Was overcharged for room after booking with expedi
BOOKED online with Expedia for $high amount a night, final bill was presented for $ double that high amount a night...for freakin la Quinta??? Not even on the water!! wifi connection sucked, no coffee in lobby at night, elevator maintenance required stair usage with bad knees!! Very disappointing!!! Will never book through Expedia again or any subsidiaries!!! Will let everyone know as well!!! REALLY P.O. 'D THAT THIS WAS A BAIT AND SWITCH!!! Expedia and Laquita have not heard the last of this!!!
Comment from Hotel Management
14-Mar-2017 by LQ Customer Care , Hotel Management
Thank you for taking the time to inform us of your recent stay. We are very sorry to hear of your concerns, as providing a positive guest experience is of high importance to us. Rest assured we are currently looking into the issues you experienced with our staff and policies. Please reach out to the hotel's local management for further assistance.
LQ Customer Care