know you enjoyed the location, staff, decoration and comfort of the hotel, and we apologize for any inconvinience found during the stay. We look forward to welcoming you back in your next visit to Paris. With Best Regards.
3out of 5
by SUE YEON from I

Posted 04-Nov-2015 on Hotels
Best location but two small room regardless of your expectation
Comment from Hotel Management
09-May-2016 by Belen Folgueira, Hotel Management
Dear Mr Sue. Thank you for the stay at the Hotel Westminster. We hope having the opportunity to welcome you back in a near future and have the opportunity to show you other rooms more convinient for your needs. Best regards,
Comment from Hotel Management
08-May-2016 by Belen Folgueira, Hotel Management
Dear Mr Yeon, We thank you for your recent stay at the Hotel Westminster and for taking the time of making a review about our property. We hope having the pleasure of welcoming you back in a near future. Best regards,
4out of 5
by A verified traveller

Great central location.

Posted 01-Nov-2015
Pros: Excellent restaurant - go for the full experience including letting them choose the wine for each course.
Cons: Room Devore was a bit tired.
Location: Totally central for Opera house, shopping, Louvre etc
Classic hotel, good bar, excellent restaurant. Central location. Comfortable bed.
Comment from Hotel Management
18-Apr-2016 by Belen Folgueira, Hotel Management
Dear Guest, We enjoy reading your review about the restaurant and location and we take note of all the comments made. We stay at your entire disposal Best regards,
5out of 5
by A verified traveller from New York, NY

Great Hotel, Great Location

Posted 21-Oct-2015
Pros: Everything
Cons: This questionnaire is annoying
Location: ++++++
My third time in seven years. That tells a lot. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Comment from Hotel Management
18-Apr-2016 by Belen Folgueira, Hotel Management
Dear Victor, Thank you for the loyality at the Hotel Westminster. We look forward welcoming you again. Best regards,
3out of 5
by A verified traveller from makati

Good location

Posted 16-Oct-2015
Reception staff was ok but the doorman is not helpful. They are just standing and look at the hotel fuest rather than opening the door for help. Room was spacious but the furniture and wall paper and the print frame looks so old and need to change. But the cleaniness was good.
Comment from Hotel Management
19-Apr-2016 by Belen Folgueira, Hotel Management
Dear Manil, Thank you for the review about the experience in the hotel. All the comment make us improve and are taken in consideration. We hope having the pleasure of welcome you back in a near future Best regards