Ratings based on 559 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by JEan Jacques

Posted 21-Jan-2016 on Hotels
Comment from Hotel Management
27-Jan-2016 by Belen Folgueira, Hotel Management
Cher JEan Jacques, Toute l’équipe de l'Hôtel Westminster se joint à moi pour vous remercier d’avoir partagé votre expérience. Bien cordialement Belen Folgueira Sous- Directrice
5 out of 5
by A verified traveller

素敵なパリ

Posted 03-Jan-2016 on Hotels
素敵な絵画が、いたるところに飾られ、どっぷりアールデコな世界に浸れました。また、立地条件も大変便利で、次回からは、ここを定宿としたく思いました。 部屋の窓からまっすぐに見ると、遠くではありますが、サクレクール寺院が見えました。大晦日にシャンパンサービスもあり気分は、最高点に達しました。
Comment from Hotel Management
28-Jan-2016 by Belen Folgueira, Hotel Management
Dear Guest, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience on Tripadvisor. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. On behalf of the entire team, let me thank you once again for your kind comments. We wish you all the best and we are looking forward to welcome you again in our hotel in the nearest future. Best Regards, Belen Folgueira Deputy Manager
4 out of 5
by A verified traveller from Australia

Spacious, old style, good location

Posted 28-Dec-2015
Stayed here 4 nights in December 15 in a Deluxe double room. The room was great. Really spacious old style room. Comfy bed. The hotel is old style/grand but maybe a little tired in condition. Bathroom was also spacious and clean. Little negative..attention to detail was a little lacking. The carpet needed vacuuming and didn't appear to get done while we were there. The mini bar was depleted on arrival which we notified staff of but this wasn't rectified. ( not that we wanted it just didn't want to pay for others use of it). Overall, nice hotel, nice staff, good location and would recommend to others.
Comment from Hotel Management
05-Apr-2016 by Guest relations, Hotel Management
Dear Anne and John. Many thanks for taking the time to leave your review of your visit to the Westminster Opera. It is a big pleasure to know you enjoyed the location, staff, decoration and comfort of the hotel, and we apologize for any inconvinience found during the stay. We look forward to welcoming you back in your next visit to Paris. With Best Regards.
3 out of 5
by SUE YEON from I

Posted 04-Nov-2015 on Hotels
Best location but two small room regardless of your expectation
4 out of 5
by A verified traveller

Great central location.

Posted 01-Nov-2015
Pros: Excellent restaurant - go for the full experience including letting them choose the wine for each course.
Cons: Room Devore was a bit tired.
Location: Totally central for Opera house, shopping, Louvre etc
Classic hotel, good bar, excellent restaurant. Central location. Comfortable bed.
Comment from Hotel Management
18-Apr-2016 by Belen Folgueira, Hotel Management
Dear Guest, We enjoy reading your review about the restaurant and location and we take note of all the comments made. We stay at your entire disposal Best regards,
5 out of 5
by A verified traveller from New York, NY

Great Hotel, Great Location

Posted 21-Oct-2015
Pros: Everything
Cons: This questionnaire is annoying
Location: ++++++
My third time in seven years. That tells a lot. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Comment from Hotel Management
18-Apr-2016 by Belen Folgueira, Hotel Management
Dear Victor, Thank you for the loyality at the Hotel Westminster. We look forward welcoming you again. Best regards,
3 out of 5
by A verified traveller from makati

Good location

Posted 16-Oct-2015
Reception staff was ok but the doorman is not helpful. They are just standing and look at the hotel fuest rather than opening the door for help. Room was spacious but the furniture and wall paper and the print frame looks so old and need to change. But the cleaniness was good.
Comment from Hotel Management
19-Apr-2016 by Belen Folgueira, Hotel Management
Dear Manil, Thank you for the review about the experience in the hotel. All the comment make us improve and are taken in consideration. We hope having the pleasure of welcome you back in a near future Best regards
5 out of 5
by A verified traveller

great traditional hotel in Paris

Posted 09-Oct-2015
Pros: top quality French
Great position, excellent service, "very French", near The Opera, Galleries Lafayette, Place de Vendome, Louvre etc. Extremely comfortable room which they kindly upgraded us to: not necessarily cheap but if you want a great traditional place to stay in central Paris stay nowhere else
Comment from Hotel Management
25-Apr-2016 by Belen Folgueira, Hotel Management
Dear Guest, Thank you so much for the great review about your experience at the Hotel Westminster. We hope having the opportunity of welcoming you back in a near future. Best regards,
4 out of 5
by A verified traveller

素敵な旅行でした。

Posted 01-Oct-2015 on Hotels
オペラ駅やルーヴルなど、徒歩圏内にもたくさん観光する場所があり、ろけーは最高でした。 日本と比べ朝晩の冷え込みが大きいので、空調を使っていたのですが、設備が少し古い感もありました。
1 out of 5
by A verified traveller from España

Fatal! Mala experiencia!

Posted 29-Sep-2015
Pésimo servicio en el bar y comedor. La primera noche nos informaron q ya a las 9 pm estaba cerrado el comedor. Fuimos al bar, pedimos una sopa que llego 1:45 horas despues. Un dia quisimos pedir café y tostadas en el bar ya q no habíamos desayunado y nos respondieron que solo café. Que si queriamos algo mas pudiéramos servicio de habitación. Lo hicimos y llego 1 hora y 10 minutos despues. Al dia siguiente fuimos a desayunar y .. fila para desayuno. no habia mesas, ni platos , ni personal que atendiera. Al final solo dos pobres señoras que lo pasaron muy mal ya que muchos clientes se quejaban. Para empeorar las cosas en la planta de la habitación olía fuertemente a tabaco y tanto fue que por los conductos del aire nos llegaba el humo a la habitación. Como prueba.... la ropa quedo impregnada al olor del cigarrillo y mi garganta fatal. El personal de la recepción en general fue siempre amable, sobretodo una chica de origen colombiano que trato de agradarnos y disculparse siempre. A pesar de que nos ofreció un mejor servicio para la proxima vez que fuéramos a Paris, no creo que repita. El precio pagado no es comparable a la calidad que debió ofrecer el hotel. Para nada!
Comment from Hotel Management
26-Apr-2016 by Belen Folgueira, Hotel Management
Estimada Gabriela, Le agradecemos su estancia en el hotel Westminster y nos disculpamos una vez mas por los percances encontrados en el Bar, servicio de habitaciones y desayuno. Tanto la direccion como el jefe de restauracion han estudiado el comentario y las modificaciones necesarias han sido realizadas. Esperamos tener una segunda oportunidad para cambiar su opicion. Un cordial saludo