Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Reviews of Hotel Diva Opéra

4 out of 5
Hotel Diva Opéra
11 Rue De Trevise, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 501 reviews" "
Rating 8 - Good. 202 out of 501 reviews" "
Rating 6 - Okay. 47 out of 501 reviews" "
Rating 4 - Poor. 12 out of 501 reviews" "
Rating 2 - Terrible. 10 out of 501 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had an excellent day! The rooms were quite large, considering the standard room size for a Paris hotel at this price point. The bed was very comfortable, and the bathroom was large and well appointed. The staff was incredibly friendly as well. We would certainly stay here again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Melissa

Travelled with partner
Liked: Staff & service, property conditions & facilities
Our second trip to Paris, by far a very nice area to stay in. Lots of shopping, restaurants and entertainment in the area. Great little Hotel and the staff were super nice.
Stayed 4 nights in Mar 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Triple room was quiet. Bathroom new and clean. Staff was nice. Stayed 5 nights with no issues.
Stayed 5 nights in Feb 2024

10/10 Excellent

Fatuma

Stayed 5 nights in Feb 2024

10/10 Excellent

Simon

Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the center of Paris! Fantastic staff!
Stayed 3 nights in Oct 2023

10/10 Excellent

Grace Yuen Kam

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Sep 2023

6/10 Okay

Vivian

Travelled with group
Liked: Staff & service, room comfort
Great location…hotel needs helps thou
From check in hotel staff gave us a hard time. One of the staff forgot our correspondence with them and made us proof it. Remember to save your emails!! With that said Roberto the night clerk and Patricia were very nice and helpful. AIR CONDITIONING DOES NOT WORK! So try to avoid hot summer days here.
Stayed 4 nights in Sep 2023

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a disgrace. They charged me an additional €75 after I checked out for a missing kettle. I never used a kettle during my two night stay and didn’t even notice one in the room. They also took the money from my account without my authorisation
Stayed 2 nights in Sep 2023

8/10 Good

ELDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but no AC first day
It was very clean, spacious room.. Good location as well.. Only negative part was my first day AC wasn't working ( they told me on 2 floors) and they changed my room 2 nd day.
Stayed 3 nights in Sep 2023

10/10 Excellent

Racquel

Stayed 2 nights in Aug 2023

6/10 Okay

FUZULI AGRI

Liked: Cleanliness
The location of the hotel is very good, the neighborhood is nice as well as the hotel locates close to public transportation and walking distance to many restaurants. However, the isolation between the walls is not good and the bathroom is very small. Interestingly, there is no fridge in the room in a so-called 4-star hotel.
Stayed 4 nights in Jul 2023

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities
Horrible sewer smell and bad management atttitude
We reserved for 3 nights. Our flight was canceled twice in a row, so we missed two of the 3 nights. The hotel refused to do any commercial gesture for the fact that we could not use the first prepaid 2 nights even though we did call them the day before to let them know. It is their policy, I understand. But when we finally got there we got a room with a horrendous sewer smell. And they said they had no other room. The hotel manager who was out told the front desk person on the phone (when she called him because we were justifiably very upset),not knowing we were standing next to her: " That is your problem, work it out". And the only compensation he was willing to give us was a free breakfast which we did not take. Very bad attitude, and serious sewer issues. Definitely not a good place where to stay!
Stayed 3 nights in Jun 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Beautifully appointed. Private balcony with chairs and table for Executive King room. Huge windows in the bathroom provided lots of natural light. No minibar or refrigerator in the room. Very limited options for purchasing drinks or snacks for the room nearby. Staff was very friendly. Great find in Paris. Most things were a short 15-minute Uber ride away!
Stayed 4 nights in Jul 2023

6/10 Okay

ANAND

Travelled with family
Liked: Cleanliness
Hotel was okay
This was not a 4 star hotel. It was clean, and night attendants were friendly, but rooms were cramped, there are no refrigerators in the room, safe was small in one of the rooms, air conditioning was broken in some of the rooms, we had to go down to the front desk to get items like towels that are normally brought to the room, etc. The hotel was in a great location, but was overpriced. Overall, the stay was okay, but I would probably look elsewhere in the future.
Stayed 5 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the hotel. Staff were friendly and helpful.
Stayed 4 nights in Jun 2023

2/10 Terrible

PURTI

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Do not recommend
The AC in the room was not working. When we complained all we got was they could do nothing about it. It was terrible experience to stay in that room during hot Paris summers. Service was really bad and wouldn’t recommend. For a 4 star hotel they were a disappointment.
Stayed 3 nights in Jun 2023

10/10 Excellent

Oneida

Stayed 5 nights in Jun 2023

6/10 Okay

ANASTASIA

Stayed 3 nights in Jun 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

6/10 Okay

Andrew B

This hotel is located in a great section of Paris near many thousands of restaurants, bakeries and other gourmet places. However the main problem we had with this hotel was the smell of our room. It smelled like mildew at times or pee and we noticed that the vents are located in a false ceiling above the bathroom. The air into the bedroom comes out of these. A couple of times our room key didn't work. We ran downstairs to fix that. Another time I bought a bottle of white wine and asked the front desk clerk to chill it in the refrigerator for a lunch party we were attending the next day at a friends' apartment. She perfectly understood and agreed and attached our name to it. When we went to collect it the wine had been left on the counter room temperature. Another time we asked the receptionist for a laundry bag. They had none she said. She also refused to call a taxi for us when we checked out to board a train at Gare du Nord. All these neglected gestures of indifference added up.
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Melissa, jersey city

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don’t know where to start. Tiny rooms, you can only fit ONE person in the elevator at a time. You have to ring the bell to be buzzed in by the front desk everytime you leave the hotel. The staff watches your every move, meaning you cannot even have an additional guest hang out in your room. Racist moment: my black friend tried to book a room late night at this hotel and was denied. He was told there was no rooms available by front desk staff. We went on Expedia and showed the attendant that there are in fact rooms available. The attendant pointed to me and said YOU can book the room but he (my black friend) cannot. NEVER coming back to this hotel.
Response from VINCENT on 12 Jan 2023
Well, you have to understand that lwhen it is very late04:00am, you have to be extra careful when people want a room and that concerns the security of the place, Therefore it's a common practice not to accept that easely a guest; lAllso, when the person you're refering to came in, he didn't tell that he was accompanying another person that was in the hotel. In fact, he and a friend even went so far as to tell me that they were denied everywhere and-jokingly, that they would have to try another district.This friend left. When it is that late, also, people from outside often have a problem when they have to make the payment in advance and become easely aggressive.. Therefore, there is no need to make an easy remark:there was no racism involved.I also remember that after this person made the check-in-those people vere rather loud before they went upstairs. I even called them to ask if the sun glasses at the front desk belonged to them, which was the case. Therefore, please don't dismiss me that easely. The Front Desk VINCENT

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay. Would stay again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Paris
It was a very well located hotel, the neighbourhood were amazing and the rooms very clean
Stayed 1 night in Dec 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel . Good room and excellent service
Stayed 2 nights in Nov 2022

8/10 Good

ben

Travelled with family
Liked: Staff & service
Stayed 3 nights in Oct 2022

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We only had one night here but the staff was wonderful, helping us buy train tickets for Champagne the next day, and very friendly. Would happily stay here again when we return to Paris.
Stayed 1 night in Oct 2022

8/10 Good

Céleste

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Tehran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of tourist and Paris night attractions. Good helpful staff. Hotel cafe is great. Room is modern and sleek. Room size is very good compared to European standards. Convenient location for walking everywhere you would like to see and everywhere you would like to be.
Stayed 2 nights in Sep 2022

8/10 Good

Frank -A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in Sep 2022

10/10 Excellent

Marianna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Всё отлично
Stayed 1 night in Sep 2022

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The hotel was very clean and updated. The staff were super helpful and friendly…I’d definitely stay there again!
Stayed 1 night in Aug 2022

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel based off of reviews and it did not disappoint for my family of 6. It’s so hard to find decent, reasonably priced hotels for such a large family. We had two triple rooms which were perfect for us with just the right amount of space. And being in Paris during 40 degree weather the AC worked so well. The hotel centrally located in the 9th with so many great restaurants within walking distance. 15 min to Paris Du Nord train station, 25 min to the Louvre, and many other great spots. The staff at the desk and cleaning staff were all also very friendly and helpful. We would definitely stay here again.
Stayed 4 nights in Jul 2022

10/10 Excellent

Donal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, also room was small but very well appointed, Overall I would go back here gladly.
Stayed 3 nights in Jul 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

Krzysztof

Stayed 1 night in Jun 2022

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent very clean place to stay at.
Excellent location. Impeccably clean rooms and bathrooms . Great value for paris . Rooms arent as small as I thought they would be . Unbeatable location surrounded by wonderful restaurants and access to Metro, buses and central to almost everything. Service is excellent . Not very senior or handicapped friendly as tub in the bathroom is incredibly high and scary to get into and out of . Also those ridiculous side tables have to go. I understand the aesthetic but at space being a premium, its burdensome to have a side table where everything You put in rolls down (its a ceramic rounder stool after all) . Otherwise excellent stay. Comfortable beds . Very strong hot shower . Rooms are quiet despite having construction nearby. Will book again .
Stayed 3 nights in Jun 2022

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a bit expensive
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Terry, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

4/10 Poor

Kabalan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Should be a 2-3 star hotel rather than 4 stars
Disappointing: should be a 2-3 star hotel rather than a 4-star one. Hotel is dated and run-down, we booked a queen bed but got two twins, staff tried to withdraw the balance of the hotel from my card several times even though it was already paid for (resulting in my card getting cancelled while on holiday), shower kept overflowing, and night staff was rude/inexperienced and would call my room at midnight for something that could easily have waited the following day. Redeeming factor: room was comfortable.
Stayed 3 nights in May 2022