Ratings based on 378 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Murrieta, CA

Great location in Paris' 6th.

Posted 21-Feb-2017
Location: The 6th is one of the best neighborhoods in Paris for relaxing, eating, drinking and exploring
The Bel Ami has a wonderful and knowledgeable staff. From the minute we arrived for our five night stay we felt valued as guests from a staff that was accommodating and eager to help. Yes, the rooms are small, but not by Paris standards. The shower was magnificent, the towels thick and the mattresses were great for resting after a long day in the city. An enjoyable lobby bar where they showed French silent moves and the bar staff served great cocktails. Not to be overlooked the concierge staff recommended a great bistro for our Valentines Day dinner that was close to the hotel and where my wife enjoyed perhaps the best meal we have had in our global travels.
5out of 5
Recommended
for Couples
by A verified traveller from Las Vegas

Cool design, great location and wonderful staff.

Posted 18-Dec-2016
Hotel Bel Ami is my favorite in Paris. The location between the two most famous left bank cafes is superb, the rooms are always in great shape and the staff is the most helpful I have encountered.
Comment from Hotel Management
19-Dec-2016 by Richard, Hotel Management
Dear Mike, Thank you for choosing the Bel Ami, and for taking the time to share your experience on Expedia. We are pleased to read that we were able to exceed your expectations and you did like the room and the location. We look forward to the pleasure of welcoming you back to Paris for another great experience. Best regards, Marion Richard
5out of 5
by A verified traveller

Saint-Germain-Des-Pres

Posted 21-Nov-2016 on Hotels
Perfect location. Down the street from Church of Saint-Germain-Des-Pres and Cafe Deux Magot. Lots of shops near by. The hotel's decor is unique and contemporary. The first thing that you'll notice though when you step into the hotel is their aroma candle, which smelled so good!
Comment from Hotel Management
24-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for having taken the time to leave a such nice comment on Expedia. It is a real pleasure to read how much you enjoyed the hotel’s decor and the aroma candle, as well as the location. We look forward to the pleasure of welcoming you back to Paris for another great experience. Best regards, Marion Richard
4out of 5
Recommended
for Everyone
by A verified traveller from england

Friendly staff, great location

Posted 14-Nov-2016
Pros: Friendliness, cool and up to date
Cons: Slow room service, poor lighting in bathroom
Location: Very central, lots of lovely streets to explore, musée d'Orsay 12 minute walk.
Apart from the room being a bit small it was very comfortable and clean. Shower only in bathroom and too dimly lit but otherwise fine. Very clean. Expensive but excellent breakfast.
Comment from Hotel Management
14-Nov-2016 by Richard, Hotel Management
Dear Greg, Thank you for choosing the Bel Ami, and for taking the time to share your experience on Expedia. Regarding your room size, we will be pleased to organize a visit on your next stay, so you can choose the room category you prefer to make your stay the most enjoyable. It’s true that the rooms on the left bank are not considered as being spacious generally and the Hotel Bel Ami is not an exception this way. We hope to have the occasion of welcoming you back. Best regards
5out of 5
by A verified traveller

いいホテルです

Posted 09-Nov-2016 on Hotels
立地の利便性、客室滞在の快適性は高いと思います。 ただ、同クラスのホテルに比べシャワーの水圧が弱く、温度設定がやや低いと感じました。そのため、冬は浴槽で身体を温めてからシャワーを浴びる事をお勧めします。 稀なことでしょうが、お部屋タイプの確認を部屋に案内後荷ほどきの前にしっかりしておく方がいいでしょう。私は予約より下位クラスの部屋をアサインされて、翌日部屋の移動を勧められましたが、荷解きが済んでおり面倒なため辞退しました。逆に言えば眺望が大切なリゾート型ホテルでの滞在とは違うので下位クラスの部屋でも問題なく快適という事です。狭さはパリのホテルですからしょうがないですね。 朝食は感じのいい方と不機嫌な対応の方がおり両極端でした。コンシェルジュサービスはさすがです。大変助かりました。コンシェルジュのLouisさん、当日の難しいレストラン予約をしっかり取ってくれました。 全体的には素晴らしい滞在でした。
Comment from Hotel Management
10-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing the Bel Ami, and for taking the time to share your experience on Expedia. We regret the lack of pressure in your shower and promise that will be supplied very soon We thank you for highlighting all of the different aspects of your experience following your recent stay with us at the Hotel Bel Ami. We hope to have the occasion of welcoming you back. Best regards, Marion Richard
5out of 5
Recommended
for Everyone
by A verified traveller from london

home from home in Paris

Posted 07-Nov-2016
Location: In the centre of Saint Germain des Pres near good bars, stylish shops and near the metro station so very easy to get from A to B
Great location, friendly staff, stylish decor and extremely clean room. Very welcoming and would always stay there and recommend it to friends
Comment from Hotel Management
10-Nov-2016 by Richard, Hotel Management
Dear Anna, We would like to thank you for sharing your impressions on your recent stay at the Hotel Bel Ami with the Expedia community. We are delighted we could meet your expectations and you could enjoy the central location of the hotel. Thank you for mentionning also the efficiency of the staff, which is truly rewarding. We hope to welcome you back. Best regards Marion Richard
3out of 5
by A verified traveller

Posted 28-Oct-2016 on Hotels
Comment from Hotel Management
02-Nov-2016 by General Manager, Hotel Management
Dear Guest, We would like to thank you for sharing your impressions on your recent stay at the Hotel Bel Ami with the Expedia community. we are very much looking forward to your return. Warm regards, Marion Richard
3out of 5
by A verified traveller

Posted 20-Oct-2016 on Hotels
O hotel não é um 5 estrelas. É bom, porém com a diária que cobra acaba não tendo um bom custo-beneficio. Além disso, avisei com antecedência que chegaria ao hotel as 12h, e apesar de avisarem que o Chek in é as 15h, não percebi esforços em atenderem nossa solicitação. Estávamos visivelmente cansados de uma viagem muito longa, mas a alegação era de que o quarto estava sendo limpo e pronto. Bem, mesmo que todos os 100 quartos estivessem ocupados, se o check out é as 12h, que equipe de limpeza demora 3 horas pra limpar um ambiente de 19m?. Resumindo, Ficamos no sofá da recepção 3 horas aguardando. Não voltaria.
Comment from Hotel Management
24-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing the Bel Ami, and for taking the time to share your experience on Expedia. We are very sorry to read that your stay did not meet your expectations. We have taken due note of your remarks. We assure that we will take care of your remarks and hope to be more efficient in the room service for your next visit to Saint Germain des Prés Should you give us another opportunity to welcoming you back. Best Regards, Marion Richard
5out of 5
by A verified traveller

Convenient and Helpful Staff

Posted 06-Oct-2016 on Hotels
Great location, courteous and welcoming staff.
Comment from Hotel Management
10-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing the Bel Ami, and for taking the time to share your experience on Expedia. Your enthusiasm for our hotel and also for our employees is very much appreciated and will be a great source of motivation for them. We look forward to the pleasure of welcoming you back to Paris for another great experience. Best regards, Marion Richard
3out of 5
by A verified traveller

Posted 03-Oct-2016 on Hotels
chambre trop petite et personnel bruyant dans le couloir à 8:30 du matin un dimanche pas digne d'un 5*
Comment from Hotel Management
06-Oct-2016 by General Manager, Hotel Management
Cher Client, Nous tenons à vous remercier d’avoir pris le temps d’écrire un commentaire suite à votre séjour parmi nous. Nous avons lu votre remarque sur le bruit de nos équipes et soyez assuré que ce point et d’ores et déjà revu avec les équipes concernées. Nous espérons avoir le plaisir de vous accueillir à nouveau. Cordialement Marion Richard