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Reviews of Hotel Le Relais du Marais

3 out of 5
Hotel Le Relais du Marais
76 Rue De Turbigo, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 150 reviews" "
Rating 8 - Good. 78 out of 150 reviews" "
Rating 6 - Okay. 21 out of 150 reviews" "
Rating 4 - Poor. 9 out of 150 reviews" "
Rating 2 - Terrible. 4 out of 150 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Sergio, San Francisco CA

Travelled with partner
Disliked: Staff & service, amenities
No sense of what customer service is. They don't even have a wine opener for their customers? Really!!! i mean I get that it is Paris but at least help your customers out with directions or a welcoming hello!
Stayed 4 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Service not great - inflexible - would have been nice to have a warmer welcome. Double beds are very small.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, clean and well lit room. Yes small but most buildings in France were small, arrived during heatwave so the Air-con helped alot! Great staff, very friendly and able to help us without trouble as we speak English. Not a fan of leaving room key at counter as requested so we just kept it with us. Breakfast was also great with plenty of selection.
Stayed 3 nights in Jun 2019

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Meh
This hotel is one of those that is so tired it couldn’t look clean even if it was bleached from top to toe. Every time I ran the sink the shower bubbled up, and the little shelf under the mirror couldn’t have anything put on it since it was at such a harsh forward slant. I can’t fault the staff, but leaving your key with the desk every time you leave is a bit... odd. Unfortunately my stay was marred by my check out experience, when I was charged 3x for city tax that “declined” but was still taken out of my account.
Stayed 4 nights in May 2019

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay in Paris
The room was small but had all we needed. The staff was super accommodating and nice to us. We loved the location...great for shops, sites, metro , g store etc! We had a refrigerator in the room too which was a huge plus. We would return
Stayed 3 nights in May 2019
Response from The reception on 14 Jun 2019
Thank you! Kind Regards

8/10 Good

ER

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great value for cost. A/C doesn’t really work but the weather was great so we let the window open. Rooms are small.. BUT... very clean and amazing staff.
Stayed 3 nights in May 2019
Response from The reception on 14 Jun 2019
Thank you! Kind Regards

8/10 Good

Dave

Liked: Cleanliness
Disliked: Room comfort
Pleasant enough but not roomy enough
Generally friendly - the room was too small - door to bathroom could hardly open due to proximity to bed. No enough space for baggage
Stayed 6 nights in Feb 2019
Response from The reception on 1 Apr 2019
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from The reception on 1 Apr 2019
Thank you :)

8/10 Good

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from The reception on 25 Feb 2019
Thank you :)

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to metro, shops and restaurants. The staff was courteous and the hotel was well maintained.
Stayed 4 nights in Jan 2019
Response from the reception on 18 Jan 2019
Thank you! Kind Regards,

8/10 Good

hadas

The hotel is nice, clean and has a good location, but the room was super small as the breakfast was poor. The night receptionist was not ok and did not let the taxi driver enter the hotel or call us.
Stayed 5 nights in Nov 2018
Response from relais du marais on 24 Dec 2018
Thank you!

10/10 Excellent

Pablo, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfy, great location. Nice neighborhood. Close to subway, restaurants.
Stayed 3 nights in Sep 2018
Response from Hôtel Le Relais du Marais on 25 Sept 2018
Thank you!

8/10 Good

Ed, Houston tx

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for subway,, lots of local restaurants & reasonable prices & super quality
Stayed 4 nights in Sep 2018
Response from Hôtel Le Relais du Marais on 19 Sept 2018
Thank you!

10/10 Excellent

yun

Helpfully and excellent staff. Definitely recommend.
Stayed 7 nights in Aug 2018
Response from the reception on 7 Sept 2018
Thank you!

8/10 Good

Verified traveller

Liked: Staff & service
Very convenient
The hotel is well situated near 2 metro stations. The room and bathroom were clean and seem to have been renovated recently, but the overall look of the hotel is a bit worn out, especially the corridors.
Stayed 4 nights in Aug 2018
Response from the reception on 7 Sept 2018
Thank you!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The rooms were extremely congested. In fact the bed was so close to the wall that i had to move sideways to get from one side of the bed to the other. The bathroom leaked from above for half the time I was there. The cleaning staff were in the room daily but they didnt bother to fix it.
Stayed 5 nights in Jul 2018
Response from The reception on 31 Jul 2018
Thank you

8/10 Good

lorraine, london

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel perfectly located and close to Metro
We spent a great weekend at this hotel which was in a convenient location. Rooms relatively small but extremely clean. Fantastic choice and would stay again
Stayed 2 nights in Jul 2018
Response from The reception on 24 Jul 2018
Thank you!

4/10 Poor

Suzanne, Hampshire UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but very small room
Hotel did not live up to expectations. The room was so small that you could not fully open the bathroom door. Had to constantly ask for tea, milk, sugar etc.as these were not replenished. Location was good as near to metro stations and supermarkets.
Stayed 3 nights in Jul 2018
Response from The reception on 15 Jul 2018
Thank you for your feedback! Regards,

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, paper thin walls.
Great area, near the Republique Metro Stop. I’m vegan and there were vegan restaurants in the area. The hotel rooms are really small, wouldn’t be for people who don’t like small spaces. My only compliant would be the noise. The walls are paper thin, and I could hear every conversation the next room was having. Also, starting early in the morning, there were people banging around, moving things around. It would be so loud at times that it startled me. It certainly kept me awake. After hearing constant banging around for a few hours in the morning, it was very irritating. I’m guessing it was housekeeping cleaning the rooms.
Response from The reception on 26 Jun 2018
Thank you for your feedback!

8/10 Good

S, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Clean and comfortable hotel in good location near Marais. Excellent location very near Metro and within easy reach of major sites. Stylish period building with wrought iron balconies off rooms.
Stayed 3 nights in Apr 2018
Response from The reception on 12 Apr 2018
Thank you! Best Regards

6/10 Okay

Fabien Chesnais

Liked: Cleanliness
Disliked: Staff & service
Unfriendly and bad reception
Good location. Small but clean room. Small breakfast but good and fresh. Lady at check on was negative and unfriendly. Wanted to check out at 12.30 she told me the check out was 11am but lied. The next day a very nice gentleman at the reception confirmed it was 12 and it was my right. Whatever you asked this lady was just pure French negativity and unfriendly. If she would not be there, the hotel is actually welcoming.
Stayed 1 night in Mar 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a great price
Good hotel with a great location. Room was clean and spacious enough although bathroom was quite small. Was nice that there was a fridge in the room. Was nice and quiet at night. Continental Breakfast was ok. Location was fantastic - very close to Temple and République stations and walking distance to Pompidou Centre and Notre-Dame.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean. wonderful staff. nice neighborhood.
Stayed 3 nights in Dec 2017

8/10 Good

ken, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room
Way to small of a room .. for a 6 day stay. No room on night stands because they have these stupid lamps that take up all the room. If lamps were built into the wall way way better
Stayed 1 night in Nov 2017

10/10 Excellent

Yuval, Israel

Liked: Cleanliness, staff & service, room comfort
Perfect location
Best breakfast Simple and clean Best for Paris travelers Closed to all important sites and transportatio
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

6/10 Okay

Laura

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel if you are in Paris for a few days
Comfortable hotel in a great location with really friendly staff. Nothing fancy, but clean, good bed and great shower. Good place to stay if you are out and about all day and looking for a good night's sleep.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with good location.
Conveniently located close to the subway. Clean. Fairly quiet neighborhood. The room itself was quite small. The staff was very helpful and professional. Has a small but useful elevator/lift. Plenty of eateries within walking distance.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very friendly and accommodating. The room, though small (no surprise in Paris), was clean & comfortable. The best part is the location - easy access to a lot of good restaurants, stores, metro, bus to major train stations & sites.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to leave the key card at the front desk when you go out. It's a bit annoying if you are just going across street to pick up some water. But you will never lose them.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Great location to explore 3th, 10th, 9th and more.
Great central locations in front of Metro du Temple and 3 minutes from Metro Republique. Easy 5-15 minutes walk to Le Marais, 10eme and Canal, Place.de la Republique, Oberkampf bars and cafes. Good staff. Nice rooms. Great experiece

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Excellent Location
Good hotel in an excellent location. The room was small and tidy and the hotel was very clean in general. The front desk staff were very nice despite our broken French :) I would highly recommend this hotel if your priorities are location and cleanliness!

8/10 Good

Wick, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room, but pleasant.
Despite a very small room, the experience at Le Relais was very pleasant. The room was clean, the location was ideal- so close to multiple Metro stops, and service was good. Although on a busy street, with the windows closed, the room was very quiet.

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Convenient location in Marais
The staff were friendly and helpful and the room and bath were clean. However the room was tiny and the elevator barely held 2 people with a little luggage.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location!
Great location and service!

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Grasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Marais Hotel
Staff was very friendly and helpful. Wifi signal in room was weak so I had to sit in the lobby to conduct business. Heat in the water went out my last day of check out.

8/10 Good

Maritza, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything.
Room was very clean and had a small balcony that you could step onto. Small room but that is expected in Paris. Hotel personnel was friendly and helpful. No complaints and i would stay there again. Walked from the hotel to Louvre , Bastille, Picasso museum. 2 metro stops are close by, and I took advantage of the local Monoprix 1 block away for my croissant and coffee needs.

10/10 Excellent

Carina, Northampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and great location.
I came to this hotel on a business trip, the location was great and was very close to main Metro stations so was easy to navigate your way around the city from the hotel. The staff were extremely friendly and helpful at all interactions and even though French isn't a strength of mine, they were extremely polite during my attempts to communicate. The hotel itself is very well presented and the quality of the rooms is very good. The breakfast space was very small so I would opt to visit a cafe or restaurant if you are on holiday, otherwise its a tight squeeze but the quality is good and very easy to have a quick breakfast. Overall, I would highly recommend this hotel for business or pleasure. As a lone female traveller, it is very important for me to feel safe in a hotel, and I felt completely at ease there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

stephane

Liked: Cleanliness
Disliked: Room comfort
Great location, but really small rooms
Rooms are too small and walls are thin, so you can hear the neighbours come in and out. Staff is friendly and location is great, but in the same area you can find a better value for Money

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Nice interiors
Great location. Rooms are small be comfortable and clean. Ask for rooms facing the back if possible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

simon, Yorkshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be coming back to Le Relais du Mairais i hope
Great little hotel, really close for Pompidou Centre, Notre Dame, just a 15 min (?) walk along the banks of the Seine to Musee D'Orsay/Louvre . v friendly staff, was surprised and impressed wih this place and would/will book again. Only 1 gripe, very minor, nowhere to put soap when in the shower ! Great power shower though ! Thankyou Hotel Le Relais du Marais !

6/10 Okay

MSS, Philadelphia

Liked: Cleanliness
Good for the price (Expedia discount)
Room and elevator were small like many Patis hotels, but bathroom was modern with excellent shower. Not much of a lobby. Close to Place de Republic and Canal St. Martin, but a bit removed from center of Le Marais.

10/10 Excellent

M, L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Temple metro stop and just a few blocks from the larger Republique metro station. This hotel was conveniently located and had a very friendly staff. The rooms are a little small, but that is to be expected of any hotel room in a large city. There are plenty of bakeries, restaurants and shops nearby.