Ratings based on 873 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Good location, quiet, but expensive

Posted 08-Dec-2016
Pros: Breakfast buffet was very good, staff friendly and helpful
Cons: Lift is confusing.
Location: A quiet location on the Abingdon Road, a fifteen minute walk to the centre of Oxford, or plenty of buses.
Five minute wait to check in. Two staff at desk, but one just ignored us, being more interested in the guest causing the holdup. Lift is confusing - have to press button 2 to get to first floor, at which point the lift announces 'second floor'. Ground floor is marked floor 1 not floor 0. This is NOT UK convention, and confuses people (not just us). Room too hot when we arrived. Thermostat set to 27.5 degrees! One set of towels only. Water pressure in shower very low and not very warm.
4out of 5
by A verified traveller from Oxford

Nice hotel really christmassy. Mulled wine was fab

Posted 05-Dec-2016
We came back from day out & could smell smoke in our room (neither of us smoke). Manager was brilliant she had us moved with 10 minutes & upgraded us for inconvenience. My only negative would be, staff are not particularly friendly.
5out of 5
by A verified traveller from Surrey

Close to lovely river walk up to town.

Posted 28-Nov-2016
Quiet peaceful, great facilities not too far out of town to be a trudge,reasonably priced, good value for money.Great room.
2out of 5
by A verified traveller

Posted 16-Nov-2016
Room lovely, staff helpful. Breakfast looked lovely but the full English was cold, eggs rubbery, mushrooms cold & meats only just warm. Fire alarm went off at 3am and just a note pushed under our door at 7am after a disrupted night's sleep.
5out of 5
by A verified traveller from Bristol, UK

What's not to like?

Posted 01-Nov-2016
Pros: Easy access & parking, quiet location, good breakfast.
Cons: Breakfast would have been even better if the wait staff had been a bit more cheerful!
Location: A pleasant stroll along the river bank into the centre of Oxford.
3out of 5
by A verified traveller

An average hotel but expensive. Disappointing!

Posted 22-Oct-2016
At the price I expected something a bit more luxurious. It was adequate but I wouldn't go again. It was convenient for the city.
3out of 5
by A verified traveller from folkestone

All the usual facilities but over priced

Posted 15-Oct-2016
Location: Half hour walk from the train station
Friendly helpful staff. Food mediocre (attended an event - rather small portions). Guest rooms have the facilities but somewhat outdated bathroom and basic decor.
4out of 5
by A verified traveller

Posted 10-Oct-2016
Pros: Convenient
Cons: Poor service in restaurant
Location: Excellent
Comfortable room and convenient hotel Staff friendly. Food fairly good
3out of 5
by A verified traveller from London

Avoid breakfast

Posted 09-Oct-2016
Location: the hotel is approximately 20 minutes walk to the city centre. The Thames path is just behind the hotel and is very pleasant.
We loved the room, it had great views. The facilities throughout the Hotel very good. However, I don't enjoy being told I have to pay cash before I can sit down to breakfast. It's humiliating and it takes up time when people are waiting to be seated, some of them elderly, while transactions take place. At breakfast, the atmosphere should be calm, and guests shown to tables swiftly. This makes it feel as though you are in a low- grade cafe. Very, very unimpressed. Breakfast for £12.95 (paid for up front- I should say demanded) was dreadful. The fried eggs were appalling, blackened round the edges, the yolks hardened and green in hue. I ordered coffee and never received it. Someone is prioritising payment here and not quality. Suffice to say I will not be staying here again, which in my view is a shame as the rest of the hotel was very good.
4out of 5
by A verified traveller from Portland, OR

Nice choice in Oxford

Posted 27-Sep-2016
Pros: Comfortable room for the expedia price.
Cons: Wasn't much impressed with the hotel restaurant or menu. In the morning they are totally focused on breakfast, you cannot get food after 10 am.
Good choice of a room in Oxford, very pleasant room and location.