Ratings based on 156 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveller from england

Hotel Zafiro

Posted 08-Sep-2017
Pros: Room were lovely, and it was very clean, it could not be faulted
Cons: We found the staff not very friendly so much so that we did not spend much time at the hotel at all
Location: Perfect location with everything you need around, get a few minutes walk
Lovely Hotel, very clean. Rooms were a nice size and comfortable. The only thing that let this hotel down was the staff, which were not very friendly.
5 out of 5
Recommended
for Families
by A verified traveller from London

Excellent hotel, great location

Posted 06-Sep-2017
Pros: Hotel has recently been refurbished throughout, room was modern and comfortable. Excellent swimming pools with something to suit everyone. High quality buffet restaurant, with food to suit most tastes. Friendly and helpful staff. Cons: Entertainment targeted mainly at families with young children, very quiet from 22:00. Overall: This is an excellent hotel and my family will return for another holiday.
4 out of 5
Recommended
for Families
by A verified traveller from Upholland, Lanc's UK

great location, family friendly

Posted 04-Sep-2017
second visit to this hotel and just as enjoyable. Lovely room, good food.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for a Family Holiday

Posted 02-Sep-2017
Pros: kids club, restaurant and bar service, pools and spread in the restaurants
Cons: room cleaning was in shambles, room was not cleaned properly when it was done and cleaning was missed for 3 out of the 5 days we were staying.
Location: beaches and theme park nearby, good local restaurants outside and a lovely promenade and cycling on the beach
Kids had a blast in the many pools they had with the kids club which was very efficiently run. the evening activities are well selected and appeal to a broader audience not only the kids. had a 4 year old and 9 year old who came back with a good dark tan. give this 5 stars. staff overall are very friendly and accommodating to reasonable requests, front office, restaurants and bars. lifeguards and other staff were always on hand to keep an eye out for the smaller ones.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great stay for the family.

Posted 30-Aug-2017
We had amazing experience and would highly recommend for anyone with young kids. Only downside was the air conditioning struggled to keep the room cool overnight which made sleeping a little uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from London, England

Great hotel and very clean and spacious.

Posted 13-Aug-2017
The hotel staff was amazing. Activities for everyone including adults. Great laughs and fun for all ages. Enough sunbeds for everyone. Great food and drinks. Overall a very great stay.
5 out of 5
by Michael

Excellent family stay

Posted 05-Jul-2017 on Hotels
The hotel is great and very family friendly
5 out of 5
by Michael

Amazing property for family vacation

Posted 01-Jul-2017 on Hotels
Excellent hotel for a family vacation. Staff friendly and responsive. Amazing pool and facilities for family. Only glitch is room cleaning is not very predictable...sometimes they forget to replenish soap, shampoo, etc.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely jubley!!

Posted 20-May-2017
I loved the variety of food and the shower. I stayed with my husband and small children, my children loved the pool and the pirate disco. The area is really good and close to shops and beach.The kids club is not a separate room or building but is out in the open by the stage where they do various activities throughout the day. The room didn't have plastic plates and cups, which you need with my kids. I used the gym which had a reasonable treadmill. The lady who taught pilates was very good and extremely hardworking and kept cheerful even though she had been attacked by mosquitos. The staff at the restaurant were very nice and welcoming and I enquired about a particular desert on the menu (figs, apricots and dates cooked in orange syrup) so so yum!! Main concerns were the security. Anyone can walk into the hotel and my son found it very easy to escape from the room even when we locked the door. Also, this is a minor point but the reception staff could be trained a bit better in knowing what the entertainment staff are doing on what particular day as they didn't seem to know what was going on!
5 out of 5
by Trea

This traveller left a rating score only Posted 13-May-2017 on Hotels