Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Capital Coast Resort & Spa

4 out of 5
Capital Coast Resort & Spa
Tombs of the Kings Road 69, Paphos

Reviews

8.0

Very good

Rating 10 - Excellent. 343 out of 1001 reviews" "
Rating 8 - Good. 397 out of 1001 reviews" "
Rating 6 - Okay. 153 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find and would certainly return. Hotel room (superior suite) came with well equipped kitchen ( dishwasher, individual tablets available from the hotel shop), bathroom and shower room. Good WiFi in rooms too. Air conditioning was effective. Plenty of space to relax. Nice clean pools, with quick service at the pool bar and choice of recliners - some of which faced out to sea. We chose half board and it was great value for money. Good range of breakfast, including local breads and pastries. Evening meals were also good, lots of different salads, and a different theme each night. Service was very polite and quick. It’s a quiet relaxing hotel and good value for money.
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my sixth or seventh visit and I'm sure I'll be back again! Amazing view. Lovely breakfast. Clean rooms. Only minor gripe is the wifi can be abit touch and go - especially in the rooms by the sea.
Stayed 5 nights in Feb 2024

6/10 Okay

Quincy

Liked: Cleanliness
All in all a good stay there nothing fancy just a nice cool place to relax and very affordable staff was nice and always able to help when needed
Stayed 7 nights in Jan 2024

4/10 Poor

Chris

Disliked: Staff & service, property conditions & facilities
Not a 4 star - staff need customer service trainin
Reception staff unfriendly & didnt give room upgarde, put us in a room with balcony overlooking a construction site. Asked to move rooms, refused, asked for a room upgrade, refused, asked to speak to manager, they called them & spoke to them, then said we could have an upgrade for 25 euro, overpriced but better than construction site. Room was meant to be a ysea view but overlooks the pool with a glimpse to ocean, also no sponge, tea towel, dish liquid or diswashing powder for self catering apartment, asked for this but told would have to buy it if i wanted it. Very tired & overpriced hotel with no friendly staff & gym didnt open untip 9am w hen I had to leave
Stayed 1 night in Nov 2023

10/10 Excellent

Dayanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is really good, staff are very friendly, the room was very good, lots of space. Bar prices are very good as well. The only few things are the fitness room does need some renovations, had only 6 dumbbells, 1 functional trainer that is broken and 1 barbell. The cardio options are good but it needs more stuff for sure, in the pictures at the website looks that have more stuff. The last thing is air condition in the fitness room also doesn't work at all.
Stayed 5 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, weather helps!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ernixh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Great location
Stayed 1 night in Oct 2023

10/10 Excellent

Natalya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Very clean. Breakfast 5 stars. Very clean swimming pool.
Stayed 3 nights in Sep 2023

8/10 Good

rebecca

Travelled with partner
The place needs upgrading in certain areas.Tv if english is pointless and wi-fi poor
Stayed 14 nights in Sep 2023

8/10 Good

Yuriy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some comments
Stayed 2 nights in Sep 2023

4/10 Poor

hala

Travelled with group
Disliked: Property conditions & facilities, room comfort
Don't stay here
Outdated hotel. Bad smell. Bad food. Bad service. Bad beach. No value for money
Stayed 2 nights in Sep 2023

10/10 Excellent

Natalya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Piece of Paradise
I select this hotel for personal vacations last 3 years. This is perfect place. And the Personal can help in any request.
Stayed 7 nights in Aug 2023

8/10 Good

Giannos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CHECK IN AT THE HOTEL WAS BAD .WAS DELAYED CHECKING IN FOR NO REASON
Stayed 2 nights in Aug 2023

6/10 Okay

Sarita, Aldershot

2/10 Terrible

Hiral

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay has been awful. I am a regular traveller and so far this has been the worst hotel resort which I had booked. This trip was booked as a surprise for my sisters birthday and since we landed and arrived at the resort it has been one issue after another. Firstly, on arrival, the staff were very rude and as soon as we walked in we heard the reception staff shouting at one customer that was raising a complaint which was a bad start. We were given the keys to our room and upon entering, we noticed there were spiders in the walls in the rooms and a really bad smell. We told reception and were told there is no one from room service until the next day as we arrived later night. We all had a really bad night trying to sleep with crawling spiders in the room. There was also no welcome water bottles or anything in the fridge and considering we paid around £1800 for this accommodation, which was one of the hotels biggest room and should be there most pride room, there was nothing as a welcome drink or offering. We had got off a delayed flight late night and went to the hotel and there was no water given or available as kitchen and local store was closed too. The next day, we went for breakfast and told reception about the spiders. There was not sorry, they just said room service will review this and clean it up. When we arrived back at the room in the evening, the spiders were still there. We called the engineers several times. The eletric devices were not working either.
Stayed 7 nights in Jun 2023

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Szilvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family vacation
Our stay was excellent. The suit we got was amazing with all possible facilities (dishwasher, washing machine, stove, oven), 2 toilettes, both shower and bath, nice views. The only thing was a bit missing a children's channel on the TV.
Stayed 4 nights in May 2023

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is actually two hotels with two different names on the same building. The other hotel is a kosher which is totally not the kind of a hotel that I would like to reserve with. I was locate in a hotel in the basement and all the drainage and AC ventilation were on the to my room. The noise of water and air was all the time as I am in the room. Most importantly, there was a man with a heavy weapon at the entrance of the hotel later in the Erving and in the early morning. I am totally disappointed with this hotel.
Stayed 1 night in May 2023

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Erline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this resort. I booked last minute and the price wasn’t outrageous. The staff was so friendly when arrived. The property was beautiful I was able to catch a sunset at the beach and it was breathtaking
Stayed 2 nights in Apr 2023

6/10 Okay

Stuart

Disliked: Property conditions & facilities
Didn’t do anything special for my wife’s 60th birthday
Stayed 2 nights in Apr 2023

6/10 Okay

THANASIS

Stayed 1 night in Mar 2023

6/10 Okay

christine

Disliked: Staff & service, property conditions & facilities, room comfort
Unfortunate experience, great location.
The resort is well located, but needs a bit of TLC. Also the staff seems, at best, very unhappy and at times, rude and inappropriate. The food is not great but the cocktails were good. At breakfast, the buffet was often messy and not cleaned/restocked as people were accessing the items. One morning near the end of breakfast, a screaming fight broke out between members of the staff. A very angry woman who was yelling at several people and slammed and then pushed a door onto one of her coworkers. In the US, this would have been an immediate HR issue and for sure retraining or termination would be the outcome. As it was, it was extremely uncomfortable for the guests. Many of us left in a hurry. Unfortunately the dinner service wasn’t much better. No outbreaks of yelling, but the same sense of general unhappiness, which expresses itself in unfriendly interactions with the guests.
Stayed 2 nights in Mar 2023

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Overnight stay.
Just an overnight stop. I reported to reception that the room was excessively hot. She said it is winter here the central heating is on. We live in Cyprus and it was too hot for us we had to have the window open to cool down. There was tea making facilities but no tea or coffee when I asked about this I was told coffee and tea could be purchased from the minimarket (overpriced). We had difficulty turning the tv on and off the remote has been used so much the buttons didn't work. Having said that it was nice to get english tv that wasn't bbc world news.
Stayed 1 night in Mar 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Break Away
Brad away to celebrate a friends birthday. I booked two single beds - it was a double! I could not use the sofa bed as it had a broken spring and an old, dirty, thin foam top which was in very poor condition. The reception staff were quite curt and not very helpful. However - the restaurant staff were very lovely, hardworking and efficient. The Bar man was really nice - so pleasant and polite. Our telephone didn't work and meant we twice had to trail back down to reception to speak to them. They sent a technician who was a such a nice young man, really helpful and so polite.
Stayed 2 nights in Feb 2023

8/10 Good

Sucdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

6/10 Okay

Seda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Vita

Liked: Staff & service
Stayed 4 nights in Jan 2023

4/10 Poor

eybi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
bad attitude and old hotel
i arrived the place and got a tiny ground level room south side pointed. even though its winter time, the day i arrived the sun made the room feel like sauna. we tried to turn on ac and found that in winter time its just heating option on, and we couldnt open any window because there is no such. in the morning we asked to change room and the reception manager was so rude and antipathy. the breakfadt is dry and not tasty.
Stayed 8 nights in Jan 2023

8/10 Good

Khaldoun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

moshe

Stayed 5 nights in Jan 2023

2/10 Terrible

Sergiu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
- cockroaches in the rooms - we requested to see the room before check-in and we was refused... first pay and if you are not satisfied you have to stay - the water at the spa was very cold - old and defective bed mattresses - - the housekeeper entered the room in our absence without consent even though we had "do not disturb" on the door
Stayed 2 nights in Jan 2023

2/10 Terrible

Donald

Travelled with family
Disliked: Staff & service
Run down
I set up for ealy check in as a VIP member, they wouldn't even listen to me but made me wait over an hour to check in
Stayed 1 night in Jan 2023

8/10 Good

Brian, Gillingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Generally, an enjoyable comfortable stay I would have thought the soundproofing of the suites may have been better , as we could clearly hear neighbouring guests and loud music drom iurside , even with everything closed.

8/10 Good

Dafna

Stayed 2 nights in Dec 2022

10/10 Excellent

Oshri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Navdeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and has good amenities. The breakfast was great. The only issues were with getting towels in the spa and the dinner buffet was overpriced and not good quality. Overall it was a nice stay and I would recommend it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No so refundable and surprised
The hotel was clean good service located far from everyplace. We are told this hotel is cosher. We were surprised to see the first time 2hotels together blue lagon was cosher. They didnt alow to have breakfast there.
Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall very satisfied
really pleasant stay, the location is very good, there's a bus stop nearby and lidl for whatever you need to buy. there's a sandy beach nearby the hotel as well, the water was nice warm, so amazing. oh the water in the hotel swimming pools was cold, so didn't use it, I did try a sauna though. breakfasts were nice with some local products as well. the rooms could get noisy indeed as the walls don't soundproof, luckily my neighbors were quiet in the night and morning so nothing to complain.
Stayed 3 nights in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here three or four times before, but this was the first time in 3 years after covid, and it was still as good as I remember! The location and view of the sea is amazing - the walk along the coast into pafos harbour is great (30-40 mins). There are a couple of eating places in walking distance but the drive into centre is easy as well, and parking at hotel is straightforward. Breakfast buffet is always lovely - and served until 10.30 so plenty of time for a lie-in!
Stayed 5 nights in Nov 2022

10/10 Excellent

Kyriakos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice.
Stayed 2 nights in Oct 2022

2/10 Terrible

Muttasim

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice a bit dated, they have a very strict policy with regard to check-in you cannot check-in prior to 2PM, I and several guests had to wait in the lobby for several hours the lobby had no A/C on, and it was very hot and uncomfortable.
Stayed 2 nights in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, peaceful, relaxing. Friendly staff.
Stayed 3 nights in Oct 2022

4/10 Poor

Irit

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointment
The hotel seems old. The room was with ants . The furniture were old. It claimed to be 4 stars and therefor disappointed
Stayed 3 nights in Oct 2022

6/10 Okay

Chris

Travelled with partner
Disliked: Property conditions & facilities
Been here several times before COVID and always been good value for money. Again price was fine but spa and facilities was shut for 2 weeks ( disappointing as we like to use this ares). The state of the indoor swimming pool, sauna etc… is in a very poor state and desperately needs repairing. The hotel seemed to generally be lacking maintenance and too few staff in key areas , like the restaurant ( running out of cutlery, plates and cups etc… ). It’s a shame really as we have enjoyed previous stays but until it is updated we will not be returning.
Stayed 2 nights in Oct 2022

6/10 Okay

ehud

Liked: Staff & service, room comfort
מלון נחמד מיושן ממש על שפת הים סובל מתחזוקה ירודה
Stayed 3 nights in Oct 2022

10/10 Excellent

Natalya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in one
Amazing! The best hotel in Paphos! Better than 5 stars. Around the hotel You can find any type of the beach: sandy Venus beach, wild natural rocky or the pebble beach. Perfect restaurants around the hotel.
Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Not impressed and no free parking.
The stay was ok, but we were expecting much more from this hotel, the service isnt what we had from our previous stays in other kempinsky hotels in the world
Stayed 14 nights in Aug 2022