Standard Twin Room, Bathtub | Desk, free WiFi, bed sheets

Reviews of Hotel Montpensier Paris

2 out of 5
Hotel Montpensier Paris
12, Rue de Richelieu, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 189 out of 812 reviews" "
Rating 8 - Good. 376 out of 812 reviews" "
Rating 6 - Okay. 164 out of 812 reviews" "
Rating 4 - Poor. 52 out of 812 reviews" "
Rating 2 - Terrible. 31 out of 812 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Simon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very centrally located. We walked to the Louvre, Place Concorde and the Eifell tower from here.

10/10 Excellent

Roderick

Stayed 3 nights in Oct 2022

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location! Huge room which was great!
Stayed 3 nights in Oct 2022

10/10 Excellent

Nataliya, Metuchen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to Louvre and other major Paris attractions. Clean modern room. Super friendly staff.
Stayed 2 nights in Oct 2022

10/10 Excellent

Lisa

Stayed 5 nights in Sep 2022

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city center
Stayed 3 nights in Sep 2022

10/10 Excellent

Gamid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
The front desk people are very nice and professional. The breakfast area is comfortable. The stairs are worn, but the building is crazy old. It didn't matter. It's in a very busy part of the city, so make do with noise if your window is open. Once closed though, there wasn't much street noise at all. The lift is incredibly small. You have room for one person and a piece of luggage or two people on the small side. If you are heavier, you'll have to make do with the stairs. Once in the room, it was clean and roomy enough for three people with minimal luggage. Beware there is only one useable plug in the entire room. We came during 90 degree weather. Without air conditioning the room was definitely warm. They do have a fan, but it's not very strong. We had handheld fans that we used as well. For American families, understand there are no screens in the windows. Ours opened all the way. The beds were very comfortable as well as the pillows. Breakfast was a lot for us: one regular croissant, one chocolate croissant, one baguette, plus access to yogurt, applesauce, cheese, cereal and juice per person. We were able to leave our luggage in a closet directly across from the front desk after checking out. All told, this is a great hotel to stay in.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very helpful!
Stayed 3 nights in Jul 2022

10/10 Excellent

bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Friendly and VERY helpful
Stayed 5 nights in Jul 2022

8/10 Good

Christina, Neversink

Travelled with family
Liked: Cleanliness, staff & service
The hotel was in a great location only a short walk from the Louvre and great restaurants. The staff were very friendly. The Wi-Fi and elevator were out of service for a couple of days during our stay. Otherwise, it was a pleasant visit.
Stayed 3 nights in Jul 2022

10/10 Excellent

Diana

Stayed 1 night in Jul 2022

10/10 Excellent

Rafal, Anjou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in May 2022
Response from B.D on 11 Jun 2022
Dear guest We're happy to hear that you appriciate your stay with us and thank you for you comment.

10/10 Excellent

ILIYANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

2/10 Terrible

Cynthia

Stayed 2 nights in May 2022

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2022

4/10 Poor

mary

Stayed 3 nights in May 2022
Response from B.D on 17 May 2022
Bonjour Nous vous remercions de votre commentaire et en prenons note.

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Perfect for our needs.
Stayed 3 nights in Apr 2022
Response from la réception on 3 May 2022
Thank you so much for your nice comments we do hope to welcome you again for your next stay in Paris best regards the reception desk

8/10 Good

Akshay

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2022

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t recommend this hotel more. Me and a friend (both young women) stayed here for two nights and we couldn’t have asked for better. The staff were extremely friendly and helpful. Old hotel with charm but very clean. Our room was cleaned while we were there even tho it was only two nights (they asked permission to clean it which I thought was a nice touch). Incredible location steps from the Louvre and right by access to the metro. Good restaurants nearby too. 24hr reception and hairdryer and WiFi in our room. Warm rooms which was great for the April weather. Our room had high ceilings and a massive window that opened fully(no.7). Water pressure in the shower was great and so was the temperature. They also held our bags after checkout as our flight wasn’t til late. All staff has great English (much like most of the people we encountered in Paris) overall a great place to spend your stay in paris
Stayed 2 nights in Apr 2022
Response from la réception on 27 Apr 2022
thank you so much for your nice comments we do hope to welcome you for your next stay in Paris best regards

10/10 Excellent

DEREK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Location location location…. You can see the louvre from the front door. Everything is within walking distance. Lots of restaurants close by. The rooms are clean and well-kept.
Stayed 4 nights in Mar 2022
Response from la réception on 27 Apr 2022
Thank you so much for your nice comments we do hope to welcome you again for your next stay in Paris bet regards

6/10 Okay

Dennise

Travelled with partner
Liked: Staff & service
The rooms are extremely smal and everything is very old. The good thing of the hotel is the receptionist! She is really sweet.
Stayed 3 nights in Mar 2022
Response from la réception on 27 Apr 2022
Thank you for your comments we always do our best to satisfy our guests we hope to welcome you again and we will give you a bigger room ! best regards

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 2 nights in Mar 2022
Response from la réception on 24 Mar 2022
Thank you very much for your nice comments best regards the montpensier team

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great location. The staff was very helpful and accommodating. The property shows it’s age, but the rooms are renovated and the staff is very helpful. It’s a great deal to stay near all of the things in central Paris.
Stayed 1 night in Mar 2022
Response from la réception on 24 Mar 2022
Thank you so much for your nice comments

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in Paris!
This is our 2nd stay at Hotel Montpensier. The first time was in 2018 with friends. This time we came with our 2 sons and their girlfriends. We booked 3 rooms and we are very pleased with our stay. If you can get past the small elevator, this hotel is absolutely the best value in my opinion. This is our 4th visit to Paris Great location, clean rooms, and friendly and helpful staff. I highly recommend this hotel. I sure will be back! Thank you Montpensier staff for making our family vacation very enjoyable.
Stayed 5 nights in Dec 2021
Response from BD on 7 Jan 2022
We're happy to hear you injoyed your's and your familly's stay in our hotel, we will be glad to make you happy again in the futur and thanks you for your comment.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Perfect location! 5 min. to the Louvre and about 1/2 to the Notre Dame. The staff is very helpful and the room for a family of 4 was clean and roomy. Metro and bus stops close by as well. Breakfast is 10 Euro’s per person very reasonable by Paris standards. We would stay here again!
Stayed 3 nights in Dec 2021
Response from hamadi on 30 Dec 2021
Dear guest thank you very much for your kind comment, we are happy that you enjoyed your stay in our establishment and hope to see you again soon

8/10 Good

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was of an adequate size, comfy queen bed, the bathroom was modern and clean, and given the location, it's great value.
Stayed 2 nights in Nov 2021
Response from reception desk on 8 Nov 2021
Hello Thank you so much for your comments hoping to see you next time best regards the reception desk

10/10 Excellent

Majid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location is really good. The hotel building is old, but we’ll renovated and clean. I strongly suggest this place if you wants to be in center of everything
Stayed 1 night in Oct 2021
Response from Hôtel Montpensier on 19 Oct 2021
Hello Majid, Thank you very much for your lovely comment. We are looking forward to see you again. Kind regards, Hôtel Montpensier

8/10 Good

Radovan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it says it is two star hotel, that’s how it feels. Hotel is nicely cleaned but the only thing that would make me come again is an exceptional location at the Louvre.
Stayed 2 nights in Oct 2021
Response from Hôtel Montpensier on 19 Oct 2021
Hello Radovan, Thank you very much for your review. We hope you've enjoyed your stay and we look forward to see you again. Kind regards, Hôtel Montpensier

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Montpensier
Great location-superb and helpful staff
Stayed 2 nights in Sep 2021
Response from B.D on 3 Oct 2021
Nous sommes ravis d’apprendre que vous appréciez votre séjour et souhaitons vous recevoir à nouveau dans notre hôtel.

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service
Staff was extremely helpful, as for such things as summoning taxis and ordering attraction tickets and reservations, The desk clerks served as an excellent concierges. The 10 euro morning breakfast was a great value..
Stayed 4 nights in Mar 2020

6/10 Okay

Andie, New Zealand

Travelled with family and small children
Liked: Staff & service
too old for interior design, the location was great.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is amazing, as it's just two blocks from the Louvre. The recently renovated room we were in (38) was excellent, but my cousins and siblings had older rooms that they didn't enjoy so much. The old building has character, but the tiny elevator and authentically old stairs were a pain. In all, if you don't pay a lot, you'll be pleased.
Stayed 4 nights in Dec 2019

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
Convenient location. Helpful receptionist. No issue.
Stayed 1 night in Dec 2019
Response from BD on 22 Dec 2019
Dear guest We appriciate your review and are happy to Know that you enjoyed your stay with us, hoping receive you again in our hotel.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I like it was close to city......, I don’t like the facilities and the hotel. Disappointed 😔
Stayed 3 nights in Nov 2019
Response from BD on 30 Nov 2019
Dear guest. We are sorry to hear that you don't like our facilities, may be that's not your type because many other guests are satisfied with them.

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is PERFECT. If you’re arriving from CDG, you can get there fairly easily from the Roissy Bus that stops at Opera, or the train that goes to Châtelet. Rooms are comfortable enough. Ours had a really high ceiling and window overlooking the street, but was not noisy. Breakfast is great value for 10€.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

6/10 Okay

Matthew

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fantastic location. Great staff. However the rooms were very dated and basic. The bathroom was smelly and the double glazing ineffective.
Stayed 1 night in Oct 2019
Response from BD on 3 Nov 2019
Dear guest Thanks for your review, we evry year renovate gradually our rooms to be more comfortable.

8/10 Good

Inna, Colchester, CT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Three-four minutes walk to Louvre, 15-17 to d’Orsay and Opera. Other attractions are within walking distance as well, but may use public transportation if desired.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price, convenient to metro and major attractions. Staff was friendly and helpful. A little noisy from street traffic at night. Recommends this hotel.
Stayed 5 nights in Oct 2019
Response from BD on 12 Oct 2019
Dear guest We appreciate your review and hope see you again in our establishment.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated in a great area few minutes from louvre museum ! Very convenient and clean place . I will definitely stay here again.
Stayed 4 nights in Oct 2019
Response from BD on 11 Oct 2019
Dear Kevin We appreciate your review and hope receive you again in our establishment.

10/10 Excellent

jane, Palm beach, FL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.....friendly staff...near great restaurants....very efficient staff
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable budget-friendly stay with spacious room. No AC but the location is great.
Stayed 1 night in Sep 2019

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, room comfort
This was a great hotel with an amazing location! Highly recommend it and would go there again if I find myself in Paris again! Beds were comfortable, hotel itself was a little run down, but perfect for what we needed! Comfy bed and a hot shower! The receptionist was delightful and very helpful!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located, just a short walk to the Louvre. The staff was excellent, extremely helpful. The breakfast was good value for the money, especially in Paris. The furniture in the rooms could use an update but the bed was quite comfortable.
Stayed 3 nights in Sep 2019
Response from B.D on 21 Sept 2019
Dear guest We appriciate your comment and are happy to know you enjoyed your stay with us.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Paris base for exploring the city.
This hotel is in a great place for exploring Paris. It also has a neighborhood of great restaurants, food market and a laundromat right on the block. Short walk to the Louvre and Bato Bus hop-on boat that stops at all the great sites for a small price. A clean hotel room with a modern bathroom. There is no air conditioning, so I opened the window on this September night and captured the cool. I had a comfy, 5th floor room with an elevator: small and just right for one. Staffed all night, so I felt safe as an elderly, solo traveler. They offer a nice breakfast at 10Euros, which is comparable to having just one croissant and coffee elsewhere, so it’s a good way to start the day. I’d stay here again. There are fancier places to stay along the same street, but this suited me well. I’m not a fancy person!
Stayed 3 nights in Sep 2019