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Reviews of The Acacia Hotel & Spa Goa

4 out of 5
The Acacia Hotel & Spa Goa
H.No. 586/A, Sequeira Vaddo, Candolim, Goa

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 88 reviews" "
Rating 8 - Good. 33 out of 88 reviews" "
Rating 6 - Okay. 9 out of 88 reviews" "
Rating 4 - Poor. 8 out of 88 reviews" "
Rating 2 - Terrible. 5 out of 88 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra, Aurora

Liked: Cleanliness, staff & service
Very friendly staff, thanks candolim acacia hotel😘
Stayed 3 nights in Feb 2024

10/10 Excellent

Pushpendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome staying at this property.
Stayed 4 nights in Feb 2024

10/10 Excellent

Riyen

Stayed 3 nights in Nov 2023

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We loved our stay at this hotel, would recommend anyone visiting north goa to stay here. Thanks to all that made it extra comfortable
Stayed 1 night in Nov 2023
Response from GROUP GENERAL MANAGER on 16 Nov 2023
Dear Guest, Namaste!!! Thank you for your valuable feedback regarding your visit to THE ACACIA HOTEL & SPA – GOA, Candolim and for sparing your time to review us. I am delighted to hear that you had a memorable stay with us. Thank you so much for the appreciative words for our team members. It is wonderful to read such positive feedback from our Guests. I shall definitely share your kind words of appreciation with my team that works tirelessly to ensure that our guests feel at home. We look forward to welcoming you back for a refreshing stay once again soon. Thanking you with best regards, Sincerely, GROUP GENERAL MANAGER

10/10 Excellent

Lokesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant stay at the Acacia hotel. The staff was very helpful and courteous . Most of the things are near by to hotel like candolim beach, market for shopping, car/bike rentals etc. Hotel is conveniently located in candolim. Hotel's restaurant food is tasty but little bit higher on the price side. Breakfast buffet served had a lot of varieties to chose from and at the same time tasty and joyful. The dining area is at the 4th floor with a nice view of the city.. Over all we had a joyful stay as a family traveler and would definitely revist and recommend it.
Response from GROUP GENERAL MANAGER on 16 Nov 2023
Dear Guest, Namaste!!! Thank you for your valuable feedback regarding your visit to THE ACACIA HOTEL & SPA – GOA, Candolim and for sparing your time to review us. I am delighted to hear that you had a memorable stay with us. Thank you so much for the appreciative words for our team members. It is wonderful to read such positive feedback from our Guests. I shall definitely share your kind words of appreciation with my team that works tirelessly to ensure that our guests feel at home. We look forward to welcoming you back for a refreshing stay once again soon. Thanking you with best regards, Sincerely, GROUP GENERAL MANAGER

2/10 Terrible

HARJIT SINGH

Stayed 4 nights in Oct 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, especially Baani on reception who went above and beyond her duties to make me feel comfortable. Room was big and spacious and cleaned every day.
Stayed 15 nights in Oct 2023
Response from GROUP GENERAL MANAGER on 16 Nov 2023
Dear Guest, Namaste!!! Thank you for your valuable feedback regarding your visit to THE ACACIA HOTEL & SPA – GOA, Candolim and for sparing your time to review us. I am delighted to hear that you had a memorable stay with us. Thank you so much for the appreciative words for our team members. It is wonderful to read such positive feedback from our Guests. I shall definitely share your kind words of appreciation with my team that works tirelessly to ensure that our guests feel at home. We look forward to welcoming you back for a refreshing stay once again soon. Thanking you with best regards, Sincerely, GROUP GENERAL MANAGER

10/10 Excellent

Celia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 5 nights. Hotel super clean. Friendly helpful professional staff. Close to beach, shops and great selection of eating places. Breakfast was good. Taxi just outside the door. Busy area but felt very safe
Stayed 5 nights in Dec 2022
Response from GROUP GENERAL MANAGER on 16 Nov 2023
Dear Guest, Namaste!!! Thank you for your valuable feedback regarding your visit to THE ACACIA HOTEL & SPA – GOA, Candolim and for sparing your time to review us. I am delighted to hear that you had a memorable stay with us. Thank you so much for the appreciative words for our team members. It is wonderful to read such positive feedback from our Guests. I shall definitely share your kind words of appreciation with my team that works tirelessly to ensure that our guests feel at home. We look forward to welcoming you back for a refreshing stay once again soon. Thanking you with best regards, Sincerely, GROUP GENERAL MANAGER

4/10 Poor

Nilesh

Stayed 1 night in Dec 2022

6/10 Okay

Murali Krishna

Stayed 3 nights in May 2022

4/10 Poor

Karun

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Below average hotel and not value for money
Hotel overall was below average. When we reached the room assigned to us was not clean. Missing water, towels and bed was unmade. We had to ask the hotel staff to get our room ready while we forcefully had to go out for dinner while waiting for the room to be ready. Apart from the above the breakfast was again below average and had to wait for long for food to come out for refilling.
Stayed 3 nights in Feb 2020

8/10 Good

kaartik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable stay. The breakfast was included and extremely good. Great location near the beach and in the middle of the market so you can walk to several restaurants and shops. Definitely recommended.
Stayed 5 nights in Dec 2019
Response from Abhik on 10 Jan 2020
Dear Kaartik, Sunny greetings from Goa and Team Acacia. It is very kind of you to have written such a wonderful review of our property. We were delighted to have hosted you at The Acacia Hotel and Spa. Our staff wishes nothing more than to have our guests go home happy and with memories to share with their loved ones. It is always our endeavour to do the best and to see that we succeeded in good measure is heartening, We would love to host you again at Acacia. Thanks again for the recommendations and praises. Warm regards, Abhik Sen (Guest Relations Manager)

6/10 Okay

Amit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
good location
good location + decent size room thats Plus point. Ritesh in front desk is help. hotel looks outdated and need maintainance. was surprised to see blood stain bedlinen food just about OK. only stay for location but expensive for the price
Stayed 5 nights in Aug 2019
Response from Abhik Sen on 11 Sept 2019
Dear Amit, Thank you for taking the time to share your detailed feedback. On behalf of the Team Acacia, I truly regret to learn about the frustration and inconveniences encountered during your stay in our hotel and deeply sorry that it was not as seamless as we strive it to be. Your opinion truly matters to us, and therefore the comments and raised remarks were taken with great concern and discussed further, in order to avoid such a re-occurrence. We strive to provide our guests with the highest standard in service, and we are dissatisfied that were not able to achieve that in this occasion. We will take your feedback into consideration and find out ways to ensure a coordinated effort on our part to improve upon a guest's experience We are glad that Ritesh made an impression and would pass on your regards to him. We apologise for the inconvenience that this has caused you, and hope that we may someday have the chance to redeem ourselves in your eyes. Sincerely, Abhik Sen (Guest Relations Manager)

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
We had been to the hotel during April 2019 for 4 days The hotel is not that expensive hence decided to give a try, The check in process went smoothly but the hotel staff for room services don’t reach you within reasonable time let it be for anything The in room dining they offer 20% off but charge 5% service charge for just providing food in room even the prices of food are quite high so the 20% discount is just a marketing gimmick The food is not at all good and quality ones and even their menu choices are very limited, even breakfast in morning the Indian food used to be really bad so we used to have only fruits and juices The hotel does not have its vehicle for any kind of airport or within the city transfers, they suggest to go out and hire a cab or rent a car on your own The spa services were really good so I would give it a point for this The worst part about our stay was that electricity used to go after every 5 mins for some seconds and one day they didnt had electricity for nearly one hr which is disgusting Even cleanliness wise the hotel was really bad, plates used to lie outside many of rooms for entire day and swimming pools were really very dirty I would rather suggest to stay at a good hotel in its vicinity by spending a few bucks extra if you want to have a peaceful and happy stay
Stayed 3 nights in Apr 2019
Response from Abhik Sen on 3 May 2019
Dear Ms Prabhu, Warm greetings from Team Acacia. Since this is the second instance where you have reviewed us on an online platform, I would like to reiterate the already addressed issue. We were never made aware of any issue you were facing whilst you stayed here and thereby it is unfair to nitpick on issues thereafter. The food on offer has more than sufficient variety in regards to Indian food and something which all our guests agree on. In any case, you never brought it up during your stay or even during check-out. The reason why we do suggest hiring a self-driven vehicle is that it is much more economical than us arranging the same vehicle for you. This cannot be held against us. As for service charge you are always free to ask us to remove it from your bill if you see it as a burden. We would never force it on anybody. We do however apologise in regards to untimely clearance which is something we have taken up with the concerned departments. We hope that you would give us a fair chance in the future. Warm regards, Abhik Sen (Guest Relations Manager)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the beach. Clean and comfortable rooms. Abhishek was very helpfull.
Stayed 3 nights in Apr 2019
Response from Abhik on 19 Apr 2019
Dear Guest, Sunny greetings from The Acacia Hotel & Spa Goa. We are delighted to have hosted you at our beautiful property and glad that we were able to make sure that your stay was comfortable. It is guests like you who make the job of a hotelier worth every second of it. The staff at Acacia is glad that your experience was good. We look forward to hearing back from you and having you here at The Acacia. Thanks again for the kind review and recommendations. Warm regards, Abhik Sen (Guest Relations Manager)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We loved the stay there. Staff was amazing in all aspects.
Stayed 1 night in Feb 2019
Response from Abhik on 20 Feb 2019
Dear guest, Do accept my heartiest greetings on behalf of Team Acacia. We thank you for choosing us as your preferred destination in Goa. It is indeed a delight to hear that you and your family enjoyed your stay at our hotel. We, at The Acacia Hotel and Spa, are always aiming to create a memorable and relaxing stay for all our guests. We are delighted to read how much you enjoyed your room experience and I am pleased to hear, that our hotelier could successfully contribute to making your stay enjoyable. We do look forward to seeing you again in the near future and thank you once again for giving us the opportunity to serve you. Warm regards, Abhik Sen (Guest Relations Manager)

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good location, friendly staff, rooms on north side of top floor have noisy AC units on roof. No problem with a change of room after first night. Good rooftop restaurant. Hotel seemed to to be short of basic facilities, eg towels, coat hangers etc. Overall pleasing
Stayed 7 nights in Jan 2019
Response from Abhik on 6 Feb 2019
Dear Guest, Greetings from The Acacia Hotel and Spa. We are delighted to have hosted you at our beautiful property which is at the crossroads of the hub of activity in Candolim. We are glad that you were satisfied with our staff's behaviour and that you could enjoy the location. We do understand that some guests can be sensitive to the sounds and hence as you mentioned we have no hesitance in changing rooms. We do take your feedback in terms of the facilities seriously and would certainly look to make sure we keep up with guest needs and changes. We look forward to hearing back from you and having you here at The Acacia. Warm regards, Abhik Sen (Guest Relations Manager)

8/10 Good

Vikas Sadashiv

Liked: Cleanliness, staff & service
Friendly staff
It was short & pleasant. The staffs were very helpful and taking care of the service, but the rooms has to be upgraded.
Stayed 4 nights in Jan 2019
Response from Abhik Sen on 15 Jan 2019
Dear Vikas, Do accept my heartiest greetings on behalf of the team at The Acacia Hotel and Spa, Goa. We thank you for choosing us as your preferred destination in Goa. It is indeed a delight to hear that you enjoyed your stay at our hotel. We, at The Acacia Hotel and Spa Goa, are always aiming to create a memorable and relaxing stay for all our guests. In this regard we do take your feedback into consideration as well and would work on improving the room experience. We do look forward to seeing you again in the near future and thank you once again for giving us the opportunity to serve you. Warm regards, Abhik Sen (Guest Relations Manager)

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018
Response from Abhik Sen on 1 Jan 2019
Dear Guest, Thank you very much for choosing The Acacia Hotel and Spa, Goa as your preferred destination. We are glad to read that you have been satisfied throughout your stay with us. We were delighted to have hosted you with us and appreciate you rating us. We look forward to welcoming you back in the near future. Kind regards, Abhik Sen (Guest Relations Manager)

10/10 Excellent

Meryl

We loved staying at Acacia Hotel. The ambience was relaxing, friendly and super helpful. We got to know the staff really well and truly enjoyed our time there. Thank you everyone.
Stayed 3 nights in Nov 2018
Response from Abhik Sen on 28 Nov 2018
Dear Meryl, Thank you for choosing to stay with us and taking the time out for reviewing us. We are glad to hear that you felt relaxed and our staff helped you feel so. We do hope you would suggest us to your family and friends. Warm regards, Abhik Sen (Guest Relations Manager)

10/10 Excellent

Jason, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but the taxi guys outside are con artists. Considering the hotel recommended them I wouldn’t expect it. Prebook and prepay any airport taxi. Also goa has rolling blackouts but seems to be everywhere.
Stayed 5 nights in Nov 2018
Response from Abhik on 23 Nov 2018
Dear Jason, Greeting from The Acacia. We are so glad that you had a good experience with us. We do understand your feelings in regards to the Taxis outside, but the fact is that the Hotel does not have any control over them since they are part of a union and they decide the rates and we have no room to intermediate as far as their dealings go. We too hope for a change in this regard and hopefully the governemnt would heed to tourists' needs. We would still like to welcome you back to our hotel for a future stay. Warm regards, Abhik Sen (Guest Relations Manager)

8/10 Good

Kanav, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the hotel. Location is fabulous if you’re interested in the sights and sorroundings of Candolim. Supermarket is 6 minute walk. Plenty of restaurants and bars around the corner. They also have a restaurant and bar on rooftop which is quite nice. All in all a great stay.
Stayed 2 nights in Oct 2018
Response from Abhik Sen on 10 Nov 2018
Dear Kanav, Hearty greetings from sunny Goa. We are delighted to have heard of your experience with us. It is always a hoteliers delight to have had a guest stayed and go home with kind words to share. We are also happy to hear that you had a good room and culinary experience. We would certainly look forward to hosting you when you are here next. Do recommend us to your friends and family too. Warm regards, Abhik Sen (Guest Relations Manager)

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

8/10 Good

Chris, Geneva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel well situated for the beach
The Acacia Hotel & Spa is a well appointed and managed hotel which is very conveniently situated access to the beach as well as close to the town's night-life and restaurants being on the main Aguada Road. We found the staff very courteous and helpful. The rooms are a good size and well furnished with a range of conveniences in the room including a fridge, safe , cable TV etc. The breakfast menu is generous and caters to both Indian and European tastes.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was really good!
Guests had a great experience. The breakfast was delectable.
Stayed 4 nights in Dec 2017

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel!
Fantastic area, hotel, and service! We really enjoyed our 1 night stay here. It's very close to tourist shopping, street markets, and a great beach nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Central location
Hotel was comfortable, friendly, and resourceful. Needs to improve their wi-fi connection and sewage smell in room.

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good hotel
We had a nice time in the hotel. It would be nice if the breakfast would offer some english breakfast. It was a bit to indian.

6/10 Okay

Vikram, Bangalore

Liked: Cleanliness, staff & service
2N/3D Babylon trip
The overall experience with the hotel is good. I do not want to rate them negative. However this trip was important for me as I planned a Babymoon (pre-baby R+R) for my wife (expecting) and I did inform well in advance while making the reservation. All I wanted is to make it a comfortable trip and stay. Challenges faced - While asking for directions, I was misguided (took me 30 mins extra to drive on bad roads) - Air Con in the room stopped functioning at mid night and discomfort. I did not inform the staff that time as we figured a workaround to off and switch it on again. I am sure they would have done something to fix it if informed but at midnight I did not want my wife to stretch and stay awake in discomfort - Hotel Wi-Fi (complimentary) never worked for us in 3 days stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation in Goa, India
Very good rooms with plenty of space. The hotel is new and so are the facilitates available. The rooms were very clean. The service qualities were better than usual. The service was quite pleasant and prompt. The hotel amenities were alright. The location was okay but was the best thing that the management could do. Yet, they have done a good job.

2/10 Terrible

Ajit, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel deducted extra amount and not returning
The hotel deducted extra amount by doing twice swipe of my credit card. I am still following up with them to get my money back however they are not at all interested in looking into the matter. It was their mistake but nobody is taking accountability from their side. I will never refer this hotel to anybody. Also though they claim the hotel as 4 stars but it is not even worth of 2 stars. The ambiance, service and rooms are so pathetic. Food quality is also not good. Their SPA is not more than a simple body massage. They dont even know what is SPA. my overall experience was worst with this hotel and they spoiled our holiday.

10/10 Excellent

Rithika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

marsha, NewYork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome

2/10 Terrible

NS

Disliked: Cleanliness, staff & service, room comfort
Food is bad. Room service is worse. No cleaning towels.

8/10 Good

Indrajeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay & Very Good Staff
Stayed for 2 Nights. The overall hotel stay was very good. The staff was cooperative and very friendly. Thumbs up for the service.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
Room service needs serious improvement Overall Food Quality every good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Abdul Aziz, Bangalore

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappoinment
I was very disappointed first day when I went for check in with my confirmed booking they were over booked and had no rooms to give me had to wait for 3-4 hours till things were sorted.

8/10 Good

Mike, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern comfortable hotel
Acacia hotel situated on busy main road. Good central position close to many shops and restaurants, 300 yards from the beach. Room was very comfortable and well equipped. Staff very friendly and helpful. Good breakfast buffet.

10/10 Excellent

Snehal, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern hotel - 500 m of the beach
We found the hotel room and general decor to be pleasant, modern and clean. The staff were all very helpful and when we needed things fixed in our room - ie the cable TV plug wasn't working, it was fixed immediately. Breathtaking views from the top deck. A short walk to Condolim beach which was less crowded and less polluted compared to Calangute and Baga. There are also plenty of restaurants and bars within easy walking distance from the hotel.

10/10 Excellent

Miles, Selby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acacia hotel review
Excellent hotel - only negertive was the pool , it never gets any sun and is basically an indoor pool

10/10 Excellent

Singh, Bangalore

Liked: Staff & service, property conditions & facilities
Good hotel close to the beach and restaurants.
Very good experience which was made special by the hotel staff. We arrived early at the hotel and were allowed to checked-in without having to wait until 2pm.

4/10 Poor

amit singh, mumbau

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Location, pathetic service
though the location is good and the hotel is very clean and optically good, teh service is very pathetic. the hotel is definately understaffed. toom serivce does not turn up even after 3 calls. People at teh receptin are not at all helpfull and they do not listen to any of your requests. we were told we will be provided with an extra bed, but was not provided, and was only provided when they were threatened by us that we would complain to the manager or sooo... Net ne a very bad experience. Breakfast is very bad, they do not have much choice.

8/10 Good

Hannah , Zurich

Liked: Cleanliness, staff & service, room comfort
Friendly staff, good location and sleek rooms
The hotel is in a good location. Once you come to terms with the fact that many parts of Goa and India have large piles of rubble, wastelands, and even stray cows, this hotel offers a lot in terms of access to to good restaurants, taxis and local super market stores. The hotel employees were very pleasant, opening doors for us, wishing us a good day and catering to us extensively, even a little too extensively at breakfast! I found all of Acacia's people to be great advocates of their brand. The breakfast was good and comprehensive. There is a selection of continental, English and Indian breakfasts. I really enjoyed the Goan cuisine choices and small muffins! However it would have been be nice to have some more day to day variety at breakfast time. Some small downsides: our internet was only valid for 24 hours and a little patchy at that, despite our belief that it was a 24/7 complimentary feature throughout our stay. We felt that the shower leaked slightly as there was often a small puddle in front of our door. Although the balcony was much appreciated, our view was a little lacking. The hotel also hosts music and food events which are a mixed bag as we hear some beautiful and authentic Bollywood music, but it can be a little distracting if you would like a quiet relaxing nights sleep. Overall I would really recommend Acacia for this area of Goa in terms of quality service, excellent traveller friendly restaurants nearby and as a good starting base for exploring!

4/10 Poor

JAYESH UDAWAT, UDAIPUR

Disliked: Cleanliness, property conditions & facilities
Disappointing hotel in such a amount we paid for
Disappointing hotel in such a amount we paid for . Cheating with the mini bar inside the room as all such categeories hotel offers mini bar kind of things for free. Power cut in frequent timings and hotel does have a plenty amount of natural space in goa kind of place. Instead of this go for TAJ in almost same price.

8/10 Good

deepali, hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Overall good. Had issues with no hot water in the bathroom for 2 days. This accoridng to the staff was experienced by everyone in the hotel but strangely was not fixed till i called the reception twice. Also, the bathroom doors have a lot to desire -- they are flimsy and locks are really just there for display. They need to definitely improve on that

8/10 Good

Nikesh, Mumbai

Liked: Cleanliness, staff & service, room comfort
Decent hotel but services can get better
We stayed at Acacia for 3 nights. The location, room and room service was quite good. Only drawback of our stay was the facility where we had breakfast. It was in an open area and most of the food was in containers with no lids and hence even flies had access to what looked like delicious food. No one was bothered to do anything about it. We ended up skipping those items since it was unhygienic.

10/10 Excellent

1819, Jalandhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with good service

10/10 Excellent

Yerlan, Kazakhstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent!