Everything were okay. Nothing to say. Good location. Clean
Comment from Hotel Management
31-Jul-2017 by Tiziano Rossi, Relationship Manager, Hotel Management
Good afternoon dear valued guest,
Thank you for staying with us and for sharing your feedback on Expedia.
I am pleased to read that you enjoyed your stay overall, and especially liked our favoured location and the cleanliness of the hotel.
I am sorry we were unable to deliver an outstanding customer service as we would have liked to.
I hope you can come again visit us soon and that we can show you what are the usual standards we strive for at Thistle Kensington Gardens Hotel.
Have a great evening.
Tiziano Rossi, Relationship Manager