Ratings based on 544 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Decent Location

Posted 14-Mar-2017
Great hotel and easy to walk to attractions (although can be a significant walk to some) room was clean and spacious.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2017
Great stay very disappointed to be told they were going to do something special for my birthday and they did nothing if you were not going to do anything then don't say anything. Also we got there exhausted were almost totally asleep and the housekeeping just walked right into the room without knocking that was really shocking.
5out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia

Nice Hotel close to the city

Posted 02-Mar-2017
Pros: very convenience
Cons: so far so good
Location: shopping
Hotel staffs willing to help me to solve the credit card problem
3out of 5
by A verified traveller

Hotel was in a very good location.

Posted 28-Feb-2017
Pros: The location.
Cons: Better understanding and consideration from Reception/management. Fix the doors (which are very heavy) to reduce the potential for slamming.
Location: Excellent.
On my final night (I stayed for 3 nights), other guests were making a phenomenal noise, shouting on the corridors and allowing doors to slam. This went on for a long time. Eventually at 1.30 am I rang reception to ask them to deal with this. My room (108) was on the first floor and I cannot believe that Reception was unaware of the noise. In any case, I had to confront the people in the room next to me (107) myself. The shouting then stopped, but the door slamming continued. I had very little sleep, and had to check out early to catch my flight. I complained to the manager, but all he was prepared to do was to waive the city tax of 19 euros. I am very disappointed. I selected this hotel on the basis that it was part of the SLH collection (I have stayed in several of these before, and always had an excellent experience). I would not stay here again, and because of my experience would not recommend it to others.
5out of 5
Recommended
for Everyone
by A verified traveller from NYC

Work trip - great hotel

Posted 28-Feb-2017
Pros: Staff, rooms, loaction
Cons: Bar service could be better, need more staff
Location: Shopping, walking, sightseeing
Excellent location close to shopping, easy to get around Clean and quiet rooms Super friendly staff
3out of 5
by A verified traveller from Cambridge

Nice hotel but small rooms

Posted 27-Feb-2017
This was a nice hotel and I had booked a larger room but it was still very small. The service and staff were great but it was very disappointing not to have free tea/coffee in our room.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Feb-2017
Cons: Dressing table with mirror would be nice to include in rooms as putting makeup on in the bathroom isn't always practical.
An amazing hotel in the heart of Paris with warm and welcoming staff. I recommend this hotel to everyone and would like to stay here again if I decide to visit Paris again in the future.
5out of 5
Recommended
for Everyone
by A verified traveller

Great stay

Posted 09-Feb-2017
Boutique hotel with great location for shopping and opera
5out of 5
Recommended
for Business Travellers
by A verified traveller from Sydney, Australia

Cool Hotel in the heart of the Shopping World!

Posted 01-Feb-2017
Pros: Decor & Location
Cons: A light breakfast included with you room stay
Location: Department stores, Boutiques & Metro station
This is my 2nd time staying at this hotel & I must say they have polished up their service & facilities since a year ago! I love the decor & the comfort that this gorgeous hotel provides. The room is clean, comfortable & the toiletry selection provided in is amazing. The extra touches include a weather card left on your bed with a chocolate and a copy of a newspaper delivered on your first night stay from your country of origin, totally making you feel special here. The location is fabulous if you a devoted shopper with the major department stores only a 5 min walk & the metro stations are also closely located as well. I thank the bellboy who looked after me on my early departure because not only did he organize a taxi promptly but also a coffee & some sweet treats while I waited (very impressed). I now look forward to my next stay here!
5out of 5
Recommended
for Everyone
by A verified traveller from S

Lovely hotel close to lots of great parts of Paris

Posted 28-Jan-2017
Staff were really lovely and helpful, hotel comfy and very nice.