We had a ensuite room with 'King-size' bed and a little disappointed with the room although the self catering appartments looked great for families. We were surprised that whilst we stopped for 5nights, this did not include room service. This included no cleaner, no one to empty the bins or restock toilettries etc. The room itself was small, no balcony and the King size bed was two singles pushed together with a noticeable gap between.
The advertised 'continental breakfast' was little more than self-serve cereal and hot drinks and certainly not worth $8.80 per person when there are lots of local options.
The staff were helpful at booking excursions.
Staff unsure of how to book the Kuranda Train. Out of all the staff only one member (male) was extremely helpful with local public transport and places to go.
Alot of children at this hotel so if you are not a fan i would stay somewhere else. The hotel needs an urgent change of their pool side menu. Needs to reflect the menu at other Pullman Resorts such as the one in Legian Bali. They do not have the staple items such as a club sandwich or traditional steak sandwich. Need pool side service.
Showers need better heads that actually spray down and in one direction.
Apart from the above the hotel was excellent.
Traveller from Melbourne, Australia
This beachfront resort is 500 metres from Palm Cove's shops and restaurants, 30 km from Cairns, and 40 km from Port Douglas. …More
"Nice getaway within walking distance from the sea"
Staff were friendly and accommodating which is what you want after a long trip, situated smack in the middle of Palm Cove within walking distance to everything. So close to the beach you can almost hear the waves lapping at your door..
Traveller from B
Just overlooking the Coral Sea, guests of the Sarayi Hotel in Palm Cove Australia should prepare themselves for a luxury …More
Loved the location of this accomodation. Excellent check in and such friendly helpful staff. Great pool and bbq facilities. Rooms were well equpped although we dont like having to wash dishes in the bathroom sink. This place is right in the middle of the village which is a plus but can be noisy with delivery trucks early in the morning. Would stay again
Pocket Guide: Cairns and Northern Beaches Palm Cove Hotels
Some 25 km north of Cairns, the charming resort village of Palm Cove presents a relaxed seaside atmosphere, sensitive low-rise development, dining options from 5-star to takeaway, and a beach rated among Australia's Top 10. Popular as an upmarket spa and wedding destination, Palm Cove caters equally well to those after sports and action-packed soft adventure.
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