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Reviews of Hampton by Hilton Oxford

3 out of 5
Hampton by Hilton Oxford
Grenoble Road, Oxford, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 1000 reviews" "
Rating 8 - Good. 392 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Evans

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The location of the hotel is perfect for travel around Oxford and surrounding areas. Breakfast was good, not a lot of variety but what it did have, they did well. Had an issue with ants in my room. Moved rooms and ended up with stains on my bedding/floor, was too tired to complain after already being exhausted driving up that morning, attending a whole day of meetings and trying to organise dinner. Whilst staff were able to help me with my first room, I tried raising the issue of my second room after I got back home and was told nothing would come about it because I didn't raise any issues at checkout, even though I had pictures of the issue! I expected a bit more from the Hotel. Not being able to deal with a customer issue post-checkout is strange.
Stayed 1 night in Apr 2024
Response from Anca Postelnicu -Sales Leader on 17 Apr 2024
Dear Evans Thank you for your recent stay and feedback. We take all our guests feedback in account as we always strive to improve our services and products . I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet
Stayed 4 nights in Apr 2024
Response from Anca Postelnicu -Sales Leader on 17 Apr 2024
Dear Peter Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

Or

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Anca Postelnicu -Sales Leader on 8 Apr 2024
Dear Or Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

Goutham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strong pungent urine odour ouside the hotel and the car park but the inside of the hotel was immaculate and excellent.
Stayed 1 night in Apr 2024
Response from Anca Postelnicu -Sales Leader on 4 Apr 2024
Dear Goutham Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

vic

Stayed 1 night in Mar 2024
Response from Anca Postelnicu -Sales Leader on 2 Apr 2024
Dear Vic Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

Elli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024
Response from Anca Postelnicu -Sales Leader on 28 Mar 2024
Dear Elli Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The staff were very friendly. Love a Hilton hotel!
Stayed 1 night in Mar 2024
Response from Anca Postelnicu -Sales Leader on 25 Mar 2024
Dear Ben Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

6/10 Okay

Paul

Stayed 4 nights in Mar 2024
Response from Anca Postelnicu -Sales Leader on 17 Apr 2024
Dear Paul Thank you for your recent stay and feedback. We take all our guests feedback in account as we always strive to improve our services and products . I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here many times, staff very friendly, rooms clean and comfortable had ground floor room on request as I have mobility problems rooms always quiet. Good breakfast plenty of choice, good addition to have the fresh fruit salad. Will always stay here whilst visiting family and looking after grandchildren
Stayed 2 nights in Mar 2024
Response from Anca Postelnicu -Sales Leader on 18 Mar 2024
Dear Elizabeth Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

8/10 Good

Hon Kei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Value for money is high. The location is near cinema and leisure centre but far away from high street. Enough parking slots and free of charge.
Stayed 1 night in Feb 2024
Response from Anca Postelnicu -Sales Leader on 20 Feb 2024
Dear Hon Kei Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

Graham, chalgrove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t recommend this enough, spotlessly clean, excellent breakfast, friendly staff.
Stayed 2 nights in Feb 2024
Response from Anca Postelnicu -Sales Leader on 19 Feb 2024
Dear Graham Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best stays I’ve experienced in recent years. Hotel was exceptionally clean and the staff helpful. Free parking a bonus. Spotless room and comfortable beds. Buffet breakfast a pleasure and not the usual “bun fight” you get in some hotels. Only let down was the absence of a restaurant for evening meal. However hotel is next to a Bowling complex with a variety of restaurant and take away facilities. Would stay again
Stayed 1 night in Feb 2024
Response from Anca Postelnicu -Sales Leader on 19 Feb 2024
Dear Keri Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

8/10 Good

Ellen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet hotel. Staff were lovely and attentive, especially the breakfast staff. I would definitely stay here again. The one downside for me was the pillows were all quite firm and not particularly comfortable.
Stayed 1 night in Jan 2024
Response from Anca Postelnicu -Sales Leader on 2 Feb 2024
Dear Ellen Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

6/10 Okay

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very nice but it is a shame it doesn’t offer evening meals. I went round to the Frankie and Bennies and it was an hours wait for a table so I drove out to find other restaurants. I ended up with a Tesco’s meal deal in the end. The breakfast was ok but the cooked breakfast didn’t have all the things I like for example mushrooms and black pudding. Hotel itself is nice but I wouldn’t say it justified the extra £30 for the night compared to where I usually stay.
Stayed 1 night in Jan 2024
Response from Anca Postelnicu -Sales Leader on 2 Feb 2024
Dear Simon Thank you for your recent stay and feedback. We take all our guests feedback in account as we always strive to improve our services and products . I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

8/10 Good

Irina

Liked: Cleanliness, amenities
.
Stayed 2 nights in Jan 2024
Response from Anca Postelnicu -Sales Leader on 2 Feb 2024
Dear Irina Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Television not working properly and hairline crack in sink
Stayed 1 night in Jan 2024
Response from Anca Postelnicu -Sales Leader on 22 Jan 2024
Dear Elizabeth Thank you for your recent stay and feedback. We take all our guests feedback in account as we always strive to improve our services and products . I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

Nadezda

Stayed 3 nights in Jan 2024
Response from Anca Postelnicu -Sales Leader on 11 Jan 2024
Dear Nadezda Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

Juwari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is elegance. Interior design is great.
Stayed 1 night in Dec 2023
Response from Olena Babych, Guest Service Manager. on 4 Jan 2024
Dear Jan, Thank you for your recent stay and feedback. I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant for going to Oxford football game.
Stayed 1 night in Dec 2023
Response from Olena Babych on 1 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023
Response from Anca Postelnicu -Sales Leader on 22 Dec 2023
Dear Brenda Thank you for your recent stay and feedback. I am pleased you enjoyed your stay and I look forward to welcome you back at the hotel.

2/10 Terrible

Nicola

Stayed 1 night in Dec 2023
Response from Anca Postelnicu -Sales Leader on 22 Dec 2023
Dear Nicola Thank you for your recent stay and feedback. I would love to hear why the stay was not as expected and the score was only a 2. If you could please let us know would be great. Thank you

10/10 Excellent

Elizario

Stayed 1 night in Dec 2023
Response from Anca Postelnicu -Sales Leader on 15 Dec 2023
Dear Elizario Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

8/10 Good

Eric

Stayed 2 nights in Dec 2023
Response from Anca Postelnicu -Sales Leader on 11 Dec 2023
Dear Eric Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Anca Postelnicu -Sales Leader on 11 Dec 2023
Dear Anthony Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

Dmitry

Stayed 7 nights in Nov 2023
Response from Olena Babych on 1 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
Clean and Tidy other than one towel having a massive stain on it when we got into the room.
Stayed 1 night in Dec 2023
Response from Anca Postelnicu -Sales Leader on 11 Dec 2023
Dear James Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

Shriya

Stayed 1 night in Nov 2023
Response from Anca Postelnicu -Sales Leader on 11 Dec 2023
Dear Shriya Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

8/10 Good

Matthew

Stayed 1 night in Nov 2023
Response from Anca Postelnicu -Sales Leader on 22 Dec 2023
Dear Matthew Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

PETER M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel 4 times in the past years. Always friendly staff, well appointed and clean rooms coupled with an excellent breakfast!
Stayed 21 nights in Nov 2023
Response from Anca Postelnicu -Sales Leader on 28 Nov 2023
Dear Peter M Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

8/10 Good

David

Stayed 1 night in Nov 2023
Response from Anca Postelnicu -Sales Leader on 18 Dec 2023
Dear David Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Olena Babych on 1 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Anca Postelnicu -Sales Leader on 20 Nov 2023
Dear Anonymous Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

Rachel

Stayed 1 night in Nov 2023
Response from Anca Postelnicu -Sales Leader on 21 Nov 2023
Dear Rachel Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

8/10 Good

Peter

Stayed 1 night in Nov 2023
Response from Anca Postelnicu -Sales Leader on 21 Nov 2023
Dear Peter Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great apart from the price thought it was a bit expensive
Stayed 1 night in Nov 2023
Response from Anca Postelnicu -Sales Leader on 20 Nov 2023
Dear Shaun Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

8/10 Good

Vittorio Angelo

Stayed 1 night in Nov 2023
Response from Anca Postelnicu -Sales Leader on 20 Nov 2023
Dear Vittorio Angelo Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

Aderonke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It,s ok.
Stayed 1 night in Nov 2023
Response from Anca Postelnicu -Sales Leader on 11 Nov 2023
Dear Aderonke Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

ahmad

Stayed 4 nights in Oct 2023
Response from Anca Postelnicu -Sales Leader on 6 Nov 2023
Dear David Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

David

Stayed 2 nights in Oct 2023
Response from Anca Postelnicu -Sales Leader on 3 Nov 2023
Dear David Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

2/10 Terrible

Mingtao, London

Stayed 1 night in Oct 2023
Response from Anca Postelnicu -Sales Leader on 20 Nov 2023
Dear Mingtao Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good apart from the breakfast availability. Both mornings things weren’t there ranging from equipment to food shame but how can they run out of milk one hour into service!?!?!? Unacceptable especially for the price we’re paying!
Stayed 2 nights in Oct 2023
Response from Anca Postelnicu -Sales Leader on 31 Oct 2023
Dear Jane Thank you for your recent stay and feedback.We take all our customers feedback seriously as we always strive to improve our services and products I hope you enjoyed your stay and i look forward to welcome you back at the hotel.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Anca Postelnicu -Sales Leader on 31 Oct 2023
Dear Laura Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

N

Stayed 1 night in Oct 2023
Response from Anca Postelnicu -Sales Leader on 27 Oct 2023
Dear N Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

4/10 Poor

Neil

Business traveller
Liked: Cleanliness, property conditions & facilities
No bar. No restaurant. Too expensive.
Far too expensive for a hotel with no bar or restaurant!
Stayed 1 night in Oct 2023
Response from Anca Postelnicu -Sales Leader on 25 Oct 2023
Dear Neil Thank you for your recent stay and feedback. we do have a bar in the hotel open 24 hours and we also served snack menu. restaurants are available just next door in the complex. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
This is a great hotel with great service, a nice clean room of a decent size. The free breakfast is great for what is available. The park and ride isn't too far away, so you can park there to get easy access into the city center. I only had two negatives. One is that there is no mini fridge in the room. The other negative (which is my personal preference) is that the beds were very very firm.
Stayed 3 nights in Oct 2023
Response from Anca Postelnicu -Sales Leader on 23 Oct 2023
Dear Ben Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

8/10 Good

Shaun

Stayed 1 night in Oct 2023
Response from Anca Postelnicu -Sales Leader on 13 Nov 2023
Dear Shaun Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

8/10 Good

Zawadi

I asked omollette and didn’t have it
Stayed 1 night in Oct 2023
Response from Anca Postelnicu -Sales Leader on 23 Oct 2023
Dear Zawadi Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

8/10 Good

Laura

Liked: Property conditions & facilities
I went from a very bad experience with accommodation in Oxford and was so happy to be in a Hampton Inn! I’ve stayed in Hampton all over the US and found this to be comparable.
Stayed 3 nights in Oct 2023
Response from Anca Postelnicu -Sales Leader on 20 Oct 2023
Dear Laura Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.

10/10 Excellent

Paolo

Stayed 3 nights in Oct 2023
Response from Anca Postelnicu -Sales Leader on 20 Oct 2023
Dear Paolo Thank you for your recent stay and feedback. I am pleased you enjoyed your stay and I look forward to welcome you back at the hotel.

4/10 Poor

N

Stayed 1 night in Oct 2023
Response from Anca Postelnicu -Sales Leader on 19 Oct 2023
Dear N Thank you for your recent stay and feedback. I hope you enjoyed your stay and I look forward to welcome you back at the hotel.