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Reviews of Prince Albert Montmartre

3 out of 5
Prince Albert Montmartre
RUE ORDENER,116, Paris, PAR

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 356 reviews" "
Rating 8 - Good. 158 out of 356 reviews" "
Rating 6 - Okay. 26 out of 356 reviews" "
Rating 4 - Poor. 14 out of 356 reviews" "
Rating 2 - Terrible. 3 out of 356 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at this hotel. The staff were very friendly and the facilities were clean and in goos condition. Very convenient location for public transport.
Stayed 4 nights in Feb 2024
Response from Hotel Prince Albert Montmartre Team on 1 Apr 2024
Greetings from Paris!Thank you so much for choosing Hotel Prince Albert Montmartre for your recent stay in Paris. We are thrilled to hear that you had such a lovely experience with us.It's delightful to learn that you found our staff to be very friendly and that our facilities were clean and in good condition. We strive to provide our guests with a memorable experience, and your kind words are truly rewarding for our efforts.We're also glad to hear that our convenient location for public transport added to the enjoyment of your stay.We hope to have the pleasure of welcoming you back again on your next trip to Paris.Warm regards,Hotel Prince Albert Montmartre Team

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Mohamad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night at the property. The room size is good compared to Paris hotels. The room was clean and quiet. The neighborhood is safe and nice with easy access to metro line and bus as well as lots of food places and bars around.
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We had an excellent stay at the Prince Albert Montmartre Paris. The hotel was in a great location, handy for the metro and quite a few local places to eat. The staff were very friendly and helpful, the hotel was modern and very clean, our room was very comfortable, the bathroom was great and the breakfast was one of the best buffet selections we have seen. All at a great price too. Highly recommended!
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet room
Really enjoyed our quiet and very comfortable stay here. The only issue we had was that WiFi signal was poor / at best, patchy. But otherwise a great stay.
Stayed 2 nights in Feb 2023
Response from Kristine/Front desk Manager on 19 Apr 2023
Dear Guest,Greetings form Hotel Prince Albert Montmartre!We're happy to know that you enjoyed your stay with us. Looking forward to welcome you again for your next visit in Paris Best RegardsKristine /Front desk Manager

10/10 Excellent

Russell, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a two-night business trip this was just right. Felt like a good area where people are happy to live and not touristy with a good choice of eating places if you walked around and explored. The room had everything you need and was very clean. Staff were very pleasant to deal with and no problem leaving luggage before check in or after check out. I'd come back

8/10 Good

Jonathan

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2022

10/10 Excellent

Anne-Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and well designed. Great location
Stayed 1 night in May 2022
Response from Jean Marc // Réception on 16 Jul 2022
Greetings from Paris, We are very happy to read this comment and especially delighted that your stay was good in our hotel Prince Albert Montmartre. We will be more than happy to welcome you for your next stay in Paris. Warm regards, Jean Marc // Front desk

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, clean and comfortable room
Stayed 1 night in Nov 2021

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room decor, friendly staff, good location, adequate price
Stayed 1 night in Nov 2021

8/10 Good

Anjelica, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front of desk staff extremely helpful and well informed.
Stayed 2 nights in Oct 2020
Response from Faiza on 13 Oct 2020
Dear Angelica, We are happy that you enjoyed your stay and hope tu greet you on your next trip. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Experience
Great location friendly and helpful staff, rooms were clean and comfortable. Breakfast was average however enjoyed our stay overall.
Stayed 2 nights in Feb 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great neighborhood, plenty of food options and transportation choices within easy walking distance.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reception Staff were the most helpful, loveliest people! They couldn’t do enough for us.
Stayed 7 nights in Dec 2019
Response from Isabelle LJ / GM on 17 Dec 2019
Merci

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montmartre stay
Found this hotel on Hotels.com. Room #604 Americans need to get over the size of European hotel rooms. You should be using them to shower and sleep in, get out and enjoy the place you are visiting !! This was a single room, just a little bigger than most cruise ship cabins I have been in. But the space was perfect. A comfortable, clean twin bed, a desk, a decent closet to hang clothes complete with safe, and still room to set large luggage on the rack provided. The bathroom was almost as big as the room because it was a handicapped accessible room. Front desk staff was always great. It’s France, there was always a good morning and good evening when you come and go. One gentleman called a restaurant for us to get our reservations, and other called a cab when two Uber’s declined us. It was a great area. Jules Joffrin and Lamarck–Caulaincourt metros nearby. Plenty of boulangeries, chocolate shops, and restaurants very close by. It was safe wandering the early morning markets as they set up and coming back around 10 pm. I might suggest not taking a sixth floor room, although after the second morning I got used to it. Before sunrise, the pigeons begin to wake up and you can hear them move on the metal roof. The elevator is actually large enough for six people or two Americans and their luggage.
Stayed 11 nights in Nov 2019
Response from Isabelle LJ / GM on 17 Dec 2019
Merci

4/10 Poor

Stephanie R

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer service but great value for money
Everything was great until checkout. I loved the location, the room, etc. however when it was time to checkout I was preparing for an on time departure. Unfortunately the staff began to harass me by calling and knocking on my door several times to tell me to leave even though it wasn’t 12pm yet. This was stressful and unnecessary. Even with the disruptions I was able to leave at exactly 12pm but the receptionist continued to yell at me for not leaving early! He said you can’t leave at 12, you have to leave before but he couldn’t tell me exactly what time he had expected me to check out. It was ridiculous. I have never been treated like this in any other hotel and I travel about twelve weeks a year. Aside from this man, the stay was lovely. When I emailed the hotel, the ignored me instead of apologizing.
Stayed 3 nights in Nov 2019
Response from Isabelle GM on 4 Dec 2019
Dear Guest, we regrets to listen your comment , i no receive your mail, I regrets this situation and I talk with my colleague. we sincerely regret this situation and as you can see this situation is exceptional. We want customers to be well treated. thanks for your understanding.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the staff amazing and all charming and helpful. I would definitely stay here again and recommend to anyone. And the two Maliks. Thank you,
Stayed 2 nights in Nov 2019
Response from Isabelle LJ on 27 Nov 2019
Merci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff they were very helpful. However room service did not come to clean my room one of the nights and also the server was down one night so no Wi-Fi to connect to the internet
Stayed 3 nights in Oct 2019
Response from Isabelle LJ/ GM on 28 Oct 2019
Merci

8/10 Good

Malori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel, great service. Very clean, the one little draw back is it’s kind of a walk to the Montmartre and to public transit. But I would stay there again because of how great the hotel was.
Stayed 3 nights in Oct 2019
Response from Isabelle LJ / GM on 25 Oct 2019
Merci

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel in the 18 arrondisement
Good hotel with many restaurants in the area and close to subway station. You can walk to Sacre Coeur and have a nice view if the city. Hotel infrastructure is modern and two people with small luggage can be comfortable but larger luggage can be a challenge given the size of the room.
Stayed 3 nights in Sep 2019
Response from Isabelle LJ on 3 Oct 2019
Merci

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, lovely hotel, friendly helpful staff at reception 24/7, comfortable room. Thoroughly recommend.
Stayed 2 nights in Sep 2019
Response from Isabelle LJ on 1 Oct 2019
Merci

8/10 Good

JoshB, Tampa Florida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very old and only has about 30 rooms so the staff knows who you are. Each room has an individual ac unit which is nice. The windows also open to the patio areas. There is an obvious language barrier with the staff but they do their best to ensure you get what you need. Some reviewers say they are rude but I believe it to be the difference in languages.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in i was greated by a very friendly and helpful gentleman who answered all questions I had. I was pleased to find out that upon check in my room was upgrated to that of the front balcony room with a great view of the Rue Ordner. The style and cleanliness of the room and hotel as a whole were great. Highly recommended and will be back.
Stayed 2 nights in Sep 2019
Response from Isabelle LJ on 17 Sept 2019
Merci

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Close to train station while dated and not pretty clean.
Stayed 1 night in Sep 2019
Response from Isabelle LJ on 16 Sept 2019
Merci

10/10 Excellent

JAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Isabelle LJ on 9 Sept 2019
Merci

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel but had to pay extra as breakfast was not included on your site. Nevertheless breakfast was good. Only complaints are that they should see to the air con system as it did not seem to work well despite lowering the temperature. Also receptionists not very well clued up on what is what in Paris. Needs some information education!!
Stayed 2 nights in Aug 2019
Response from Isabelle LJ on 14 Aug 2019
Merci

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a visit to Paris. Staff was friendly and helpful. Comfortable rooms.
Stayed 3 nights in Jul 2019
Response from Isabelle LJ on 31 Jul 2019
Merci

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near montmartre
Nice hotel near montmartre. The bed is comfortable and there is no noise in the room. The only downside is that there is no refrigerator in the room what can be a problem in the summer.
Stayed 3 nights in Jul 2019
Response from Isabelle LJ on 31 Jul 2019
Merci

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tge best thing about the hotel was ther staff... I was surprised to know the hotel did t have an ice machine of water for sale. Room were nice but a bit tight
Stayed 3 nights in Jul 2019
Response from Isabelle LJ on 14 Jul 2019
Merci d'avoir séjourné parmi nous

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE MAID DID A GREAT JOB OF CLEANING AROUND THE "STUFF" ON FLOOR!
Stayed 7 nights in Jul 2019
Response from Isabelle LJ on 14 Jul 2019
Merci d'avoir séjourné parmi nous

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and very clean hotel in Montmartre
The hotel is very clean, located near great little cafes, chocolatier shops, boulangeries and a pretty cool street market. Access is controlled so front desk has to buzz you in, which I imagine would be great for solo travelers. There's no mini-fridge in the room so bringing small breakfast/snacking items to eat isn't possible. The WiFi only works for 15 minutes at a time, after which you have to sign in again (it's supposed to stay on after clicking on the link provided but the link doesn't work). Laundry location is a quick 4 minute walk away. There's a bus stop right in front of the hotel door and walking to the closest metro station takes 3 minutes.
Stayed 2 nights in Jun 2019
Response from Isabelle LJ on 6 Jul 2019
Merci d'avoir séjourné parmi nous

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malik was definitely the reason for our great experience at the hotel. Super friendly and helpful. Hotel is cute, great location, nice breakfast (12 euro pp). If you wish to stay in Montmartre this has to be your choice.
Stayed 2 nights in Jun 2019
Response from Isabelle LJ on 1 Jul 2019
Merci

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in lively but quiet neighborhood
Tidy hotel in good location in Montmartre. Comfortable room and bed, spacious bathroom with toiletries. Window opened over hotel patio and allowed fresh air in room. Quiet area. Plenty of restaurants in area and a street market on Saturday morning- fun to explore.
Stayed 3 nights in Jun 2019
Response from Isabelle LJ on 28 Jun 2019
Merci d'avoir séjourné parmi nous

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Decent hotel
A comfortable hotel with a relatively distant location to the city, however that isn't much of a deal thanks to the Jules Joffrin metro station. The breakfast is weak though. Wi-fi was problematic.
Stayed 3 nights in Jun 2019
Response from Isabelle LJ on 28 Jun 2019
Merci d'avoir séjourné parmi nous

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Chic décor and cozy room. Friendly yet professional staff.
Stayed 1 night in Jun 2019
Response from Isabelle LJ on 28 Jun 2019
Merci d'avoir séjourné parmi nous

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this stay was wonderful, from the beautiful tiny room, to the surprise we got of our walkable iron balcony. It was everything we wanted at a great price in Paris!!
Stayed 2 nights in Jun 2019
Response from Isabelle LJ on 28 Jun 2019
Merci d'avoir séjourné parmi nous

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Isabelle LJ on 28 Jun 2019
Merci d'avoir séjourné parmi nous

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near the Sacre Coeur and easy transport links to other Paris sights.
Stayed 2 nights in May 2019
Response from Isabelle LJ / GM on 4 Jun 2019
Merci

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Isabelle LJ / GM on 4 Jun 2019
Merci

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Isabelle LJ / GM on 4 Jun 2019
Merci

6/10 Okay

Jessica

Stayed 1 night in May 2019
Response from Isabelle LJ / GM on 4 Jun 2019
Merci

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Isabelle LJ / GM on 11 May 2019
Merci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Isabelle LJ on 26 Apr 2019
Merci

8/10 Good

Ken, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The first desk clerk was very new at the job and did not yet know the hotel policy and procedures for reservations prepaid through Expedia. She opened the reservation, allowing an opportunity to ease jet lag.
Stayed 1 night in Apr 2019
Response from Isabelle LJ on 9 May 2019
MErci

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but very small. Great location!
Stayed 3 nights in Apr 2019
Response from Isabelle LJ on 17 Apr 2019
Merci

8/10 Good

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Isabelle LJ on 3 May 2019
Merci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Fabulous choice. LOVED the area. Easy access from metro and close to cafes and street vendors. Immaculately clean. Nicely appointed. The only "downside" would be for people who are light sleepers. Our "balcony" window was closed but street noise could make it difficult for some to get a good night's sleep. If you walk all around Paris like we did, though, exhaustion trumped the noised and we slept fine. Would highly recommend!
Stayed 2 nights in Mar 2019
Response from Isabelle LJ on 1 Apr 2019
merci

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, super clean, great view and very close to a metro station.
Stayed 3 nights in Mar 2019
Response from Isabelle LJ on 18 Mar 2019
Merci