Ratings based on 373 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Muy bien ubicado y muy limpio.

Posted 19-Aug-2016
Nos gustó mucho el trato y como nos recibieron con un buen detalle de bienvenida
4out of 5
by A verified traveller from 横浜市

オペラ座近くの便利なホテル

Posted 31-Jul-2016
エクスペディアでは、オペラビュー確約と書いてあったが、ツインルームをリクエストしたらオペラビューではなかった。 スーツケースも運んで貰っていたし、夜遅かったので、3泊だったが申し出るのも面倒だったのでそのまま滞在することにした。 しかし端っこの部屋が原因だったのかWi-Fiが部屋で使えず不便だった。 部屋やバスルームは綺麗だった。 アメニティーはどこのブランドか分からなかった、匂いもあまり好きではなかったので、無難にロクシタンの方がまだマシだったと思う。 スリッパは付いていた。 立地が便利なこと以外は、特出することはない。
Comment from Hotel Management
by General Manager, Hotel Management
あなたのレビューをありがとう、私たちは将来的に任意の不便を避けるために最善を尽くします。あなたは心からあなたの次の滞在のため、私に連絡すること自由にどうぞ - Emmanuelle Smith
5out of 5
by A verified traveller

Muy bien ubicado

Posted 29-Jul-2016
Fue muy agradable los detalles que tuvieron al llegar y facilitar la estancia
Comment from Hotel Management
by Emmanuelle Smith, Hotel Management
Muchas gracia por su comentario.
3out of 5
by A verified traveller from New York

Great location

Posted 27-Jul-2016
Pros: The location is one thing to consider...Close to the Opera and within walking distance to the Louvre, Champs Elysse, ect.
Cons: The hotel needs some slight renovations. The bathroom bathtub was clogged. And hotel staff needs to step it up regarding customer service.
Location: It's withing 2 blocks from Opera, and walking distance to the Louvre, Champs Elysse, Gallery Lafayette for shopping ect.
I happened to like this hotel. It was my second stay at this hotel. 1st time was so amazing, but totally disappointed with my last stay. The staff did not show great service as I had remembered in 2014 when I first stayed. One older female staff in particular, she was VERY rule and not really cooperative. The male staff were much more pleasing and accommodating. I wished I got her name, bc she needs to be replaced or learn a thing or two about customer service. The room was not available at the time I arrived, and she didnt even offer a welcome drink or showed any sing of understanding our view.
Comment from Hotel Management
04-Aug-2016 by General Manager, Hotel Management
Dear Gerlyn, Thank you for your great photos and review. Your constructive feed back is really appreciated and further training will occur to avoid this inconvenience in the future. Feel free to contact me for your next stay, I will be delighted to personally welcome you. Best regards, Emmanuelle Smith
5out of 5
by A verified traveller from Old Greenwich, CT

Lovely boutique hotel very conveniently located

Posted 24-Jul-2016
Pros: Location and helpful staff
Cons: Nothing--I would come here again.
Location: Walking distance to the Louvre!
Large room and bathroom with excellent air conditioning! Staff was extremely nice and helpful. You can't beat the location at the Opéra Garnier--walking distance to metro, hop on/hop off bus, and the Louvre.
Comment from Hotel Management
28-Jul-2016 by Emmanuelle, Hotel Management
Dear Rita, Thank you so much for your review, it is a pleasure to read your great experience! Looking forward to welcoming you back soon, Kind regards
5out of 5
by A verified traveller from Boston, MA

Place to go back to!

Posted 13-Jul-2016
Pros: Well worth the money
Cons: Air conditioning on the first floor
Location: It is difficult to be closer to the center of Paris
Very pleased with the hotel, its location and very competent staff. Will certainly go back there.
Comment from Hotel Management
15-Jul-2016 by Emmanuelle, Hotel Management
Dear Helgard & Alex, Thanks so much for your review. It means a lot for the team. We are looking forward to welcoming you back soon! Best regards,
4out of 5
by A verified traveller

Bien situé

Posted 26-Jun-2016
Hotel très bien situé. Les chambres sont très propres, personnel accueillant, petit dejeuner très cher cependant excellent.
Comment from Hotel Management
27-Jun-2016 by Emmanuelle, Hotel Management
Merci pour votre commentaire. L'équipe est très heureuse d'avoir contribuée à vous faire passer un bon séjour à Paris. Nous allons utiliser votre remarque concernant notre petit déjeuner pour effectuer une nouvelle étude.
5out of 5
by A verified traveller

Nice hotel, great location!

Posted 21-Jun-2016
Pros: Extremely friendly and helpful staff. Great location. Clean and modern interior.
Location: Centrally located to just about everything, and there are tons of restaurants, bars, and markets right around the corner.
Very nice hotel. It was clean, modern, and the staff was extremely friendly and helpful. The location is great too. We felt centrally located to just about everything we wanted, and there are tons of restaurants, bars, and markets right around the corner. My only complaint, and it's minor, was that our 'balcony' was really two small separate standing spaces. The street view was great, and we were able to squeeze and have a balcony picnic, but we wanted to invite guests and have more than 2 people out there and it just wouldn't have been doable. I would recommend requesting a larger balcony if that's important to you.
Comment from Hotel Management
23-Jun-2016 by Emmanuelle, Hotel Management
Dear Jesse, Thank you so much for this great review, the team is really appreciative, Looking forward to welcoming you back soon, Warm regards,
5out of 5
by A verified traveller

Posted 23-May-2016 on Hotels
I had the last minute need to plan a wonderful dining experience for clients since my original plans fell through. The concierge team sprung into action and arranged a fabulous evening at a great restaurant. They took care of everything and were very accommodating with my request to have a meeting in one of their private areas. Very service-oriented and very friendly and kind. This hotel is one of my favorites in Paris.
Comment from Hotel Management
01-Jul-2016 by Emmanuelle, Hotel Management
Thank you so much for this detailed and great review. The team is thrilled to read that they offered you the service you deserve! Looking forward to welcoiming you back soon, Warm regards
5out of 5
by IGOR from Moscow, Russia

Лучший отель по соотношению цена - качество.

Posted 22-May-2016 on Hotels
Необыкновенно удачное расположение отеля позволяет совершать пешие прогулки в любые направления для осмотра достопримечательностей города. При необходимости вы всегда можете вернуться в отель быстро и без труда. Несмотря на проживание в самом центре Парижа, в номере всегда тихо и спокойно, в открытые окна струится свежий и чистый воздух (спасибо французам за культуру поведения в многочисленных кафе и ресторанах, и исключительно экологичную атмосферу в городе). Улыбчивый и отзывчивый персонал, который всегда идёт навстречу вашим пожеланиям, стильное и красивое внутреннее оформление номера - отель целиком и полностью заслуживает самых лестных и добрых слов.
Comment from Hotel Management
01-Jul-2016 by Emmanuelle, Hotel Management
Большое вам спасибо за этот большой обзор. Мы рассчитываем на ваше будущее остаться с нами, С наилучшими пожеланиями,