Panoramic Suite, 1 Double Bed with Sofa bed | Terrace/patio
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Reviews of Marina Holiday Resort & Spa

4 out of 5
Marina Holiday Resort & Spa
Via Riva Dei Pescatori, Balestrate, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 87 out of 197 reviews" "
Rating 8 - Good. 69 out of 197 reviews" "
Rating 6 - Okay. 25 out of 197 reviews" "
Rating 4 - Poor. 9 out of 197 reviews" "
Rating 2 - Terrible. 7 out of 197 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Completely honest review
Bed bugs, we were bitten all night. Thankfully it was only the one night. Very old fashioned, in serious need of modernisation. Shower head disgustingly unclean and water pressure is very low. Towels had holes in them. Jet bath, shoots out the water all over the bathroom so you can’t use it. Lift access to beach does not take you to the beach, it takes you to the harbour. Extremely overpriced. Spa is not included in stay, you have to pay extra to use it. When in Sicily, most of the day is spent exploring so you look forward to a nice shower and a good nights sleep. You won’t get this in Marina hotel. When we advised them in the morning of all the faults they said we didn’t have to pay the 4 euro city tax as compensation! We didn’t want money back just extremely disappointed in the hotel and the service provided. I strongly recommend you stay at the Azzurra Apartments one street up. They are very clean and modern, great showers and beds and very spacious.
Stayed 1 night in Oct 2022

10/10 Excellent

Paula

Stayed 2 nights in Sep 2022

10/10 Excellent

GARY

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose this hotel since we were traveling from Palermo airport early in the morning. It is relatively close and there is a nice highway that takes you in 25 min.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Leonard, Maryville, TN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location! The shower was a little smaller than I like.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location on the coast. Large room and bath. Good breakfast.
Stayed 1 night in May 2019

6/10 Okay

Jamie, Manchester, UK

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hotel was really nice, apart from our room was crazy hot at night. We travelled with our young daughter and every night was soaked in sweat. We kept asking them to turn on our air con, but would never lower the temperature for us to a comfortable level. Slightly disappointing! The breakfast was average, would expect slightly more for a 4 star.. over all was average..
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location...off season so Restaurant had limited options. Staff was great.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice location, rooms and good staff. Very good breakfast. Pool very small. Access to beach dirty.
Stayed 3 nights in Aug 2018

8/10 Good

harry

Liked: Staff & service
Call first
Gave me occupied room. Embarrassing, inconvenient .Wedding blocked pool no use. Air mixed.
Stayed 1 night in Jul 2018

6/10 Okay

Robin, New York

Liked: Staff & service
Disliked: Property conditions & facilities
Pool was extremely small. There were not sufficient lounge chairs and umbrellas around pool. We had to open door and window to air room when entering due to odd smell.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and beautiful views of the Med.
Very nice hotel, staff was very accommodating, and the views of the Mediterranean from the hotel were excellent.
Stayed 4 nights in Sep 2017

2/10 Terrible

Maurice, Belgique

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terribly noisy, would not return.
We were looking for a quiet place near the Palermo airport where we could have a good night rest before flying early the next day with our baby girl. At our arrival we learned there was a big wedding taking place at the hotel. We were concerned but the woman at the front desk guaranteed it would be over early and kindly gave us an upgrade. On our way to the room we had to jump over laundry bags filled with napkins from the wedding and boxes of mineral water bottles. The room was spacious and had a nice sea view, but when we had a look down our window we saw a bunch of tables set up for the wedding after party with a DJ set up and all. So we asked to be moved to another room and after some time we were given one at the spa across the street. It was nice and seemed quiet. But that changed after the train passed by. We realised the train tracks were just meters away. It was late and we had to put our 17 mth old baby to sleep and we thought the train would pass just once or twice through the night. So we went to bed, but at around 9:30-10:00 some REALLY LOUD live music started to play. It was as if it was being played inside the room! We never found out if it came from the wedding or the bars down the street, but we couldn't do anything about it. Fortunately it was over after about two hours. The cherry on the cake was the door lock buzzer on the main entrance of the building buzzing all night long with people coming in to the hotel. Overall a terrible experience!!!
Stayed 1 night in Sep 2017

10/10 Excellent

Steve, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything.
Great hotel close to the beach close to restaurants and town center good amenities. Pool could have been a bit bigger.
Stayed 3 nights in Jul 2017

8/10 Good

Aleksander

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Miriam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great potential but it just 'misses it'.
The hotel's registrations on websites like expedia/hotels.com is not accurate. We upgraded our room on hotels.com to superior sea view and the hotel tried to put us in a rear facing family room saying sea view was 40 euros a night extra - that was resolved quite quickly on us showing the staff their own website's interpretation of a superior room..... They have a bar but it seldom seemed staffed and I had to pester the reception desk twice to get a drink from the bar as while the reception was empty the person attending it needed to get another colleague to serve us at the bar. The shower doors on the bar allowed loads of water to leak onto the floor which didn't bother us but would be a trip hazard for kids/people not too steady on their feet. We needed several towels to act as a 'barrier' for the water getting across the room..... The breakfast is lovely and hotel interior amazing, views incredible. But there are a lot of things that hold this hotel back. It's a 10 minute walk to the beach - which has no umbrellas. We drove round to Castellamare del Golfo (worth the drive as it's amazing). The hotel takes bookings for events (several on on the Sunday we were there) and there is no where for hotel guests to go. We couldn't use the pool in the early evening as there was dessert being served by the pool for a holy communion event and the place was overrun by very well dressed locals and many many children. We felt totally uncomfortable so just cleared off.
Stayed 2 nights in May 2017

10/10 Excellent

Drew, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
This is a small hotel with interesting decor, friendly staff and a great location close to the sea.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice rooms.
Quiet area. Don't look for for anything between 1 -4. The town seems to close down. Reception very nice and helpful!b25 mins from airport.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with nicely appointed rooms,great view
Excellent hotel with courteous staff, good breakfast package. Air conditioning could be a bit colder, but overall great experience

8/10 Good

Jeff, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with excellent staff.
WE booked at the last minute in order to be close to the Palermo airport, and we were very pleased.

6/10 Okay

Verified traveller

The hotel was a little run down but the price was affordable since we just needed one night close to the Palermo airport.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Off season, so nice quiet stay
Staff were fabulous. Most friendly and accommodating. One drove us to a local Dr when we wanted to check out a rash on our 1 year old. They all went out of their way to help us with anything we wanted.

6/10 Okay

Family, Market Harborough

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a 4 star hotel
We stayed at the Marina Hotel for 3 nights at the beginning of November. First we were shown a room for 2 people and not the booked triple room but they quickly offered us a room with a bed for our son on the ground floor (room 109). They also brought us an extra towel for him. However we never received a third shampoo/shower gel for him. The tissue paper was not refilled and on one day there was not sufficient toilet paper. When I rang reception they immediately brought some along. The room only had one chair, so two had to sit on the bed. The TV had Sky however one could only receive very few Italian channels and only 2 English news channels. There was no complimentary kettle in the room (but one could go to the hotel's cafe and pay extra). It was impossible for me to hang anything into the wardrobe as it was so high that even my 6ft husband struggled. Two out of three nights we had to endure very loud music and struggled to fall asleep. The third morning we were woken by another guest walking around in her room with stiletto heals. Apart from Sunday, breakfast was poor. The eggs were hard boiled and cold, so were the fried eggs. Water for tea was not hot enough and on the third day there was not any. On the second day there was no milk either. On Monday stale pastries were on offer and no fruit or fruit salad. They did not even had a spoon when we asked Apart from Sunday when there more guests stayed at the hotel we had better breakfast in small B&Bs. Poor wifi if availab

8/10 Good

Paul , Kirk Michael, Isle of Man, UK

Liked: Cleanliness, room comfort
Good clean and comfortable small hotel
We had a really pleasant week relaxing in the hotel and visiting a number of places of interest in Sicily, which is a beautiful island. The room was spacious and clean. The location high above the local marina and overlooking the bay is spectacular. It was nice and quiet but it may not be as comfortable in high season with families in the small "pool" and communal area around the pool. Having said this, we would definitely consider coming back again for another short break at the same time of year in the future.

10/10 Excellent

kimbozz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent Hotel
A very warm welcome received, very helpful and friendly staff. Rooms were beautifully decorated, and very clean. Breakfast was excellent with a lovely chice of food available. Lovely afternoons spent by the pool. Easy waljing access to local shops and restaurants. Highly recommend.

6/10 Okay

chas, luton england

Liked: Cleanliness
very quite not the place to take children
lack of sun beds only 8. 3 of which could be used only with care (lack of basic maintenance) the so called pool would be full if 2 guests were to use at the same time, bar service did not exist unless you got someone of the front desk to serve you,don't get me wrong if there was anything you wanted the staff would get it for you or sooner or later do it. Impressive dinning room only as guests you got to eat in the garden by the pond sorry pool as you did for breakfast. not a lot to do during the day or night, town did not come to life until 8 o'clock train journey to Palermo took 2 hours and the taxi driver from the airport "Palermo is not a city it's a jungle" No access from the lift to marine (and beach) due looked outer door at marine level. This bit for anyone staying anywhere think of other guests be for banging you suitcase down stairs, slamming doors , or letting your kids run and scream about! BE CONSIDERATE OF OTHERS.

10/10 Excellent

Penelope, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An outstanding hotel in a rather humdrum location
We wanted a base for exploring NW Sicily, and Balestrate is ideally located for that. Although quite quaint and not without character, it's a fairly unexciting place in itself, and the narrow roads were a bit hair-raising in a hire car. But the Hotel Marina was an oasis: immaculately maintained, decorated stylishly, offering superb views over the bay and a secluded pool area, it stands head and shoulders above its surroundings. The food was good and the staff very pleasant.

8/10 Good

Graham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet hotel, friendly staff
Hotel is nicely placed and very quiet. Balestrate is a quiet town and it is on the edge. Lack of information about the town and local places in the hotel and there is no chance to get lunch there or get drinks during the day. We were staying a little early in the season. Hopefully this changes as the season progresses. Very small pool. But nice place. Car is definitely needed if sightseeing

8/10 Good

Dario, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Hotel
The Hotel is very quaint and beautifully furnished with chandeliers and unique choice of colors. The staff was excellent and very friendly,especially the front desk. Even though the location is very good ,facing the sea,the beach is not connected with the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel in nice small town
The hotel looks very modern and clean and staff greeted us with a big smile. Unfortunately the walls in the building are paper thin and you can hear everything from the corridors - I could imagine this being annoying during peak season..A local disco/club is close and on a Saturday night the music and noise gets loud. Nice if you want to go out for drinks but not cool if you have an early flight in the morning and want to sleep.

8/10 Good

Mary Papich, USA/California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views of the sea
Sea views and common areas are lovely. We had problems with internet access, at times unavailable. Dining was expensive so we elected to try local restaurants which were quite good. Staff & locals were friendly & helpful.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay!
We were placed in 3 rooms in an older building (that has only 5 rooms) that overlooked a dirt parkinglot! The hotel in more of a convention center for wedding receptions than a resort/spa for tourists! We requested rooms in the new building but were denied! We stayed for 4 days (to long) 2 days were spent not sleeping...listening to loud music, drunk arguing wedding guests, fireworks and cars coming/going in the dirt parkinglot till 3 am!! I called the front desk numerous times to complain but nothing was done. Also, the heat was locked so the rooms were cold, we had no "Hot Water" we had to take cold showers and the free wifi only worked in the 2 rooms on the upper level. The pool is a hot tub and the beach is a distance away!! This facility is Definetly not a resort or spa!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Balestrate
Very close to the Marina. Friendly staff. Room was uninspired but functional. Not a tourist-friendly town so stay here if you must.

10/10 Excellent

Bryan, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location and the views
Great hotel with an excellent off-season rate. It overlooks the sea and has beautiful views. We were fortunate to have great weather, so we could take advantage of the pool and the nearby beach. The staff was very friendly and there is an excellent spa facility on site. The included breakfast was very good. Neighborhood is very quaint with lots of good food to be found. Rooms had good, free Internet. Short drive from the Palermo airport. The railroad runs right next to the property, but the trains are short and they do not run overnight. Not far from the station if you need to use the train.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great rooms and venue
Great decor and very clean/fresh. Views of the marina are lovely and the rooms are really nice. Would stay here again. The local town is just a short walk away and there are a couple of bars/restaurants, its a nice place to sit and watch the world go by.

10/10 Excellent

Marissa, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in quaint little Sicilian town
After a week in Palermo we were very pleased to stay in a small town that had a village atmosphere. Our booking coincided with a festival and that made it all the more memorable.

6/10 Okay

S. Cassidy, Ireland

Liked: Cleanliness, property conditions & facilities, room comfort
Never Again
The hotel in itself was lovely beautiful view of the ocean however my room with a seaview had no balcony to sit out on and enjoy view. Rooms cleaned daily and front desk staff lovely. I was there early sept and the whole town was beinging to close down. The beach the hotel advertisies a lift down to via the pier you would run from, dirty and no beds. The other beach has the most unfriendly staff I have ever encountered, there was 3 of us and an empty beach we wanted 3 beds which seemed impossible, we could only get 2 beds and a chair. Made no sense. One beach bar and beach dirty. Small village where hotel is was very qutie and again not that friendly. Only redeeming feature was the food was wonderful. On our departure we queations the extras hotel billed us for, they even chared for milk in your coffee. Would I go back to the hotel or village, that would be a big fat NEVER

10/10 Excellent

Shoreh, Brighton, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth
Excellent hotel, very helpful and friendly staff. Amazing views and fantastic for relaxation. I would go back again.

10/10 Excellent

Mr and Mrs W, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hôtel in small Sicilian town
Extremely friendly and helpful staff in a beautiful hotel where every need was catered for. Good breakfast with nice choice of home made cakes, pastries, sweet and savoury treats. Lovely decor inside and out and the hotel restaurant and grounds were very nice. The pool is small but lovely and refreshing and the views from the garden and restaurant are spectacular - even better than the photos. The nearby beach was small but perfectly suitable for our needs (we were provided with hotel beach towels each day - though would recommend the purchase of a cheap parasol to provide some shade). Hotel arranged transfer back to airport for us which was cheaper than our taxi. Overall a really relaxing stay and that was largely due to the lovely hotel and their excellent staff.

10/10 Excellent

Leboe, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel....
This hotel was great in term of location. The staff was so welcoming and it was very relaxing.

10/10 Excellent

angie simsolo, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in a good price
We were upgraded to comfort room wich was great. Staff was great, breakfest was good also gluten free options. Price is excellent and the location is also good. Drive to terrasini and riserva dello zingaro... Amazing

10/10 Excellent

Farruh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I booked the Marina Holiday Resort & Spa for 7 nights in mid June 2013. The location is excellent as the hotel overlooks the sea so you get beautiful sun rise/sun set views. The tricky part is actually finding the hotel as the street does not show on the map and the locals do not know where the hotel is (and they don't speak very much English). The hotel staff are very attentive and friendly - Filippo and Allessia from the reception are great and can help with making suggestions for your day (thank you both). The room was a sea-view room, very comfortable and clean. The reason I gave 4 out of 5 is that some nights there seemed to be a gathering of guests/random people at the front/car parking area of the hotel which was very noisy into the early hours of the morning. I would suggest the hotel should look into taking care of the noise after 11pm. The breakfast was fresh and varied every day. It is served on a terrace with the view of the sea/coast - very pleasant. The hotel also has a restaurant on the terrace serving delicious food - I would highly recommend trying it. Overall, it is a great hotel and we had a very pleasing stay. Definitely will book again.
view from the room

8/10 Good

T. Camarata, Northern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
I absolutely loved this hotel. It was clean, charming, near the ocean, and the staff was great. The parking was a little challenging as the lot was very small and there was not an elevator in the building our room was in so carrying our bags up the two flights of stairs was not fun, but those were minor inconveniences for a very sweet hotel.

10/10 Excellent

Marta, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds
We stayed at this hotel for 3 nights in June. The room was clean and had comfortable beds. The location of the hotel was great, 5 minutes from the beach and close to all the restaurants. We also received a warm welcome by the receptionist who also upgraded us to a sea view room, which was great. The only negative thing I could say about the hotel is that sometimes there was unpleasant smell in the room coming from drainage. It didn't stop us from enjoying our stay though and I'd definitely recommend Marina Holiday!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
na
Very friendly staff. Need a car to get around. Town closes early by 7:30 p.m. Only thing open after is a few restaurants and bars.

10/10 Excellent

pino, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect experiene with outstanding staff
i had pleasure to spend 3 night at this hotel.staff was outstanding.i will be back.Mr Siggia

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but not the right time of year
This hotel was gorgeous. The only problem was we stayed there in November and nothing was open in the town. I believe if you go during the summer, this would be a great getaway but probably more of a romantic getaway and not a family vacation. The staff at the hotel were wonderful! We actually left after one day and got a hotel in Palermo.