Ratings based on 622 Verified Reviews

3.5 out of 5
75% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from toronto

great hotel near st. pancras

Posted 29-Jan-2017
pros: we stayed in a functional triple room with 3 single beds. 3rd bed at a corner for more privacy. nice balcony. friendly staff cons: weak shower, uneven floors
Comment from Hotel Management
30-Jan-2017 by ah, Hotel Management
Dear Jackie, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to many the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Avalon Hotel’s Team
4out of 5
Recommended
for Everyone
by A verified traveller

Redelijk goed Hotel.

Posted 27-Jan-2017
Pros: niets bijzonders, maar leuk.
Cons: Het ontbijt. Te weinig keus voor dat geld. Meer dan 12 euro
Location: nvt
Goed hotel behalve het ontbijt adt wel prijzig is, maar de keus was zeer beperkt. Jammer.
Comment from Hotel Management
30-Jan-2017 by AH, Hotel Management
Dear Guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to many the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more! The breakfast is at 12€ but still you can book it for 9€ in advance. Thank you for your feedback. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Avalon Hotel’s Team
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in good location.

Posted 19-Dec-2016
Excellent location, close to railway station, restaurants and cafes. The staff are helpful and friendly and the room is clean with good facilities.
Comment from Hotel Management
20-Dec-2016 by AH, Hotel Management
Dear Guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to many the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Avalon Hotel’s Team
3out of 5
Recommended
for Everyone
by A verified traveller

Zentrales, kleines Hotel

Posted 07-Dec-2016
Das Hotel liegt wirklich zentral bis nach Montmatre und Sacre Coeur sind es nur einige Minuten zu Fuß und bis zum Eiffelturm, der Champs Elysées nur ca. 20 Minuten mit der Metro. Die Unterkunft war sauber, allerdings ziemlich klein. Das Frühstück war auch okay, aber nichts besonders. Was uns etwas schockiert hatte, war das grelle Lila im Empfangsbereich und das viele Rosa an den Wänden und Möbeln. Negativ war ein Problem mit dem Warmwasser, sodass wir leider einmal kalt duschen mussten. Dieses Problem war aber abends wieder behoben. Da gingen allerdings unsere Zimmerkarten nicht mehr. Für zwei Nächte sind das eigentlich zu viele Macken, da wir aber wirklich nur dort geschlafen haben und uns über den niedrigen Preis gefreut hatten, war es für uns okay. Es gibt aber auf jeden Fall bessere 3-Sterne-Hotels und zwar auch in Großstädten!
Comment from Hotel Management
09-Dec-2016 by ah, Hotel Management
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for the maintenance and service issues that you experienced during your stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well maintained and comfortable atmosphere. Elsewhere, we are glad that you enjoyed all the localisation of the hotel. If you would be willing to give us a chance to turn your experience around; it would be such a pleasure to personally welcome you back to our improved hotel. Warm regards Alexis H. Manager
4out of 5
by A verified traveller

Posted 15-Nov-2016 on Hotels
It was ok I wish we have a separate bed
Comment from Hotel Management
17-Nov-2016 by General Manager, Hotel Management
Dear Guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. However we have noted that your preference was for separated beds. We have plenty. Maybe it was not mentionned but we usualy make sure that you receive that you need. Sorry for this time. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Avalon Hotel’s Team
3out of 5
by A verified traveller

Hotel med bra läge och i hyffsad skick

Posted 14-Nov-2016 on Hotels
Litet hotel med rum i varierande kvalitet. Vissa rum helt OK medans vissa andra i lite sämre skick men ändå helt OK. Ligger bra mitt i centrum nära Gare du Nord där man enkelt kommer vidare till hela paris och flygplats.
Comment from Hotel Management
16-Nov-2016 by General Manager, Hotel Management
Dear Guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We were pleased to read you enjoyed our location, which is very central to many the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more! Thank yuo for your appreciation of the rooms. Yes some rooms need our attention and we are taking care of them step by step. Warm Regards, The Avalon Hotel’s Team
5out of 5
by A verified traveller

三星級是個不錯的選擇

Posted 14-Nov-2016 on Hotels
不錯的地方,員工有禮,英文也不錯
Comment from Hotel Management
15-Nov-2016 by General Manager, Hotel Management
Dear Guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to many the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Avalon Hotel’s Team
3out of 5
by A verified traveller

Posted 10-Nov-2016 on Hotels
housekeeping service was excellent. Reception service was efficient but unfriendly and unwelcoming.
Comment from Hotel Management
14-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for not communicating the welcoming spirit that we are proud of. The team will be informed of your fellings in order to make sure that we provide a consistant service. If you would be willing to give us a chance to turn your experience around; it would be such a pleasure to personally welcome you back to our improved hotel. Warm regards Alexis H. Manager
3out of 5
by A verified traveller

Hotel bien situado en Gare du Nord. Correcto

Posted 07-Nov-2016 on Hotels
El hotel tiene buenos servicios y está bien situado al lado de la Gare du Nord. Pero respecto de la habitación nos dijeron que nos la cambiaban por una VIP y la habitacion tenía vistas a un patio de luces y prácticamente sin luz. Por el resto bien.
Comment from Hotel Management
12-Nov-2016 by General Manager, Hotel Management
Hola, El equipo del Avalon le da las gracias por tomarse el tiempo para escribir su comentario. Estamos encantados de que el servicio y la ubicación prometió llovió, y gracias a que hemos puesto una nueva luz sobre nuestro pequeño patio. Hasta pronto ! Cordialmente Marcin Jefe de Reception
1out of 5
by A verified traveller

Not a good idea to go there.

Posted 05-Nov-2016 on Hotels
Room was very small, high humidity on the walls, wardrobe was too small for 3 coats, the enterance door was not closing all the time, no mini bar in the room. Personal was polite. During the night thieves with mobile phones in the hand was everywhere.
Comment from Hotel Management
07-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to express your feelings about your stay in our hotel. We would like to sincerely apologize for the different inconveniences you have met during your stay with us. We already have considered and analyzed your esteemed feedback and have noticed with concern your comments. In this respect and in order to improve, I will shortly contact you directly. Let’s hope that we will regain your trust and welcome you back for a more pleasurable experience at the Avalon hotel. With my best regards, Alexis H Manager