Ratings based on 1,881 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from seattle

What happened to customer service?!?

Posted 23-May-2017
Pros: The room was very clean and spacious.
Cons: Customer service!!!!!!!!!
Location: By the airport but isolated from everything. There was nothing to do nearby without taking a shuttle back to the airport.
The staff were not at all interested in engaging with us (maybe because we had booked through Expedia and not through Hilton.com and/or because we were not business travelers?). The service in the bar was horrible: slow and overpriced. The morning staff was down-right rude.
4 out of 5
Recommended
for Everyone
by A verified traveller

all good except dinner service

Posted 21-May-2017
Pros: noted above
Cons: see above
Location: n/a
Sat down at 7, left table at 10:30 or so. Waiters filled with excuses for slowness (some being our fault, supposedly), and one member of our party never got one of his dishes (and left for bed due to early flight). Dr. Steinberg
3 out of 5
by A verified traveller from Poole

convenient airport hotel.

Posted 25-Apr-2017
Pros: Convenient and impressive.
Cons: Sort out the TV and make the drinks more affordable.
Location: Location near airport with excellent shuttle service
A beautiful lobby and atrium and comfortable room. However there were no English speaking channels on the TV which was very annoying as, after a drink and dinner, there is not much else to in an airport hotel. The drinks in the bar were very expensive and the service very slow.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from tokyo

A little bit far from Terminal 2

Posted 17-Apr-2017
Pros: Suitable for 1 night stay While transit
Cons: NA
Reasonable access to the centre of Paris. The rate is reasonable.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tucker, GA

Great hotel near the airport.

Posted 16-Apr-2017
Pros: I liked the friendly staff, clean rooms, and close proximity to the airport.
Cons: I asked for 3 rooms close to each other. They gave us 3 rooms on the same level but one room was on the other wing of the floor.
Location: Close to the airport for quick access to the airport.
We only spent one night at this hotel and checked in at 10 pm. Called hotel to report our late arrival but they said it not be a problem. I choice this hotel since we had an early flight out the next day. Their free shuttle to the airport starts at 7am and runs every 15 min. It took us straight to our international terminal.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Apr-2017
Great location, easy to get to CDG. Bathroom was clean but could use a little update
4 out of 5
by A verified traveller from US

CDG airport close by hotel

Posted 10-Mar-2017
Pros: quiet room located facing inner court. Restaurant food very good.
Cons: Check in for HH members
Location: close to airport but shuttle service not adhering to the every 20' schedule. Drivers not the friendliest waited 35' for a ride
The check in and check out was below expectations for a Hilton hotel. Check in: slow and the lady at HH check in talks faster than she thinks. Not efficient at all. Se could not find my reservation and then when she did she tried to tell me my named was spelt wrong... She kept speaking Spanish with a colleague not paying attention to me. Check out: no one at the counter in the morning at 6 am till 5' after we rung the bell. (4 guests waiting) Restaurant was nice and good food with excellent waiters but a bit overpriced. Most business people have dinner and drinks in the executive lounge leaving the restaurant and bar area empty.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Very convenient hotel.

Posted 08-Mar-2017
Very convenient to the airport. Rooms larger than most hotel rooms in Paris.
4 out of 5
Recommended
for Everyone
by A verified traveller from St Maarten

Good Hotel close to CDG

Posted 26-Feb-2017
Pros: Proximity to the airport. Comfort of the rooms - perfect after a long flight.
The Hilton is a good hotel located very close to CDG. The rooms are spacious and clean. The staff is very friendly. The bar and dining area is functional.
1 out of 5
by A verified traveller from g69 7bs

Hotel lobby lovely that's about it

Posted 26-Feb-2017
My fiancé surprised me by taking me to Paris for Valentine's Day and we stayed at the Hilton for 2 nyts which was too long to be honest for 1 the staff were so arrogant and no help 2. The maids apparently cleaned the room leaving glasses and rubbish behind 3. The food is disgusting and when u order something off the menu it comes completely different and when u call room service to ask why u get the reply of it's just what the chef wants to prepare at the time plus English is terrible nobody can understand you I'd never recommend to anyone n rooms are expensive aswel it was a nightmare all I can say is we were lucky we were out sightseeing the whole time or it would have been a really worse experience!!!!