Beach nearby, scuba diving, sailing, motor boating

Reviews of Bahia Mar Ft. Lauderdale Beach- a DoubleTree by Hilton Hotel

4.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 330 out of 1002 reviews" "
Rating 8 - Good. 237 out of 1002 reviews" "
Rating 6 - Okay. 166 out of 1002 reviews" "
Rating 4 - Poor. 122 out of 1002 reviews" "
Rating 2 - Terrible. 147 out of 1002 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lauren

Disliked: Cleanliness, property conditions & facilities
Smelt horrible like mold. Dirty. Unkept
Stayed 2 nights in Apr 2024
Response from Bahia Mar Leadership Team on 16 Apr 2024
I sincerely apologize for the inconvenience you’ve experienced. We strive to provide our guests with a comfortable and pleasant stay, and it’s clear we fell short in this instance. Please know that your feedback is extremely valuable to us, and we will use it to make necessary improvements. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service!
Stayed 1 night in Apr 2024
Response from Sishena on 14 Apr 2024
Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words and are delighted to hear about the positive experience you had with our staff during your recent stay.We will ensure that your feedback is shared with our team and the management as well. Once again, thank you for choosing Bahia Mar, and we look forward to welcoming you back for another memorable stay.

10/10 Excellent

Jennifer Ann

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 3 nights in Apr 2024
Response from Bahia Mar Management on 13 Apr 2024
Thank you for the positive feedback.

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
..
Stayed 3 nights in Apr 2024
Response from Sishena on 11 Apr 2024
Thank you for taking the time to share your recent experience at our hotel. Providing exceptional service is our top priority, and it's always rewarding to receive such positive feedback.

8/10 Good

dianne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms and halls had a unusual smell
Stayed 1 night in Mar 2024
Response from Sishena on 11 Apr 2024
Thank you for taking the time to share your recent experience at our hotel. We apologize that you have experienced an unusual smell in the hall. We will ensure to bring this matter to our engineering team. Providing exceptional service is our top priority, and it's always a pleasure to receive feedback from our guests.

8/10 Good

Ilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok, elevators are slower than it should.
Stayed 5 nights in Mar 2024
Response from Sishena on 11 Apr 2024
Thank you for taking the time to share your recent experience at our hotel. We apologize for the inconvenience and will be sure to follow up with our Engineering team to look into this matter. Providing exceptional service is our top priority, and it's always a pleasure to receive such feedback.

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Sishena on 11 Apr 2024
Thank you for taking the time to share your recent experience at our hotel. We apologize for the any inconveniences you may have encountered during your stay. Providing exceptional service is our top priority, and it's always a pleasure to receive such feedback.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property been coming for years
Stayed 4 nights in Mar 2024
Response from Bahia Mar Leadership Team on 3 Apr 2024
Thank you for your kind words! We truly appreciate your positive review. We are looking forward to your next visit.

10/10 Excellent

Donald

Stayed 1 night in Mar 2024
Response from Bahia Mar Leadership Team on 16 Apr 2024
Thank you for your kind words and positive feedback. We’re thrilled to hear that you had a good experience. Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations. We look forward to serving you again in the future!

8/10 Good

Ethan

Stayed 4 nights in Mar 2024
Response from Sishena on 15 Apr 2024
Thank you for taking the time to give us a feedback. We hope to see you back again, soon!

2/10 Terrible

Felisha

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Had to pay Parking even with a handicap permit
Stayed 1 night in Mar 2024
Response from Bahia Mar Leadership Team on 3 Apr 2024
Dear Felisha, thank you for your feedback. While I do understand the inconvenience this may have caused, please note that private premises does charge for parking. However, we can always do our best to accommodate your request.

6/10 Okay

Nicholas Avery

Disliked: Staff & service
Stayed 5 nights in Mar 2024
Response from Bahia Mar Leadership Team on 3 Apr 2024
We’re glad that you were satisfied with your stay and would love to hear some additional feedback about how we could improve our service even more.”.

8/10 Good

stephen

Liked: Cleanliness, property conditions & facilities
Beach access easy with walkbridge
Stayed 7 nights in Dec 2023
Response from Management Team on 21 Mar 2024
Thank you for the feedback. We look forward to the opportunity to serve you again soon!

10/10 Excellent

Constance, Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we were there during college spring break our hotel wasn’t quite as busy with spring breakers as some of the other hotels close by which made it nice, even though I was traveling with two college spring breakers. We were near all the action without being right it. We loved our location and easy access to the beach with a little bridge that crossed A1A. We could walk to lots of great little restaurants right along the strip. We had a great little deli market on the corner of our hotel. One night we were able to take a water taxi all throughout the intercoastal with on and off stops and we were able to get on it right near our hotel. Very enjoyable stay, we will be back.
Stayed 4 nights in Mar 2024
Response from Management Team on 22 Mar 2024
Thank you for your kind words and staying with us! We look forward to hosting you again soon.

8/10 Good

Hannah

Stayed 4 nights in Mar 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us. We look forward to seeing you again soon!

10/10 Excellent

Giuliano M, Red Bank

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean, Staff was very helpful, Food was great, Great amenities
Stayed 4 nights in Mar 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us and your feedback. We look forward to seeing you again soon!

8/10 Good

Glenda

Stayed 4 nights in Mar 2024
Response from Bahia Mar Leadership Team on 3 Apr 2024
Thank you so much for the High Review!

4/10 Poor

Lori

Travelled with family
Overpriced and outdated. Good location for beach access. Staff friendliness was hit or miss, slow elevators
Stayed 2 nights in Mar 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

8/10 Good

Gerald, Gatineau

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Sishena on 9 Mar 2024
Thank you for the wonderful feedback! please come back and see us again, soon!

10/10 Excellent

Cola

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had accommodating staff and a beautiful hotel. The beach access was perfect.
Stayed 1 night in Mar 2024
Response from Sishena on 6 Mar 2024
Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you enjoyed your stay.

2/10 Terrible

Gilkleber

Disliked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

8/10 Good

Michele

Travelled with partner
Liked: Staff & service
The stay started off on the wrong foot, we had paid for a room with an ocean view in the main (newer) building. When we arrived we were told there was none of those left and the gentleman at the front desk was great, he assured us if we went back in the morning, the manager would have us moved. He even gave us free breakfast for our whole stay. The manager in the morning did have us moved and it was MUCH better. The previous room had a leaking AC unit and was in the older part of the building which is run down. The staff the entire time was awesome! Gave us recommendations for bars and places for dinner. Overall the stay was great and the employees made it a great experience, everyone was kind, accommodating and awesome!
Stayed 6 nights in Feb 2024
Response from Sishena on 6 Mar 2024
Thank you for taking the time to share your recent experience at our hotel. As a valued guest, your feedback is of utmost importance to us, and we sincerely apologize for the inconveniences you encountered on your first night.On a positive note, we are delighted to hear that you were able to move into another room and out staff was accommodating. Providing exceptional service is at the core of what we do, and it is gratifying to know that our team left a positive impression during your stay.

10/10 Excellent

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & affordable
Stayed 1 night in Feb 2024
Response from Sishena on 6 Mar 2024
Thank you for your feedback, providing exceptional service is at the core of what we do, and it is gratifying to know that our housekeeping team has left a positive impression during your stay. Come back and see us again, soon!

4/10 Poor

Edward

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We were given a room in the 1st floor portion of the low rise building, the perfume fragrance in the hallway was overwhelming. Our room had several areas of water damage in the exterior facing wall and in the bathroom. The walls of the room are paper thin so much that I could hear guests in adjoining rooms closing and opening their suitcases. For the price we definitely expected a much better experience.
Stayed 3 nights in Feb 2024
Response from Sishena on 9 Mar 2024
thank you for your feedback. We apologize for any incontinences that may have caused during your stay. We will pass this along to our management team and be sure that the room that you were in will be corrected for the next guest.

4/10 Poor

Katrina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
They are trying so I appreciated that. The complimentary drinks were a nice touch but how complimentary are they when you are parings a resort fee? My room Marina Wing was musty and just felt old. The free bikes were unsafe - lose seats - broken bells. Parking was not included but rather cost another $45. The staff were very friendly and the beach was lovely and the decor in the main tower was nice but aI wouldn’t go back. Hilton overcharged and under delivered at this property.
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

8/10 Good

Glenda

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us. We look forward to seeing you again soon!

6/10 Okay

Alexis C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice - room was a bit musty
Stayed 2 nights in Feb 2024
Response from Sishena on 9 Mar 2024
Thank you for your feedback. We will share your positive comment to our team as well as the way the room feels.

6/10 Okay

Tracy

Travelled with family
Liked: Amenities
A bit outdated. Shower in the rooms didn't work properly. For the price i would have expexted better.
Stayed 2 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel apparently does not have adjoining rooms in the tower. The hotel has a rundown 2 story hotel. Ensure you are staying in the multiple story building only.
Stayed 2 nights in Feb 2024
Response from Sishena on 9 Mar 2024
Thank you for your feedback. Yes, unfortunately our tower rooms do not have connecting rooms. Our Marina buildings do.

6/10 Okay

Kathleen

Travelled with partner
The property was nice and near lots of restaurants and bars
Stayed 6 nights in Feb 2024
Response from Sishena on 9 Mar 2024
Thank you for your feedback. We are very close to many restaurants and bars, not to mention the water taxi. We hope that your stay was a wonderful one. Please come back and see us again.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent value
Stayed 5 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us. We look forward to seeing you again soon!

6/10 Okay

Matthew

Business traveller
Staff needs to do a better job checking people into their rooms.
Stayed 3 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

2/10 Terrible

Metin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
room was smell horrible,carpet smell. bathroom door handle is useless,costemer sevice is really bad. location is good .
Stayed 1 night in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

6/10 Okay

Isabel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was okay overall. The room was outdated and so were the hallways with an interesting smell. We struggled getting the shower to work and had to call maintenance to assist with that. After that, using the shower was still a struggle as an out of this world force was needed to turn the water on. They have an overpriced but convenient market in the area. I guess we are tourists but the prices were a bit outrageous. If you have friends visiting, the hotel is conveniently located across from the beach public parking that beats the $45 the hotel charges for parking. We would go back for the convenience of location, but be aware there will be a deposit hold and a “fee” for using the amenities.
Stayed 3 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us! We look forward to seeing you again soon!

8/10 Good

SUSAN

Travelled with partner
We were put in a room on the main floor just outside the parking lot. We had to have the curtains closed the whole time so that no one could look into our room. With only 2 lamps and the bathroom light, it was very dark. The water from the bathroom sink, tub and toilet were yellow. We stayed here twice before in the past, but in the main building. All was good then. Did not enjoy the room stay at all this time around. When I told the front desk, they said they were booked solid. We booked this stay back In December. Not sure why we got a parking lot Room 🙁
Stayed 1 night in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

6/10 Okay

Maria Carma

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location, many restaurant and shopping options, nice marina view
Stayed 6 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us! We look forward to seeing you again soon!

10/10 Excellent

Christie

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us and your feedback. We look forward to seeing you again soon!

8/10 Good

Steve

Stayed 2 nights in Feb 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and we look forward to hosting you again soon

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The additional fees that were not included is annoying. Air conditioning unit was terrible loud.
Stayed 2 nights in Jan 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The skywalk over the traffic was nice. They could’ve used more staff to help with their food service.
Stayed 4 nights in Jan 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us and your feedback. We look forward to seeing you again soon!

2/10 Terrible

Dave

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The woman at the front desk was miserable. Her attitude set the tone for the entire visit. Hotel property is dated. Restaurant staff unresponsive. Only the pool bar staff made us feel welcome. For the rest of the staff guests are a pain.
Stayed 1 night in Jan 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

10/10 Excellent

Talin, Pickering

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel whenever we go on a cruise pre-and post and what makes it especially good is not just the location but the excellent staff in particular Wendy at front desk she’s always so pleasant and welcoming and genuinely want to make sure clients are happy with everything. She’s recognized for being an exemplary employee. Also, the ladies at the restaurant breezes are very accommodating, and so pleasant. What makes this hotel a five star is the employees
Stayed 1 night in Jan 2024
Response from Management Team on 22 Mar 2024
Thank you for your kind words and for staying with us! We look forward to hosting you again soon!

2/10 Terrible

Jayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the property with my 3 children and husband after traveling all day we just were tired in need of food and rest the night before our cruise. We waited 20 minutes in a line before being told our room was in an older hotel that they had attached the main tower to. It was not convenient with a stroller and two other children to walk across the two lanes of cars coming in and out. The other side of the hotel was noticeably different just older and worn down looking. The bathroom water nozzle was busted, there was a thin sheet on each bed. I requested a pack n play and it came without any bedding or sheet. After walking across the road to the lobby I asked about food options and the woman behind the desk was annoyed with me. I had to cross outside twice to get the pizza delivery from the main lobby in the pouring rain it just made it exhausting. Then after finally getting everyone to bed a party started across the hall loud slamming of doors and grown men screaming for over an hour before I decided I’d have to call and complain … from midnight till 3:30 we listening to music blasting and screaming and other guests confronting these men. In the morning after walking past empty solo cups in our halls. The line was so long to checkout I didn’t have timeto because our Uber driver had arrived to take us to the port for our cruise. I called to checkout and was told the resort fee would be taken off, but instead I am now home and see I was charged regular price twice.
Stayed 1 night in Jan 2024
Response from Management Team on 22 Mar 2024
Thank you for your feedback and our apologizes we did not meet your expectations. We look forward to seeing you again soon to provide you with the experience you deserve!

10/10 Excellent

CHERYL ELAINE

Travelled with partner
Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2024

2/10 Terrible

gary

Disliked: Cleanliness, amenities, property conditions & facilities
This old property needs to be gutted. Rooms are old and filthy
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had a musty smell. It looked clean just smelt funky
Stayed 1 night in Jan 2024

10/10 Excellent

carlos

Stayed 2 nights in Jan 2024

10/10 Excellent

Talin, Pickering

Stayed 1 night in Jan 2024
Response from Management Team on 22 Mar 2024
Thank you for staying with us and your feedback. We look forward to seeing you again soon