Ratings based on 151 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Canada

Fabulous concierge. Great location

Posted 04-Nov-2016
Hotel was about to close on our last day of our stay for renovation. The carpets were worn. Would love to go back when they reopen in a year. Stellar staff
4out of 5
by A verified traveller from N ireland

Good location.

Posted 01-Nov-2016
Pros: The staff were excellent. Very helpful especially the concierges who organised tickets and recommended and booked restaurants for us.
Cons: It was a bit tired and carpets were slightly threadbare but they are closing for 8 months for refurbishments so should be great next year.
Location: Lots of restaurants and shops.
1out of 5
by A verified traveller from k

Nicht mal 100 Euro die Nacht wuerde ich da schlafe

Posted 31-Oct-2016
Pros: Service und Lage
Cons: Alles andere
Location: Champs Élysée 10 Minuten zu Fuß Élysée Haus 3 Straßen weiter
Das Hotel sieht von außen sehr altmodisch schick aus! Service ist auch super, alle super freundlich und kompetent! Aber die Zimmer sind so alt und abgenutzt das geht garnicht... für 380 Euro für 2 Nächte war dies viel zu überteuert für solch ein altes und abgenutztes Hotel! Die Wände im Zimmer waren angemalt an mehreren Stellen, Nachttischlampe hing über dem bett schief und war mit tape befestigt. Fliesen im Bad hingen runter.. Teppich mit flecken
4out of 5
by A verified traveller

Posted 15-Oct-2016
Floors squeaked, air didn't work, elevator shook every time you rode it
3out of 5
by A verified traveller

Older hotel

Posted 05-Oct-2016
Great location but the rooms are old. I wouldn't stay here agin for the price.
4out of 5
by A verified traveller from GT

Location

Posted 29-Sep-2016
Great location, Walking distance of great places.
3out of 5
by A verified traveller

Posted 06-Sep-2016 on Hotels
Venligt og serviceminded personale. Hotellet er ok, men er føles ikke som et firstjenet hotel grundet facaliteter og renlighed.
4out of 5
by A verified traveller from buffalo, ny

very nice accommodations

Posted 05-Sep-2016
Great location, very nice accommodations at a fair price :)
4out of 5
by A verified traveller from Michigan

Location and pleasant, helpful staff

Posted 28-Aug-2016
Pros: The location was perfect for walking to locations we wanted is see. Also that staff was excellent - see above for the only exception.
Cons: Move the gray haired concierge to a non customer contact position.
Location: Many eating and shopping choices.
Everything was nicer and friendlier than expected - except the older gray haired concierge. From the first contact, with the front desk personnel to check out 16 days later every single person was friendly and professional. The two other concierge were very friendly and extremely helpful. The young men that help the concierge were also friendly and helpful. The bellboy friendly and helpful. The bar staff friendly and helpful. The older gray haired concierge mean, rude and disrespectful. I'm shocked that he has that job. He made walking through the lobby uncomfortable. Never a welcome or smile. It is clear that management insists on a professional approach when dealing with its' customers, not sure why that one concierge is still working in a customer contact position. The Overall and Hotel Staff would have received a 5 rating if not for that one person. He will probably be happy to know that he affected our vacation in a negative way.
4out of 5
by barbara

This traveller left a rating score only Posted 11-Aug-2016 on Hotels