Ratings based on 2,885 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 13-Jun-2018
The hotel was beautiful, the staff friendly, the location was great too.
5 out of 5
Recommended
for Everyone
by a verified traveller

Nice hotel in good location

Posted 12-Jun-2018
Twenty minute walk from guard de Nord station in rebulique square ,plenty going on ,good access to main attractions ,metro station outside
Comment from Hotel Management
13-Jun-2018 by Customer Service, Hotel Management
Dear Anonymous, Thank you very much for taking the time to share these words further to your stay in Paris with us. Our teams will be delighted to hear that you enjoyed our hotel and its great location. We are very much looking forward to your next stay with us, which hopefully will be very soon! Yours sincerely, The Guest Relations Team Crowne Plaza Paris République
5 out of 5
Recommended
for Everyone
by a verified traveller from Columbus Oh

Best hotel I've ever stayed in in Europe

Posted 10-Jun-2018
Pros: Everything
Staff was great concierge was most helpful the metro is steps from the hotel lobby. Overall experience was as good as it gets
Comment from Hotel Management
12-Jun-2018 by Customer Service, Hotel Management
Dear Danny, What a wonderful comment on the hotel and our services, we thank you very much for sharing them (also) on Expedia. The entire team can’t wait to welcome you back. Yours sincerely, The Guest Relations Team Crowne Plaza Paris République
5 out of 5
by a verified traveller

Posted 08-Jun-2018
Great hotel. No problems. Rooms were bigger than expected.
Comment from Hotel Management
08-Jun-2018 by Customer Service, Hotel Management
DearAnonymous, Thanks for your review saying that Crowne Plaza Paris Republique is a “great hotel". We do hope that we will have the pleasure of welcoming you back on a future occasion. Yours sincerely, The Guest Relations Team Crowne Plaza Paris République
4 out of 5
Recommended
for Everyone
by a verified traveller from Chicago

Nice hotel

Posted 08-Jun-2018
Nice hotel and close to cafes, restaurants and shopping. Has main square in front of hotel that constantly has activities going on. Can be noisy. Breakfast was expensive, but was an open buffet. NO PARKING, you will need to park in underground lot around the corner at like $25 a day. Verify room with air conditioning before you book.
Comment from Hotel Management
08-Jun-2018 by Customer Service, Hotel Management
Dear MC, We would like to thank you for having chosen to stay with us at the Crowne Plaza Paris République and for your time to share your experience with our future clients. We are pleased to learn that you took time to explore and appreciate the shopping area and its restaurants around the hotel. Also, It is true that we do not have a parking at the hotel but the underground parking is really close ( the street just behind the hotel ). We all hope to have the pleasure of welcoming you back often! Yours sincerely, The Guest Relations Team Crowne Plaza Paris République
3 out of 5
by a verified traveller

Posted 07-Jun-2018
Front desk Staff could have been more friendly and helpful .
Comment from Hotel Management
08-Jun-2018 by Customer Service, Hotel Management
Dear Anonymous, How sorry we are to read your review following a recent stay at our hotel, but never-the-less thank you for taking the time to express your views. It is inexcusable that you left our hotel with the feeling that “ Front desk Staff could have been more friendly and helpful ”. Be sure we will investigate if there is a failure in our staff's attitude to respect procedures. We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs. Yours sincerely, The Guest Relations Team Crowne Plaza Paris République
5 out of 5
Recommended
for Everyone
by a verified traveller from USA

Nice hotel. Excellent location.

Posted 06-Jun-2018
Very close to metro station. Located on a square surrounded by shops and restaurants. Excellent staff. We took the metro everyday. Easy to get around.
Comment from Hotel Management
06-Jun-2018 by Customer Service, Hotel Management
Dear Lynda, Thank you very much for taking the time to share these words further to your stay in Paris with us. We are proud that we were able to fulfill all your needs and we are glad that you spent an excellent stay with us while you were in Paris. We do hope that we will have the pleasure of welcoming you back on a future occasion. Best Regards, Customer Service Crowne Plaza Paris Republique
5 out of 5
by a verified traveller

Posted 05-Jun-2018
Comment from Hotel Management
06-Jun-2018 by Customer Service, Hotel Management
Dear Anonymous, Thank you very much for well noting your stay at Crowne Plaza Paris-République. Please do not hesitate to tell us more next time as your enthusiasm is a wonderful source of motivation for our entire team We do hope that you will come and stay with us again. Yours sincerely, The Guest Relations Team Crowne Plaza Paris République
2 out of 5
by a verified traveller from Chicago

Hotel is very overpriced

Posted 05-Jun-2018
Would not recommend. I sent message via expedia requesting for an early check in . I was there only 20 mins before the standard 3 pm check in. While i was speaking with a gril and telling her. Some hot headed guy butted in and says we never get any communication from expedia so just shut up and wait . Infact i see my message was received and read from expedia alp. My previous response for having 2 rooms close by each other was accommodated. The manner in whcih the Hotel guy responders irritated me. Instead says that room is not ready so you have to wait. Room is okay no issues . But staff wt check is not friendly. Will never book at this hotel
Comment from Hotel Management
07-Jun-2018 by Customer Service, Hotel Management
Dear Sreeram, We are most embarrassed to read your posting. We obviously will be carefully reviewing the various issues raised and thank you for feedback, essential to our existence. We take seriously our commitment to high standards and regret that on this occasion we did not meet completely your expectations. So, managers will take the necessary actions to prevent this behavior from happening again. Please accept our apologies for this situation as the policy of the hotel is certainly not rudeness and as you could read on reviews, many customers note that our staff is very friendly and professional. We do hope that the image of Crowne Plaza will not be completely tarnished by your experience and to have the opportunity to welcome you again should your next trips bring you back to Paris. Yours sincerely, The Guest Relations Team Crowne Plaza Paris République
3 out of 5
Recommended
for Everyone
by a verified traveller from USA

Posted 04-Jun-2018
Close to metro, shops and restaurants. Good breakfast and helpful staff
Comment from Hotel Management
05-Jun-2018 by Customer Service, Hotel Management
Dear Anonymous, We are pleased to learn that your overall impressions were positive but we would have been interested in knowing more about your negative points… for improving our services where our guests feel it is necessary. We hope that should you have the occasion to return to Paris that you would consider us again. Yours sincerely, The Guest Relations Team Crowne Plaza Paris République