Interior

Reviews of All Suites Appart Hôtel Orly Rungis

3 out of 5
All Suites Appart Hôtel Orly Rungis
16 rue du Pont des Halles, Rungis, Val-de-Marne

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1186 reviews" "
Rating 8 - Good. 450 out of 1186 reviews" "
Rating 6 - Okay. 172 out of 1186 reviews" "
Rating 4 - Poor. 90 out of 1186 reviews" "
Rating 2 - Terrible. 67 out of 1186 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Irene, Petaluma

Travelled with family
Disliked: Amenities
Elevator out of order, had to haul our luggage up the stairs. Room needs a refresh, carpet stained, a piece of sheet rock is jammed in front of exposed pipes in kitchenette. Bathroom sink clogged. It was quiet at night, bed fine, blackout shutters made it dark.
Stayed 1 night in Oct 2023
Response from All Suites Teams on 18 Oct 2023
Dear Madam,Thank you for your comments which I shared with my team.We are sorry to know that your stay did not meet your expectations and please accept my apologies. It is important to us you have brought this information. In fact, we are experiencing an underground water leak which is affecting our customer elevators. The work is underway but it takes time.I hope to have the chance to change your mind on the occasion of another stay in our All Suites Appart Hotels establishments. I hope to see you again in one of our All Suites Apart Hotel establishments.Sincerely,All Suites Teams

8/10 Good

Caroline

Stayed 1 night in Oct 2023
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 22 Nov 2023
Madame, Je vous remercie pour vos commentaires que j’ai partagé avec mon équipe.Nous sommes heureux d’apprendre que vous avez apprécié votre séjour.Votre avis est très important et nous permet de savoir que la qualité de nos services répond aux besoins et attentes de nos clients.J’espère vous revoir prochainement dans l’un de nos établissements All Suites Appart Hôtel.Veuillez croire en mes sentiments dévoués.L'Equipe All Suites Aéroport Paris Orly Rungis

8/10 Good

Michelle

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 8 Sept 2023
Madame, Je vous remercie pour vos commentaires que j’ai partagé avec mon équipe.Nous sommes heureux d’apprendre que vous avez apprécié votre séjour.Votre avis est très important et nous permet de savoir que la qualité de nos services répond aux besoins et attentes de nos clients.J’espère vous revoir prochainement dans l’un de nos établissements All Suites Appart Hôtel.Veuillez croire en mes sentiments dévoués.L'Equipe All Suites Aéroport Paris Orly Rungis

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness
Comfortable
It is fine for the airport
Stayed 1 night in Jul 2023
Response from All Suites Teams on 1 Aug 2023
Dear Madam,Thank you for your comments which I shared with my team.We are happy to know that you enjoyed your stay.Your opinion is very important. It allow us to know that the quality of our services meets the needs and expectations of our customers.I hope to see you again in one of our All Suites Apart Hotel establishments.Sincerely,All Suites Teams

4/10 Poor

DENNIS

Liked: Cleanliness
Disliked: Room comfort
Stayed 7 nights in Jun 2023
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 1 Aug 2023
Monsieur,Je vous remercie pour vos commentaires que j’ai partagé avec mon équipe.Nous sommes heureux d’apprendre que vous avez apprécié votre séjour.Votre avis est très important et nous permet de savoir que la qualité de nos services répond aux besoins et attentes de nos clients.J’espère vous revoir prochainement dans l’un de nos établissements All Suites Appart Hôtel.Veuillez croire en mes sentiments dévoués.L'Equipe All Suites Aéroport Paris Orly Rungis

10/10 Excellent

leydy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in Jun 2023
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 7 Jun 2023
Dear Sir,Thank you for your comments which I shared with my team.We are happy to know that you enjoyed your stay.Your opinion is very important. It allow us to know that the quality of our services meets the needs and expectations of our customers.I hope to see you again in one of our All Suites Apart Hotel establishments.Sincerely,All Suites Teams Appart Hotel Aéroport Paris Orly Rungis

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 7 Jun 2023
Madame, Monsieur,Je vous remercie pour vos commentaires que j’ai partagé avec mon équipe.Nous sommes heureux d’apprendre que vous avez apprécié votre séjour.Votre avis est très important et nous permet de savoir que la qualité de nos services répond aux besoins et attentes de nos clients.J’espère vous revoir prochainement dans l’un de nos établissements All Suites Appart Hôtel.Veuillez croire en mes sentiments dévoués.L'Equipe All Suites Aéroport Paris Orly Rungis

6/10 Okay

Haja

Travelled with family
Liked: Cleanliness
The beds were super nice, the price was right. However apart from a shop inside a gas station, there is absolutely nothing around it. If you don't have a car, pass this place. The staff was very friendly and nice, someone was available 24x7
Stayed 3 nights in May 2023
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 1 Jun 2023
Dear Madam,Thank you for your comments which I shared with my team.We are happy to know that you enjoyed your stay.Your opinion is very important. It allow us to know that the quality of our services meets the needs and expectations of our customers.I hope to see you again in one of our All Suites Apart Hotel establishments.Sincerely,All Suites Teams

10/10 Excellent

NESTOR

Travelled with family
Liked: Cleanliness, room comfort
Good experience and well located
A nice and relative close to Paris center with a Peripheral highway exit just near. Perfect for a several days visit. Good parking for a little extra and Gas station just near and a McDonalds at two blocks away and even commercial center at 12 minutes. Nice and helpful staff. I recommend definitely specially if you go with car.
Stayed 8 nights in Mar 2023
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 29 Mar 2023
Dear Sir,Thank you for your comments which I shared with my team.We are happy to know that you enjoyed your stay.Your opinion is very important. It allow us to know that the quality of our services meets the needs and expectations of our customers.I hope to see you again in one of our All Suites Apart Hotel establishments.Sincerely,All Suites Teams

8/10 Good

Hugh

Stayed 1 night in Mar 2023
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 11 Apr 2023
Monsieur,Je vous remercie pour vos commentaires que j’ai partagé avec mon équipe.Nous sommes heureux d’apprendre que vous avez apprécié votre séjour.Votre avis est très important et nous permet de savoir que la qualité de nos services répond aux besoins et attentes de nos clients.J’espère vous revoir prochainement dans l’un de nos établissements All Suites Appart Hôtel.Veuillez croire en mes sentiments dévoués.L'Equipe All Suites Aéroport Paris Orly Rungis

10/10 Excellent

Loai

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was surprised how good the hotel was for the price they charged! (The breakfast could be better).
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 6 Feb 2023
Dear Madam,Thank you for your comments which I shared with my team.We are happy to know that you enjoyed your stay.Your opinion is very important. It allow us to know that the quality of our services meets the needs and expectations of our customers.I hope to see you again in one of our All Suites Apart Hotel establishments.Sincerely,All Suites Teams

10/10 Excellent

Olawale

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2023
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 24 Jan 2023
Madame, Monsieur,Je vous remercie pour vos commentaires que j’ai partagé avec mon équipe.Nous sommes heureux d’apprendre que vous avez apprécié votre séjour.Votre avis est très important et nous permet de savoir que la qualité de nos services répond aux besoins et attentes de nos clients.J’espère vous revoir prochainement dans l’un de nos établissements All Suites Appart Hôtel.Veuillez croire en mes sentiments dévoués.L'Equipe All Suites Aéroport Paris Orly Rungis

10/10 Excellent

Angelica

Stayed 4 nights in Dec 2022

2/10 Terrible

Babur

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
We had booked a group of 9 people in October 2022. Some of our clients were followed by a person to the hotel and were sitting in front of their rooms for a couple of hours. It has been noticed that the front desk staff provides room access keys to any person without investigating and an unknown person entered one of our client rooms with an access card issued by the front desk at night. We followed up on the invoice multiple times however, no invoice was issued, no response to our complaints from the receptionist, supervisor to the director and to date we have received no communication after the full payment was taken in advance. Highly unprofessional staff with no regard for customer satisfaction. **Not recommended**
Stayed 20 nights in Oct 2022
Response from All Suites Teams on 3 Nov 2022
Dear Madam, Sir,I have taken note of your various remarks.Your collaborators lacked transparency with you because we have a different version of the facts when we had your collaborators face to face at the front desk.The hotel is fully secured with day and night staff and we also have security guards.We cannot be held responsible for what your employees do outside the establishment.The establishment's executive assistant remains at your disposal to discuss this if you wish.The All Suites Airport Paris Orly Rungis Team.

10/10 Excellent

Samia

Liked: Cleanliness, room comfort
Nice and calm area
It was a nice stay . Pleasant reception , stayed for 3 weeks the room was cleaned only once a week i wish it is cleaned twice a week . The hotel near the bus stop
Stayed 20 nights in Aug 2022
Response from All Suites Teams on 24 Sept 2022
Dear Madam,Thank you for your comments which I shared with my team.We are happy to know that you enjoyed your stay.Your opinion is very important. It allow us to know that the quality of our services meets the needs and expectations of our customers.I hope to see you again in one of our All Suites Apart Hotel establishments.Sincerely,All Suites Teams Airport Paris Orly Rungis

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lugar limpio y cómodo. Transportación al Aeropuerto
Stayed 1 night in Jul 2022
Response from Desk on 1 Aug 2022
Estimada Señora, Le agradezco por sus comentarios que compartí con mi equipo. Nos alegra saber que disfrutó de su estancia. Su opinión es muy importante y nos asegura que la calidad de nuestros servicios cubre las necesidades y expectativas de nuestros clientes. Espero recibirle de nuevo en algunas de nuestras residencias All Suites. Cordialmente, Equipo All Suites

8/10 Good

ahmed

Liked: Cleanliness, room comfort
Stayed 15 nights in Jun 2022
Response from Desk on 1 Aug 2022
Madame, Monsieur, Je vous remercie pour vos commentaires que j’ai partagé avec mon équipe. Nous sommes heureux d’apprendre que vous avez apprécié votre séjour. Votre avis est très important et nous permet de savoir que la qualité de nos services répond aux besoins et attentes de nos clients. J’espère vous revoir prochainement dans l’un de nos établissements All Suites Appart Hôtel. Veuillez croire en mes sentiments dévoués. L'Equipe All Suites Aéroport Paris Orly Rungis

6/10 Okay

Nnaemeka Michael

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
I will rate All appart 6% over 10
The Apartment is a nice place to be with, the receptionist was nice and helpful the room i lodged was big and the Kitchenette was a great one for a traveller.The only problem i had was that i lodged for Five days and my room wasn't cleaned i had to ask the Cleaning attendant for sheets to change my bed and when i asked the receptionist she said its the standard,also there is this Offensive smell from the bathroom that is not pleasant at all..if the Manager can work on this then it will be more pleasant for Visitors and Tourist
Stayed 5 nights in Apr 2022
Response from L'Equipe All Suites Aéroport Paris Orly Rungis on 12 Aug 2022
Madam, Sir, Thank you for your comments which I shared with my team. Your opinion is very important. It allow us to know that the quality of our services meets the needs and expectations of our customers. I hope to see you again in one of our All Suites Apart Hotel establishments. Sincerely, All Suites Teams

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Ingrid

Disliked: Cleanliness, room comfort
Not great anymore. Lots of noise!
Very disappointed! Used to be nice and clean, not anymore. Only the men at the reception are nice and very helpful but the women are rude and helpless. Strange. So be aware!
Stayed 4 nights in Jan 2021

2/10 Terrible

Miguel

Business traveller
Disliked: Cleanliness, room comfort
Meh....
Pros: Internet connection was strong Bed was comfy The ladies at the desk were sweet The sounds of a lady getting railed for more than an hour a couple times a week Cons: Dirty floors Dirty walls Parking is €8/day unless you’re fortunate enough to find a spot on the street When you shower water gets all over the floor The sounds of a lady getting railed for more than an hour a couple times a week I was there for three weeks on business. They’re renovating the place so maybe it’ll be cleaner when it’s done. The carpets and walls in the rooms really need cleaned. Bad.
Stayed 22 nights in Oct 2020

8/10 Good

MaLa, Houston

Business traveller
Liked: Cleanliness, amenities
It was a great experience! The close proximity to the Orly Airport. The food places around were very limited due to the area. It was a quiet place for business and leisure relaxation. A free shuttle takes you directly to the airport. Which is a A ! The kitchen area had all what you needed. It has Centrel A/C and you can open your window. A cool breeze comes in and out which is rather nice. The added amenities were worth it for a budget traveler.
Stayed 2 nights in Jul 2020

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Good stay but lots of things missing from the room. Only 1 mug and 1 towel in 1 room for 2 people which wasn't great as we'd pre-booked so they were aware it was for more than 1. no spoons in the other.
Stayed 1 night in Jan 2020

2/10 Terrible

Helmut, Port Charlotte Florida

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room had a terrible odor. Beds where not comfortable. Was not up to our standards. Pictures on the Internet were old. Would never recommend this property to anyone. Overpriced for the type of room. I had booked a second night I am not staying.
Stayed 1 night in Sep 2019
Response from A. Gauthier on 24 Sept 2019
Dear Sir, Thank you for your feedback, we are realy sorry for the disagreements you had during your saty, we are doing our best to give you all satisfaction, but be sure that we have other rooms very good and hope welcome you soon to show you our real rooms with good services. Best Regards.

10/10 Excellent

SATISH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from A. Gauthier on 3 Sept 2019
Bonjour Moi et mon équipe vous remercions pour la note accordée suite à votre dernier séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement.

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019
Response from A. Gauthier on 13 Aug 2019
Bonjour et Merci pour la note accordée.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We appreciated the airport shuttle. It is also close to a bus line for convenient transport into Paris.
Stayed 1 night in Jul 2019
Response from A. Gauthier on 7 Aug 2019
Dear Guest, We thank you so much for your feedbach that helps us everyday to become better. We hope welcome you soon in our establishment. Best Regards.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointed...
The hotel was advertised as close to transportation to get around easily... Wrong! Staff smiling but unfriendly and do not care attitude. Too far away from anything.
Stayed 4 nights in Jul 2019
Response from A.Gauthier on 25 Jul 2019
Dear Sir, We are sorry about your désappointement, but let me confrim you that there is a bus and TVM next door and easy to catch them every 20 minutes.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smelly rooms... The smell of sewage in the toilet... The room was not cleaned during my stay even though I was asking the reception to do it... The person at the reception was rude and insulting, he went as far as saying "the client is not king in my book, it is not our fault that the room was not cleaned, since we have a contractor that comes and cleans the rooms"???!!!
Stayed 3 nights in Jun 2019
Response from A. Gauthier on 29 Jul 2019
Dear Sir, Thank you for your feedback concerning your last stay, i asked all my team to undersatnd the problem and i'm really sorry for this. I hope welcome you again to show you that we have a good team with a real service. Best regards.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 13 nights in Jun 2019

8/10 Good

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt at home!
The manager helped us make our stay comfortable after we missed our flight. We couldnt have done it without the manager going out of her way to endure we were comfortable. The free airport shuttle was a plus and free!!!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hospitality of the staff, everyone was very professional, polite and respectful. The breakfast was good and the place was clean.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean i do not like the location. good bed nice people
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I was charged twice for certain things, once on expedia then again in the hotel
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Hotel, Poor Staff
Stayed one night when i had a 23 hour layover at the Paris airport, the location was great only being 2 miles from the airport. The hotel was very nice with beautiful accommodations. Unfortunately I found the hotel staff to be rude and not helpful. My review would have been great if wasn’t for the attitudes of the staff.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

David

Disliked: Cleanliness, room comfort
Cleaning an issue
Not cleaned whilst I stayed for 8 nights!!!
Stayed 8 nights in Oct 2018

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2018

10/10 Excellent

Gustavo, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel 🏨 to stayed I really enjoyed it. I totally recommend to anyone whoever wants to visit France 🇫🇷.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families, close to airport.
These suites are brand new and very clean. Check-in was easy and when we called in advance, they put us in rooms next to each other. The shower door is too small, so water goes all over the bathroom floor. The only tables for eating are the 2 desks with only 2 chairs. A four-person suite should have at least 4 chairs. But the rooms were comfortable and a good price. Very close to Orly!
Stayed 1 night in Aug 2018

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

6/10 Okay

chris, vancouver canada

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel near Orly airport
We stayed at this hotel for two nights. The first night was on our arrival day and the second night was the night before the departure. Both stays had problems with our reservations. We had booked suites to sleep 4 but the hotel was unable to accommodate this so they ended up giving us two bedrooms not even on the same floor. Also the airport shuttle only operates at certain times of the day which didnt work for our flight in or out of Orly. The rooms also smelled of mold or dampness and there was visible water damage in the ceiling of one room
Stayed 1 night in Jul 2018

2/10 Terrible

edeline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC in the room stains on box mattress’s broken
Stayed 11 nights in Jun 2018

2/10 Terrible

Jean-Francois

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

mike, toronto, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible "hotel"
Expedia changed us to this property because of a mistake on a previous booking, and oh my .... This place was horrible
Stayed 6 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in May 2018