Ratings based on 373 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Couples
by A verified traveller from Las Vegas

Cool design, great location and wonderful staff.

Posted 18-Dec-2016
Hotel Bel Ami is my favorite in Paris. The location between the two most famous left bank cafes is superb, the rooms are always in great shape and the staff is the most helpful I have encountered.
Comment from Hotel Management
19-Dec-2016 by Richard, Hotel Management
Dear Mike, Thank you for choosing the Bel Ami, and for taking the time to share your experience on Expedia. We are pleased to read that we were able to exceed your expectations and you did like the room and the location. We look forward to the pleasure of welcoming you back to Paris for another great experience. Best regards, Marion Richard
4out of 5
Recommended
for Everyone
by A verified traveller from england

Friendly staff, great location

Posted 14-Nov-2016
Pros: Friendliness, cool and up to date
Cons: Slow room service, poor lighting in bathroom
Location: Very central, lots of lovely streets to explore, musée d'Orsay 12 minute walk.
Apart from the room being a bit small it was very comfortable and clean. Shower only in bathroom and too dimly lit but otherwise fine. Very clean. Expensive but excellent breakfast.
Comment from Hotel Management
14-Nov-2016 by Richard, Hotel Management
Dear Greg, Thank you for choosing the Bel Ami, and for taking the time to share your experience on Expedia. Regarding your room size, we will be pleased to organize a visit on your next stay, so you can choose the room category you prefer to make your stay the most enjoyable. It’s true that the rooms on the left bank are not considered as being spacious generally and the Hotel Bel Ami is not an exception this way. We hope to have the occasion of welcoming you back. Best regards
5out of 5
Recommended
for Everyone
by A verified traveller from london

home from home in Paris

Posted 07-Nov-2016
Location: In the centre of Saint Germain des Pres near good bars, stylish shops and near the metro station so very easy to get from A to B
Great location, friendly staff, stylish decor and extremely clean room. Very welcoming and would always stay there and recommend it to friends
Comment from Hotel Management
10-Nov-2016 by Richard, Hotel Management
Dear Anna, We would like to thank you for sharing your impressions on your recent stay at the Hotel Bel Ami with the Expedia community. We are delighted we could meet your expectations and you could enjoy the central location of the hotel. Thank you for mentionning also the efficiency of the staff, which is truly rewarding. We hope to welcome you back. Best regards Marion Richard
5out of 5
by A verified traveller

Convenient and Helpful Staff

Posted 06-Oct-2016 on Hotels
Great location, courteous and welcoming staff.
Comment from Hotel Management
10-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing the Bel Ami, and for taking the time to share your experience on Expedia. Your enthusiasm for our hotel and also for our employees is very much appreciated and will be a great source of motivation for them. We look forward to the pleasure of welcoming you back to Paris for another great experience. Best regards, Marion Richard
3out of 5
by A verified traveller

Posted 03-Oct-2016 on Hotels
chambre trop petite et personnel bruyant dans le couloir à 8:30 du matin un dimanche pas digne d'un 5*
Comment from Hotel Management
06-Oct-2016 by General Manager, Hotel Management
Cher Client, Nous tenons à vous remercier d’avoir pris le temps d’écrire un commentaire suite à votre séjour parmi nous. Nous avons lu votre remarque sur le bruit de nos équipes et soyez assuré que ce point et d’ores et déjà revu avec les équipes concernées. Nous espérons avoir le plaisir de vous accueillir à nouveau. Cordialement Marion Richard
3out of 5
by A verified traveller

Strategic area but hotel Now OLD and mediocre

Posted 03-Oct-2016
has potential but need renovation so that the experience is fuller. Lobby and bar needs help. Wish to be back if all happens
Comment from Hotel Management
04-Oct-2016 by Richard, Hotel Management
Dear Guest, We would like to thank you for having taken the time to leave your comments on Expedia. We are sorry that your stay didn’t give you satisfaction. We understand that your renovated room didn’t give you satisfaction, I am sorry that we didn’t have the opportunity to find a solution. Should you give us another opportunity to welcoming you back. Best regards, Marion Richard
5out of 5
by A verified traveller

Posted 26-Sep-2016 on Hotels
Comment from Hotel Management
28-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing the Bel Ami, and for taking the time to share your experience on Expedia. We look forward to the pleasure of welcoming you back to Paris for another great experience. Best regards, Marion Richard
3out of 5
by A verified traveller

Convenient and clean. Lovely lobby lounge/bar.

Posted 13-Sep-2016 on Hotels
Our booked and confirmed room was classified as Superior with a city view. We did not have a view of anything more than a rooftop with pipes flanked by walls of adjacent buildings. Disappointing to say the least.
Comment from Hotel Management
15-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for having taken the time to leave a comment. We have taken due note of your goods remarks. You are correct in that our location is very ideal with all the main touristic attractions reachable by walk. We hope to have the occasion of welcoming you back. Best regards, Marion Richard
4out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

A great place to stay in Saint-Germain-des-Prés

Posted 08-Sep-2016
Pros: Staff, decor and location.
We used to stay at the Hotel Lutetia, which we loved. As it's now under significant renovation, we needed to find a new home in Paris.The Hotel Bel Ami was recommended by the same friends who originally introduced us to Lutetia, so we were pleased to try it. The staff is quite helpful and the hotel has very nice decor. Like many European hotels, the room was smaller than we might like, there are no luggage racks (although there are drawers and a small wardrobe), and the hallways are fairly strongly fragranced, as many boutique hotels do nowadays (hope you like ylang ylang). The location is EXCELLENT, being steps from the cafes du Magot and de Flore. Note: while off the main drag, you will hear musette players at the cafes and there is a school across the street as well; so if you have a room on the front, you will hear the musicians (although not at late hours) as well as schoolkids arriving in the AM if you are on the front of the building, as well as garbage collection.
Comment from Hotel Management
12-Sep-2016 by Assistant Administrative, Hotel Management
Dear Tony, Thank you very much for having taken the time to leave a such a nice comment. You are quite correct in that our location is very ideal. And it’s true, that the rooms on the left bank are not spacious, and the Hotel Bel Ami is not an exception this way. Your feedback on our staff is very pleasant to read. We will share it with them We look forward to the pleasure of welcoming you back. Best regards, Marion Richard
4out of 5
Recommended
for Everyone
by A verified traveller

cozy and quiet area but near places to go

Posted 06-Sep-2016
remodeled old hotel, breakfast not good , and area smells
Comment from Hotel Management
08-Sep-2016 by Assistant , Hotel Management
Dear Guest, Thank you for taking out the time to share your experience on Trip Advisor. Please accept our most sincere apologizes for not having met your expectations, we have taken due note of your remarks, which we have already taken action following your comment. Should you give us another opportunity to welcoming you back. Best regards, Marion Richard