Outdoor pool

Reviews of Motel 6 Palm Springs, CA - Downtown

2 out of 5
Motel 6 Palm Springs, CA - Downtown
660 S Palm Canyon Dr, Palm Springs, CA

Reviews

6.8
Rating 10 - Excellent. 340 out of 1180 reviews" "
Rating 8 - Good. 285 out of 1180 reviews" "
Rating 6 - Okay. 196 out of 1180 reviews" "
Rating 4 - Poor. 156 out of 1180 reviews" "
Rating 2 - Terrible. 203 out of 1180 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Adam

Disliked: Staff & service, property conditions & facilities
The location was great
Stayed 3 nights in Mar 2024

8/10 Good

Reynaldo

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Jackson

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Curt John Richard

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

2/10 Terrible

robert

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
stayed here for a quick work trip. This hotel has many guests who are residing here. It was loud at night, with children who were running in the halls. witnessed police and CPS being called to a room. definitely a little bit more drama than anticipated. besides that, the air in my room didn't work and they said they sent someone to fix it but it never worked. the staff was kind but I would not recommend staying in this motel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Jose,Thank you for the excellent review! Maz K.#Team6

6/10 Okay

Greg

Liked: Cleanliness
Disliked: Property conditions & facilities
Heater didn’t work
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Greg, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Good

Roland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Motel 6 ist das preiswerteste Hotel, von dem aus man die Innenstadt gut zu Fuß erreichen kann. Parkplätze sind genügend vorhanden. Technische Probleme (Abfluss) wurden innerhalb einer Stunde behoben. Die Damen an der Rezeption sind super entspannt und freundlich. Wer ein einfaches und preiswertes, aber sauberes und freundliches Hotel sucht, findet hier eine gute Möglichkeit in Palm Springs zu übernachten. Wer ein Verwöhnprogramm braucht ( Bademantel, Zimmersafe etc.) ist hier nicht richtig.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hallo Roland, Wir freuen uns, dass Sie eine tolle Erfahrung gemacht haben und freuen uns über Ihr Feedback! Wir freuen uns darauf, Ihre zukünftigen Unterkunftsbedürfnisse zu erfüllen. Maz K.#Team6

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Very expensive for an average motel6. Tv remote didn't work and front desk staff did not offer to come to room to check but just gave us a different remote that didn't work. It was very noisyĺ
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Scott,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very easy process and fsst
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Pedro, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and love the easy parking.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Pedro, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

George

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 21 Mar 2024
Hi Laura, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 21 Mar 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was what i expected for the price i paid. Staff was friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the options for smoking and non smoking rooms. Close to downtown yet far enough to get some peace and quiet
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfy!
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Karen R.

Travelled with partner
Beds were comfortable. It was quiet. Its an ok place for an ok price. Nothing great but nothing bad.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Lawrence

Travelled with family
Elevator had a dirty floor. Room was comfortable.
Stayed 4 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Patrick S

Liked: Cleanliness, staff & service, amenities
Sink not working properly and thermostat housing cover missing, not a regular cleaning schedule.
Stayed 6 nights in Feb 2024
Response from Nancy Y. on 19 Mar 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights, no housekeeping service. I can reuse towels but it would have been nice to have the room cleaned and the trash emptied. Staff is nice but the facility needs to be bulldozed.
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

Scott

Disliked: Staff & service
I did have good stay at the property, except the floors in the room were really dirty. I went barefoot a couple of hours 1 time in my room, and my feet were black. Always wore something on my feet after that. I also only got maid service once in my 8 night stay
Stayed 8 nights in Feb 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but it smelled like cigarettes which was super lame. But thankfully we had air freshener. Other than that 9/10 it was a nice place to stay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Jonathan,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rates went to half off-weekend. I realky liked it. Its not perfect but a great value. It was very clean, just a little older. Its right at the foot of everything. Request a room with a view to see the stunning mountains right out your window. Hit up the Palm Canyon Roadhouse right down yhe street!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Douglas, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Randall

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Randall,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Safwan

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Safwan,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Miguel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The mattress was complete worn out, the shower was made for 4.0.. feet human, the whole place was dirty and the fridge leak at night and I had nothing in there
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Miguel,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Brenda

Stayed 14 nights in Feb 2024

8/10 Good

Patricia

Liked: Staff & service
the pool was good
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Patricia,Thank you for the excellent review! We were very happy to hear you enjoyed the pool!Lilith#Team6

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very decent, moderate hotel at the foot of downtown Palm Springs. Its quiet and comfortable, perhaps a bit aged. Pool seems ok as people were swimming. The staff is super nice. Its two blocks from the downtown strip with all its restaurants and bars.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi DouglasThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Gabriel,Thank you for the perfect rating!! Maz K.#Team6

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness, amenities
Property is bare bones. one set of towels, no tissues, no coffee or tea, 2 paper cups and one was not wrapped in plastic, floor was dirty (had to keep my shoes on so not to blacken the bottom of my sox's). Door card (key) was cancelled after the first night of a 3 night stay. Had to go all the way back to the office to get it reprogrammed. Would not stay there again, and would not recommend it. The pool was nice.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Michael,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Juanita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, plenty of parking, we were in the non smoking area by where the pool is but the people at the pool were smoking so that defeated the whole purpose of being in the non-smoking area. Asked the front desk for help with the no working tv. Was told that they would go and check it out. An hour passed and no one came.room was clean though. Good location.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Juanita,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

Varon

Business traveller
I was in town for work for a couple of nights and it was a good place to rest at. Room was clean. Keycard for the room worked.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Varon,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Zaino, Palm Springs

Business traveller
Liked: Staff & service
over all for price is good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Zaino,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Adam,Thank you for the excellent rating!! Maz K.#Team6

8/10 Good

Joseph

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well located & walking distance to food & shopping & free coffee in lobby is good. Great value for area.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi JosephThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely my go to spot from now on.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 29 Feb 2024
Hi Mariah,We are glad you had a great experience and appreciate your feedback! Lilith#Team6

4/10 Poor

Jon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room not cleaned, key didn’t work on the second day .
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Jon, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Syd

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very very basic bare-bones motel. clean but cramped room. Extremely limtied amenities including broken elevator.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi SydThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

Dawn

Business traveller
Disliked: Amenities
The floor was very dusty...hadn't bee vaccumed or swept. No extra blanket in the room.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Dawn,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

ANTHONY, VAIL

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and perfect
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Anthony,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for Tour de Palm Springs, the best location and the cheapest.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hey Christina, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lot nicer than I expected.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi George,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

8/10 Good

Shaquita

Liked: Cleanliness
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Shaquita,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

RAMON

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Motel 6 is not a luxurious outfit, but I found it to be good quality for economy accommodations. The room was clean, the bed was sufficiently comfortable, sheets, pillows and towels all adequate for the price. I did not have much interactions with staff but the little interactions I had were all good. My only recommendation is bring your own toilet paper, the quality of what Motel 6 is using is laughably poor.
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Bonnie

Disliked: Cleanliness, amenities, property conditions & facilities
All in all it was below average. My toilet was not flushed by prior guest/person and I was greeted with a poo in the toilet. It smelled of marijuana in my room pretty bad. The jacuzzi was not operating, which I was really looking forward to after my 100 mile race yesterday. I will not book here in the future.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Bonnie, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6