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Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Guest reviews

4.5 out of 5 Wonderful
755 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationBellver Castle9 min walk
Popular LocationPort of Palma de Mallorca19 min walk
Popular LocationPorto Pi Centro Comercial20 min walk
AirportPalma de Mallorca (PMI)19 min drive

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  • Classic Room

    4.5/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsClassic Room
  • Premium Front Sea Cathedral View Room

    4.9/5 guest room rating

    Room amenities

    • 409 sq ft
    • Bay view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsPremium Front Sea Cathedral View Room
  • Double Room Single Use

    4.4/5 guest room rating

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 1
    More detailsDouble Room Single Use
  • Deluxe Room, Partial Sea View

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • Partial sea view
    • Sleeps 2
    More detailsDeluxe Room, Partial Sea View
  • Red Level Room Sea and Cathedral View

    5/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsRed Level Room Sea and Cathedral View
  • Supreme Family Room (2+1)

    Room amenities

    • 474 sq ft
    • Sleeps 3
    • 4 Large Single Beds
    More detailsSupreme Family Room (2+1)
  • Master Suite Red Level Sea Cathedral View

    Room amenities

    • 721 sq ft
    • Bay view
    • Sleeps 2
    More detailsMaster Suite Red Level Sea Cathedral View
  • Red Level Junior Suite Sea and Cathedral View

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Bay view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsRed Level Junior Suite Sea and Cathedral View
  • Red Level Grand Suite Sea and Cathedral View

    Room amenities

    • 1130 sq ft
    • Bay view
    • Sleeps 4
    More detailsRed Level Grand Suite Sea and Cathedral View
  • Supreme Family Room

    Room amenities

    • 474 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsSupreme Family Room
  • Supreme Family Room (2+2)

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsSupreme Family Room (2+2)
  • Cycling Experience Room

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsCycling Experience Room
  • Family Room, Connecting Rooms

    Room amenities

    • 646 sq ft
    • Sleeps 4
    More detailsFamily Room, Connecting Rooms
  • Suite Red Level Sea View and Cathedral

    Room amenities

    • 721 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsSuite Red Level Sea View and Cathedral

About this area

Palma de Mallorca

Located in Palma de Mallorca, Hotel Victoria Gran Meliá is connected to the convention centre. Paseo Maritime and Bellver Castle are notable landmarks, and travellers looking to shop may want to visit Municipal Market of Santa Catalina and Porto Pi Centro Comercial. Check out an event or a game at Visit Mallorca Stadium, and consider making time for Marineland Mallorca, a top attraction not to be missed. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Palma de Mallorca travel guide
View in a map
Popular Location

What's nearby

  • Bellver Castle - 9 min walk
  • Port of Palma de Mallorca - 19 min walk
  • Mallorca Casino - 20 min walk
  • Porto Pi Centro Comercial - 20 min walk
  • Parc de La Mar - 17 min drive

Getting around

  • Son Fuster Vell Station - 8 min drive
  • Palma de Mallorca Verge de Lluc Station - 10 min drive
  • AirportPalma de Mallorca (PMI) - 19 min drive

Restaurants

  • Ikatza — 1 min walk
  • Dry Bar — 1 min walk
  • Ca'n Pelut - 4 min walk
  • Tapa Negra - 4 min walk
  • Boutique del Gelato - 4 min walk

About this property

Hotel Victoria Gran Meliá

Luxury hotel connected to the convention centre in Palma de Mallorca with restaurant
Along with a restaurant, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour health club and a poolside bar. All 171 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Victoria Gran Meliá offers 171 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 25 per day
  • Electric car charging station
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 29 per person
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (5597 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch LCD TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

This property is closed from 22 April 2020 to 28 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 29 per person (approximately)
  • Airport shuttle fee: EUR 55.00 per vehicle
  • Self-parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gran Melia Victoria
Gran Melia Victoria Hotel
Gran Melia Victoria Hotel Palma de Mallorca
Gran Melia Victoria Palma de Mallorca
Gran Melia Hotel Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Sol Melia Victoria
Victoria Gran Melia
Gran Melia Victoria
Hotel Victoria Gran Meliá Hotel
Hotel Victoria Gran Meliá Palma de Mallorca
Hotel Victoria Gran Meliá Hotel Palma de Mallorca

Frequently asked questions

Can I cancel my reservation for free at Hotel Victoria Gran Meliá and receive a full refund?
Yes, Hotel Victoria Gran Meliá offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Victoria Gran Meliá cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Victoria Gran Meliá have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Hotel Victoria Gran Meliá pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Victoria Gran Meliá?
Self-parking is available for EUR 25 per day.
What time is check-in at Hotel Victoria Gran Meliá?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel Victoria Gran Meliá?
Checkout is at noon.
Does Hotel Victoria Gran Meliá provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of EUR 55.00 per vehicle applies.
Where is Hotel Victoria Gran Meliá located?
Located in the heart of Palma de Mallorca, this luxury hotel is within a 10-minute walk of Paseo Maritime and Bellver Castle. Municipal Market of Santa Catalina and Feixina Park are also within 1 mi (2 km).
4.5
Wonderful
755 reviews
5 - Excellent
482
4 - Good
212
3 - Okay
40
2 - Poor
15
1 - Terrible
6

4.7/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Stayed 3 nights in Apr 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay at Gran Amelia Victoria and we will be back definitely. What a Gem ..the Staff in this Hotel can’t do enough for you. Highly recommended
Stayed 7 nights in Dec 2019

2/5 Poor

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
i travel for a living and (luckily) regularly stay in 5 star hotels, this just isn't one of them. that feeling of luxury you should get with 5 stars (and the price tag) just isn't here. 1.the food is awful, worst quality breakfast i've had in a hotel, cheap flavourless ingredients, premier inn does better. 2.many parts of the hotel smell of damp, that shouldn't be a thing at a decent hotel of any star rating. 3.the pics are hugely deceiving as the pool backs on to 5 very busy lanes of traffic, so in addition to constant beeping in busy hours (ALL DAY!!), you can actually smell the fumes! 4.we were in a recently refurbished room, which had over an powering smell new cheap wooden furniture, about as luxurious as sleeping in an ikea warehouse. we lasted 3 days (of the 5 day stay) and checked into a proper 5 star hotel (salt, port adriano), in short, this hotel is very disappointing indeed.
Stayed 5 nights in Oct 2019

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. The staff is friendly. Very nice bathroom and amenities.
Stayed 1 night in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff gave us recommendations for activities on the island, how to get there and went above and beyond to be nice
Stayed 1 night in Oct 2019

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