Ratings based on 513 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Very Nice hotel close to the metro :)

Posted 21-Jul-2017
Very Nice hotel close to the metro and friendly staff :) Except the Room that was rather small
Comment from Hotel Management
22-Jul-2017 by Miguel AFONSO, Hotel Management
Dear Guest Thank you very much for taking the time to write a review about your stay at the 9HOTEL OPERA. For your next stay in Paris, do not hesitate to take a look at our CLUB rooms, the most spacious of the hotel, which I'm certain will fulfill your expectations. Best regards Miguel AFONSO Front Office Manager
1 out of 5
by A verified traveller from NYC

Don't recommend this place. I felt sick.

Posted 06-Jun-2017
The worst experiences while staying in Paris. Three reasons. First, the hotel room wasn't clean and ready when I checked in. The water sink was blocked with long black hair so the water could run down. It was disgusting. Second, i'm a Gold number of Expedia, so normally I get a good update for hotels in the system. This hotel only offered 20% off for my breakfast as a VIP update, which I will never make it that early. Finally, when I back home I checked my bank, there was a unexpected $170 charge in my Visa card from this hotel. Then I called this hotel, the staff told me that was just a deposit for me and the exam for my Visa card. Still, it's been 5 days and they haven't credited back my money. Don't recommend this hotel in Paris! It's really bad. Not worth any penny. I was very very disappointed.
Comment from Hotel Management
14-Jun-2017 by Vincent.L, Hotel Management
Dear Sir, Following our phone conversation two days ago. We found some writings on the wall of the room that were not here before. This is very disapointing. Furthermore, I would like to tell you that you have been Upgraded in a Superior room as you are a VIP Expedia member. And you have 20% discount on the bar and breakfast. You can know the advantages you get before the bookings and choose the place offering you the one you expect. Also as written on your booking, the check in is at 2PM. Before this time rooms are not ready. Best regards, Best regards,
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 24-Apr-2017
Pros: Location, renovations, style
Cons: Although rooms were pretty good at keeping the noise from other rooms out, hallway noise was louder
We had a wonderful stay at 9Hotel Opera. This location is great for travelers wanting to explore the Grand Boulevards/Opera area and is also a short walk (10 minutes) or taxi ride from Gare du Nord. The neighborhood has excellent restaurant, bar, and coffeeshop choices, and was right around the corner from a Metro stop. The hotel is recently renovated and it was nice to be able to unwind in a spacious, up-to-date lobby at the end of the day.
Comment from Hotel Management
01-May-2017 by Floriana Front Office Manager, Hotel Management
Dear Traveler, All the team thanks you for taking the time to share your experience at the 9HOTEL OPERA. We always try to do our best to facilitate the stay of everyone and as you say, with our neighborhood we have plenty of good addresses to share. We hope to see you soon back in Paris, Warm regards, Floriana Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice!

Posted 19-Apr-2017
Very nice, comfortable, friendly staff but just wish the view was better!
Comment from Hotel Management
24-Apr-2017 by Floriana Front Office Manager, Hotel Management
Dear Traveler, All the team is glad to know you enjoyed your stay with us and thanks you for the time you took to share your experience. I sincerely hope to see you soon back at the 9 HOTEL OPERA. Floriana Front Office Manager
4 out of 5
by Samia

Paris and La Mano on Papillon

Posted 20-Mar-2017 on Hotels
Second time is a charm;)
Comment from Hotel Management
23-Mar-2017 by VincentL, Hotel Management
Dear Samia, Thank you for this good review. I see that you know the good spots of the neighbourhood ! We hope to see you soon back, Best regards, Vincent.L
3 out of 5
Recommended
for Everyone
by A verified traveller from Doha

Good place and good value

Posted 20-Feb-2017 on Orbitz
Pros: Cleanliness, amenities, location
Cons: Fix the Air Conditioner for winter time to be able to work not everybody enjoys the temperature the same.
Location: Many restaurants nearby, most of them close by 10 PM. Metro is closed, Gare de Nord to and from the airport in 10 minute walk, nice neighborhood.
I have to say I enjoy this hotel's location and facilitys. However, I went on winter time and the air conditioner at the room is not good at all. They told me it is controlled by the master AC so as it is winter time they dont use it. I tried opening the window and let the cold from the outside to enter but the street noise was TERRIBLE with the window open. Other than this it was a good hotel and a good place to spend the night and tourist Paris
Comment from Hotel Management
23-Mar-2017 by Vincent.L, Hotel Management
Dear Oz, All the team thanks you for taking the time to share your experience at the 9HOTEL OPERA. As you say, our neighborhood is very nice with plenty of good addresses to share. We always try to do our best to facilitate the stay of everyone, but unfortunately we are sometimes dependent of technical devices. We nevertheless hope to see you soon back in Paris, Best regards, Vincent.L
4 out of 5
by A verified traveller

Posted 06-Jan-2017 on Hotels
Comment from Hotel Management
26-Jan-2017 by General Manager, Hotel Management
Dear Guest, Thank you for the 4 stars. See you soon back in Paris, Regards, Vincent.L
5 out of 5
by A verified traveller

Great hotel in central Paris

Posted 28-Nov-2016 on Hotels
Great location and easy access to the Metro.
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
Dear Guest, A warm thanks from all the 9HOTEL OPERA for this great comment. See you soon in Paris, Best regards, Vincent.L
5 out of 5
Recommended
for Everyone
by A verified traveller

A handy spot

Posted 22-Nov-2016
10 min walk in from Gare dNord and easy for Montmartre. A little further into centre but it's an interesting walk and we got the bus back. Good mix of local restaurants and bars Hotel staff helpful and friendly. Rooms are comfortable and clean with good facilities
Comment from Hotel Management
24-Nov-2016 by Vincent.L, Hotel Management
Dear Guets, Merci beaucoup from all the 9HOTEL OPERA team, for this great review. As you say our location is good, very close to gare du nord and gare de l'est and very close to Montmartre. For the other main attractions you have the metro line 7 going directly to the louvre museum and the bus 32 direct also for the Champs Elysée and the Eiffel tower. And as you enjoyed to try the new french cuisine, you have plenty of choices around the hotel. We hope to see you soon back in Paris, Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Nov-2016
Convenient location as it is close to Metro station. Nice ambience inside the hotel. Room was small but cosy and clean.
Comment from Hotel Management
22-Nov-2016 by Vincent.L, Hotel Management
Dear Guest, Thank you for taking the time to write a comment about your stay at the 9HOTEL OPERA. We are glad to see that you felt the atmosphere of our place. I hope you had a great stay in Paris which is easy to discover from the hotel due to his central situation. See you soon back, Best regards,