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Reviews of Hôtel Ermitage

Hôtel Ermitage
42 Bis Rue Ermitage, Paris, Paris

Reviews

6.6
Rating 10 - Excellent. 18 out of 155 reviews" "
Rating 8 - Good. 55 out of 155 reviews" "
Rating 6 - Okay. 45 out of 155 reviews" "
Rating 4 - Poor. 25 out of 155 reviews" "
Rating 2 - Terrible. 12 out of 155 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad smell, confort and door
Smell really bad in the bedroom Electronic doors and cards are not really working 2min necessary of trial and error to open my door
Stayed 1 night in Oct 2021

6/10 Okay

Jeff

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Interesting
No fire escape from my room on sixth floor.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the area where the hotel was situated nice area I did not like the bathroom too small
Stayed 7 nights in Apr 2019

6/10 Okay

Dariusz

Liked: Cleanliness
Ok
Ok, only no lift and 6th floor...
Stayed 7 nights in Sep 2018

2/10 Terrible

Traveler, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not stay here
I have never seen so many bugs in my life. They do not have enough towels, so we received bath mats instead of shower towels. They do not have air conditioning, but it is not safe to sleep with the windows open. Do not stay here, unless you enjoy a bathroom that leaks water onto a wooden floor and and abundance of ants in your room.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Beware...c9n
Rude, unhelpful staff. Beware of the con. We requested a room on the first or second floor and followed our request with an email. When we arrived we were told the only room available was on the 6th floor (without elevator) and as we attempted to leave he suddenly found a room on the first floor and we could "upgrage" to the room originally promised for an additional 20 euro per night. The room was the size of a closet with no housekeeping service, loud noise in a neighborhood so rough that personal safety was the principal concern. You're are somewhat ready for combat, getting roughed up the staff for the temerity of requesting anything. Avoid this place. Enter at your at your own peril.

4/10 Poor

Dennis, HC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny.
No elevator, no breakfast, no nothing. Bathroom was so small that you could rinse off from shower while standing in front of the mirror to shave and brush your teeth. Family in the next room were so loud that I requested a room change, granted for the next day. Sheets were tattered and stained when I had my room changed. No full bath towel, only 2 hand towels. On the positive side, the 2 receptionist were helpful, cafes near by, an metro not far but trains and buses so crowded in Paris. I can not recommend this hotel an it probably deserves 1 star.

8/10 Good

Eddie, nc ,usa

Liked: Cleanliness, staff & service
price is good to stay .
we stayed 3 nights.the room are very small but clean. the staff are friendly and they speak english. we have a good stay.

8/10 Good

Matthew, Pearland, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the midst of the locals
This is a great location for getting close to the locals and away from the many tourist places within paris. It's a few minutes walk to the Jourdain subway if you need quick access to the attractions and along the way you will pass a few nice local restaurants and flower shops and book stores which have a great local feel to them. The area may be lower class but it's definitely got a charm we appreciated.

8/10 Good

Leszek, Poland

Liked: Cleanliness
Good basic hotel in Paris
Not too far away from the city centre & sights. Good value for the money compared to other Paris hotel, although very basic facilities: no breakfast, no hairdryer, no kettle, no lift. Just bed & shower & electricity + TV. Room cleaned every day. Staff polite but with very basic English knowledge.

6/10 Okay

michele

Liked: Cleanliness

6/10 Okay

Jonathan, Melbourne

Disliked: Room comfort
Basic but done the job
Hotel room was small but comfortable. The bathroom was really small like an aeroplane toilet. Basic but did what we expected for the price paid and we have stayed in Paris before so knew what to expect. Close to restaurants and public transport. We would stay again for the price but not if looking for more luxury.

6/10 Okay

Susan, Calgary, AB

Liked: Cleanliness
Acceptable hotel in Paris for the price.
The hotel is a tall, skinny building with winding, narrow stairs to the rooms and no elevator. So keep that in mind. For Paris, it was an okay place to sleep for the night. It was clean and the bed was comfortable. It was secure, with a receptionist in view of the front door at all times. Good wifi in the room, but I was on the first floor so not sure what it was like higher up. At first, I had booked a single room but when I got there and he told me the singles were on the 6th floor, I asked to change to a double and got one on the first floor so just one set of stairs. There was a room adjoining mine and the walls were paper-thin but that's Paris. The room is small and the bathroom is smaller. I've seen bigger bathrooms on trains. Nevertheless, it did the job and it was clean. I pity very large people trying to manuevre in the bathroom and the shower though. And I could imagine that two adults in the room would be very cramped with your luggage and bags there too, although the bed is large enough. I found the area was a good location and there was a Metro stop not far away. Getting to Notre Dame from there was just 5 or 6 stops. Cafe right outside the hotel. I didn't see any other tourists around but this was April so before the big tourist season.

6/10 Okay

Rizka Triananda, jakarta

Liked: Cleanliness
would to stay again
Close to metro station and many Halal restaurants around

10/10 Excellent

Carol, La Paz, Baja California Sur, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belleville is the best and L'Ermitage "magnifique!
Great hospitality! We're returning. Great location for catching the metro and seeing Paris.

6/10 Okay

Darlyne, Malaysia

Liked: Cleanliness, staff & service, room comfort
value for money
helpful and friendly staff..good location

2/10 Terrible

Zeinab Haidar, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Absolutely horrible hotel rooms, we were on level 3 with no lifts and there is another 4 levels on top of us! The room was in terrible condition when we arrived as we had stinky pillows and blankets and the bathroom was full of genitalia hair and had snot on the mirror! I was mortified! I have been travelling all around Europe and Middle East and this was the worst hotel so far! Plus there is no aircon or fan so you might aswell suffocate at night as you can't even open the windows as insects or animals may come in!

8/10 Good

Roberto

Liked: Staff & service, room comfort

6/10 Okay

Tom, London

Disliked: Cleanliness
Cheap and Cheerful
I needed a good value bed in the neighbourhood and this did the job perfectly. Room at the back was quiet. Shower/toilet unit was tiny. Room could have done with some more dusting. But the location in a quiet part of east Paris is great and the cafe next door just the job for a morning coffee.

8/10 Good

Matt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Good hotel. Cheap with no frills. Small room but nice bed.

4/10 Poor

Meron

Disliked: Staff & service, property conditions & facilities, room comfort
This place was not to our expectation and we immediately regretted our choice. The room is quite small and suffocating. The bathroom is too small and inconvenient. The stairs are narrow, yet no elevator. On the positive side, staffs were friendly and helpful. We were even given the keys to rooms to choose from. Location is not far from the nearest metro station. The room and bathroom was clean.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Convenient, clean and friendly
Hotel Ermitage is located in the 20th so it was a good distance from heavy tourism :) The hotel room was very small but clean. The were very accommodating and friendly. The room had its own bathroom which was tiny but clean. We would stay here again and would recommend to friends.

2/10 Terrible

Anon, Anon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy Neighbours!
This is a lovely hotel...if you don't mind noise and being woken up at a horrendous hour in the morning! Nor if you don't mind almost being threatened by the locals on the way back to the room, nor if you don't mind an uncomfortable bed, a small bathroom, or a tiny telly...but for travellers on a budget - this is your place!

6/10 Okay

Verified traveller

Liked: Staff & service
Cheap, ok for the price
Cheap, ok for the price, but my room was on the 6th floor without elevator.

4/10 Poor

Brianna, Cincinnati, OH

Disliked: Cleanliness, staff & service, property conditions & facilities
Only pick if your budget is extremely tight
The location was convenient because it was close to a metro stop, and there was free wifi, but those were about the only redeeming qualities. The rooms and especially beds were disgustingly dirty, the neighborhood was loud, there was no lift which made climbing to the highest rooms with luggage difficult and the room was very hot at night, which made sleeping difficult. I would only recommend if your budget is very tight.

4/10 Poor

Mo, London, UK

Disliked: Property conditions & facilities, room comfort
disappointing stay
Very tiny bathroom,the sheets were never changed,the blankets have worked too long for thier money - scruffy with stains,they need to change the whole beddings. The condition of the hotel does not merit the money paid to sleep there

4/10 Poor

Verified traveller

Disliked: Staff & service
the hotel is off the city center in a neighborhood not so nice. the lobby ppl dont speak much english but they tried...rooms are small specially the bathroom. I guess if you just want a place to crash at night and dont mind the 2 or 3 metro transfers to get here it would be ok. no elevators either. would not stay here again. would rather pay a few more euros and stay somewhere else even if its just for a night.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
close to the event I was attending
Ratings based on one star hotel rating and brief one night stay. The neighborhood is very nice and feels less touristy than central Paris. Very close to the Jourdain metro station and a grocery store is along the walk to the hotel. The only concern was there was no alarm clock in the hotel room, so the only way I was able to be sure sure I didn't miss my train back to London was to stay up after I returned from my event that night.

6/10 Okay

Claudia, Portland Or

Disliked: Staff & service, room comfort
CHeap and locale
Very cramped room, but clean and noisy to the streets.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Accueil :: juste poli par nécessité. Nous faisons une demande de factures individuelles = "vous trouverez sur le site".Il y a 3 semaines, Le réceptionniste du Pink hôtel nous avait , lui, fait des factures individuelles pour que nous puissions nous faire rembourser notre hébergement par notre employeur: là vu la bonne volonté, ça va être plus compliqué. Logés au 5 ème étage sans ascenseur, un cagibi sert de douche et toilettes. Propreté: correcte.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Mar 2019

4/10 Poor

Christophe

Liked: Staff & service
Disliked: Room comfort
Nuitée parisienne
Hotel calme. Chambre au 6ème, mais malgré le chauffage, courant d'air glacial. Même en rajoutant une couverture j'ai eu froid toute la nuit
Stayed 1 night in Jan 2019
Response from lachiheb on 31 Jan 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel proche du métro idéal pour se déplacer le seul inconvénient les 6 étages à monter à pieds.
Stayed 1 night in Nov 2018

8/10 Good

Sie Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo-benefícios
É um hotel bem simples, mas pelo custo benefício vale a pena. Não há elevador então tem que subir o quinto andar onde fiquei a pé, mas o recepcionista me ofereceu um quarto no terceiro andar, porém preferi o quinto para ter uma vista que acabei não tendo tanto assim. O hotel fica em pleno 20 ème com bares e restaurantes ao redor. Eu recomendo o hotel para estadias curtas.
Stayed 5 nights in Oct 2018

8/10 Good

Jeroen, Abcoude

Liked: Cleanliness, property conditions & facilities, room comfort
Het hotel ligt midden in een woonwijk die als een gek aan het gentrificeren is. Overal komen nieuwe, hippe bars en terrasjes. Niet ver weg zit een klein Chinatown met de mogelijkheid om lekker en goedkoop te eten. En de beroemdste begraafplaats van Parijs ligt op loopafstand. Het hotel zelf is schoon, verder niet zo bijzonder behalve dat je een waanzinnig mooi uitzicht op de stad hebt. Ik zag de zon achter de Eiffeltoren ondergaan... Enig nadeel: er is geen lift in het hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Mauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! Vale muito a pena e iremos voltar!
Tudo muito legal!
Stayed 7 nights in Sep 2018

8/10 Good

Anni, Frankfurt

Liked: Cleanliness, staff & service, room comfort
Das Hotel ist für seine Preisklasse klasse. Es bietet ein bequemes Bett sowie eine Nasszelle. Das Zimmer wird täglich gereinigt. Für einen Städtetripp, bei dem man lediglich einen Platz zum Schlafen benötigt ist dieses Hotel ideal. Die Metro ist keine fünf Minuten entfernt.
Stayed 4 nights in Sep 2018

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto pequeno mas sempre limpo! Suficiente para quem quer só um sítio onde dormir.
Stayed 4 nights in Sep 2018

8/10 Good

Zuma-c

Liked: Cleanliness, property conditions & facilities
Hotel bien situé proche ligne metro restaurants quartier animés chambre simple propre accueil un peu froid manque clim en période estivale
Stayed 2 nights in Jul 2018

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

JUAN PABLO

Básico
Buena habitación, buen baño, comodos, no hay ascensor y es terriblemente difícil subir por ls escaleras. Personal básico, es decir té atienden pero hasa ahí, no tienen pro actividad, serios y sin disposición a ayudar. En general un hotel muy básico, la próxima vez buscaré otra opción
Stayed 3 nights in Jul 2018

4/10 Poor

Cyril

Disliked: Staff & service
Décevant!
Odeurs nauséabondes dans la mini salle de bain toilettes et amabilité du personnel de chambre qui chasse de la chambre en râlant à 11h45 alors qu'on a un check out à 12h. Décevant !
Stayed 1 night in Jul 2018

6/10 Okay

Ophelie

Disliked: Staff & service, room comfort
Stayed 1 night in May 2018

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Petite chambre mais avec tout le confort nécessaire et très propre. Les bus 26 et 96 passent à côté, pratiques pour aller au centre de Paris Excellent rapport qualité prix. Employé à l''accueil très sympatrique.
Stayed 1 night in May 2018

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil agréable Personnel disponible Chambre co
Séjour professionnel de trois jours
Stayed 3 nights in May 2018

6/10 Okay

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité/prix. Mais pas d'ascenseur.
Bonne étape, confort simple, mais c'est ce que je recherchais. Seul problème: il faudrait indiquer sur le site internet que les chambres en solo se trouvent au 6è étage sans ascenseur !
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Maly ale czysty pokój. Dobra lokalizacja, blisko metra, bardzo przyjazna okolica. Za te cene bardzo dobry hotel

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No
Todo muy pequeño y viejo, la colcha era de los años 50 por lo menos. Al menos estaba limpio, el colchón estaba bien y la habitación silenciosa. Carece de zonas comunes y ascensor. El personal justito en amabilidad, pero en París es así. Para no volver.