Ratings based on 1,576 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Business Travellers
by A verified traveller from NC

Awesome view of the beach

Posted 16-Feb-2017
Pros: Close to the beach, hotel staff very nice, clean and a good price for the location.
Since we only stayed one night and got there after dark i don't know very much to say. It was a wonderful hotel experience though. The staff was very nice and welcoming. I wish we could have had time to see the rest of the hotel and maybe swim in the pool or go in the hot tub. I would love to stay here again when I can enjoy the whole experience.
4out of 5
Recommended
for Everyone
by A verified traveller from virginia beach

Kill Devil Hills

Posted 15-Feb-2017
Great parking, well located and good access to beach and pool with hot tub
4out of 5
Recommended
for Everyone
by A verified traveller from Norfolk, VA

decent hotel on the beach

Posted 07-Feb-2017
Pros: good location
Cons: pool was under repair and closed
Location: outer banks, wright memorial, jockey state park
Full bar and decent restaurant on sight, good location, parking and free coffee in lobby
Comment from Hotel Management
14-Feb-2017 by Guest Services, Hotel Management
Thank you so much for staying with us recently and we're so glad you enjoyed our delicious Peppercorns Restaurant on site while you were here, as well as the full bar and fresh coffee in the lobby! We're also happy to read you loved our great location between Kill Devil Hills and Nags Head definitely boasts some awesome local attractions like the Wright Memorial and Jockey's Ridge State Park. We also truly appreciate your patience while the pool was being repaired and we hope you may consider staying with us again to enjoy it now that's it's up and running again. Thank you again for staying with us and taking the time to give us your thoughtful feedback. We'd love to have you again!
3out of 5
Recommended
for Everyone
by A verified traveller

Good place, nice staff.

Posted 30-Jan-2017
The hotel appeared a bit dated and the room was little smaller than I expected.
Comment from Hotel Management
03-Feb-2017 by Guest Services, Hotel Management
Thank you so much for staying with us recently! It's a top priority to make sure that our team always offers the highest level of service for our guests so we're pleased to read this was your experience. Hopefully you also enjoyed our gorgeous ocean views and got a chance to dine at the delicious Peppercorns Restaurant on site. Thank you for your helpful feedback and we hope you enjoyed the beautiful Outer Banks and look forward to your next stay with us.
5out of 5
Recommended
for Everyone
by A verified traveller from Hampton, VA

Nice hotel on beach

Posted 23-Jan-2017
Pros: On the beach; great staff; restaurant in hotel, with great view
I go each winter for a weekend. Very friendly and helpful staff. Nice upgrades.
Comment from Hotel Management
24-Jan-2017 by Guest Services, Hotel Management
Your perfect score is truly appreciated and we are so glad that our team offered you the highest level of customer service during your stay. And we're thrilled you loved our upgrades, too! It's always wonderful for us to read when our guests enjoy our delicious onsite restaurant Peppercorns, too. It would be our pleasure to have you return to stay with us again the next time you're in the Outer Banks. Please stay in touch and we can't wait to see you again at the beach in OBX!
5out of 5
Recommended
for Everyone
by A verified traveller

Everything was great

Posted 22-Jan-2017
Room ,staff and food was great, can't complain about anything
Comment from Hotel Management
24-Jan-2017 by Guest Services, Hotel Management
Awesome! We are thrilled you enjoyed our friendly and attentive staff and delicious dining at Peppercorns Restaurant on site. We hope you also got to enjoy our gorgeous, spacious deck and maybe even take a dip in the heated indoor pool area, too. Thank you so much for staying with us and we look forward to your next visit to the Outer Banks!
3out of 5
by A verified traveller from Goldsboro NC

Could have been better

Posted 21-Jan-2017
Location was good but that was all it had going for it. Hot tub not working , heated pool barely warm and staff NEVER came to room to collect dirty towels or trash , had to call front desk for more towels and had to go get them ourselves. Not sure what issue was.
2out of 5
by A verified traveller from Goldsboro NC

okay place to syar ok place to stay

Posted 17-Jan-2017
Pros: lobby was nice
Cons: update needed
Location: location was convient
lobby was nice & hostess that checked us in was friendly but downhill after that . Heated indoor pool was not anywhere near warm and the hot tub was not working so we had a nice cool swim with kids. Hotel staff NEVER came to room to collect dirty towels or bring clean ones , called front desk multiple times to ask but still no towels had to go to front desk and was given 2 towels with 5 people staying in room. Housekeeping NEVER came in to clean , collect trash , bring linens or check after we called front desk.
5out of 5
Recommended
for Everyone
by A verified traveller from Ohio

great hotel in the middle of it all.

Posted 03-Jan-2017
Pros: Beach access.
Watching the sun rise, gathering some shells on the beach, and a morning cup of coffee. The perfect get away.
Comment from Hotel Management
10-Jan-2017 by Guest Services, Hotel Management
Wonderful! We are thrilled you had the perfect beach getaway with us! Collecting seashells and enjoying some quality time in a rocking chair on our large, gorgeous deck overlooking the ocean are things every beach goer should get to enjoy! Thank you so much for staying with us and we truly appreciate you taking the time to tell us about your recent experience. Please keep in touch with us. It would be our pleasure to have you back to stay with us again soon.
5out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Florida

Nice hotel on ocean!

Posted 01-Jan-2017
Pet friendly rooms are clean, on first floor easy access to walk them , easy access to beach. Nice restaurant & lounge overlooking ocean. Friendly knowledgeable staff.
Comment from Hotel Management
03-Jan-2017 by Guest Services, Hotel Management
Thank you for staying with us here on the oceanfront of the Outer Banks. We appreciate the kind comments about your time with us and truly hope you have many happy memories to look back upon. Our pet friendly guest rooms make staying with your pet enjoyable since they are located on the first floor with easy access to a walking path and the beach. Your feedback is valued and we appreciate you taking the time to share your comments. We hope you will stay with us the next time you come back into the area.