The hotel is still undergoing much needed renovation following their fire in April. As a result some aspects are excellent and some not so good. The reception area looks very worn and the lift service is terrible. On the other hand our renovated room was quiet and beautifully decorated and appointed. The staff are very helpful and couldn't be nicer and the location is outstanding. Overall, therefore, a mIxed experience, but definitely trending in the right direction.
The bathroom had a shower in the bath which was very difficult to control as the pressure was so high and water spilled out all over the room. To turn it off it went through the sequence of hot to cold and consequently I was screaming - not a very pleasant experience!!
A very comfortable room, friendly staff, excellent mattress, functional clean bathroom (not always a given in this country) and excellent breakfast in cosy surroundings. I will definitely stay here again.
This was a return visit, we like The Mercure because it has a great location and offers on site parking. In our first visit we had a standard double room which was a bit small for two people staying for more than one night. So this time we opted for a more expensive room and that was very spacious.
The reception at this hotel, although friendly, is pretty chaotic . Some refinement of their parking system and extras charging is urgently needed!
The dreaming spires of Oxford have inspired poets, musicians and novelists. Home to Inspector Morse and the world famous university, it also has a rich industrial heritage. The Ashmolean Museum is one of the finest in the country, Cowley Road is lined with cool pubs, and punting on the Isis is great fun, but most visitors are content just to wander the cobbled streets and soak up the grandeur.
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