Front of property – evening/night

Reviews of Hotel Villathena

Hotel Villathena
23 Rue d'Athenes, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 191 out of 511 reviews" "
Rating 8 - Good. 248 out of 511 reviews" "
Rating 6 - Okay. 41 out of 511 reviews" "
Rating 4 - Poor. 21 out of 511 reviews" "
Rating 2 - Terrible. 10 out of 511 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jody-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for two nights and my stay was pleasant. The hotel room was a lot smaller than I expected, decent sized bathroom, however the bedroom had just enough space for the bed, which wasn't what I expected based on the booking photos and the cost I paid for the room. I also found the sound-proofing to be lacking, I could hear others in their rooms very clearly, and it's by a busy street so I could hear the traffic clearly as well. It's about a 10 minute walk from the galeries lafayette and the Roissy Bus stop, so that was very convenient. The hotel staff were very friendly and helpful as well.
Stayed 2 nights in Jan 2024
Response from Saïd - Villathena*** on 30 Jan 2024
Dear Jody - Ann,Thank you for your feedback! We're glad you found our staff friendly and helpful. We apologize for any inconvenience regarding the size of the room and the noise levels. We appreciate your input and will use it to improve our services. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Mayank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and reasonably priced
Response from Saïd - Villathena*** on 30 Jan 2024
Dear Mayank,Thank you for your feedback! We're glad you enjoyed our great location and found our prices reasonable. We hope to welcome you back soon!Kind regards,

4/10 Poor

SRISKANDARAJAH

Travelled with family and small children
Disliked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Saïd - Villathena*** on 30 Jan 2024
Dear Sriskandarajah,We appreciate your feedback and apologize for any inconvenience caused. Please feel free to share any specific concerns you have so we can address them promptly and improve our services.Kind regards,

8/10 Good

Carlos

Response from SB - La Villathena on 9 Feb 2024
Bonjour Carlos,Merci beaucoup pour votre avis positif sur notre hôtel ! Nous sommes ravis que votre expérience ait été satisfaisante. N'hésitez pas à nous faire part de tout ce que nous pouvons améliorer pour mériter un 5/5 lors de votre prochain séjour.Cordialement,

8/10 Good

Julien

Business traveller
Liked: Cleanliness, staff & service
Nice hotel but small and noisy rooms.
Nice hotel, very well located next to Saint Lazare station. Recently renovated. Breakfast is ok. Rooms are really small, and not well insulated. The street was pretty noisy at night.
Stayed 2 nights in Dec 2023
Response from Saïd - Villathena*** on 17 Dec 2023
Dear Julien,Thank you for taking the time to share your honest feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed our convenient location and appreciated the recent renovations.We sincerely apologize for the noise disruptions you experienced during your stay. We strive to provide a peaceful and comfortable environment for all our guests, and we regret that the street noise interfered with your enjoyment of your room. We are always looking for ways to improve our soundproofing, and we will take your feedback into account as we make future renovations.We appreciate your understanding and hope you will consider staying with us again in the future.Sincerely,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Paris
Really enjoyed our weekend stay. Location great as a base to discover the city. Staff friendly
Stayed 2 nights in Dec 2023
Response from Justine - Front desk on 14 Dec 2023
Dear Kevin, Thank you for taking the time to let a review and for the excellent rate you gave us ! We are glad to know that you had a great stay with us and that you enjoyed the location of the hotel ! We hope to see you soon for another trip in Paris.Best regards,

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023
Response from Saïd on 23 Nov 2023
Dear Rachel,Thank you for your feedback. We regret that you were not entirely satisfied with your stay at our hotel. We always strive to provide our customers with quality service and we are sorry to hear that you experienced any problems.We would like to learn more about your experience so that we can improve. Could you please specify what disappointed you?We thank you for your understanding and we hope to see you back at our hotel soon.Sincerely, The Hotel Team

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The red haired lady at the front desk was extremely helpful and engaging.
Stayed 3 nights in Oct 2023
Response from Justine - Front desk on 6 Nov 2023
Dear John, Thank you for taking the time to let a review following your stay and the excellent rating you gave us ! We are glad to read that you has a great stay with us and that you appreciated the kindness of our staff.We hope to welcome you again at the hotel VILLATHENA.Best regards,

10/10 Excellent

Arthur

Liked: Staff & service, property conditions & facilities
It was convenient to Metro, RER and SNCF trains to Normandy.
Stayed 4 nights in Oct 2023
Response from Justine - Front desk on 30 Oct 2023
Dear Arthur, We thank you for taking the time to let a review about your stay in the hotel VIULLATHENA ! We are glad to read that you had a great stay and that you particularly liked the location of our hotel ! We hope to see you again for another trip in Paris ! Best regards,

8/10 Good

Rosa Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Gabriella on 17 Sept 2023
Dear Rosa Mariathank you for taking the time to rate us , we are grateful for the 4 stars and hope to have the opportunity to welcome you once more at our hotel.Sincierly,

10/10 Excellent

Yina

Liked: Amenities
Very nice
Stayed 3 nights in Aug 2023
Response from Brown on 14 Aug 2023
Dear Yina,Thank you so much for having taking your time to put this comment and this amazing rating about our hotel. We hope to see you soon.Best regardsBrownReception desk

10/10 Excellent

Tanaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Deepika - Front Desk on 8 Aug 2023
Dear Sir or madam,First of all, thank you for taking your time to put this amazing rating on Expedia.This makes us really happy to know that you liked your stay at Villathéna***.Kind regards,

10/10 Excellent

Akansha

Stayed 4 nights in Jun 2023
Response from Justine - Réception on 24 Jul 2023
Cher Akansha, Nous vous remercions d'avoir pris le temps de partager votre expérience et pour la note excellente que vous nous avez attribué.Nous espérons vous accueillir de nouveau à l'hôtel VILLATHENA ! Cordialement,

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Justine - Réception on 30 Jun 2023
Chère Anne, Nous vous remercions chaleureusement d’avoir pris le temps de partager votre expérience et d’avoir choisi l’hôtel Villathena. Nous sommes ravis de lire que vous avez passez un agréable séjour parmi nous.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour parisien. Cordialement,

10/10 Excellent

john

Stayed 1 night in Jun 2023
Response from Justine - Réception on 26 Jun 2023
Cher John,Nous vous remercions d'avoir pris le temps de partager votre expérience, ainsi que pour l'excellente note que vous nous avez attribuée !Nous sommes ravis que vous ayez passé un agréable séjour parmi nous !Nous espérons avoir l'occasion de vous accueillir à nouveau à l'hôtel VILLATHENA.Cordialement,

10/10 Excellent

Jeongmin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice
Stayed 1 night in Jun 2023
Response from Deepika - Front Desk on 12 Jun 2023
Dear Jeongmin,First of all, thank you so much for these kind words. We really appreciate you taking the time out to share your expériences with us. It is a pleasure that you enjoyed your stay and appreciated the kindness of our staff. We really hope to see you again soon at the VILLATHENA hotel. Best regards,

10/10 Excellent

Tien Yun

Stayed 1 night in Jun 2023
Response from Justine - Front desk on 16 Jun 2023
Dear Tien Yun, We thank you for this review and for the excellent rating you gave us ! We hope to welcome you again at the VILLATHENA ! Best regards,

8/10 Good

Marilou

Stayed 4 nights in May 2023
Response from Justine - Réception on 18 Jun 2023
Chère Marilou, Nous vous remercions d'avoir partagé votre séjour parmi nous !Nous sommes ravis de savoir que vous avez apprécié votre séjour.Nous espérons avoir le plaisir de vous accueillir de niveau au VILLATHENA !Cordialement,

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff & location are amazing!!
Stayed 3 nights in Apr 2023
Response from Saïd- Réception on 20 Apr 2023
Dear Olivia,Great to hear that you had an amazing stay with us! We pride ourselves on providing excellent service and being located in a prime spot. Thank you for choosing to stay with us and we look forward to welcoming you back in the future.Kind regards,Saïd - Villathena hotel team

10/10 Excellent

Yvonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Saïd on 21 Mar 2023
Chère Yvonne,Nous vous remercions très chaleureusement d’avoir choisi l’hôtel Villathéna ainsi que d’avoir pris le temps de partager votre expérience.Nous apprécions beaucoup vos compliments et sommes très heureux que vous ayez apprécié votre séjour parmi nous. Vos commentaires ont été transmis à l’ensemble de notre équipe. Nous vous remercions à nouveau et espérons avoir le plaisir de vous accueillir lors de votre prochain séjour parisien.Cordialement,

10/10 Excellent

Ramon

Stayed 1 night in Feb 2023
Response from Saïd on 21 Mar 2023
Dear Ramon,We would like to thank you very warmly for choosing the Villathéna hotel and for taking the time to share your experience.We greatly appreciate your compliments and are very happy that you enjoyed your stay with us. Your comments have been passed on to our entire team.We thank you again and hope to have the pleasure of welcoming you during your next stay in Paris.Kind regards

8/10 Good

Mohamed, Diyar Al Muharraq

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Saïd- Réception on 16 Nov 2022
Chère Elisabeth,Nous vous remercions très chaleureusement d’avoir choisi l’hôtel Villathéna ainsi que d’avoir pris le temps de partager votre expérience.Au plaisir de vous accueillir lors de votre prochain séjour parisien.Cordialement,

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Amenities
Room was hot
Stayed 2 nights in Sep 2022
Response from The Reception on 27 Sept 2022
Dear Lisa,Thank you fo having taken the time to leave a note and feedback.Do not hesitate to ask for help if you need us to explain how to use the devices of the A/C in your room when you'll be back.We all hope to see you again soon.regards,The Reception

10/10 Excellent

Lisa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff. Lovely location. Perfect for getting to places on foot. Nice room with balcony. Nice and quiet. Would stay again.
Stayed 5 nights in Aug 2022
Response from SB on 7 Sept 2022
Dear Lisa,We thank you very much for having taken the time to leave us a comment. It is a real pleasure to see that you have enjoyed your stay with us. We really hope to see you soon again at the Villathena hotel. Best regards, Saïd- Front dsk

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean atentos cordiales y atentos para ayudarte.
Stayed 1 night in Jun 2022

8/10 Good

Miss EA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Villlathena St. Lazare
The hotel is in a quiet street with a busy upmarket shopping area close by, 20 mins walk to main tourist attractions and fabulous sights. Our room was small but cosy, comfortable beds and daily housekeeping. We were on street level with passersby every morning so couldn't open curtains or window for privacy reasons and wondered what it is like in hot summer! Staff were friendly and helpful too. I would definitely ask for upper level balcony room if I was to stay again.
Stayed 3 nights in Apr 2022
Response from Justine on 14 Apr 2022
Dear Miss EA, We thank you very much for having taken the time to leave a us comment. It is always helpful for us to have your feedback. We are pleased that you enjoyed your stay and appreciated the kindness of our staff as well as the location of the hotel. We really hope to see you again soon at the VILLATHENA hotel. Best regards, Justine Front Desk

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022
Response from Justine - Réception on 11 Feb 2022
Chère Ahsley, Nous vous remercions pour la note excellente que vous nous avez attribuée ! Nous sommes ravis de savoir que vous avez passé un agréable séjour parmi nous ! Cordialement,

10/10 Excellent

Javier, NYC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the beds were really comfortable. The room was very big. The shower was not so big but it wasn’t really an issue. We live in NYC and our apartment at home was bigger but I say that to say that the space was okay with us in terms of how big it was. The showers were the only weird part of the room because their weren’t doors or shower curtains only a small little window looking door in the corner which made for uncomfortable showers. Overall though it was a great hotel.
Stayed 7 nights in Feb 2020
Response from Justine on 28 Feb 2020
Hello Javier, Thank you for you review and perfect rating ! We hope to see you soon for a next trip. Best regards.

6/10 Okay

adrian

Liked: Cleanliness, staff & service
Below average
Mattress was not comfy, room too small, had an issue with the hair dryer, my wife suffered a burn for a malfunction
Stayed 1 night in Jan 2020
Response from Management on 16 Jan 2020
Dear Adrian, We are very sorry that our services did not match your expectations. We took goodnote of your coments so to sort this out. Very best regards, The Management

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weak wifi
Everything was nice. Only problem was the wifi. It was not strong enough that we could connect from the room.
Stayed 3 nights in Oct 2019
Response from Rossana on 13 Nov 2019
Dear guest, thanks for your good review after your stay. Concerning the wifi, for next time we can show you a pocket wifi, to have a better connexion. We hope to see you next time! Regards, the front desk

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Rossana on 25 Oct 2019
Thank you Pablo for this excellent note! We hope to see you for your next trip to Paris. Regards, the front desk

10/10 Excellent

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms and excellent location
Great little hotel with spacious rooms, comfortable bed and good bathroom. The location is excellent if you need to be in that area, good restaurants around, excellent connections with Saint-Lazare and rest on Paris public transportation system. Did not have breakfast, bit no need, as there is a lot of bars and cafes around for a quick coffee and croissant.
Stayed 1 night in Oct 2019
Response from Rossana on 11 Oct 2019
Thank you so much, Paddy, for this wonderful review, we're happy to know that you enjoyed your stay with us. Exactly, our hotel is very good located to visit Paris, also walking! We hope to see you soon, for your next stay in Paris! Regards, the front desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtesy, nice very helpful. Cleanliness Good location and at the center of Paris
Stayed 7 nights in Aug 2019
Response from Ben on 26 Aug 2019
Dear Guest, What a great pleasure to read your comment. We are delighted to know you enjoyed very much your stay. Regards, Ben

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The room were very clean and comfortable. The location was great for us. In quiet area of Paris but only 10 minute walk to Galleries Lafayette and the Opera area. I would definitely recommend this hotel.
Stayed 7 nights in Aug 2019
Response from Ben on 26 Aug 2019
Hi, Thank you for having taken the time to leave a feedback! See you again soon. Ben

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in perfect location for touring the left bank of Paris. Excellent facility with a very friendly staff.
Stayed 1 night in Jul 2019
Response from Rossana on 15 Jul 2019
Thank you David, for this excellent note after your stay. We hope to see you next time in Paris! Regards, the front desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful, location is good. Good breakfast.
Stayed 1 night in Jul 2019
Response from Rossana on 13 Jul 2019
Dear guest, thank you for this good review, we're happy to welcome you next time! Regards from Paris, the front desk

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Ben on 9 Jul 2019
Hi tehre, Thanks a lot for your good rating! See you again soon! Ben

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Rossana - la réception on 5 Jul 2019
Merci Nicolas pour cette note positive! Nous espérons que vous ayez passé un beau moment parmi nous. Cordialement, la réception

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was well located with main railway station with 4 underground links within 5 min walk. 4 retaurants within 2 min walk. 15 min by tube to all main tourist sites
Stayed 3 nights in Jun 2019
Response from Ben on 28 Jun 2019
Hi there, Thank you very much for having left a comment upon check out! All the Villathena's team hopes to see you again next time you'll come to the City of lights! Ben

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy boutique hotel with central location!
Cozy little boutique hotel. Great central location- walking distance to printampt and Gallerie Lafayette. Breakfast was very simple(no hot breakfast just cold) but worked out for me a my 6 year old! Staff were super friendly, helpful and all spoke English. WiFi in the room too weak. Room very small but very clean and comfortable with cute little Juliet balcony. For the price I would definitely stay here again!
Stayed 2 nights in Dec 2018
Response from Rossana on 6 Jan 2019
Hi sara, thank you for this good review after your stay; as you said, we're very good located to visit Paris, walking or by transport nearby! Concerning the breakfast; just to inform you that you can have hot meals too, all the staff is always at your disposal to ask too. We hope to see you next time and you can try more our breakfast and enjoy more your stay. See you soon, the front desk

8/10 Good

Kwesi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Rossana on 13 Nov 2018
Dear Kwesi, thank you for this good note, we hope you had a good stay with us and see you next time! Regards, the front desk

8/10 Good

Joseph

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2018
Response from Rossana on 31 Oct 2018
Dear Joseph, thank you very much fior this good review and we hope that you had a great time with us. Regards from Paris, the front desk

10/10 Excellent

Jose, Lakeland,Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No regrets close to trains stations and malls and a lot of restaurants around good location excellent staff and service
Stayed 6 nights in Sep 2018
Response from Rossana on 16 Sept 2018
Dear Jose, thank you very much for this good note; that's right our hotel is very good located and all the staff makes always the best during your stay. We hope to see you for your next trip to Paris. Regards, The Front Desk

6/10 Okay

Verified traveller

I didn’t get to stay because I got bumped off my flight. I couldn’t get my money back either so maybe it’s nice but I’ll never know because I’ll never give them a second chance since they wouldn’t work with me.
Stayed 2 nights in Sep 2018

10/10 Excellent

Enrique

Great, Cheap, and Cute
Great hotel with an amazing location and very reasonable prices.
Stayed 3 nights in Aug 2018
Response from ben on 22 Aug 2018
Hi Enrique, Thanks a lot for your great comment! See you soon. Ben

8/10 Good

Marie-Louise, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning. Room size. Breakfast. Bathroom. Location (close to Gare Saint Lazare). People at the desk were very pleasant. Some staff didn't seem very experienced though.
Stayed 2 nights in Jul 2018
Response from Ben on 2 Aug 2018
Hi Marie-Louise, Thank you for having taken the time to leave a comment on Expedia. Every comment permit to improve ourselves! During the summer, we hire a temporary team so to give holidays to all our staff, I feel sorry that the receptionist that welcomed you was not 100% operational. In spite of this, we all hope to see you again soon. Best regards, Ben

10/10 Excellent

Alfred, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best hotel experience I have had in Paris, and I've been many times. Staff is superb. Friendly, helpful, kind. Not the fanciest place, but very nice for the money and not a bad location. Highly recommend.
Stayed 4 nights in May 2018
Response from Rossana on 10 Jun 2018
Dear Alfred, thank you very much for your good review, it's so kind your message! All the staff is always helpful with ours guests, to make the best! We hope to see you next trip and spend a good time with us! Regards from Paris, The Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located
From check in to check out, excellent service. Spoke English and were always ready to help with directions, cab assistance, etc. Enjoyed our stay.
Stayed 4 nights in May 2018
Response from Rossana on 23 May 2018
Good morning, first of all, thank you to share your expzerience in Villathena and for this good review! We are happy to know that you enjoyed your stay, al the staff is always helpful and, more, our hotel is very good located to visit Paris. We hope to see you for your next trip. Regards, The Front Desk