Restaurant

Reviews of Hilton Garden Inn Oxford/Anniston

3 out of 5
Hilton Garden Inn Oxford/Anniston
280 Colonial Dr, Oxford, AL

Reviews

8.4

Very good

Rating 10 - Excellent. 328 out of 627 reviews" "
Rating 8 - Good. 174 out of 627 reviews" "
Rating 6 - Okay. 53 out of 627 reviews" "
Rating 4 - Poor. 42 out of 627 reviews" "
Rating 2 - Terrible. 30 out of 627 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean friendly staff
Stayed 3 nights in Mar 2024

8/10 Good

Steve

Stayed 1 night in Jan 2024

2/10 Terrible

Brenden

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The indoor pool was shut down for renovation which NOTHING reflected online and the “free continental breakfast” wasn’t free most dishes were 9.99 and up after paying for 150.00 A NIGHT to stay here. Staff was friendly but corporate should be ashamed of getting these folks jumped on because they don’t update things on the websites
Stayed 1 night in Dec 2023

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Otessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Johnny

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Yazminda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was great. Easy to check in and check out!!!
Stayed 1 night in Nov 2023

8/10 Good

Deanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and spacious . There were a few sticky spots on carpet and a spider in my bed also the pool was closed which the website does not state. This could have easily gotten 5 stars if i didn't have any of these issues
Stayed 1 night in Oct 2023

8/10 Good

Deborah Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed and for the price breakfast could have been included.
Stayed 2 nights in Oct 2023

8/10 Good

Kim

Stayed 1 night in Oct 2023

8/10 Good

Odis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Oct 2023

2/10 Terrible

John

Stayed 1 night in Oct 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angelina was a smiling, welcome face upon my arrival. She set the tone for a pleasant experience at your hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Dolores, NY - Hastings

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the fact that there was no complimentary breakfast.
Stayed 3 nights in Sep 2023

4/10 Poor

Mary

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was very dirty. Closet shelves (which are open) so dusty I didn’t hang clothes. Bathroom dirty. Mold was everywhere in the shower. I did not report this to staff there, as the manager needs to know and start inspecting the rooms.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Christopher

Stayed 1 night in Jul 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

John

Travelled with partner
Disliked: Cleanliness
The shower floor was dirty, the room was small for the price and Hilton brand, there were no extra blankets. It just didn't meet my expectations for the price nor what I'm used to for Hilton properties.
Stayed 1 night in Jul 2023

2/10 Terrible

Krisi

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
They did not have a room available until past 11:00pm. The front desk attendant attempted to the the room they did manage to find us due to housekeeper being gone for the night. We did not have a working shower. We were told our stay would be fully comped due to these unacceptable conditions. However, we have yet to receive a payment reimbursement.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a bit difficult. Had to park a bit away. Other than that not bad at all
Stayed 2 nights in Apr 2023

4/10 Poor

Brenda Lee

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The TV did not work; the a/c did not work and the inroom coffee pot was broken. There was construction around the hotel so parking was limited. I tried multiple times to speak to someone at the front desk and was never able to find anyone.
Stayed 1 night in Apr 2023

6/10 Okay

Eric

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Average stay
Breakfast area is not open on Monday. Bathroom was really out dated and in bad condition. They are upgrading the hotel so I believe it will be back to great status soon.
Stayed 2 nights in Apr 2023

2/10 Terrible

Kirstie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was under renovations
Stayed 2 nights in Mar 2023

2/10 Terrible

Brittany

Travelled with family
I booked this room specifically for the indoor pool for my son’s 9th birthday. When we got there to check in they told me my room was canceled due to water damage. They said the water damage occurred days before and no one bothered to call or email me. Poor communication skills and unprofessional. Very upsetting for my son.

2/10 Terrible

Derrick

Stayed 3 nights in Dec 2022

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Oxford stay
Hotel clean, receptionist was so helpful and friendly! Would stay there again!!
Stayed 1 night in Nov 2022

6/10 Okay

Mark

Travelled with family
Liked: Property conditions & facilities, room comfort
It was good in the fact that they were pet friendly but carpet in sitting room smelled a little like dog. They served breakfast one morning out of the five days we stayed and it was not free although all the other hotels provided free breakfast every morning. They said due to low occupancy that they would discontinue breakfast service for the rest of the week which was inconvenient for us. They also closed the bar for the week as well. We paid more for this hotel than all the others around us and got less service.
Stayed 5 nights in Nov 2022

10/10 Excellent

Paula, Pooler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, perfect room, great staff

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Fred

Liked: Cleanliness, staff & service, room comfort
The front light wasn’t working didn’t get a chance to report it overall satisfied with stay very courteous receptionist
Stayed 2 nights in Oct 2022

10/10 Excellent

SLY Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2022

10/10 Excellent

Patty

Stayed 2 nights in Oct 2022

4/10 Poor

Christopher

Stayed 1 night in Oct 2022

8/10 Good

Nevos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep.
Stayed 1 night in Oct 2022

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay. Very friendly and professional staff!
Stayed 1 night in Oct 2022

2/10 Terrible

John

Had to cancel my trip and received no refund or any response when I found I had to cancel. Hilton properties will never be used again. Not that any single person matters to a large company such as that.
Stayed 3 nights in Sep 2022

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice. It was very expensive to not have free breakfast.
Stayed 4 nights in Sep 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mt Cheaha getaway
We had a great time and the room was clean and comfortable.
Stayed 1 night in Sep 2022

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Arthur, Blythewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times visiting family in area. The property is in great shape, clean rooms and comfortable beds.
Stayed 1 night in Sep 2022

10/10 Excellent

Vince

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Phyllis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Water pressure/ noise level needs help
Room 216 Water pressure in facet terrible. Something is wrong Water pressure shower could be better Very noisy. You can hear doors slamming really loud But room conditions and sleeping condition was great
Stayed 1 night in Aug 2022

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Sarah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was nice. Staff was friendly and helpful. They make cookies and popcorn in the afternoon. Somebody was always picking up trash in the parking lot. Lobby area is nice and spacious with a bar and restaurant.
Stayed 4 nights in Jul 2022

4/10 Poor

Wende

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Allison

Travelled with family
Disliked: Cleanliness, staff & service
The bar and bartender was the best. Never saw housekeeper
Stayed 2 nights in Jul 2022

2/10 Terrible

Scott

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was 240 a night. It felt like a motel 6. The patrons, the dining facility the pool and the overall presentation were simply aweful. You can put lipstick on a pig, but its still a pig. This is an inner city holiday inn no matter how you advertise it.
Stayed 1 night in Jul 2022

10/10 Excellent

Clark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2022