Ratings based on 602 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Nice hotel! Close to all tourist spots in Pari

Posted 24-Sep-2017
Five star experience! The hotel is right besides subway and close to all tourist spots. Best part is that this hotel located in safe neighbourhood.
5 out of 5
Recommended
for Everyone
by A verified traveller from clarksville maryland

Posted 03-Sep-2017
Staff were helpful and polite. Hotel was located in a convenient place. Rooms were comfortable.
Comment from Hotel Management
05-Sep-2017 by Alba Arco, Rooms Division Manager, Hotel Management
Dear Guest, Thank you for your review of your recent stay at Hôtel Banke, It was a pleasure to receive your 100% positive account of your time at our five star hotel. We appreciate your kind remark about the friendly, attentive service your received. Thank you for complimenting the room comfort and cleanliness. We are glad our location in the sophisticated Opera neighbourhood suited you. We all really hope that we may be able to see you in the future. Kind regards, Alba Arco, Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Five days in Paris

Posted 01-Sep-2017
The hotel is beautiful, the staff is incredibly responsive and the central location makes getting around quite easy. The only negative is the overpowering scent of insence in the lobby. It is STRONG. We could smell it the minute we left our 2nd floor room until we exited the hotel. Not once, everyday. I'm not particularly sensitive to smell but if you are, the experience may not be for you.
Comment from Hotel Management
05-Sep-2017 by Alba Arco, Rooms Division Manager, Hotel Management
Dear Tracy, Thank you for your review of your recent stay at Hôtel Banke, We are satisfied that you enjoyed a pleasant time at our luxury five star hotel and considered the opulent decoration to be beautiful. We appreciate your feedback about the incense. Most of our guests find this pleasant and refreshing. We are sorry to hear it was not to your personal taste. Thank you for complimenting the superior level of service you experienced. We are glad you benefitted from our central location in the elegant Opera neighbourhood, near Place Vendome. The whole team hope to have the opportunity to welcome you back in the future. Yours Sincerely, Alba Arco, Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Excellent hotel at the heart of Paris

Posted 30-Aug-2017
Pros: The atmosphere and individuality
Location: Close to LeFayette and the Louvre
Firstly the hotel staff were extremely helpful and spoke very good English. There were Eastern incents burning so a nice aroma was in the air. The rooms were dimmy and had a romantic atmosphere to it. Being so close to Galleries LeFayette, the location is unbeatable. The flight hotel for £400 pp for 5 days, CRAZY!
Comment from Hotel Management
04-Sep-2017 by Alba Arco, Rooms Division Manager, Hotel Management
Dear Ching, Thank you for your review of your recent stay at Hôtel Banke We were flattered to receive your 100% positive review of your time at our five star hotel. We are glad you felt well taken care of by our team, and you considered their language skills to be of a high level. We appreciate your kind remarks about the welcoming atmosphere of our beautifully designed hotel which revives the charms of Paris’s “Belle Époque“. We are grateful for your positive feedback about our prestigious location just steps away from Rue Haussmann and the LaFayette galleries. It is satisfying that you considered your stay to represent great value. I hope we have the pleasure of welcoming you back in the not too distant future. My very best wishes,
5 out of 5
Recommended
for Everyone
by A verified traveller from Myrtle Beach, SC

Honeymooner's Perfection in Paris

Posted 29-Aug-2017
Thank you so much to Clara and the rest of the hotel staff for making our honeymoon special! From the moment we came to Hotel Banke we were treated graciously. We received an upgraded room and a special welcome for our honeymoon. Clara was begone resourceful throughout our stay and continued to check in on us. The hotel was very clean, and we loved the smell of the incense in the hallways. Also, very very quiet, safe, and close to metro. Gorgeous rooms and lobby. Weekend staff was not as friendly, but all spoke English to a degree. When we're back in Paris, we'll definitely stay here! Highly recommend.
Comment from Hotel Management
01-Sep-2017 by Alba Arco, Rooms Division Manager, Hotel Management
Dear Alexandra, Thank you for your review of your recent stay at Hôtel Banke, We are honoured you chose our modern five star hotel as the venue for your special occasion. We are delighted that from the moment you set foot in our establishment you experienced warm, attentive, superior service. I will be sure to pass your compliment on to Clara in particular. We have noted your feedback about the weekend team. All of our client facing members of the team have a good level of English. We are satisfied to hear you enjoyed the luxurious opulence of the lobby and rooms. We appreciate your positive feedback about the hotel cleanliness, security, tranquility and beautiful scent. Thank you for complimenting our location in the elegant Opera neighbourhood. The entire team are very much looking forward to hosting you in the future! Warm regards, Alba Arco, Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Cape Cod, MA

A very welcoming hotel

Posted 28-Aug-2017
This was my first visit to Paris and the hotel couldn't do enough to make my stay more pleasant. From the moment I walked in the front door to my leaving at 6:15 in the morning they were so accommodating. I was there for one week and they helped me plan every event from tickets to the Eiffel Tower, a skip the line ticket to the Louvre, and suggestion of places to eat. I will return to Paris again and I will definitely stay at the Hotel Banke! Thanks.
Comment from Hotel Management
01-Sep-2017 by Alba Arco, Rooms Division Manager, Hotel Management
Dear Rich, Thank you for your review of your recent stay at Hôtel Banke, We were delighted to read your excellent review of your time at our modern five star hotel, on your debut trip to Paris! Your compliment about the superior level of service you received is greatly appreciated. I will be sure to let the whole team know. We are glad their recommendations and assistance in your planning made your stay extra smooth and enjoyable. Thank you for letting us know you will return to us for another stay. The whole team looks forward to hosting you in the future. With kind regards, Alba Arco, Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from northern ireland

Such a Lovely Welcome

Posted 22-Aug-2017
We were immediately welcomed by a lovely smiling doorman who took our bags and escorted us in to reception. Reception checked us in and then the concierge showed us to our room and recommend a near by restaurant for dinner which was lovely. Our room clean and comfortable with air conditioning. Overall it's the friendly staff that make this hotel a Great experience. Ps being 3 mins walk to the nearer metro was a plus!!
Comment from Hotel Management
27-Aug-2017 by Alba Arco, Rooms Division Manager, Hotel Management
Dear Guest, Thank you for your review of your recent stay at Hôtel Banke, We were flattered to receive your highly rated review of your time at our modern five star hotel. We are satisfied to hear you enjoyed the friendly and attentive service from our entire team. I'll be sure to pass on your compliment! We appreciate your positive feedback about the room cleanliness, comfort and aircon. We are glad our elegant location just steps away from the Place Vendôme was convenient for your city logistics. We all hope we have the pleasure of seeing you in the future. Best wishes,
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Excellent Hotel Experience!!

Posted 07-Aug-2017
Cons: The only issue around the area was parking. There is a parking garage very close and it would be great if the hotel offered valet parking.
The entire stay was fantastic and we wish we could have stayed longer than three nights. On our next trip to Paris we will surely be visiting Hotel Banke again. Everything from the greeting at the door to the welcoming staff at the front desk was fantastic. The hotel was architecturally beautiful and the rooms were spacious and well appointed. The staff was very helpful in answering all of our questions about the city and pointing us in the right direction from local boulangeries and patisseries to getting around the city for tours. Hotel Banke was well worth the expense and made the Paris experience the best that it could have been. All around great experience with no complaints!
Comment from Hotel Management
10-Aug-2017 by Alba Arco, Guest manager, Hotel Management
Dear Pier, Thank you for you review of your recent stay at Hôtel Banke, It was an honour to receive your highly rated account of your experience at our Modern 5* hotel in the luxurious Opera district. Thank you for your feedback about the parking. There are 2 public parking bays very near by on Rue Chauchat and Galeries La Fayette. We appreciate your positive remarks about the consistently high standards of excellence in all aspects of our hotel, from the wonderful service, to the opulent design. We are glad you were impressed by the room spaciousness and layout. We are satisfied that you considered our hotel to represent good value. All of the team hope we will have the opportunity to see you in the future. Kind regards, Alba Arco, Guest manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

An excellent hotel in Paris.

Posted 17-Jul-2017
Pros: In general, this is an excellent hotel in Paris.
Cons: None.
Location: Very close to Metro lines 7 and 9. Very convenient.
An excellent hotel in Paris. Very close to Metro lines 7 and 9. Very convenient. The shower head is not easy to use.
Comment from Hotel Management
20-Jul-2017 by Alba Arco, Guest manager, Hotel Management
Dear Guest, Thank you for your review of your recent stay at Hôtel Banke, We are thrilled that you considered our elegant 5 star hotel to be excellent. Thank you for complimenting our distinguished location in the Opéra district. We're glad the easy public transport links made your trip convenient. We appreciate your feedback about the shower head. All our rooms feature marble bathrooms. Your high rating for cleanliness and room comfort are received with thanks. It's great to hear you felt well looked after by our team. We really look forward to welcoming you back in the future. Many thanks, Alba Arco, Guest manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel in Paris!!

Posted 05-Jul-2017
Pros: Everything
Cons: All good
Location: Close to sites and shopping, just a good central location.
I've been staying here regularly the last few years, Emilie and her team are fantastic!