The check-in/check out experience was seamless. Everyone was gracious and welcoming. Requests for a few extras were handled immediately. There is valet parking but also fairly easy street parking which the hotel staff was quick to explain. Clean, quiet, upscale with a European feel. Couldn't have asked for much more except some tea water that was actually hot enough to steep tea!
We loved our stay. Rooms are clean and comfortable. Service is outstanding. Location is convenient. Spa has a nice steam room and rain shower. Room service outstanding. Bed super comfortable. Rooms large. Truly home outside of home.
Very nice hotel , very small rooms but very clean & beds comfy & No bedbugs !!! Close to everything great shopping in expensive area. The fat night clerk was grouchy but otherwise all good. Close by Stanford !
We had to find a hotel at the last minute and looked around the Palo Alto area and found the 3.5 star hotels to be overpriced and most of the others were 2 stars. The Nest is newly renovated and a good value. Room was clean and staff was pleasant. They even had a small lobby type area with bar, TV and tables for sitting.
The hotel was fine but my reservation through Expedia was wrong and the Premium Suite I booked was not actually requested by Expedia to the hotel....or so the hotel said - either way I paid for something I didn't get...not going to use Expedia ever again as this is the second time this has happened.
Traveller from Aspen
The Epiphany Hotel is located in a modern eight story land mark building which is famous for its oversize tree the Palo Alto …More
Ambiance is spectacular. Front lobby clean and inviting. Staff (front desk, restaurant, and bar) very friendly. Room clean but just a bit awkward. Never got them adjusted right. The beds made up for it though. Fresh clean smelling linen and very comfy bedspread. Wish there was microwave. But overall, was well worth it and will definitely come again at these rates.
We spent Friday night at the Palo Alto Westin. The weekend rate was a bargain. The room rate increases substantially during the work week. Our room was on the back roadway and noisy early morning garbage truck awoke us from restful sleep. Our room was otherwise very well appointed and clean. Hotel staff were friendly and helpful but not completely informed.
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