Ratings based on 626 Verified Reviews

3.5 out of 5
75% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Florida

Great proximity to Gare Du Nord!

Posted 26-Mar-2017
Great proximity to Gare Du Nord! Comfortable room with very helpful staff! WiFi was pretty slow, but there. Close to great restaurants and a market across the street. Would definitely stay again!
4out of 5
Recommended
for Everyone
by A verified traveller from toronto

great hotel near st. pancras

Posted 29-Jan-2017
pros: we stayed in a functional triple room with 3 single beds. 3rd bed at a corner for more privacy. nice balcony. friendly staff cons: weak shower, uneven floors
Comment from Hotel Management
30-Jan-2017 by ah, Hotel Management
Dear Jackie, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to many the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Avalon Hotel’s Team
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in good location.

Posted 19-Dec-2016
Excellent location, close to railway station, restaurants and cafes. The staff are helpful and friendly and the room is clean with good facilities.
Comment from Hotel Management
20-Dec-2016 by AH, Hotel Management
Dear Guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to many the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Avalon Hotel’s Team
5out of 5
by A verified traveller

Excellent experience!

Posted 11-Dec-2016 on Hotels
The hotel and the staff were great! The receptionists were all super friendly and helpful. The location was amazing, close to Gare du Nord (metro and train station). Restaurants and Patisseries in the area were the best. Overall excellent experience.
Comment from Hotel Management
13-Dec-2016 by General Manager, Hotel Management
Dear Guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very central to many the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more! We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Avalon Hotel’s Team
4out of 5
by A verified traveller

Posted 15-Nov-2016 on Hotels
It was ok I wish we have a separate bed
Comment from Hotel Management
17-Nov-2016 by General Manager, Hotel Management
Dear Guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. However we have noted that your preference was for separated beds. We have plenty. Maybe it was not mentionned but we usualy make sure that you receive that you need. Sorry for this time. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Avalon Hotel’s Team
3out of 5
by A verified traveller

Posted 10-Nov-2016 on Hotels
housekeeping service was excellent. Reception service was efficient but unfriendly and unwelcoming.
Comment from Hotel Management
15-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for not giving a positive impression at the desk. And thank you for your feedback about the welcoming attitude of the maids. If you would be willing to give us a chance to turn your experience around; it would be such a pleasure to personally welcome you back to our improved hotel. Warm regards Alexis H. Manager
1out of 5
by A verified traveller

Not a good idea to go there.

Posted 05-Nov-2016 on Hotels
Room was very small, high humidity on the walls, wardrobe was too small for 3 coats, the enterance door was not closing all the time, no mini bar in the room. Personal was polite. During the night thieves with mobile phones in the hand was everywhere.
Comment from Hotel Management
07-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to express your feelings about your stay in our hotel. We would like to sincerely apologize for the different inconveniences you have met during your stay with us. We already have considered and analyzed your esteemed feedback and have noticed with concern your comments. In this respect and in order to improve, I will shortly contact you directly. Let’s hope that we will regain your trust and welcome you back for a more pleasurable experience at the Avalon hotel. With my best regards, Alexis H Manager
2out of 5
by A verified traveller from US

Disappointing experience.

Posted 20-Oct-2016
Small, awkward layout. Disappointing. Some of the staff were courteous, others weren't so hospitable. Area is questionable, too. It is, though, close to the train station.
Comment from Hotel Management
21-Oct-2016 by AH, Hotel Management
Dear Mr. Jay, We would like to thank you for taking the time to share your experience with us. Please accept our sincerest apologies as we did not succeed fully in transmitting our warmness. Yuor comment will be used in order to ensure a consistant level of hospitality. We hope that we will have th epleasure to welcome you again. Sincerely,
3out of 5
by A verified traveller

Location

Posted 01-Oct-2016 on Hotels
Overnight in Paris CDG to Gare du Nord - 200 yards from the right corner of the Gare the RER lne comes in on the opposite side so tthe distance across the station is futher than the distance to the hotel
Comment from Hotel Management
03-Oct-2016 by General Manager, Hotel Management
Dear guest, we thank you for your return of experience. We are glad that you found our location very convenient. We all hope to welcome you again soon. Sincerely, Alexis H.
2out of 5
by A verified traveller

No A/C and loud streets

Posted 21-Sep-2016
Pros: The only positive about this hotel is the location, it's really not that far a walk from the train station
Cons: Rooms need updating, air-conditioning is needed
Location: Short stroll away from the train station - One stop away from Anvers station (which will take you to Sacre-Coure, which is a must visit when in Paris
The rooms are tiny, the bathroom was old. The biggest issue with this place is there is no Airconditioning and this would be ok if it was at all bearable to keep the windows open. This area is extremely noisy - there is a police siren or Ambulance siren every few minutes and they are so loud so it's impossible to sleep. Closing the windows fixed the problem, but then it was unbearably hot (we visited in September).
Comment from Hotel Management
14-Oct-2016 by AH, Hotel Management
Dear guest, we thank you for having chosen the Avalon Hotel for your parisian trip. We are glad that you enjoyed the location of the hotel. The weather at that time was extremely hot and we apologies that our action was restrained for this matter. We will remind your experience to make it better next time. Sincerely,