Ratings based on 2,635 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jun-2017
The rooms are small but clean. The price per night was a bit high for the area. Location was a at least two miles from major attractions but the tube was steps away.
1 out of 5
by A verified traveller from Darlington, SC

Sublet my room and took my gifts!Smaller room ...

Posted 12-Jun-2017
I'm a teacher who took a student to meet her pen pals. We had a hotel room in Paris. We had to go to see the pen- pals in Poitiers. They took the gifts that I had received and purchased, sublet our room and gave us a smaller room when we returned. Quite a shock when our key didn't work! No compensation....they said they needed time to investigate. They even asked if my insurance would cover it!!!!
Comment from Hotel Management
19-Jun-2017 by Customer Service, Hotel Management
Dear French Teacher, We are very sorry and also surprised that you felt compelled to post this misleading review, as your version makes us look negligent and inattentive to our customers’ needs. Indeed, there has been a miscommunication concerning the fact that you were leaving the room for some days. However, not only were you given the best attention by all our staff at the time of you reporting the incident, but our managers personally met you to fully explain the procedure to follow for refund. Taking into account the follow-up done by the hotel, we reckon that your comment is highly unfair. Best regards, The Guest Relations Team Crowne Plaza Paris République
5 out of 5
Recommended
for Everyone
by A verified traveller

Large room for three adults

Posted 09-Jun-2017
Location: Location is perfect. Directly across from the subway. La Tavern across the street became our evening stop to have a drink and discuss our next day.
The room was spacious for three adults. The separate toilet from the sink and shower was nice. Concierge was very helpful in providing tickets to the Louvre.
3 out of 5
by A verified traveller

Posted 05-Jun-2017
Skateboarders until 2am in the morning making noise in center square every night. Rooms need updating. Hotel restaurant over priced and staff was below average.
Comment from Hotel Management
12-Jun-2017 by Customer Service, Hotel Management
Dear Traveler , It is with great regret we read that your stay was not to your expectations but we do hope that this will not deter you from choosing IHG hotels in the future as your feedback and loyalty are truly appreciated. Yours sincerely, The Guest Relations Team Crowne Plaza Paris République
4 out of 5
Recommended
for Everyone
by A verified traveller from Puerto Rico

great location

Posted 05-Jun-2017
great location, close to metro station, not far from important tourist sites
2 out of 5
by A verified traveller from Los Angeles, California

Tiny rooms not comfy

Posted 05-Jun-2017
Pros: The gym was nice and the staff showed great customer service.
Cons: don't give your guests used toilet paper rolls. your room for two should be for one
Location: lots of restaurants near by and a demonstration platform so you can see a lot of events happening.
For one we got used toilet paper rolls placed in our hotel during our first hotel service request, I have never experienced that before. Second, the hotel was so small we didn't have space to even open one luggage. The staff however were very welcoming and generous. It was outdated with limited TV options as well.
Comment from Hotel Management
12-Jun-2017 by Customer Service, Hotel Management
Dear Dee, We thank you very much for choosing the Crowne Plaza Paris République for your stay and for pointing out our “very welcoming and generous” staff. And, we would like to express our most sincere apologies for the disappointment that you did experience during your stay regarding toilet paper rolls, but be assured that your review has been shared with our Management team in order to understand what you meant exactly. Yours sincerely, The Guest Relations Team Crowne Plaza Paris République
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to Republique

Posted 04-Jun-2017
Pros: The management was responsive to issues.
Location: Easy to get downtown and all the sightseeing opportunities.
The management was responsive to room issues with the sink and bath tube.
5 out of 5
Recommended
for Everyone
by A verified traveller from Baja

Fabulous location where the action is!

Posted 02-Jun-2017
Nice hotel, larger-than-usual rooms for Paris, good price, and fabulously located on La Place de la République. This is where protests are centered as well as wonderful play areas for children. Lots of restaurants, metro almost out the door that will take you anywhere in Paris, and easy walk to many top spots.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel in city Centre and fabulous stay

Posted 31-May-2017
Fantastic experience and hotel, awesome room, amazing view, great breakfast and amazing staff (except one oversmart Chinese girl at breakfast)
5 out of 5
Recommended
for Everyone
by A verified traveller from cincinnati

Near center of Paris

Posted 30-May-2017
Nicely located at a city square with good restaurants and shops. Great staff