Interior entrance

Reviews of Station One By Kees Vacations

4 out of 5
Station One By Kees Vacations
804 South Virginia Dare Trail, Kill Devil Hills, NC

Reviews

6.4
Rating 10 - Excellent. 4 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 7 out of 31 reviews" "
Rating 4 - Poor. 7 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, room comfort
Comfortable
Very clean. Well equipped. Some dated stuff. Useless, warped dust pan, cracked ceramic floors with grout crumbled and gritting the floors. AC worked well, quiet, but did nit vent into one of the bedrooms. I thought there were no pets, but saw several dogs. Parking was adequate. Beds and sofas very comfortable. No good view balcony. from I could live there all summer.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about the property.
Stayed 6 nights in Jul 2021

8/10 Good

Anthony J

Liked: Cleanliness, room comfort
Great place for Kill Devil Hills
We are not beach people so the location 1 block in from the beach was perfect for us. The beach apartment condo was on the 3rd floor (2nd floor up from the ground) and was easy to access. No elevator though. Area was very safe and we left our kayaks strapped to the car. Place was very quiet and clean but typical of beach accomodations. I would definitely stay there again.
Stayed 6 nights in May 2021

10/10 Excellent

carol l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place, staff was nice and quick to respond, in regards to my concerns. Thank you
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
80 degrees in the room when we arrived. Had a lock box over it that we could not access. Hot water heater was off. Washing machine quit working properly the first night we were there. Made several calls to the resort. The resort Representatives would always claim that would call us to let us know what was going on and we would never receive a phone call. We were also told that the washer would be fixed while we were there and it never got fixed. Nobody from the resort would call us back to update us on status. We had clothes stuck in the washer that the maintenance guy had to tell us how to reset and unlock the washer door to get our clothes out before we left.
Stayed 3 nights in May 2019

8/10 Good

Chrissy

Great getaway! Beds were a little hard but a good place to stay
Stayed 2 nights in Sep 2018

2/10 Terrible

Woody, Nashville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It took 4 room changes before we had suitable accommodations. The first was a heavy smoking room that had two air filters running to reduce odor, the second transfer was a room that was occupied, the third had not been cleaned and finally 4th room was adequate. This because of room security codes was frustrating and dangerous.
Stayed 2 nights in Nov 2017

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Plan Ahead
Nice place; clean; stocked pretty well but I did call mgmt w/request for ice trays, coffee filters, repair balcony lock, fix sliding screen door off track, & most importantly, no cable. The maintenance man (polite) showed the next morning (great) but never did deliver on any of my requests. He couldn't get the cable to work either, reported to the office (an issue they'd have to resolve with the cable company); never delivered. In the meantime, I couldn't find the DVD remote (to play DVD's I brought just in case-it had rained for 2 straight days so the beach was out of the Q); I found the remote the night before we left in the BR nightstand of 2nd BR instead of it being near the LR TV/DVD player). While the location is just a block from the beach, I had to walk at least a half mile to access it since lined on the beach are no trespassing signs of hotels, rentals, etc...no cutting through their yard or in-between. I had let the teens take the car to parasail & didn't know that, so plan on driving and parking the car or being left off before not having a car. I didn't see any port-o-pottys on the beach or public restrooms so plan accordingly. At least there was a water spicket with shower head to rinse the sand off feet at the beach access (the one located half a mile away). There aren't any beach chairs there either, nor cookie sheets for oven baking, but did have containers for drinks (like kool aid or ice tea), there were plenty of dishes, bowls, etc.
Stayed 3 nights in Aug 2017

4/10 Poor

Cindy, Chesapeake, VA

Disliked: Property conditions & facilities, room comfort
Renter Beware
Our stay here was OK. The room was very used and the accommodations not comfortable at all. From the bed to the seating. The views were terrible. In most cases I say you get what you paid for-in this case you don't even get what you paid for. As a citizen from a close neighboring city/state I have been coming to the Outer Banks since I was a toddler. We brought someone with us that had never been to OBX. It was embarrassing to say the least. It was a last minute trip so we took what we could get. Also, I was charged the fee I owed and three weeks later I was charged another 1800. That was an ordeal to take care of and still don't know what that charge was for. I am guessing fraudulent employees. I would NOT stay here even if it was my only option.
Stayed 3 nights in Jul 2017

6/10 Okay

kelley, new jersey

Disliked: Cleanliness, staff & service
Not what I expected
The wifi was awful, the tv's got about 3 channels and we couldn't get them to work and when I called them they said someone would call me back and never did. Rooms could have been cleaned better: there was socks and a pair of women's underwear under the bed from the person who stayed there before us. Screen on the door to patio was broken. I was unimpressed and do not plan on staying there again.
Stayed 4 nights in Aug 2017

4/10 Poor

Tina, Washington, DC

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Clean, but otherwise disappointing.
The check-in was easy and parking was always available. The unit itself was in desperate need of an update of decor, fixtures and appliances. The futon in the living room was apparently broken and not usable for sitting since the back slowly reclined --on it's own--over time and could not be raised, so that by the time we left four days later you could not use it as a sofa. There were amenities missing. For example: a coffee maker and coffee was promised but not there. There were no hangers in the closet, no dish towels. The TV cable system was not working so we were only able to receive a few local stations.(In fairness, we did not contact the concierge about this so we don't know whether it would have been remedied) In general, it felt like we were on our own without support or contact with the management since there is no staff on site. A call after we checked in to see if everything was satisfactory would have been helpful.
Stayed 4 nights in Aug 2017

4/10 Poor

ron, winchester, va

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Leaves much to be desired
Many improvements needed on this property. The location was the most positive attribute of this condo. Close to beach access and local restaurants, arboretum, Wright memorial. The negatives: Cleanliness, comfort of furniture, comfort of bed, upgrade appliances, add some basic furniture to the balcony, dampness/mustiness.
Stayed 4 nights in Aug 2017

6/10 Okay

Barb, Baltimore

Liked: Staff & service
Disliked: Cleanliness
Not the cleanest place but you get what you pay for. Close walk to beach.
Stayed 3 nights in Aug 2017

4/10 Poor

ron, winchester, va

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We expected much more and we're disappointed.
We expected much more and we're disappointed. For the price, I expected accommodations as nice, or nicer than what I have at home. The location was the only positive of this property. A short walk to the beach, dining, and the Wright Bros memorial/arboretum. Beyond that, we were not pleased. The negatives are many so I will only highlight a few. The condo is old and dated. The access is from a long breezeway that doesn't receive much sunlight. The result is a damp condo that lacks natural light. Bring a candle or 3 to cover the musty smell. The dryer was so old that there were holes rusted through the interior of the door. The kitchen, as well as the whole area, was very dusty, so much so that we didn't use it. Which was very disappointing as we enjoy cooking a family meal during vacation. There is a small balcony with a partial view of the ocean, however; inexplicably there was not a single piece of furniture on it. Would have been nice to have a place to sit and enjoy our morning coffee. Textured walls, popcorn ceilings, dated bathrooms, dated appliances, leaky toilet, uncomfortable bed, this list goes on and on.
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs some updates
The condo was clean, but is terribly out of date and very tight. The shower stall in the master bath room is barely big enough to turn around in. It was ok for our family of four for a few nights, but would get very cramped if we had stayed longer. Also - the public beach access was a quarter mile away down a road with heavy traffic. We were in a first floor unit and there was no chance we would have seen the ocean from our unit.
Stayed 4 nights in Jul 2017

4/10 Poor

Nita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel stay
Not great. Experienced power surges while using microwave. AC was not working to the capacity. The rooms were still hot even though the AC was running. Pots and pans were not in a good condition. There were scratches in the pans. No extra bedsheets were provided for the sofa bed.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Cosy family apartment close to beach
The apartment is very nice and has everything that you need. You walk two blocks to the public beach access with life guard, and many restaurants and stores are also within walking distance. Plus Wright Brothers Memorial is right around the corner. The cleanliness could have been better (cereals under the dining table, sand in bathrooms). The smoke smell of another reviewer must have come from the apartment next door which is a heavy smoking resident, but you do not smell it in the apartment itself, just in the hallway. Our kids loved the bunk bed, plus having their own TV in the room. Internet was okish.
Stayed 3 nights in Jul 2017

8/10 Good

SURYA NARAYAN

Liked: Cleanliness, property conditions & facilities
Weekend Getaway @ Outer Banks
We had a nice stay, thanks to the sunny weather and proximity to the beach. But there are a couple of items that needs attention. There were no blankets in the guest room. We booked the room for 2 days but there were not sufficient towels in the washrooms for 4 adults. There were no extra trash bags in the kitchen. Locks in either of the bathrooms were not working and the toilet in the master bathroom was not clean. Wifi access was limited to the living area and was not available inside the bedrooms. I would give an overall 2/5 based on the facilities provided for the price I paid.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Just needs an update old and musty smelling. Location is ok not easy access to the beach.
Stayed 2 nights in Jun 2017

6/10 Okay

Photojournalist, New York

Disliked: Staff & service
Average level place without any staff
This is an average level place to stay. Clean, comfort, silent... only one problem is this is not a "hotel" per se. Don't expect a hotel level service. There is no bed service, no daily cleaning...I've never met any staff for a week not got any message from them. It was like...staying someone's empty house. Anyways, not a bad place at all.
Stayed 8 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated Condo Smelled of Smoke
Station One by Kees was horrible on every front. The building was dated and appeared unsafe. When we entered the condo we were hit with the smell of smoke and found that the lights didn't work. We called the main number for Kees Vacation Rentals and when we asked about paying for an upgrade to another unit, they rudely told us nothing else was available. We took photos of the broken-down unit and started to leave town. It was so horrible we were willing to forfeit all of the money. They called as we were leaving the outer banks to tell us two other units were available. Thank goodness we found a local contact, or I'm sure we would have left and no one would have let us know about other available units. We paid for an upgrade and were able to stay the two nights we had planned. But the experience certainly ruined out vacation.

2/10 Terrible

kanfoud, nc

Disliked: Staff & service, property conditions & facilities, room comfort
The worst custumer service ever.
More than 20 min to reach to costumer service. We were there 15 min early. They didn't allow us to chick in even after explaining we had a baby with us.

6/10 Okay

Verified traveller

Not aware we had to call in for room code at arrival. But once we were in, the master bed and bath were small but manageable. The room was apparently a smoking room but after a can of febreeze it was bearable. The amenities were nice! Overall it was a pleasant stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem on the Obx
Excellent amenities include complementary coffe and k-cups. Location and view were amazing. The place itself exceeded our expectations and we will definitely stay there again.

6/10 Okay

Anthony, Raleigh

Disliked: Staff & service
comfortable stay
Stay was comfortable, I only wished the would come and give you towels and washcloths daily.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good for the price would consider returning
Two bedroom condo was very helpful for me my wife and two small children. Full stocked kitchen with the necessities provided. Washer didn't work had to hand wash everything and place in drier, manager informed and stated they would fix it was able to get a hold of them at 10pm which was nice. Carpet and bathrooms could have been cleaner. This a non smoking unit however surrounding units are not smoke free so unit has the stale smoke smell to it want bad but could tell. There is a storage unit on the first floor bring your own lock and can be used storage of beach things so you dont have to get sand all over the unit

8/10 Good

Kirsten, Gloucester Va

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice condo.
A nice 2 bedroom condo with the convenience of not renting for the whole week. Beach was only a block away. I would stay there again.