Exterior

Reviews of Hôtel Le Notre Dame Saint Michel

3 out of 5
Hôtel Le Notre Dame Saint Michel
1 Quai Saint Michel, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1005 reviews" "
Rating 8 - Good. 343 out of 1005 reviews" "
Rating 6 - Okay. 85 out of 1005 reviews" "
Rating 4 - Poor. 35 out of 1005 reviews" "
Rating 2 - Terrible. 14 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 2 nights in Mar 2024
Response from Henri on 25 Mar 2024
Dear MaggieWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Parisand for your comments.Hoping to see you again during a possible next trip to our capital, we wish you an excellent daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

Charles, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Minutes from everything central Paris. Enjoy!
Stayed 4 nights in Mar 2024
Response from Henri on 23 Mar 2024
Dear CharlesWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Parisand for your comments.Hoping to see you again during a possible next trip to our capital, we wish you an excellent daySincerelyRESERVATION DEPARTMENTHenri

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked the location to sites, restaurants and the Metro. It’s a lively and fun area! I know it’s common for European hotels, but the rooms are tiny. The bed was quite firm (if that’s good for you), There was no true shower, rather a tub with a curtain and then a handheld sprayer, but no way to hang it for hands free use. Very awkward. Staff were wonderful.
Stayed 1 night in Mar 2024
Response from Henri on 22 Mar 2024
Dear TimothyWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments even if you didn't like the fact that there was no possibility of hanging the shower. But if you had asked us I think we could have allocated you another room with a showerHoping to see you again during a possible next trip to our capital, we wish you an excellent daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel.was lovely , bit quirky, picture Alice in Wonderlands stairs lol 😆.. room was lovely and clean, bed was comfortable. We didnt eat at the hotel as there were too many external options to try , and we spent our time exploring. All.the staff members we met were very helpful and easy to deal with
Stayed 2 nights in Mar 2024
Response from simona on 12 Mar 2024
Dear "Martin" Thank you for staying with us and for taking the time to leave your feedback about it - It is such a pleasure to see that everything went well during your stay and that you happy with your hotel choice - We hope you return back went well and that we will have the pleasure to welcome you back - Kind regards Simona

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to attractions, museums, transportation, restaurants. Welcoming staff, with a very nice breakfast.
Stayed 6 nights in Jan 2024
Response from simona on 27 Feb 2024
Dear "Peter" We would like to thank you for staying with us during your Parisien holidays ; and for taking the time to leave your feedback about it ; Is nice to see that everything went well and we hope we will have the pleasure to welcome you amongst us again very soon , Best regards Simona

6/10 Okay

Claire

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quirky small hotel in great location. Convenient, clean, courteous staff. Stairs are steep and winding. Take care.
Stayed 5 nights in Feb 2024
Response from Henri on 16 Feb 2024
Dear Mrs WarnerWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Parisand for your comments.It is true that our customers must take a staircase to access the reception. However, this is clearlystipulated on the site on which you made your reservation.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

Jahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a double room with a view of Notre Dame - such a unique hotel! I loved the design and the view of the Notre Dame is unparalleled. Very friendly and helpful staff at reception. Obviously as it is on a main road, it can be quite noisy with sirens and such, but that is to be expected. An absolute gem of a place, I will definitely be staying here again!
Stayed 1 night in Jan 2024
Response from simona on 17 Jan 2024
Dear "Jahan" Thank you for staying with us and for taking the time to leave your feedback with such a nice rating about it ; Is nice to see that you were satisfed with your choice and we hope that we will have the pleasure to welcome you again amongst us in Paris ; Best regards Simona

10/10 Excellent

Suzalie

Stayed 8 nights in Jan 2024
Response from simona on 7 Feb 2024
Bonjour "Suzalie" we would like to thank you for staying with us during your parisiens holidays , and for taking the time to leave your nice rating ; We hope you had a nice trip back and to have the pleasure to welcome you back very soon ; Best Regards Simona

10/10 Excellent

Samantha ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely adored our stay in the Notre Dame room:spectacular view of the cathedral right outside our window.
Response from Simona on 13 Feb 2024
Dear ELIZABETH We thank you for staying with us ; and for leaving you nice feedback about it , with this excelent rating ; We hope you had a nice trip back and that we will have the pleasure to welcome you amongst us very soon ; Best Regards Simona

6/10 Okay

JOSEPH

Liked: Staff & service
Disliked: Property conditions & facilities
Response from simona on 13 Feb 2024
Dear "Joseph" We would like to thank you for staying with us and to take the time to leave your feedback about it ; wich is very important to us We hope you have a nice trip back - Best Regards Simona

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities
Greatest location ever! Clean and beautiful property. Would definitely stay there again.
Stayed 4 nights in Dec 2023
Response from Leila on 2 Jan 2024
Dear Mrs Kurbatova,We hope you are doing well since you left our establishment.Thank you for choosing our hotel for your stay in Parisand for your comments.Looking forward to see you again.SincerelyRESERVATION DEPARTMENT

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was always very helpful. The room was great and the area quite interesting with many restaurants to choose from. It was a great stay!
Stayed 2 nights in Dec 2023
Response from Leila on 2 Jan 2024
We hope you are doing well since you left our establishment.We would like to thank you for choosing our hotel for your stay in Parisand for your comments.Looking forward to see you again.SincerelyRESERVATION DEPARTMENT

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the name indicates, Hôtel Le Notre Dame Saint Michel is just accross the Seine from Notre Dame's church: we could even see it from our room's window. It's also conveniently located in the Latin district which has its bars and restaurants opened until late. It's great since you can go around the city all you want and still come back to a nice dinner in a bar, pub or restaurant a few feet away from the hotel. The rooms have very stylish decorations and are really comfy and clean. The staff was good: they even gifted us a Notredame souvenir! Still, our main takeaway from the hotel is the location, since we walked the city all day long and didn't come back until late to a gorgeus and lit up Notre Dame that was just a bridge away from us! Very recommended.
Stayed 3 nights in Nov 2023
Response from simona on 27 Dec 2023
Dear Carolina - We would like to thank you for choosing our proprety and for taking the time to share your nice and complete review about us - It was our pleasure to have you with us and we hope to welcome you again very soon - Thank you again for this nice rating and Happy Holidays to you Best regards Simona

8/10 Good

James Christian

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Henri on 24 Dec 2023
Dear James ChristianWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

4/10 Poor

Mustafa Samim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was super clostrophobic; you hit your head during sleeping.
Stayed 3 nights in Dec 2023
Response from Henri on 18 Dec 2023
Dear Mustafa SamimWe are sorry that your stay in our establishment did not meet your expectations.Concerning the room that we had allocated to you, if it did not suit you, you should have informed reception, we could certainly have offered you another one.SincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful room in a beautiful hotel in a beautif
The perfect hotel in a perfect location for a lovely weekend in Paris. Located next to the metro connecting us to CDG, amazing view of Notre Dame, in the heart of city, best restaurants, bars, shopping and of course landmarks on our doorstep. I’d definitely recommend it and will definitely return.
A view of Notre Dame from our bed on a wet and dreary evening.
Stayed 3 nights in Dec 2023
Response from simona on 12 Dec 2023
Dear "Ciaran" Many thanks for staying with us and for this nice rating ; It was our plesure to have you with us in the "City of Lights" and to see that everything went well ; We hope you had a nice trip back and that you will return to visit us as promise ; Kind regards and looking forword to welcome you -Simona

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff clean comfort. Just no view for our room but easily found centre of everything in the city
Stayed 5 nights in Dec 2023
Response from simona on 11 Dec 2023
Dear HENRY - Many thanks for staying with us and for rating us so nicelly - We hope you had a nice trip back and to have the pleasure to welcome you back amongst us ; Kind regards Simona

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first time in Paris and the stay was wonderful. The staff was kind and helpful and my room was clean and perfect for one.
Stayed 5 nights in Nov 2023
Response from simona on 5 Dec 2023
Dear KIMMBERLY We would like to thank you for choosing our hotel for your Parisiens holidays and to take the time to share your feedback It is a pleasure for us to see that everything went well and that you give us this nice rating - Hoping to have the pleasure to welcome you soon again amongst us Best Regards Simona

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from simona on 5 Dec 2023
Dera RON Many thanks for staying with us and for this nice rating - We hope to have the pleasure to welcome you back amongst us very soon ; Best regards Simona

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tremendous option to stay in paris! feels safe! greatest area to be! direct train to CDG airport and almost direct to Orly plenty of good restaurants close by. Jazz. The hotel has tremendous view and service! definetely my come back choice!
Stayed 2 nights in Nov 2023
Response from Henri on 1 Dec 2023
Dear DaliaWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

6/10 Okay

Rachel

Liked: Staff & service
This hotel has a dedicated staff, good breakfast, nice decor, and a phenomenal location with easy access to metro, a million restaurants and pharmacies, and of course major tourist attractions. It seems the hotel is resting upon those laurels. Because the rooms are not modern, the floors are uneven, the bathrooms are ultra cramped (toilet seat is nearly unusable as it’s too close to the shower wall), and the spiral stairwell, while attractive, is dangerous. If you want a retro ancient building experience this is for you. Otherwise lower your expectations.
Stayed 6 nights in Nov 2023
Response from Henri on 1 Dec 2023
Dear RachelWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.We would still like to point out that given that the hotel is a 400 year old building it is somewhat normal that there are some defects in the structure of the building.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our go to hotel in Paris. The location is amazing, We totally enjoyed our stay and will return.
Stayed 6 nights in Nov 2023
Response from Simona on 28 Nov 2023
Dear Michael We thank you for choosing our hotel for you parisien holidays ; and for taking the time to leave your feedback about it. Is nice to see that we deserve this nice rating and comments ; and that we will have the pleasure to welcome you back again ..Promis ! Looking forward for your next visit and warmest regards ; Simona

10/10 Excellent

Annalisa

Stayed 3 nights in Nov 2023
Response from Henri on 18 Dec 2023
Dear AnnalisaWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Parisand for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

Sophie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully welcoming to me and my family, Madame was very friendly and helpful. The hotel is directly opposite the train station for the RER which came directly to and from the airport, and the metro to get to other areas in Paris was a few minutes walk. Really nice touch was gifting guests a miniature Notre Dame figure in our rooms. Breakfast was nice, continental, we had the breakfast on two occasions for convenience but there are many different places to eat breakfast around the area if you don’t mind a 10 minute walk.
Stayed 3 nights in Nov 2023
Response from Simona on 28 Nov 2023
Bonjour dear SOPHIE - Many thanks for your nice feedback regarding your stay amongst us ; We hope you had a nice trip back and that we will have the pleasure to welcome you back very soon in the city of lights - Best regards Simona

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read previous reviews and knew the hotel was quirky. My husband is coeliac I had emailed the hotel prior to arrival and explained that my husband needed a gluten free diet, but I didn’t get a reply. On arrival when we checked in I explained this again to the man on the desk and asked if a gluten free breakfast could be provided for my husband. His exact words were absolutely not it’s a continental breakfast, I asked if gluten free bread could be provided as we had payed for breakfast and again he said no. We ended up buying gluten free bread and bringing it to the breakfast room. We have been to Paris before and previous hotel had provided a gluten free option for my husband. We would definitely go back to the same area but not the hotel. All the staff were professional and approachable except for the man on the reception, so much so that when he was on we would not ask him any questions.
Stayed 4 nights in Nov 2023
Response from Reservation department on 29 Nov 2023
Hello Madame,Thank you for your review in regards to your recent stay at the Notre Dame Hôtel and for bringing up your point of concern. We must present our apologies in regards to this situation. That said, please note we have verified all messages and emails and no such messages were received at the Hôtel to alert us of your request. We had no way of letting you know ahead of time that we did not necessarily could comply with your demand and/or propose you an alternative solution and we regret that. We have seen as well the personnel concerned to take this up rest assured. We thank you for your understanding and we wish you a very happy holiday season :)! Take good care.The Management

4/10 Poor

Alon

Business traveller
The front desk staff was incredibly rude and tried to charge me several times for things that had already been paid for, and that I had paid for on the spot. This is totally unacceptable and I didn’t feel welcomed in their facility from the time I arrived to even now well after leaving the hotel. Disgraceful
Stayed 3 nights in Nov 2023
Response from Reservation department on 24 Nov 2023
Hello Sir,Thank you for your feedback in regards to your recent stay at the Notre Dame Hotel. We have well noted your concern and deception. The staff has been seen on this specific point rest assured. There has indeed been a misunderstanding as you left a day early without notice and the front desk charged what was posted on your bill to close the stay that next day and contacted you to let you know. It is then that you pointed out some items were incorrectly charged. This was then immediately refunded on your card. We must apologize for the inconvenience caused and we hope you had a safe return home.Best regardsThe Direction

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An infant in Paris
The staff were excellent. Apparently, the booking showed 3 adults rather than 2 and an infant, but they quickly accommodated us. They were always friendly and attentive and willing to help us in any way with our daughter. It really made our stay in Paris that much more enjoyable. The room itself had a lovely view of Notre Dame and was just the right amount of quirky! It was perfect.
Stayed 5 nights in Nov 2023
Response from Simona on 22 Nov 2023
Dear "Christopher" We would like to thank you for choosing our hotel for your Parisiens holidays ; and for leaving your nice feedback; Be sure this is the reason we are here - to accomodate you and to leave you with a nice souvenir about the the City of lights and Notre Dame hotel - Kind regards to you and your family

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, but the property is dated and hard to access - lots of stairs to carry suitcases up and down. Our friends room had no toilet paper, hand-held shower only (no attachment to keep in place) and the thermostat wasn't working. Our room had a shower that didn't drain flooding the entire bathroom and running into the sitting area.
Stayed 1 night in Oct 2023
Response from Henri on 6 Nov 2023
Dear AnonymousFirst of all, we are surprised that you did not mention the inconveniences you experienced during your stay. Unfortunately, we only became aware of them when you submitted your commentIt is true that our customers must take a staircase (about 15 stairs and not lots of stairs as you have stipulated) to access the reception. However, this is clearly stipulated on the site on which you made your reservation. Concerning the toilet paper, this is probably a commission from the cleaning staff but we assume that your friend came to reception to ask for it.If you had reported to reception that your shower was not draining properly we would have done everything necessary to remedy this.Although we understand that we will not have the pleasure of seeing you again, we would like to wish you an excellent day.SincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, there is no better location than this. It's across the street from ND, the metro subway is just 30 seconds from the hotel, and the latin quarter is behind the hotel, with so many dining options and stores. I got the corner room, which had views both sides and the room was absolutely amazing. The only problem that the bathroom was very very very very small, but that's ok, we were mostly out of the room all day. The reception area has a very pleasant sitting place, where you can have a coffee or breakfast, or just rest. The staff was absolutely amazing, I wish every hotel I go to would have such nice, caring, pleasant staff to help you with anything. Thank you for a great stay!!
Stayed 2 nights in Oct 2023
Response from simona on 26 Oct 2023
dear AMALIA. Many thanks for staying with us and for taking the time to leave you kind feedback and apreciation ; Is is so nice to see that everything went well during your stay that you give us this nice rating ; We hope you had a nice trip back home and that we will have the pleasure to welcome you very soon in city of Lights - Kind Regards Simona

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from simona on 24 Oct 2023
Dear Brian Thank you for staying with us and Thank you for this nice apreciation you give to your stay amongst us - We hope to have the pleasure to welcome you back very soon Best Regards Simona

10/10 Excellent

Brandon, little canda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and accommodating
Stayed 6 nights in Oct 2023
Response from Henri on 20 Oct 2023
Dear BrandonWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

8/10 Good

Lenise, Sitka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything. Great view of notre dame.
Stayed 3 nights in Oct 2023
Response from Henri on 13 Oct 2023
Dear LeniseWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

YAJAIRA, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location!
Stayed 3 nights in Oct 2023
Response from Henri on 13 Oct 2023
Dear YajairaWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking a hotel that you've never seen personally beforehand is always difficult. You never really know what it's like until you take the chance. Hotel Notre Dame Saint Michel staff was so welcoming as soon as we arrived. It was everything we could've hoped for as we were in Paris for our honeymoon. The view of the Notre Dame from our room (#33) was amazing and breathtaking. I'd imagine most of the world has seen the outcry of bedbugs in Paris. As most, we were worried. I didn't encounter any of the sort in this hotel or anywhere in Paris while I was there. This hotel is very well kept and are always there if you need anything. Not to mention you are in the heart of Paris. Nothing was too far to walk to. I'm so glad I booked this hotel and the next time I choose to come back to Paris I'll for sure stay here.
Stayed 6 nights in Oct 2023
Response from simona on 12 Oct 2023
Dear David Many Thanks for choosing our hotel for your Parisiens holidays ; and for the nice feedback you took the time to write about your stay ; Is so nice to see that you were so satisfied with you choice that you gives us this nice rating - We hope you had a nice trip back and that we will have the pleasure to welcome you again amongs us in the "City of Lights " very soon Best regards Simona

10/10 Excellent

ARELIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay in the Hotel, the staff and service, very convenient place to g around.
Stayed 8 nights in Sep 2023
Response from Leila on 11 Oct 2023
Thnak you for your feedbackWe are happy that you enjoyed your stay with us. Looking forward to welcoming youBest regards

10/10 Excellent

Erinn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay the Hôtel Le Notre Dame Saint Michel. I chose it for the area, knowing it was close to everything, though we were a little unprepared for how noisy it was even at 3am. However, with that said, in my opinion, it's a trade off for the absolute convenience of the location and we would stay there again without hesitation. Facilities were clean and everyone was very helpful, the Batobus stop is right nearby as are a few metro stops. It's an easy walk to many restaurants and sights. Overall if was a very pleasant experience and I would recommend it!
Stayed 4 nights in Sep 2023
Response from simona on 11 Oct 2023
Dear ERIN ; Thank you for staying with us , and for taking the time to leave your feedback about it - Is nice to see that you were satisfied with your choice and we were up to your expectations ; We hope you had a nice trip back and to have the pleasure to welcome you again in the "city of Lights " Best Regards Simona

8/10 Good

Lizette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms, great location.
Stayed 3 nights in Oct 2023
Response from simona on 11 Oct 2023
Dear Lizette Thank you for staying with us annd for taking the time to leave your feedback about it ; We hope you have a nice trip back and to have the pleasure to welcome you back in our City of Lights ; Best Regards Simona

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms uniquely furnished and comfortable, nice shower, comfortable bed, tea and coffee could be more generous and milk provided on request. Stairs from street to reception hard if you have mobility problems. Noise from police sirens frequent but lessened when balcony doors shut. Views amazing of Notre Dame and river. Great position for sightseeing.
Stayed 3 nights in Sep 2023
Response from Henri on 30 Sept 2023
Dear KerryWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

8/10 Good

JOANNE

Travelled with group
Liked: Staff & service, property conditions & facilities
Kind of small and too many stairs
Stayed 3 nights in Sep 2023
Response from Henri on 29 Sept 2023
Dear JoanneWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

Donald

Liked: Staff & service, amenities, property conditions & facilities
Splendid, traditional yet colorful French style. Great location. Staff very kind.
Stayed 2 nights in Sep 2023
Response from Henri on 29 Sept 2023
Dear DonaldWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

2/10 Terrible

Rick

Stayed 3 nights in Sep 2023
Response from Henri on 15 Oct 2023
Dear Rick•Thanks for your feedback about your hotel experience. We pay particularly attention to what we could improve to turn future stay better. We understand that something was distrurbed you, we are an atypical hotel in a 400 years building : you rate us with a general satisfaction at 1/5, so something was wrong but you did not give details in the feedback. Could you please contact us directly and explain the situation you encountered ?

10/10 Excellent

Teresa E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view in town!
The staff couldn't have been more pleasant and helpful. Our room was convenient to observe the visit of king Charles to the Notre Dame and the flower market, best view in town!
Stayed 3 nights in Sep 2023
Response from Henri on 24 Sept 2023
Dear TeresaWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

6/10 Okay

Gregory

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Henri on 23 Sept 2023
Dear GregoryWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

8/10 Good

Marlene, Miami

Travelled with partner
Location
Stayed 3 nights in Sep 2023
Response from Henri on 22 Sept 2023
Dear MarleneWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Hi
Stayed 4 nights in Sep 2023
Response from Leila on 19 Sept 2023
We are glad that you enjoyed your stay with us.Looking forward to welcoming you.

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! But someone needs to mention the stairs to get to the 2nd floor checkin
Stayed 2 nights in Sep 2023
Response from Henri on 16 Sept 2023
Dear William We hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Concerning the stairs if you look carefully on the Expedia website it is stipulated that:The reception of this accommodation is only accessible via a staircase. An elevator serves all rooms.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay there again !
Fabulous location … friendly reception people … everything was in good working order … spacious bathroom and great view
Stayed 6 nights in Sep 2023
Response from Henri on 16 Sept 2023
Dear AndreaWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for 1st time visitors
Stayed 2 nights in Aug 2023
Response from Henri on 15 Sept 2023
Dear SofiaWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Leila on 12 Sept 2023
Thank you for your feedbackWe are glad that you enjoyed your stay with usLooking forward to welcoming youKind regards

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice very quaint, very nice staff. It was unusually hot in Paris which was a challenge for the air conditioning in the room.
Stayed 3 nights in Sep 2023
Response from Henri on 9 Sept 2023
Dear DanWe hope you are doing well since you left our establishment.We would like to thank you once again for choosing our hotel for your stay in Paris and for your comments.Hoping to see you again on a possible next trip to our capital we wish you a great daySincerelyRESERVATION DEPARTMENTHenri