Ratings based on 694 Verified Reviews

3.6 out of 5
76% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Washington, DC

Disappointing stay

Posted 19-Apr-2018
The hotel is centrally located to a lot of the attractions in the heart of Paris. You can either walk up to 20min or take a quick train ride to your desired destination. The room is very tiny, but it wasnt the room size that left me disappointed. I encountered a rude staff member while trying to gain access to the hotel early one morning. Also, the shower stall leaked water onto the floor despite have the sliding door being closed. The hotel staff overall was very helpful and pleasant, it wasnt until I tried to gain access to the hotel at 4am one day that I encountered a problem. I was told the front desk is staffed 24hrs. Upon arrival no was there and the door was locked. After a couple of minutes of pressing the buzzard and knocking on the door a staff member appeared in the distance however he was busy in the mirror fixing his hair. Instead of warmly greeting us after opening the door he asked why didnt we ring the bell. I ignored his rudeness and attempted to go to my room. The main chamber door to my particular room was closed & locked. I was never given a key to the chamber door, only to my room. I went downstairs explained the situation, he took my card to re issue my access. I went back upstairs and the card did not give me entry to the chamber door. I had to go downstairs again and explain the situation. No apologies were offered he just gave me a new card for the chamber door.
4 out of 5
by A verified traveller

Posted 01-Mar-2018
Hotel staff were lovely. Room very small and in need of a refresh.
Comment from Hotel Management
01-Mar-2018 by Rita, Hotel Management
Goodmorning, Thank you for your feedback. Best regards
2 out of 5
by A verified traveller from atlanta, Ga

Nice enough boutique hotel if you plan on being...

Posted 30-Jan-2018
Out a lot during your stay in Paris. WiFi was incredibly shorty- No irons in room Closest outlet for charging across the room and not near a table ( I had to put items on the floor) Was on the second floor so go LOTS of street noise (not a huge deal) Incredibly small showers that leaked into the toilet area. Cute breakfast though. Nice enough staff that spoke English.
Comment from Hotel Management
05-Mar-2018 by Rita, Hotel Management
We would like to thank you for taking the time to fill out the customer questionnaire following your stay in our hotel. We are very sorry to hear that you are disappointed with your stay. We have taken good note of all your comments and would like to apologize for the inconvenience caused. The iron are at the reception desk, we have mention in the guest directory in ypur room. Thank you for your understanding and for helping us to improve the quality of our service. With all our very best regards
3 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta USA

Reliable Experience

Posted 03-Jan-2018 on Orbitz
Pros: Location; Bed size.
Cons: Hotel is getting a little worn. Still a decent place for the money but I've stayed here before a few years ago and it's a little different.
Great location and excellent daytime staff. The night staff is not as nice but wasn't bad. Good wifi & attractive hotel lobby. The rooms are starting to show their age but overall it was a good stay at a decent price and I'd stay here again without hesitation.
4 out of 5
Recommended
for Everyone
by A verified traveller from san diego

Paris

Posted 30-Nov-2017
We stay for 10 days. The hotel is located near 3 metro stops. Great bakery next door. The staffs are great. Our room is small but clean and comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveller from portsmouth

Great location

Posted 31-Oct-2017
Great location Friendly staff Very small room Dark lighting
Comment from Hotel Management
10-Nov-2017 by Rita, Hotel Management
Dear Guest , Thank you for your visit and comment. Have a nice day. Rita
5 out of 5
by Daryah

Good stay for a good price

Posted 12-Oct-2017 on Hotels
The hotel is very nice, the room was very clean. The breakfast is pricey but there are so many bakeries on the street so we bought a few bake goods and ate them. The room is a bit small but it was ok, you just had everything you needed, the hotel is in a nice neighborhood.
Comment from Hotel Management
10-Nov-2017 by Rita, Hotel Management
Dear Guest, Many thanks for the time taken for your comments. We look forward to welcoming you again soon. Very best regards, Rita
2 out of 5
by A verified traveller

Posted 02-Oct-2017
a teeny tiny room -- way overpriced for what you get
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 24-Sep-2017
Cons: AC should be working
The hotel was nice, clean and spacious. However, the AC didnt work for the night we spent there. Overall, a good experience.
3 out of 5
by A verified traveller from canada

Room was too awkward, slanted ceilopings.

Posted 22-Sep-2017
Location okay. Hotel good for short stay. Rooms not good enough for extended nights.