The hotel is centrally located to a lot of the attractions in the heart of Paris. You can either walk up to 20min or take a quick train ride to your desired destination. The room is very tiny, but it wasnt the room size that left me disappointed. I encountered a rude staff member while trying to gain access to the hotel early one morning. Also, the shower stall leaked water onto the floor despite have the sliding door being closed.
The hotel staff overall was very helpful and pleasant, it wasnt until I tried to gain access to the hotel at 4am one day that I encountered a problem. I was told the front desk is staffed 24hrs. Upon arrival no was there and the door was locked. After a couple of minutes of pressing the buzzard and knocking on the door a staff member appeared in the distance however he was busy in the mirror fixing his hair. Instead of warmly greeting us after opening the door he asked why didnt we ring the bell. I ignored his rudeness and attempted to go to my room. The main chamber door to my particular room was closed & locked. I was never given a key to the chamber door, only to my room. I went downstairs explained the situation, he took my card to re issue my access. I went back upstairs and the card did not give me entry to the chamber door. I had to go downstairs again and explain the situation. No apologies were offered he just gave me a new card for the chamber door.
Comment from Hotel Management
27-Apr-2018 by Rita, Hotel Management
We would like to thank you for taking the time to give us the feedback following your stay in our hotel.
We are very sorry to hear that you are disappointed with your stay. We have taken good note of all your comments and would like to apologize for the inconvenience caused.
Thank you for your understanding and for helping us to improve the quality of our service.
With all our very best regards