Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from 東京

素晴らしいです。

Posted 17-Sep-2016
ホテルは清潔で快適でした。ロケーションも良く、ギャラリーラファイエットやオペラ座までの買い物やレストランに行くのも全て徒歩で行けました。
4out of 5
by A verified traveller from japan

Posted 13-Sep-2016
清潔な雰囲気で、従業員の方々の応対も良かったです。 朝食を追加で食べましたが、とても美味しく満足しました。 またパリに滞在した際には利用したいと思います。
4out of 5
by A verified traveller

Boutiquehotel in "spannender" Gegend Paris.

Posted 30-Aug-2016
Pros: Freundliches Personal, gratis Eistee in der Bar und der tolle 20er Jahre Lift
Cons: Leider gab es bei unserem Aufenthalt keine großen Handtücher - nach Rückfrage aufgrund eines Engpasses. Schade.
Location: Etliche Lokale und auch Einkaufsmöglichkeiten in Fußnähe. Die Straße runter jedoch eher zwielichtige Gegend.
Das Hotel liegt sehr nah zu diversen UBahn-Stationen und auch noch in relativer Fußnähe zum "Gare du Nord". Wie alle MGallery Hotels greift auch dieses Etablissement den Charme vergangener Tage auf und glänzt durch freundliches Personal und eine tolle Ausstattung. Lediglich die Gegend ist teilweise etwas bedenklich, zwar finden sich rundherum sicher schnell Lokale und eben auch Verkehrsanbindung, jedoch beginnt ein paar Schritte die Straße hinauf bereits eine sehr zwielichtige Gegend Paris, die ich persönlich nachts eher meiden würde - und das nach sicher bereits zehn Paris-Aufenthalten. Daher eine klare Empfehlung für das Hotel aber nicht für die Umgebung.
5out of 5
by A verified traveller from louviers

central et pourtant très calme.

Posted 28-Aug-2016
Pros: La disponibilité du personnel
Cons: chambre à acces limité pour handicapés.
Location: opera, grands boulevards, passages couverts tous aussi mignons les uns que les autres...
Hotel vraiment très bien, non dénué de caractère. Mention speciale pour le staff disposé à se mettre en quatre pour vous aider. Nous etions avec une personne à mobilité reduite et là, par contre, c'est plus compliqué : la chambre supposée dédiée à cet effet comporte une baignoire, alors que les chambres plus petites comportent des douches plus accessibles. C'est le seul bémol. Le barman etait juste brillant, et m'a servi un "old fashion" digne de Don Draper dans Mad Men... J'y reviendrai!
4out of 5
by A verified traveller

A very friendly environment

Posted 25-Aug-2016
Pros: See my remark above
Cons: Beside the hall mentioned above the room is very small for a four star hotel. The smell of humidity entering the gym is not pleasant.
Location: The location is OK with many restaurants and bars around and the opera nearby
Besides the environment the plus of this hotel is indeed the staff showing these qualities: courtesy, kindness and a readiness to help. The personnel at the reception is very friendly with a pleasing attitude. A reflection of their passion and commitment to the job. The hall leading to the room is somewhat monotonous reminding me of my boarding school. Some paintings may help
5out of 5
by A verified traveller from San Jose, CA

Great hotel and value

Posted 31-Jul-2016
Location: Located in the 10th arrondissement, the hotel is easily accessible to several metro lines. We had no trouble getting around Paris from that location.
The hotel was a great find and I can see why it rates so highly among Expedia users. My friend and I were promptly greeted by the warm, friendly staff. Throughout our stay, all the staff were VERY helpful and friendly. They spoke fluent English, and were always trying to help us. The room was set up as a double bed rather than 2 single beds, but they quickly rectified the situation. The rooms and the hotel were nicely renovated, clean, and comfortable. In sum, we were very pleased by the hotel. Nothing to complain about, but everything to rave about.
Comment from Hotel Management
02-Aug-2016 by Vanessa Eon Reservation Manager, Hotel Management
Dear guests, I thank you very much for taking the time to share your experience at the Hôtel L'echiquier Opéra Paris - MGallery Collection. I am glad to read that you have enjoyed your stay with us and especially the friendliness and efficiency of our staff. It is always a great pleasure to receive positive feedback. We try our best to make each stay as memorable as possible. We do hope your next visit will be as pleasant as this one. Sincerely.
5out of 5
by A verified traveller

EURO 2016 final

Posted 17-Jul-2016
Pros: Clean, friendly and well located.
I was in Paris for EURO 2016 final. Great location, clean and convenient. The staff was very helpful, and always greeted with a smile.
Comment from Hotel Management
19-Jul-2016 by Vanessa Eon Reservation Manager, Hotel Management
Dear guests, we thank you very much for taking the time to share your experience at the Hôtel L'echiquier Opéra Paris - MGallery Collection. We appreciate to see that you have enjoyed your stay with us and we do hope your next visit will be as pleasant as this one. Sincerely, Vanessa Eon Reservation Manager
4out of 5
by A verified traveller from Lake Oswego Oregon

Very pleasant hotel close to metro in quiet area

Posted 17-Jul-2016
Pros: Very helpful Staff. Good value for the money!!!
Cons: Price of breakfast was excessive (25 Euros per person)!
Location: Close to Opera Garnier and five minute walk to subway which placed most tourist attractions within 20 minutes at most.
This is the second time we have stayed at this hotel in the past year. The first time it was under considerable renovation which is now complete. The Staff was extremely helpful during both stays. Now the lobby area, the lounge and bar have been redone not to mention the room with Clarin products added. Also, one major addition is a second elevator that was much needed. WiFi capability was vastly improved as well. Good value overall for an extremely nice place to stay!!!
Comment from Hotel Management
19-Jul-2016 by Vanessa Eon Reservation Manager, Hotel Management
Dear guests, We thank you very much for taking the time to share your experience at the Hôtel L'echiquier Opéra Paris - MGallery Collection. We are glad to read that the attentiveness of our staff has helped to make your stay a memorable one. Your comments are very important to us and are much appreciated. We would of course be delighted to welcome you again should you returned to Paris in the future. Our very best regards, Vanessa Eon Reservation Manager
4out of 5
by ROBERTO from Rio de Janeiro, Brasil

É uma boa opção com alguns detalhes a considerar.

Posted 27-Jun-2016 on Hotels
Atendimento excelente na recepção e no café da manhã. Percebe-se que a Rede Accor acordou para esse aspecto e vem fazendo um ótimo trabalho de seleção e treinamento das equipes. O hotel passou por uma completa reforma e tem instalações novíssimas. O conforto é mediano para um hotel 5 estrelas, mas é o padrão médio francês. Camareira nota Zero, porque retirou o meu pijama da cama e o colocou sobre a mala suja, além de não ter feito a limpeza e arrumação na véspera da minha saída, porque alguém virou o papel que indicava "favor arrumar o quarto% para "do not disturb". Imperdoável.
4out of 5
by A verified traveller

Nice hotel in paris

Posted 10-Jun-2016
Hotel was nice and clean and the staff was just fabulous and very helpfull