Ratings based on 490 Verified Reviews

4.2 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from Nancy

hotel moderne, bien mais chambre un peu petite

Posted 21-Dec-2016
Pros: le petit dejeuner
Cons: insonorisation
chambre petite bon petit déjeuner hôtel bien placé mauvaise insonorisation
Comment from Hotel Management
25-Dec-2016 by Vincent.L, Hotel Management
Cher Mohamed, Merci d'avoir pris le temps de partager votre expérience au 9HOTEL OPERA. Nous espérons pouvoir vous recevoir bientot de nouveau. Bonne fin d'année, Vincent.L
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Nov-2016
Prettige ligging in een zijstraat vlakbij Gare du Nord. Kamer was klein, maar schoon.
Comment from Hotel Management
29-Nov-2016 by Vincent.L, Hotel Management
Dear Guest, Thank you for taking the time to write about your experience with us. As you say we have a good location next to gare du nord and gare de l'est. Also we are really taking care about the cleanliness of our rooms as you underline. See you soon in Paris, Best regards
5out of 5
Recommended
for Everyone
by A verified traveller

A handy spot

Posted 22-Nov-2016
10 min walk in from Gare dNord and easy for Montmartre. A little further into centre but it's an interesting walk and we got the bus back. Good mix of local restaurants and bars Hotel staff helpful and friendly. Rooms are comfortable and clean with good facilities
Comment from Hotel Management
24-Nov-2016 by Vincent.L, Hotel Management
Dear Guets, Merci beaucoup from all the 9HOTEL OPERA team, for this great review. As you say our location is good, very close to gare du nord and gare de l'est and very close to Montmartre. For the other main attractions you have the metro line 7 going directly to the louvre museum and the bus 32 direct also for the Champs Elysée and the Eiffel tower. And as you enjoyed to try the new french cuisine, you have plenty of choices around the hotel. We hope to see you soon back in Paris, Best regards,
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Nov-2016
Convenient location as it is close to Metro station. Nice ambience inside the hotel. Room was small but cosy and clean.
Comment from Hotel Management
22-Nov-2016 by Vincent.L, Hotel Management
Dear Guest, Thank you for taking the time to write a comment about your stay at the 9HOTEL OPERA. We are glad to see that you felt the atmosphere of our place. I hope you had a great stay in Paris which is easy to discover from the hotel due to his central situation. See you soon back, Best regards,
4out of 5
Recommended
for Everyone
by A verified traveller from Guildford

Family of 4 with two young children

Posted 29-Oct-2016
Location: Great location to get onto metro or walk to Gare Du Nord. Loads of restaurants scattered around the area.
Booked two adjacent rooms. Typical Paris hotel - petit but well appointed and with delightful staff.
Comment from Hotel Management
11-Nov-2016 by Vincent.L, Hotel Management
Dear Kevin, Thank you very much for taking the time to share your experience at the 9HOTEL OPERA. As you have seen our location is great to discover Paris and our district is full of good food adresses. We hope to see you soon back in Paris. Best regards, Vincent.L
4out of 5
Recommended
for Everyone
by A verified traveller from UK

Small but friendly hotel in a great area

Posted 28-Oct-2016
Hotel is in a great location just a short walk from Gare du Nord and close to the Poissoniere street with lots of lovely places to eat. Hotel rooms and communal areas are very small but tastefully done in minimalist style. Breakfast was very good with a good selection of cooked and continental options. Our room was very warm and the fan didn't seem to make much difference. However due to the great location and friendliness and helpfulness of the staff I would be happy to stay here again.
Comment from Hotel Management
11-Nov-2016 by Vincent.L, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experience at the 9HOTEL OPERA. As you have seen our location is great to discover Paris and our district is full of good food adresses. We hope to see you soon back in Paris. Best regards, Vincent.L
5out of 5
Recommended
for Everyone
by A verified traveller from US

Amazing Service

Posted 27-Oct-2016
Location: There are a lot of Restaurants and Cafe the best Night Life is in this neighborhood.
First and foremost the Hotels Service was amazing! And also in a great area. The staff was very helpful to me about all of the attractions around Paris. I would like to Thank them for that. There was just one issue I had with a staff member,but come to find out it was my fault. In the States when I normally book a Hotel you pay the full amount before your stay at this hotel it is different. When I booked the room the first two nights I was only charged to reserve the room and once I arrived at the hotel I still was not charged until I checked out. Which my original stay was from October 20th - October 22nd on the 21st I payed for those nights , but I thought I payed for the 23rd - 24th. Jay brought this to my Attention,but I could not understand why I would be paying when I left now I get it so I apologize for that Sir. I also left my Credit Card if there is a way to get it back please contact me. Thank you for the Kindness Hotel 9
Comment from Hotel Management
11-Nov-2016 by Vincent.L, Hotel Management
Dear Joshua, Thank you for this tremendous review. We are waiting for you to be back in January. Best regards, Vincent.L
4out of 5
Recommended
for Everyone
by A verified traveller from London

Convenient location

Posted 26-Oct-2016
Location: Buses and metro allows quick commuting
Modern hotel but rooms very small. Friendly staff, but lacking a bit of professionalism . Quite good breakfast value.
Comment from Hotel Management
27-Oct-2016 by Vincent.L, Hotel Management
Dear Maria, Thank you very much from all the 9HOTEL OPERA team for this good comment. We are glad to see that you liked your stay with us. See you soon in Paris, Best regards, Vincent.L
4out of 5
by A verified traveller

photos conformes

Posted 13-Oct-2016 on Hotels
chambre soignée et confortable, accueil très agréable, séjour de trois nuits sans problème particuliers
Comment from Hotel Management
17-Oct-2016 by General Manager, Hotel Management
Bonjour; Toute l'équipe du 9HOTEL OPERA vous remercie d'avoir commenté votre séjour parmi nous. Nous sommes heureux de lire que vous avez passé un agréable moment dans notre boutique hôtel. A bientot à Paris, Bien cordialement, Vincent.L
4out of 5
by A verified traveller

Very new and clean. Friendly staff.

Posted 13-Oct-2016 on Hotels
I am in the process of clarifying my bill with them. I was asked to pay 10% more than the price I booked with Hotels.com. It will be a severe misrepresentation if my guaranteed price was without the 10% VAT.
Comment from Hotel Management
27-Oct-2016 by General Manager, Hotel Management
Dear Guest, We thank you for this review ! We are very pleased that you felt our spirit, our design and that you like our friendly staff & location ! I hope we helped you to find the solution about your invoice. Be assured that our team strives every day to do everything possible to make each of your stays fully satisfactory. We would love to welcome you back, anytime. Regards, Vincent.L