Front of property

Reviews of Hotel Crayon

3 out of 5
Hotel Crayon
25 Rue Du Bouloi, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 463 out of 1004 reviews" "
Rating 8 - Good. 400 out of 1004 reviews" "
Rating 6 - Okay. 103 out of 1004 reviews" "
Rating 4 - Poor. 25 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

MANUEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was a bit small but it was part of the experience. Definitely will come back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jonah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! close proximity to metro, the louvre and other tourist attractions.
Stayed 3 nights in Apr 2024

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The breakfast was super good and worthed more than 5 euro. Please ensure you booked the breakfast and you'll love it. The place is walking distance to a lot of places of interest and very easy to get to airports.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rick, san clemente

Liked: Cleanliness, staff & service, property conditions & facilities
Junior suite, lots of room and bathtub great. Wonderful breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Marko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Hotel in the city!!!
Stayed 3 nights in Dec 2023
Response from Laurent Guidali on 26 Mar 2024
Thank you so much for your kind words!We're thrilled to hear that you consider us the best hotel in the city. Your satisfaction is our top priority, and we strive to provide the highest level of service and comfort to all our guests. We look forward to welcoming you back on your next visit!The Crayon Hotels Team

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Laurent Guidali on 26 Mar 2024
Dear Lisa,Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us.Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future.Best regards,The Crayon Hotels Team

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I was looking for. Clean and convenient at a good price!
Stayed 3 nights in Feb 2024
Response from Laurent Guidali on 26 Mar 2024
Dear Samantha,Thank you for your wonderful review! We're thrilled to hear that our hotel was just what you were looking for. Providing clean and convenient accommodations at a good price is always our goal, and we're delighted that we could meet your expectations.We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,The Crayon Hotels Team

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and helpful staff. The hotel is a bit funky which I like. Rooms on the 6th floor requires climbing a narrow stairwell, but the rooms on the floor a very cool.
Stayed 1 night in Mar 2024
Response from Laurent Guidali on 26 Mar 2024
Dear Max,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our great location and found our staff to be nice and helpful. It's fantastic to know that you appreciated the unique charm of our hotel.We understand that the narrow stairwell leading to the 6th-floor rooms might be challenging for some guests, but we're pleased to hear that you found the rooms on that floor to be very cool. Your feedback is appreciated and will be taken into consideration as we continuously strive to improve our guests' experiences.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,The Crayon Hotels Team

6/10 Okay

Dessislava Kissimova

Stayed 6 nights in Feb 2024

10/10 Excellent

Andrea, Philadelphia

Great staff, a varied and copious breakfast option at a very reasonable price (including eggs, meats, cheeses, fruit, pastries, etc.), and an ideal location. I also appreciated the coffee machine that had different types of coffee at any hour. I had a very pleasant stay!
Stayed 2 nights in Feb 2024
Response from Laurent on 26 Mar 2024
Thank you so much for taking the time to share your experience following your recent stay with us. We're delighted to hear that you had a pleasant stay!We're thrilled that you found our staff to be great, enjoyed our varied and plentiful breakfast options at a reasonable price, and appreciated our convenient location. It's always rewarding to know that our guests feel welcomed and satisfied during their time with us.We continuously strive to provide quality services and amenities to make your stay as comfortable as possible, so we truly value your positive feedback about our coffee machine and the variety of options available.We hope to have the pleasure of welcoming you back for another visit during your next trip to the area.The Crayon Hotels team.

10/10 Excellent

Elme

Stayed 3 nights in Jan 2024
Response from Laurent Guidali on 26 Mar 2024
Thank you so much for your fantastic review and for awarding us a perfect score!We're thrilled to hear that you had such a wonderful experience with us. Providing exceptional service and creating memorable stays for our guests are always our top priorities, and we're delighted that we were able to meet your expectations.Your feedback is truly appreciated, and it serves as great motivation for our team. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,The Crayon Hotels Team

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Laurent Guidali on 26 Mar 2024
Dear Michael,Thank you for sharing your feedback with us. We appreciate hearing about your experience and value your input.If there are any specific aspects of your stay that you particularly enjoyed or any areas where you believe we can improve, please feel free to let us know.We hope to have the opportunity to welcome you back for another stay in the future.Best regards,The Crayon Hotels Team

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been nice to cast from my phone to the TV or to have a little fridge I could use.
Stayed 4 nights in Jan 2024
Response from Laurent Guidali on 26 Mar 2024
Dear guest,Thank you for sharing your feedback with us. We appreciate your suggestions regarding the amenities in the room.We understand the convenience of being able to cast from your phone to the TV and having a fridge available for personal use. We will take your feedback into consideration as we strive to improve our accommodations and provide a more comfortable experience for our guests.If you have any further suggestions or requests, please feel free to let us know. We hope to have the opportunity to welcome you back for another stay in the future.Best regards,The Crayon Hotels Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sound proof and no good heating.
I really liked this hotel. The staff were amazing. The hotel is so clean . The room is very clean. The only issues I had where that the rooms were not soundproof at all - therefore I could hear everything the other 2-3 rooms where doing around me - even when they were having 'fun'. The other issue was the air-conditioning. I put it on 23 degrees as outside was minus 4 degrees. But it emits heat for like 1 minute every 15 minutes. Other then that the stay was pleasant and very central
Stayed 4 nights in Jan 2024
Response from Laurent Guidali on 26 Mar 2024
Thank you for sharing your experience with us. We're glad to hear that you liked our hotel and found our staff amazing. It's also great to know that you found the hotel and room very clean.We apologize for the inconvenience caused by the lack of soundproofing in the rooms. We understand how important a peaceful environment is for a comfortable stay and will look into ways to address this issue.Regarding the air-conditioning, we apologize for the inconvenience you experienced. We will investigate this matter further to ensure that our systems are functioning properly to provide a comfortable temperature for our guests.We're pleased to hear that overall your stay was pleasant and that you found our central location convenient. We appreciate your feedback, as it helps us improve our services for future guests.We hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

10/10 Excellent

Donald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nothing less than a complete 5 Star property. We arrived in Paris on a late train and checked into the hotel at around 10:30 PM. Being unfamiliar with Europe hotel customs I mistakenly booked a room for 2 people (2 adults and 1 child as per American standards). The European hotels require all people regardless of age. Nonetheless, the hotel graciously put us in a larger room at no additional costs. OMG what a beautiful artistic classics Paris hotel room. Lots of light, classical fixtures, huge bathroom and stand alone bathtub. This was THEE BEST Hotel we stayed in hands down no comparisons. To some of the other typical 3 star hotels we stayed in during our 3 week tour of Europe. This hotel made our time in Paris very special. So conveniently located within walking distance to Louvre and the Metro station across the street. Plenty of shopping and dining right outside the front doors. The breakfast service was fantastic and the food was excellent. I would say say this hotel is run by a top notch manager and in fact we may have met the general manager when we checked out because one of our keys went blank and he went out of his way to fix and and somehow felt the need to apologize about breakfast service for some reason even though we had zero complaints. I think the coffee machine has a malfunction for literally 2 minutes until the server cleaned it out. The point is the manager was instantly on top of it and assured us that they strive for the best
Stayed 2 nights in Dec 2023
Response from Laurent Guidali on 26 Mar 2024
Thank you immensely for your outstanding review! We're absolutely thrilled to hear that your stay with us exceeded your expectations and left such a positive impression. It's heartening to know that our team was able to accommodate your needs graciously and that you enjoyed our beautiful, artistic Parisian hotel room with its classic fixtures and spacious amenities.We're delighted that you found our location convenient and that you were able to explore the city easily. It's also wonderful to hear that you enjoyed our breakfast service and the fantastic food offerings.Your kind words about our manager and team are truly appreciated. We strive to provide the best possible experience for our guests, and it's gratifying to hear that our efforts were recognized during your stay. Please know that we're always here to ensure your stay is nothing short of exceptional.We sincerely hope to have the pleasure of welcoming you back on your next visit to Paris!Warm regards,The Crayon Hotels Team

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second stay here and it is great for a cute boutique experience! Super convenient and walkable to a lot of attractions. Rooms can be tight so would just make sure to upgrade on room.
Stayed 3 nights in Dec 2023
Response from Laurent Guidali on 26 Mar 2024
Dear Jennifer,Thank you for choosing to stay with us again and for sharing your feedback! We're thrilled to hear that you enjoyed your second stay and found our boutique hotel experience great.Indeed, our central location makes exploring the attractions convenient, and we're glad you found it walkable. We appreciate your suggestion regarding room size and upgrading options, and we'll certainly take that into consideration.We hope to welcome you back for another memorable stay in the future!Best regards,Crayon Team

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff.
Stayed 4 nights in Nov 2023
Response from Laurent Guidali on 26 Mar 2024
Dear Ali,Thank you for your wonderful review and perfect rating! We're thrilled to hear that you enjoyed our great location and found our staff to be exceptional.Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.Best regards,The Crayon Hotels Team

10/10 Excellent

Ursula, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a cosy hotel in the very centre of Paris. You could walk to the major tourist attractions. The staff was very attentive and made us feel welcome. Thank you.
Stayed 2 nights in Dec 2023
Response from Laurent Guidali on 26 Mar 2024
Dear Ursula,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at our cozy hotel and found our central location convenient for exploring Paris on foot. It's wonderful to know that our attentive staff contributed to making your experience memorable and welcoming.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,The Crayon Hotels Team

8/10 Good

Behzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
The hotel is at a great location close to many sights and restaurants. The rooms are clean and they have good quality soap, body wash, and shampoos. They have a couple of really small rooms that are not really suitable for a couple. You would not have any space to open or store your luggage. There is coffee and fresh fruit in the lobby which is nice. The hotel staff are very friendly and helpful.
Stayed 1 night in Nov 2023
Response from Mashud on 12 Nov 2023
Dear Behzad Dogahe,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our prime location, cleanliness, and amenities.We're sorry to hear about the inconvenience you experienced with the size of the room. We have taken note of your feedback and will certainly consider it as we continuously strive to improve our guest experience. We're glad you appreciated the coffee and fresh fruit in the lobby. Our staff will be pleased to hear that their friendliness and helpfulness made a positive impact on your stay. We hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, very close to the metro. Quiet area. This boutique hotel is new and very clean. Staff was very friendly. I really enjoyed my stay here.
Stayed 5 nights in Oct 2023
Response from Reception on 10 Nov 2023
Dear Guest,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and appreciated our prime location, cleanliness, and friendly staff.We will certainly pass on your kind words to our team, who will be delighted to hear that their hard work is being recognized.Should you choose to stay with us again, we look forward to welcoming you back.Best regards,Team Crayon

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly environment. No complaints
Stayed 1 night in Nov 2023
Response from Mashud on 10 Nov 2023
Dear Guest,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and appreciated our prime location, cleanliness, and friendly staff.We will certainly pass on your kind words to our team, who will be delighted to hear that their hard work is being recognized.Should you choose to stay with us again, we look forward to welcoming you back.Best regards,Team Crayon

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful touristic area.10 mins walk to Louvre and 40 mins to Eiffle tower. Decent restaurants all around. I liked it.
Response from Mashud on 10 Nov 2023
Good morning,We are delighted to read that you enjoyed your stay with us, particularly thanks to our privileged location in the heart of the tourist area.We are also happy to know that you liked the restaurants nearby. We strive to offer a complete experience to our customers, and this also involves discovering local gastronomy.We hope to have the pleasure of welcoming you again during your next stay in Paris.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very convenient to The Louvre. Very walkable. The area around the hotel can get noisy if there are a lot of people in the restaurants and clubs, but that was only the case 1 of the 3 nights I was there. Staff was super helpful and I was appreciative that they knew English as it made it much easier for me. Would definitely stay here again!
Stayed 3 nights in Oct 2023
Response from Mashud on 10 Nov 2023
Dear Peter Smith,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay and found our location convenient for your needs.We're sorry to hear about the noise issue you experienced on one of your nights. Please don't hesitate to contact our reception in such cases, we're always here to help make your stay as comfortable as possible.We're thrilled to hear that our staff was able to assist you and make your stay easier. We'll be sure to pass on your kind words to them.We look forward to welcoming you back on your next visit to Paris.Best regards,Team Crayon

10/10 Excellent

Seamus

Stayed 2 nights in Oct 2023
Response from Léa on 23 Nov 2023
Bonjour, Nous vous remercions pour votre retour positif et espérons vous revoir prochainement !

10/10 Excellent

Yan-Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable quaint little space. Very comfortable bed. Great staff. One note is that soundproofing is from the outside noise not the inside of the building, although it is pretty quiet.
Stayed 7 nights in Sep 2023
Response from Mashud on 10 Nov 2023
Dear Yan-maurice Tremblay,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay and found our staff to be great. We'll be sure to pass on your kind words to them.We appreciate your feedback regarding the soundproofing. We strive to provide a peaceful environment for our guests, so we're sorry to hear that you experienced some noise from within the building. Please don't hesitate to contact our reception team in the future should any issues arise during your stay. We hope to welcome you back to our hotel in the near future.Best regards,Team Crayon

10/10 Excellent

Pooja

Stayed 4 nights in Sep 2023
Response from Elhachemi on 30 Oct 2023
Cher/Chère Madame/Monsieur,Nous tenons à vous remercier beaucoup d'avoir pris le temps de nous laisser une si belle note de 5 étoiles suite à votre séjour dans notre hôtel. Nous sommes honorés que vous ayez passé un moment parfait. Nous espérons vous revoir dans un avenir proche. L'équipe de l'Hôtel Crayon ***

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice room, and amazing customer service. In particular, Myriam at the front desk was extremely helpful and accommodating. Will definitely stay again!
Stayed 1 night in Sep 2023

10/10 Excellent

Meghna

Stayed 1 night in Aug 2023
Response from Elhachemi on 30 Oct 2023
Cher/Chère Madame/Monsieur,Nous tenons à vous remercier beaucoup d'avoir pris le temps de nous laisser une si belle note de 5 étoiles suite à votre séjour dans notre hôtel. Nous sommes honorés que vous ayez passé un moment parfait. Nous espérons vous revoir dans un avenir proche. L'équipe de l'Hôtel Crayon ***

10/10 Excellent

Mazi

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location great staff
The staff is amazing very helpful and smily The hotel is cute and the option for water and coffee all the time is just great Location is perfect as well
Stayed 4 nights in Aug 2023

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Great location and cheap (which is what we were looking for). Staff were helpful and pleasant. Cons- room was very small, not great lighting and not many mirrors to get ready. Guests above and next to were quite noisy for a couple of the nights. Overall didn’t massively effect our stay. Still would recommend if looking for a small hotel in the heart of Paris.
Stayed 3 nights in Aug 2023

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service
A great hotel to use as a base around central Paris. We really appreciated the comfortable bedding and easy check-in. For a future visit, a kettle for the room would be ideal.

10/10 Excellent

Kaitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Small, clean and unique rooms.
Stayed 4 nights in Jun 2023

10/10 Excellent

Kaitlin

Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Lesley, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Kok Leong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As described by earlier reviews, rooms are small and a little dark. Lift goes up to 5th floor, so if you’re on the top floor (6th) you need to walk up a narrow stairwell. Not sure if it is possible with large suitcases. Once you accept these limitations, beds are comfortable and showers are good. Free coffee/tea/chocolate drinks and fruits. Metro less than 10 minutes gentle stroll. Friendly and helpful staff. Would be happy to stay there again.
Stayed 4 nights in Jun 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small and there was no luggage rack. Stand alone closet was so small it was there for looks rather than functionality. Wicker bowl chair at desk was useless and room cleaning staff missed replacing items. I had to come down to fetch a couple of items. And free bottled water wasn’t replenished. Miriam was most helpful and booked an Uber for me to get to the train station when taxis were hard to find. Thank you very much Miriam for your kindness.
Stayed 5 nights in Jun 2023

10/10 Excellent

Irene M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value in first arondisment. 10 minute walk to Louvre. Very safe neighbourhood. Miriam at reception was the true face of Hotel Crayon.---Always available, smiling and supportive in answering navigation questions----booked tickets for us to museums. Couldn't have been happier or felt more welcome in navigating such a grand city as Paris with Moiriam/s help. She deserves 5 stars! Irene and Bruce Barton
Stayed 7 nights in May 2023

10/10 Excellent

Karen

Stayed 2 nights in Apr 2023

8/10 Good

Sukhbani

Stayed 4 nights in Apr 2023

10/10 Excellent

Ramy, Twickenham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying here. Convenient, clean, quirky hotel.
Stayed 3 nights in Mar 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Crayon
Concierge was very helpful, hotel was well decorated and ideally located for metro and louvre, would definitely consider staying again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Sara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing, above and beyond our expectations. We loved our stay at Hotel Crayon, lovely staff and great location. They even upgraded our room and decorated it with balloons for my daughter’s birthday!
Stayed 1 night in Feb 2023

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service
Great team and good location
We stayed here for 3 days and the rooms were clean, colourful and pleasant. Bottles of water supplied in the rooms, all day pastries, coffee, fruit and water in the lobby, which was a lovely touch. Early check in which was great and we left luggage on the last day. super brand of toiletries supplied in the rooms. 7 minute walk to metro's, Westfields shopping centre (extensive place) was nearby and lots of restaurants. Super location and near The Louvre. Cons - shower leaked badly and poor lighting in the room. Super Pro's - the front desk team were very friendly, helpful and kind. Makes a huge difference to your stay - thank you!
Stayed 2 nights in Feb 2023

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location/ near to shopping mall and the Louvre. Didn’t like the flushing of the toilette- it was annoying the way to stop it from the ongoing flushing . Something I would if appreciated is that they wouldn’t have the room cleaning start before 9 a.m. to allow for a more quiet rest.
Stayed 5 nights in Dec 2022

10/10 Excellent

Gaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance from many areas of interest and a few minutes walk from the subway and RER to airport and train stations. Staff was very welcoming and helpful. Great value for money. I will definitely come back.

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Small but unique room. Great location

10/10 Excellent

milagros, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 5 nights in Dec 2022