- Disliked: Staff & service, amenities, property conditions & facilities
No way a 4* hotel. Lucky to be 2*. Whole building tired and worn out. Only one of 4 restaurants open. Room was very noisy with pumps and heating system operating throughout the night. Bed was very poor. Flooring in room was worn out. Holes in blackout curtains as if moths had attacked them. Entertainments lady tried hard to extol the virtues of the hotel but was obvious she was extremely embarrassed about the poor state of the hotel. Some of the waiters at breakfast needed lessons in personal hygiene. Not pleasant to eat getting wafts of BO. To start my trip I’d booked two nights in a hotel just outside palma then moved to this hotel for two nights. First night in this hotel was so bad I paid extra to go back to the first hotel. Absolute joke of a hotel. DO NOT WASTE YOUR MONEY HERE!